The G2 on Smith.ai Live Chat

Smith.ai Live Chat Overview

What is Smith.ai Live Chat?

Smith.ai Live Website Chat is the fastest and friendliest way to capture, screen, and convert website leads. Our Live Chat agents answer questions, screen leads, and schedule appointments 24/7. Chat can assist with screening leads with basic questions so you maximize meaningful interactions. Pay for relevant chats only. Easy setup on all website platforms. Instant chat transcripts in your email and CRM. SMS messages included. Let customers call you with Chat to Call. Smith.ai Live Chat is the most effective and affordable way to convert new website leads to grow your business.

Smith.ai Live Chat Details

Discussions

Smith.ai Live Chat Community

Languages Supported

English, Spanish

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Provider Description

Smith.ai is known for superior virtual receptionist & intake services by phone. It can also capture leads, book new clients, and complete client intake on your website.

How do you position yourself against your competitors?

Smith.ai Live Chat is most useful to businesses seeking to boost online marketing results. Live, professional chat agents — backed by powerful AI chatbot technology — capture, screen & schedule website visitors to convert new clients 24/7!

We offer answering for SMS and Facebook Messenger as well as Chat to Call functionality. Attorney clients can use Conflict Checker to save time on intake.

Seller Details

Seller

Smith.ai

Year Founded

2015

HQ Location

Los Altos, California

Twitter

@smithdotai
977 Twitter followers

LinkedIn® Page

www.linkedin.com
277 employees on LinkedIn®

Description

Smith.ai is a virtual receptionist and client engagement service that specializes in providing businesses with professional call answering, live chat, and lead capturing solutions. Their platform offers 24/7 support, helping companies enhance customer communication and streamline operations. With a focus on improving client interactions and maximizing efficiency, Smith.ai integrates with various business tools to ensure seamless connectivity and management of customer inquiries.

Overview Provided by:

Maddy Martin

Recent Smith.ai Live Chat Reviews

3/19/2023

Julie S.Enterprise (> 1000 emp.)

3.5 out of 5

"Improving communication with customers Smith.ai transcription and analysis of live chat"

Smith.ai the benefit of live chat was a great solution for my business, and it helped me improve customer service and increase revenue.

3/19/2023

Juhani M.Mid-Market (51-1000 emp.)

3.5 out of 5

"Your reliable partner in easy and fast communication with your customers"

Smith.ai I like it because it's a live chat on my website to improve customer service and engagement. With chat, my clients can easily and quickly ...

5/3/2022

Sara M. K.Small-Business (50 or fewer emp.)

5.0 out of 5

"Great Services for a Great Price"

They answer phones for our law firm 24/7. We've been able to ensure all clients and potential clients can speak to a live person at any time during...

Smith.ai Live Chat Pricing

A La Carte - $10 Per Live Staffed Chat

Pay As You Go

Per Month

Starter Plan - 20 Chats

$140.00

Per Month

Basic Plan - 50 Chats

See all 5 Smith.ai Live Chat pricing levels

Smith.ai Live Chat Media

Smith.ai Live Chat Demo - Live, U.S.-based receptionists respond to web visitors for you

Our live, professional receptionists respond 24/7 to common questions, pre-screen new potential clients, schedule appointments with new leads, and more. Only pay for relevant chats -- never spam. The result is better responsiveness, leading to more new clients and happier existing clients.

Smith.ai Live Chat Demo - Real humans + AI technology + extensive features

Our receptionists use our proprietary chat software for faster, highly accurate communications that help you win new clients and help existing clients with support requests. We even have real-time English-Spanish translation!

Smith.ai Live Chat Demo - Stay informed in real-time with CRM integration & instant transcripts

After every chat, get chat transcripts emailed to you, or logged instantly in your CRM along with the new contact's name, phone, and email. It's never been easier to follow up with new leads and support existing clients.

Smith.ai Live Chat Demo - Support English & Spanish speaking clients with real-time translation

Many businesses need bilingual support to help clients and capture new leads. Our live agents instantly translate chats between English & Spanish to ensure your website visitors get a friendly, prompt response in their preferred language, and that their messages are clearly understood, to bes...

Video Reviews

Smith.ai Live Chat Review

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G2 reviews are authentic and verified.

Here's how.

Verified User in Law Practice

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: Organic

Oct 07, 2019(Original Sep 23, 2019)

"An essential part of my practice!"

Describe the project or task Smith.ai Live Chat helped with:

This service helps me field incoming calls from new/potential clients, current clients, referral partners, and colleagues. Review collected by and hosted on G2.com.

What do you like best about Smith.ai Live Chat?

They are friendly, prompt, and communicative. Review collected by and hosted on G2.com.

What do you dislike about Smith.ai Live Chat?

Nothing I can think of- it's a great service. Review collected by and hosted on G2.com.

What problems is Smith.ai Live Chat solving and how is that benefiting you?

I don't have to take unscheduled calls or interrupt my day- it has been a huge time-saver. Review collected by and hosted on G2.com.

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