---
title: Smiddle Siebel CRM Connector Reviews
meta_title: 'Smiddle Siebel CRM Connector Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Smiddle Siebel CRM Connector works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# Smiddle Siebel CRM Connector Reviews
**Vendor:** Smiddle  
**Category:** [Other Sales Software](https://www.g2.com/categories/other-sales)
## About Smiddle Siebel CRM Connector
Smiddle CRM Siebel UCCE Connector is a software product that allows you to organize the interaction between a Cisco contact center agent and Siebel CRM using an additional control panel for telephone calls and chats directly in the CRM window, without the agent going to the contact center interface. Our software product Smiddle Siebel CRM Connector makes the work of the contact center operator much more convenient and efficient, and, most importantly, prevents various troubles that are easy to avoid when using a well-thought-out system that integrates the operator’s workplace into CRM Siebel. Significant savings in time and attention allow the operator to focus on the direct processing of customer requests and provide faster and more accurate responses. The main advantage of using Smiddle Siebel CRM Connector is that this software product allows you to process voice calls, chats, and video calls in a single interface, without having to switch between different applications. The connector integrates the Cisco UCCE/PCCE contact center with Siebel CRM and provides processing of all calls in a single Siebel interface. Our solution is for you if: ✓ you use Siebel CRM and Cisco UCCE/PCCE contact center of any version and want to combine them so that the agent works in a single Siebel window ✓ you are running a Cisco UCCE/PCCE Contact Center below 10.5 and planning to upgrade to a higher version. Smiddle Siebel CRM Connector will help you: ✓ migrate from Cisco connector quickly and seamlessly: install Smiddle Siebel CRM Connector in Siebel with minor edits in .def file, then migrate UCCE/PCCE from version below 10.5 to current version of UCCE/PCCE. And that's it! Everything works without any changes and modifications in Siebel! ✓ integrate Cisco contact center with CRM Siebel: if you have a new installation and you know the syntax or have experience with the Cisco connector, then you already know how to install and work with Smiddle Siebel CRM Connector!






- [View Smiddle Siebel CRM Connector pricing details and edition comparison](https://www.g2.com/products/smiddle-siebel-crm-connector/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-18+22%3A24%3A23+-0500&secure%5Bsession_id%5D=a69eac75-f1dd-4291-818b-c1ac2491009a&secure%5Btoken%5D=88b02dfbc3fc47f583ae7c77247417ce58b763348fc3c36f90d61a3a0326c35a&format=llm_user)


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