# Smartway2 Reviews
**Vendor:** Ubiquitti  
**Category:** [Space Management Software](https://www.g2.com/categories/space-management)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 7
## About Smartway2
Smartway2 is a flexible, easy-to-use workspace management platform, whether you have one meeting room & a few desks, or thousands across global offices. - Transform employee experience - Increase collaboration - Optimize space utilization & reduce real estate costs Book meeting rooms, desks, parking spaces, catering & more - helping your people & things work better together. Powerful predictive analytics boost ROI by reducing resource waste. Works seamlessly with Outlook & Office 365.



## Smartway2 Pros & Cons
**What users like:**

- Users love the **efficient booking management** in Smartway2, enabling easy access to room availability and requirements. (1 reviews)
- Users value the **ease of use** of Smartway2, appreciating its intuitive platform for booking and managing rooms effortlessly. (1 reviews)
- Users value the **easy booking** system of Smartway2, enabling quick room reservations with essential details included. (1 reviews)
- Users enjoy the **quick booking** feature of Smartway2, enabling fast and easy room reservations with essential details. (1 reviews)
- Users value the **reservation ease** of Smartway2, enjoying seamless room booking and quick access to availability. (1 reviews)
- Reservation Process (1 reviews)
- Room Booking (1 reviews)

**What users dislike:**

- Users face **booking issues** with Smartway2, such as default meeting durations and slow Outlook integration. (1 reviews)
- Users experience **integration issues** , facing glitches like incorrect meeting durations and delays with Outlook compatibility. (1 reviews)
- Users experience **software bugs** that cause glitches, such as incorrect meeting durations and integration delays with Outlook. (1 reviews)

## Smartway2 Reviews
  ### 1. For the most part a platform that supports effective management of room bookings

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Smartway2?**

Web platform that supports single sign on, provides a quick snapshot of room availability and allows you to book rooms as required (including supporting notes, set up requirements etc)

**What do you dislike about Smartway2?**

Sometimes a little glitchy - for example booking in a longer meeting but it saves it as a 30 minute default meeting. Took a while for our organisation to integrate it with Outlook.

**What problems is Smartway2 solving and how is that benefiting you?**

We use Smartway 2 to book office meeting rooms and inform our office management staff of any particular set up requirements (layout, catering etc)

  ### 2. A pretty nifty system

**Rating:** 4.0/5.0 stars

**Reviewed by:** Elaine G. | Information Governance and Systems Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 26, 2022

**What do you like best about Smartway2?**

Ease of use for end users - it's pretty smooth and if not quite foolproof, almost! The meeting room panels are great, a huge improvement for our meeting room management.

**What do you dislike about Smartway2?**

Support are very quick when it's an easy fix, but tricky cases can drag on. It would be great if there was a way of performing an immediate sync between Smartway and Active Directory - at the moment it's a timed sync only which can be annoying when setting up new users in a hurry. That's a minor quibble though.

**What problems is Smartway2 solving and how is that benefiting you?**

Smooth management of events with catering and complicated requirements, managing room resources while minimising double booking and people just not booking at all! It has made the management of our spaces much easier and more professional.

  ### 3. Smartway to book meetings

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2021

**What do you like best about Smartway2?**

Integration with outlook
Easy access to calendar

**What do you dislike about Smartway2?**

Nothing much
It can be used to integrate with cement tools

**Recommendations to others considering Smartway2:**

It's a good tool and smart way to book your appointments

**What problems is Smartway2 solving and how is that benefiting you?**

Easy booking of meeting 
Integration with outlook easy access to calendar

  ### 4. Very adaptable, highly featured and easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 31, 2020

**What do you like best about Smartway2?**

I like the ability to address our very detailed requirements in a quick implementation with a modern, atractive user interface.

**What do you dislike about Smartway2?**

I wish I had heard if it before. More marketing!

**What problems is Smartway2 solving and how is that benefiting you?**

We were attempting to schedule several large offices to avoid crowding with constrained space and elevator demand and keep our large team of people happy and motivated by adapting to their new normal - sometimes working from home - schedules. We have achieved all that and more.

  ### 5. Friendly, easy to use and powerful product, great service team.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.)

**Reviewed Date:** March 17, 2020

**What do you like best about Smartway2?**

Implemented Smartway2 to run 65 rooms and 4000 desks. It was quick and straightforward, scaled well and was flexible with our unique requirements.

**What do you dislike about Smartway2?**

There are some great new features now released, I wish they were there from last year, glad they are there now.

**What problems is Smartway2 solving and how is that benefiting you?**

Hot desking and room Booking. Satisfied productive staff and great utilisation.

  ### 6. Best one

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2019

**What do you like best about Smartway2?**

I like the amount of features it has in the program. I like being able to switch between features so easily

**What do you dislike about Smartway2?**

The navigation through the software could be better

**Recommendations to others considering Smartway2:**

I do not have any current recommendations.

**What problems is Smartway2 solving and how is that benefiting you?**

Client based issues such as gore to book meeting rooms and how to swap desks. I would say that client based issues are the biggest problems we use the software for

  ### 7. Good product 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legislative Office | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 06, 2019

**What do you like best about Smartway2?**

Easy to use and flexible. A lot of options for booking and easy tracking. 

**What do you dislike about Smartway2?**

Can be a little confusing if you don’t do the appropriate training and fully learn how to use the system.

**What problems is Smartway2 solving and how is that benefiting you?**

Very little problems. Mostly beneficial and easy t use. 



- [View Smartway2 pricing details and edition comparison](https://www.g2.com/products/smartway2/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+01%3A57%3A30+-0500&secure%5Bsession_id%5D=e36ff66c-b65c-4e67-89c0-49862887cc48&secure%5Btoken%5D=40b227cd2843bf39f0a529062824e7692579410c8ea3b4b9776abab6f287bee6&format=llm_user)
## Smartway2 Integrations
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)

## Smartway2 Features
**Booking**
- Calendar Scheduling
- Room Booking
- Room Information
- Desk Booking

**Facility Booking**
- Desk Booking
- Meeting Room Booking
- Common Space Booking
- Team Booking
- Real-Time Availability

**Seating Options**
- Amenities
- Automatic Grouping
- Predefined Neighborhoods
- Recurring Reservations

**Generative AI**
- AI Text-to-Image
- AI Image-to-Text
- AI Text-to-Video
- AI Text-to-3D

**Agentic AI - Meeting Room Booking Systems**
- Proactive Assistance

**Platform tools**
- Room Search
- Room Usage Insights
- Meeting Management

**Office Maps**
- Interactive Office Maps
- Employee Locator
- Team Neighborhoods

**Tech Stack**
- Moble App Offering
- Employee Communications Integrations
- Calendar Integrations
- SSO Compatible

**Administration**
- Hardware
- Wayfinding
- Favorite Rooms
- Mobile Booking

**Workplace Analytics**
- Space Usage
- Trends & Preferences
- Forecasting

**Generative AI**
- AI Text-to-Image
- AI Text-to-Speech
- AI Text-to-3D
- AI Image-to-Text

**Generative AI**
- AI Text Summarization

**Administrative Tools**
- Compacity Planning
- Meeting Cancellation Protection
- Amenity Labels

**Generative AI**
- AI Text-to-Image
- AI Text-to-Speech
- AI Image-to-Text
- AI Text-to-3D

**Agentic AI - Space Management**
- Autonomous Task Execution
- Cross-system Integration

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