--- title: SmartSites Reviews meta_title: 'SmartSites Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 258 reviews by the users' company size, role or industry to find out how SmartSites works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 258 scale: '5' date_modified: '2026-07-23' parent_category: name: Creative Services url: https://www.g2.com/categories/creative-services --- # SmartSites Reviews **Vendor:** SmartSites **Category:** [Website Design Services](https://www.g2.com/categories/website-design) **Average Rating:** 4.9/5.0 **Total Reviews:** 258 ## About SmartSites Outsmart the competition with best-in-class digital marketing services. With over 1,000 ⭐⭐⭐⭐⭐ reviews online, SmartSites 💡 is America's #1 rated digital marketing agency. Get more traffic. Acquire more customers. Sell more stuff. SmartSites works for businesses of all sizes. SmartSites is a Google Premier Partner and Facebook Marketing Partner. Winner of dozens website design awards and nine-time Inc5000 (2017-2025) fastest growing company. Let us grow your company. Call 📞 (201) 870 6000 for a free consultation! ## SmartSites Pros & Cons **What users like:** - Users highlight the **exceptional communication** and responsiveness of SmartSites' team, enhancing their overall project experience. (20 reviews) - Users commend SmartSites for its **responsive customer support** , ensuring effective communication and proactive assistance throughout projects. (18 reviews) - Users commend the **responsive and proactive support** of SmartSites, enhancing project execution and lead generation. (16 reviews) - Users value the **expertise** of SmartSites' team, appreciating their strategic guidance and commitment to performance optimization. (15 reviews) - Users commend the **responsive support** from SmartSites, highlighting proactive team efforts and excellent communication throughout their projects. (14 reviews) - Users commend the **professionalism** of SmartSites, highlighting supportive, engaged, and expert team interactions throughout the process. (13 reviews) - Results Effectiveness (13 reviews) - Results (11 reviews) - Innovation (10 reviews) - Knowledge (10 reviews) **What users dislike:** - Users experience **communication issues** with SmartSites, leading to slower response times and extended project timelines. (12 reviews) - Users find the **slow response time** challenging, as project timelines often exceed expectations despite good communication. (9 reviews) - Users note **inefficiency** in response times and long timelines for web development, impacting overall satisfaction. (6 reviews) - Users report **poor customer support** , citing slow email responses and unprofessional initial points of contact. (6 reviews) - Users note that the **slow performance** in development timelines can hinder overall project efficiency and expectations. (6 reviews) - Users experience **limited services** as turnaround times are slow, with inconsistent content and lack of transparency on fees. (5 reviews) - Slow Processes (5 reviews) - Users note that **time management issues** can lead to delayed web development processes, affecting overall timelines. (5 reviews) - Users experience **miscommunication** , often due to time zone differences, affecting project clarity and turnaround times. (4 reviews) - Difficult Learning (3 reviews) ## SmartSites Reviews ### 1. Working Experience With Tanner Orner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2025 **What do you like best about SmartSites?** Great communication Deliverables on time Go above and beyond **What do you dislike about SmartSites?** Nothing at all to mention as of this moment **What problems is SmartSites solving and how is that benefiting you?** Ongoing digital marketing campaigns. It has been a great experience working with Tanner Orner. He consistently goes above and beyond for his clients, demonstrating unwavering dedication and a commitment to delivering exceptional results. ### 2. Great value & account management **Rating:** 5.0/5.0 stars **Reviewed by:** John T. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about SmartSites?** Stephanie talks and works fast. She doesn't waste my time. Her SLAs are incredibly fast. **What do you dislike about SmartSites?** I think they could have a little more structure and assistance (aka a framework) to help with PPC asset design. **Recommendations to others considering SmartSites:** I'm not sure their SEO has kept up with generative AI, but our experience with their PPC management has been fantastic! Ask for Stephanie to be your AM. **What problems is SmartSites solving and how is that benefiting you?** SmartSites has efficiently managed our Google Ads and Meta PPC the past few years. Our account manager, Stephanie Schwailik, has the fastest SLA ever and really knows what she's doing on Meta and Google. ### 3. Polished Professionals Who Know What They're Doing **Rating:** 5.0/5.0 stars **Reviewed by:** Denise P. | Marketing Director | SAMINA Sleep | USA & Canada, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about SmartSites?** Professionalism, communication, knowledge and actionable ideas. As owners of our small company, my husband and I are fairly relaxed in our management. We live and work at home ---- so basically we're working all the time! Ashley has reminded me of the polite and polished professionalism that can exist in corporate workplaces. She also demonstrates strong knowledge in her detailed replies to my questions or explanations of why you're doing what you are. Ashley responds promptly by email even if it's to say she is going to discuss my concern or question with the team and then she reliably circles back within a reasonable period of time. In one instance, it was clear a phone conversation was a better solution and, due to our difference in time zones, we scheduled a call within 24 hours. I not only feel comfortable and confident to ask her questions or express my opinions which she asks for consistently, but I feel confident that they're doing everything they should be and more. **What do you dislike about SmartSites?** Thus far, my only issue is that I don't have a clear insight into the overall strategy. Individual actions and proposals steadily come to my inbox for review, my input and/or approval. It's been an easy collaboration and clearly there's a team at work on our project. However, I don't know what's coming next. Maybe that's because every account is unique; I know we're still in the technical phase and commencing the content development phase now. I'll be curious to see if the content is in our voice and expertly accurate but I'm not anxious about it. SmartSites has my confidence. **Recommendations to others considering SmartSites:** Look no further. After vetting many consultants before selecting SmartSites, I can say there's a reason they have a solid reputation. If every Project Manager is at the level of professionalism and knowledge that Ashley Rodriguez has, then you'll be in very good hands. Technical expertise combined with excellence in communcations and project management is what SEO needs and we now have...finally! **What problems is SmartSites solving and how is that benefiting you?** The decision to outsource our SEO services came to me after a couple of years' investment in my own education and organic efforts. It became clear to me slowly but surely that you have to "pay to play" because obtaining positive ranking results is complex and SEO is multi-faceted. It requires dedication, depth of knowledge, and flexibility in th dynamic Google world. I vetted 11 consultants before selecting SmartSites and these first two months of working with SmartSites and our wonderfully responsive and professional Project Manager, Ashley, make me feel like the decision was solid and will produce the elusive results we were unable to do so alone. ### 4. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Catherine G. | Executive Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about SmartSites?** They are very quick to respond to emails and always resolve whatever issue we might have. **What do you dislike about SmartSites?** I haven't experienced and problems with SmartSites. Nothing to dislike. **Recommendations to others considering SmartSites:** I would highly recommend SmartSites to anyone looking for a skilled web designer who is professional and affordable. **What problems is SmartSites solving and how is that benefiting you?** SmartSites designed our website and helps keep it updated. ### 5. Terrible experience, never understood our company, blogs didn't apply to our business. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** December 18, 2024 **What do you like best about SmartSites?** Didn't like them in the end, never saw any results. **What do you dislike about SmartSites?** They were terrible at SEO, never saw any results. **What problems is SmartSites solving and how is that benefiting you?** It's a terrible company to do business with. I used them for over 2 years, and they have not learned what our company did. The SEO was awful and didn't apply at all. The blogs were more work editing than writing something myself. Too much money for what we received. Went through multiple account managers. Run away from Smartsites; do not use them! ### 6. Jess Beauty has had a great experience with smartsites, thanks to Isaah. **Rating:** 5.0/5.0 stars **Reviewed by:** Isabella K. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2024 **What do you like best about SmartSites?** Working with Isaah has been an asbolute pleasure. **What do you dislike about SmartSites?** Our experience has been great.There are no negative comments I have to say. **What problems is SmartSites solving and how is that benefiting you?** Smartsites is running our google ads, increasing ROAS. ### 7. Fast, quality, and very focused on the goal **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan V. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2024 **What do you like best about SmartSites?** Very professional and knowledgable about google and facebook ads. Their PPC and SEO teams are awesome. **What do you dislike about SmartSites?** We had a great experience with SmartSites. We didn't have any dislikes. **Recommendations to others considering SmartSites:** If you do not have the time to sit down and spend countless hours learning google ads or facebook ads these are the right people for you. **What problems is SmartSites solving and how is that benefiting you?** They helped us set up our google ads, facebook ads, and get all of our tracking fixed so that we have accurate conversions from google and facebook to our websites. They also are helping us with our SEO on our website. ### 8. Great Working Relationship with my Project Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about SmartSites?** So far I like the reporting and communication **What do you dislike about SmartSites?** it's only been 2 months so I don't have anything for a dislike yet. UPDATE: We have been with SmartSites for about 4-5 months and haven't yet had a sale from our website. I am not sure how long it will take before we get sales but praying for a miracle or we will have to shut it down. **Recommendations to others considering SmartSites:** I know it's more money but you get what you pay for they say. **What problems is SmartSites solving and how is that benefiting you?** We have been through 2 SEO companies/people prior to coming to SmartSites. We never achieved anything tangible so I decided I needed to up my budget. SmartSites has been working on my SEO for 2 months now. While I don't have any numerical data to share right now I can say the communication and turnaround time on requests as been amazing. My experience has been more positive than I anticipated it would be and that makes me hopeful and trustful. ### 9. PPC **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about SmartSites?** What I like best about SmartSites is PPC. **What do you dislike about SmartSites?** What I dislike about SmartSites is the SEO team. **Recommendations to others considering SmartSites:** Working with David Wieland, our PPC Project Manager, has been an absolute pleasure. David’s expertise and dedication have significantly contributed to the success of our PPC campaigns. His deep understanding of various PPC platforms and strategic approach have greatly enhanced our campaigns' performance. David stays updated with the latest trends and changes in the PPC landscape, ensuring that our strategies are always ahead of the curve. One of David’s most commendable qualities is his patience. No matter how detailed my questions are, he always takes the time to answer them thoroughly. His ability to explain complex concepts in an easy-to-understand manner has been instrumental in helping me better grasp the PPC process. This willingness to educate has been incredibly valuable. David also consistently demonstrates outstanding communication skills. He responds promptly to emails and ensures that all communication is clear and comprehensive. His project updates are always thorough, and he outlines the next steps in a way that keeps everyone on the same page. David shows a genuine interest in our business, taking the time to understand its nuances and unique aspects. This tailored approach ensures that our campaigns are not only effective but also perfectly aligned with our business goals. Since David took over our PPC campaigns, we have seen a marked improvement in performance. His strategic planning and execution have led to more successful campaigns and better ROI. His continuous efforts and innovative strategies have made our partnership highly productive and successful. **What problems is SmartSites solving and how is that benefiting you?** PPC ### 10. Good Partner for Google Ads Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2024 **What do you like best about SmartSites?** Easy to communicate with and very responsive. **What do you dislike about SmartSites?** Better analyst to client ratio to allow the analyst more time to dedicate to our account. **Recommendations to others considering SmartSites:** Start with a focused scope and spending time optimizing and working with your analyst to ensure that they have a solid understanding of your brand/product line before expanding the scope and adding on additional marketing channels. **What problems is SmartSites solving and how is that benefiting you?** We started working with SmartSites after many years of managing our Google Ads internally and dealing with some Google Ads false violations issues. As a small business, it's reassuring to have real expertise in this crucial area of marketing. Our rep has been communicative and helpful as they worked to revamp our ad campaigns and continually optimize our strategy to yield the best ROAS. ### 11. Incredibly easy to work with, results speak for themselves. **Rating:** 5.0/5.0 stars **Reviewed by:** Jason D. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2024 **What do you like best about SmartSites?** Kolbe has been fantastic. He runs our Google ads, his knowledge on the subject is impressive. Our results have been great! **What do you dislike about SmartSites?** Initially we had a few issues with a specific page on our website that took longer than we anticipated to get resolved. I believe those issues were part of some growing pains with the transition from our previous company. **What problems is SmartSites solving and how is that benefiting you?** Creating and maintaining our website along with PPC services. Our websites functions properly and our google ads have been outperforming anything we've ever done in the past. ### 12. They make SEO Easy **Rating:** 4.5/5.0 stars **Reviewed by:** dara T. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about SmartSites?** Smartsites makes SEO easy. They take on far more of the hands on work than my previous SEO company, freeing up a lot of time and mental energy for me. Working with Christen and Darius has been a great experience. They are very knowledgeable, thorough, and responsive. **What do you dislike about SmartSites?** I have nothing negative to say about my experience. **Recommendations to others considering SmartSites:** Great SEO. They do more of the hands on work than any other company I have worked with at a much better price point. **What problems is SmartSites solving and how is that benefiting you?** SEO and PPC services. ### 13. The very best in Digital Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Michael G. | Founder CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2024 **What do you like best about SmartSites?** The team is extremely thorough and efficient in everything they do. **What do you dislike about SmartSites?** There is nothing to dislike. I've worked with many other companies and nothing compares. **Recommendations to others considering SmartSites:** Stop thinking about it. **What problems is SmartSites solving and how is that benefiting you?** They are helping me optimize my SEO while increasing my rankings and site visits. ### 14. Excellent SEO agency! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about SmartSites?** Smartsites has a very high level of expertise. They are a pleasure to work with; very professional and highly responsive to our requests. **What do you dislike about SmartSites?** Nothing major. We had one security incident that we resolved, but it got past everyone including our website maintenance company and website host. In a weird way the site attack was a good sign because it supports our analytics which show our site is getting more organic traffic. **Recommendations to others considering SmartSites:** We switched to Smartsites roughly a year ago and have had an excellent experience working with them so far! The Smartsites team is professional and easy to work with. They respond quickly to our requests. Most importantly, we have made steady improvement on our organic SEO rankings and are seeing real results in our bottom line! Highly recommended! **What problems is SmartSites solving and how is that benefiting you?** Smartsites is helping us with Search Engine Optimization, including Content Marketing. ### 15. SmartSites is the best choice **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad K. | Chief Executive Officer / Engineering Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2024 **What do you like best about SmartSites?** Smart sites can show you results within short period while supporting you along the way. **What do you dislike about SmartSites?** there are no dislikes working with smartsites. **What problems is SmartSites solving and how is that benefiting you?** Smart site has been a great SEO/Website development group for our company. They work at a fast pace with results seen within 1-2 months. Our project manager Jadeverett has been exceptional. ### 16. Darius and Smartsite are Awesome with PPC **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2024 **What do you like best about SmartSites?** The people are very skilled and can actually do what they advertise. **What do you dislike about SmartSites?** So far we have really liked working with smart sites and Darius **Recommendations to others considering SmartSites:** We hired Smartsites for our Google PPC work. After years of doing it in-house, we wanted to let someone with even more experience take control and see what they can do. When Smartsites assigned one of their reps named Darius to our account I had no idea what we were in for. Being well verses in PPC and marketing I can be very specific and can read peoples abilities quickly. Not only that, but many people today like to just “Set it and forget it” and PPC requires tuning and adjustments. However, Darius has been AWESOME from day 1. He not only understands PPC and Google better than anyone I have done business with, but he also tries to understand your industry and objectives to give you the best outcome. The way he applies his skills to your needs is exactly what we were looking for, because when you are spending money you want to feel confident in who is working on your behalf. PLUS, he seems to be just a really nice guy. Thanks Darius and Smartsite! **What problems is SmartSites solving and how is that benefiting you?** Darius is working on getting our PPC camaping back in order and reducing cosots while increasing conversions ### 17. Exceptional, absolute professionals at all levels **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about SmartSites?** SmartSites has been the best digital marketing experience our company has had since its inception. From the start, their entire team was totally engaged in our vision, offering innovative ideas to drive traffic to our website which ultimately resulted in new customers wearing our lifestyle apparel brand. I have found their expertise in SEO and PPC management services to be second to none. SmartSites not only met but exceeded our expectations, therefore, I highly recommend them to any company in need of any and all digital marketing services. **What do you dislike about SmartSites?** I personally have nothing bad to say about the company. **Recommendations to others considering SmartSites:** Do your due dilligence but I highly reccomend SmartSites for any and all of your digital marketing needs. **What problems is SmartSites solving and how is that benefiting you?** SEO and PPC They have been successful in helping us areach a larger audience ### 18. Excellent PPC Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about SmartSites?** It's been an absolute joy to work with Phylis in recent months. She manages our PPC ads adeptly and is constantly fine-tuning and optimizing to help us see the greatest return. If there is an opportunity for helping us achieve our sales goals with different digital advertising approaches, she suggests it. Should a problem arise with how ads interface with our website, she's on top of it and recommending solutions to me or offering someone who can assist from her team. Her demeanor is always positive, supportive, and professional. I hope to count on her and SmartSites for a long time to come! **What do you dislike about SmartSites?** No negative reflections on SmartSites at this time, I'm happy with them. **Recommendations to others considering SmartSites:** I highly recommend this company! **What problems is SmartSites solving and how is that benefiting you?** They are helping us raise our sales through PPC advertisements. ### 19. Very Please with Our Team's Work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about SmartSites?** A major difference we have seen in SmartSites vs the work from our previous companies is that our SmartSites team members have gone above and beyond in trying to truly understand our business in order to create an effective strategy that will help us reach our goals. We have been particularly impressed by our PPC Analyst, Darius Nabers, who has continually exceeded our expectations. **What do you dislike about SmartSites?** So far, nothing. Everyone has been very professional and highly responsive. **What problems is SmartSites solving and how is that benefiting you?** We came to SmartSites after working with two other marketing companies who both failed to bring in quality leads and potential clients on a consistent basis. Through google ads/PPC and SEO, SmartSites is working to help us build and grow our practice. ### 20. Highly recommend SmartSites **Rating:** 5.0/5.0 stars **Reviewed by:** Haley A. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2024 **What do you like best about SmartSites?** Communication, tailored PPC campaign, they got to know me and my industry well. I'm always updated on how the campaign is doing and if it's not performing well, they change it immediately. I also love my PPC campaign manager, Kolbe. He's treated me very well and has listened to all of my concerns from past marketing companies and I know he's trying his hardest to do great work and it shows. **What do you dislike about SmartSites?** I don't have any feedback here - they're great! **Recommendations to others considering SmartSites:** I've worked with Kolbe for the past couple of months for my PPC campaign and he's been truly wonderful! He took the time to get to know my business as well as my desires for marketing. I've hired other marketing companies before and they were terrible compared to SmartSites. I HIGHLY recommend SmartSites as well as Kolbe! He's great!! **What problems is SmartSites solving and how is that benefiting you?** More leads. Better quality. More leads = more money for me ### 21. Perfect marketing agency! **Rating:** 5.0/5.0 stars **Reviewed by:** zabrina c. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2024 **What do you like best about SmartSites?** Wonderful company - Professional to the max! Very organized and efficient. I couldn't ask for a better team or marketing organization and hope to return to them soon. **What do you dislike about SmartSites?** None. Wonderful company - Professional to the max! Very organized and efficient. I couldn't ask for a better team or marketing organization and hope to return to them soon. **Recommendations to others considering SmartSites:** One of the best marketing organizations out there. Experts in their field. **What problems is SmartSites solving and how is that benefiting you?** Wonderful company! From the beginning of the sales call with Jared to the end of our current partnership, SmartSites has been so welcoming, easy to work with, knowledgeable, and communicative. Christen is a perfect account manager, ready to answer my questions within hours of me submitting them. She is on top of every update that needs approval or viewing by the customer. Organization info was submitted to at least 20 companies for marketing purposes/ranking. Professional to the max! Peter is constantly updating my google analytics dashboard, campaigns, ad groups, experiments, targets etc with his expansive knowledge of PPC marketing. SEO, keywords and proper backlinks were fixed early in our collab so my site jumped to the top of search results. Every current and future task is logged within ActiveCollab and various spreadsheets so the customer always knows what's being worked on. Very organized and efficient. I couldn't ask for a better team or marketing organization and hope to return to them soon! ### 22. Digital Creative Director **Rating:** 5.0/5.0 stars **Reviewed by:** Bill L. | Digital Content Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about SmartSites?** It has been a pleasant surprise to work with Anastasiia Guseva at SmartSites. My experience in the past has been push back and frustration at getting answers and deliverables. Anastasiia, on the other hand, has been the perfect example of being responsive, overdelivering and transparent in her work for our company Hybrid Media. Kudos to Anastasiia and SmartSites. We are lucky to have her navigating our digital waters. **What do you dislike about SmartSites?** At this point in our working relatonship, nothing. **Recommendations to others considering SmartSites:** It will be a more responsive and fluid relationship when working together. No more excuses and frustration in trying to acquire new qualified leads. **What problems is SmartSites solving and how is that benefiting you?** SEO and organic seach for a more qualified lead for our sales department. ### 23. Amazing Talent and great staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about SmartSites?** Collaboration between the different teams **What do you dislike about SmartSites?** I wish I had found them earlier, nothing to complain **What problems is SmartSites solving and how is that benefiting you?** We had a fantastic experience working with SmartSites for our website and SEO. They delivered a professional, user-friendly site and helped boost our search rankings significantly. Their team was responsive, detail-oriented, and easy to work with. We highly recommend SmartSites for web development and SEO! ### 24. Excellent service, thrilled with the results, highly recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2024 **What do you like best about SmartSites?** SmartSites provided excellent service for our company, and we’re thrilled with the results. Tiffany, our project manager, is outstanding—her consistency in keeping us on track, providing updates, and maintaining great communication helped us achieve all the goals we set out for. Highly recommend! **What do you dislike about SmartSites?** None noted at this time. The results are continuously improving. **What problems is SmartSites solving and how is that benefiting you?** SmartSites has helped us improve our company's visibility through SEO. ### 25. They did a good job. **Rating:** 5.0/5.0 stars **Reviewed by:** Joe G. | Audio Visual Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2024 **What do you like best about SmartSites?** They're a big company that offers a lot of things. **What do you dislike about SmartSites?** Their insights seemed lacking at times.. **Recommendations to others considering SmartSites:** Really make sure that they're confident in your site/landing page if looking for PPC or other asset based service. **What problems is SmartSites solving and how is that benefiting you?** PPC Advertising. ### 26. Smart Sites has improved our online presence! **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle O. **Reviewed Date:** June 21, 2024 **What do you like best about SmartSites?** We get informative monthly reports and enjoy working the staff to continue to improve our reach. **What do you dislike about SmartSites?** Because they have experts in every department we have multiple contacts. However, there is a project manager that helps facilitate communication. **What problems is SmartSites solving and how is that benefiting you?** Our SEO and Social Media has improved significantly since working with Smart Sites. We are very happy! ### 27. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about SmartSites?** David Wieland, our PPC analyst at SmartSites, always goes the extra mile. He's created effective campaigns that have boosted our business, and I appreciate his quick responses and attention to detail. I highly recommend working with David! **What do you dislike about SmartSites?** Just started using the services so will refrain from saying. **What problems is SmartSites solving and how is that benefiting you?** Providing PPC services for Google and Meta to drive traffic to website. ### 28. email and ppc marketing for new ecommerce website **Rating:** 5.0/5.0 stars **Reviewed by:** Perry G. | Principle, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about SmartSites?** Level of servcie, attention to detail, and expertise. **What do you dislike about SmartSites?** Cant think of anything. Everyhitng they have worked on for us has owrked out well. **Recommendations to others considering SmartSites:** Be prepared to know what your goals are, and how you want to achieve those goals. **What problems is SmartSites solving and how is that benefiting you?** We have a short staff. they are filing in the need for email marketing expertise at a reasonable price. ### 29. Great partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2024 **What do you like best about SmartSites?** The team was responsive, knowledgeable, and always available to answer any questions we had. **What do you dislike about SmartSites?** I wish we started working with them sooner. **Recommendations to others considering SmartSites:** Highly recommended for PPC optimization. **What problems is SmartSites solving and how is that benefiting you?** We had a great experience working with SmartSites and Peter Rodriguez to optimize our PPC strategy. ### 30. Great experience across their services **Rating:** 5.0/5.0 stars **Reviewed by:** M Zafar M. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2023 **What do you like best about SmartSites?** Experienced team that is proactive in making suggestions **What do you dislike about SmartSites?** There haven't been any issues in our experience so far **Recommendations to others considering SmartSites:** Ask to see some of their case studies for businesses in the same industry as you. **What problems is SmartSites solving and how is that benefiting you?** We needed to improve our search engine rankings and spend our PPC ad budget more efficiently. We highly recommend SmartSites. Kolbe has been fantastic to work with for our PPC ad management. He was able to scope out all of our goals for a PPC ad Landing Page and communicate our feedback on each iteration to their design team. We are very pleased with the results. Todd has also been a pleasure to work with on the SEO side and is always proactively making suggestions for how we can improve. ### 31. Service was good **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about SmartSites?** The communicate well and had a lot of positive energy. **What do you dislike about SmartSites?** I feel indifferent about smartsites. The relationship was very short lived **Recommendations to others considering SmartSites:** I would recommend a business wait for our economy to change prior to soending marketing money when folks dont have funds to buy milk, let alone unnecessary products. **What problems is SmartSites solving and how is that benefiting you?** The service did not improve business sales because the economy is suffering due to our administration. Not sure how to gauge the value of marketing services when our country is near a Great Depression. ### 32. Failure to Deliver Quality & On-Time **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2023 **What do you like best about SmartSites?** There was nothing pleasant or advantageous about working with Smartsites. They made a lot of promises they did not keep and their performance was poor. **What do you dislike about SmartSites?** After three months of working with Smartsites, it was clear even to the executive team that they had failed to deliver for my business and I was a very unhappy customer. They offered to give me a full refund, which would have been difficult because I had to start over and lose about 6 months of market opportunity, which is detrimental for a start-up on a tight budget. Then they tried to claw back the offer and force me to sign an NDA so that I would not share my negative experiences with others. This was unacceptable to me and against my values. So I'm here to share my experience as others deserve to hear all types of experiences, and I believe others are being coersed to sign to get their money back and not be sent to collections. So I do hope you will share my review as I may be one of the few willing to stand up for my values and rights. **Recommendations to others considering SmartSites:** I recommend you look at other providers and do not be enamored by the magnitude of 5-star reviews. It is not natural for a company to have that many raving reviews without more balance of negtive reviews. I am a witness to the tactics used, such as strong coersion to sign an NDA and threats to send me to collections after they offered a refund. Read the agreement carefully and question why there are so many clauses protecting the company from legal action, requiring repayment if you break contract, but no protection for you. Compare this to other companies and you will be find the legal language excessively protective of Smartsites rights against you. **What problems is SmartSites solving and how is that benefiting you?** I am a start-up business that hired Smartsites to provide SEO & PPC services. I had a new website with a Google rating of 85 when I joined. Smartsites promised to improve the quality of my Google rating, provide 40 hours of SEO work per month with specific deliverables defined to be completed each month to achieve my goal. They were to provide Google ad services while I built my SEO presence. I was spending about $2600/mo on their services + $1500 in ad spend. Not an inexpensive indevor for a start-up, but I thought I was getting a 5-star proven partner that would excelerate my business growth. Instead, Smartsites did not deliver the agreed upon deliverables ontime each month, they did not complete the hours I paid for each month, and the quality of the work was that of middle-school amatuer writing, which I had to request be redone after it was already a month behind schedule. My project manager was too busy to meet with me. She cancelled meetings on me and was only accessible by emails early in the morning or end of day after she ended a day of meetings with people other than me. My PPC rep repeatedly told me he was very busy, which I believe, because the performance of my ads in a very busy market space was abysmal. ### 33. Great PPC results! **Rating:** 5.0/5.0 stars **Reviewed by:** Masar M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about SmartSites?** Streamlined service, great communication, effective results. **What do you dislike about SmartSites?** They require a year long commitment in order to use their services. There is a cancellation fee. **Recommendations to others considering SmartSites:** Really great service. Would highly recommend. **What problems is SmartSites solving and how is that benefiting you?** We hired Smartsites to manage our Google PPC account. They were able to increase our leads and conversions. We would highly recommend them. ### 34. PPC Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about SmartSites?** SmartSites has managed our Google Pay Per Click (PPC) campaigns for over a year now. The SmartSites team took the time to thoroughly understand our business goals and target audience. Their strategic approach to keyword selection and ad creation was not only effective but also tailored to our specific industry, In addition to their technical proficiency, the customer service provided by SmartSites was outstanding. The team was responsive, proactive, and always willing to address any questions or concerns promptly. **What do you dislike about SmartSites?** I felt that direct communication with their technical team would have been helpful sometime. **Recommendations to others considering SmartSites:** Considering SmartSites for your PPC needs is a smart choice. Their strategic approach and transparent communication have consistently delivered results for our campaigns. The team's dedication to understanding our business goals sets them apart. SmartSites dedication and overall reliability make them a top pick for effective PPC management. **What problems is SmartSites solving and how is that benefiting you?** Pay Per Click (PPC) Management Including: - Keyword Research and Strategy - Campaign Setup (Ad Creation) - A / B Testing - Ongoing Optimizations (Bid Management , Keyword Refining) - Monthl y Marketi ng Reports, Analysis, & Leads Tracking - Re - marketing - PPC Analyst ### 35. SmartSites = Fake Site **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** December 27, 2023 **What do you like best about SmartSites?** They are professionals at sales with little to no substance or ability to deliver what they promiss **What do you dislike about SmartSites?** Totally fake referrances posted on their website. We checked into several video testimonials and found they indeed were also fake **Recommendations to others considering SmartSites:** Avoid this company who states they have 100s of employees and offices at 45 Eisenhower Drive but when you actually go toeh building the comany is not there and seems no employees. Smartsites will also not meet with you personally in any location. Avoid this company and do not beleive anything they posted on their website **What problems is SmartSites solving and how is that benefiting you?** Smartsites NEVER performed any service promised for over a five month relationship. In fact they actually lowered our web rankings, made serious mistakes in spelling and formatting on our website. We discovered they do not have any offices as their webstie states at 45 Eisenhower Drive. Seem Smarsites hires per diem workers and provides no oversight. Research in Yelp and ohter viable sources shows many companies have been scammed by these pros. AVOID SmartSites they can not do the work they claim. In fact we researched some of the testimonials posted on Smartsites website and found many were fake. ### 36. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** José Christian C. | International Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2024 **What do you like best about SmartSites?** The exoertis of Patrizia Medina and Darius Nabers... they have been very profesional **What do you dislike about SmartSites?** Patrizia Medina and Darius Nabers, have been very profesional so at this moment everyhting is running great **What problems is SmartSites solving and how is that benefiting you?** Improve my sale on my own market place. It is benefiting me becasue my sales are increasing month to month ;) ### 37. Excellent company to increase advertising performance, they master all aspects of Digital Marketing. **Rating:** 4.5/5.0 stars **Reviewed by:** Terry D. J. | System Engineer Manager, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about SmartSites?** It is very easy to work with them, they have a good communication system, they offer detailed reports, SmartSites performed an EXCELLENT job handling our Google Ad campaigns, my firm noticed tremendous gains in total conversions and decreases in cost per conversion and cost per click. SmartSites offers extensive expertise of the web marketing sector, as well as years of experience and positive feedback. They are also typically kind individuals. They give well-thought-out and detailed SEO recommendations for our KPIs to get good results; communication with customers is excellent, as is their awareness of their demands, company objectives, and business landscape. **What do you dislike about SmartSites?** Nothing really, I believe they did an excellent job of adding value, and everyone we spoke with seemed patient and eager to assist. Despite the fact that they appear to be overburdened with work at times, they always make a concerted attempt to complete the assignment. **Recommendations to others considering SmartSites:** Excellent experience working with them, whenever we need this type of service we contact SmartSites. **What problems is SmartSites solving and how is that benefiting you?** They have extensive experience in Digital Marketing and website building, and they assist in cleaning up the Wordpress site and pushing it over all e-commerce limitations. Running Google ad campaigns for a small business was a challenge, but I noticed gains in conversions and decreases in cost per conversion and cost per click across all of my ads. SmartSites assisted us in increasing our online visibility; we engaged them for PPC and SEO services, as well as web building, which improved the aesthetics of our site. SmartSites has improved traffic to our website and converted customers; as a result, we are now contacting more consumers and receiving more leads, calls, and so on. ### 38. Finally - an SEO company with results! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2023 **What do you like best about SmartSites?** The range of services offered & our project manager Anastasiia **What do you dislike about SmartSites?** We have not encountered any need for improvement so far with SmartSites. **Recommendations to others considering SmartSites:** We were previously using another company for SEO & did not get the results we were looking for. It was very difficult for us to put our faith in another company, but after significant information gathering and meetings with several SEO companies we decided to go with SmartSites & do not regret it! **What problems is SmartSites solving and how is that benefiting you?** We have been using SmartSites for about 6 months and are thrilled with the service & results so far! We recently deployed a new website and our SEO rankings dropped significantly. After careful consideration we decided to partner with SmartSites and do not regret it! In just a short amount of time with SmartSites we have already moved up 2 ranks for our preferred keyword, something previous SEO companies told us would take much longer to achieve. Our project manager, Anastasiia has been a great resource along this journey. She has gone above and beyond and even helped us when we were having an issue with our website deploying new changes - something she certainly could have said was outside of SmartSites' scope. It is such a relief to finally have a reliable partner for SEO that can help us achieve our goals! ### 39. Excellent Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2024 **What do you like best about SmartSites?** SmartSites provided great communication throughout our time working with them. **What do you dislike about SmartSites?** We did not have any issues or concerns with SmartSites. **What problems is SmartSites solving and how is that benefiting you?** Influencer Marketing ### 40. Best PPC Service Yet **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew W. | Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2023 **What do you like best about SmartSites?** The best part of SmartSites are the people. I have worked for the entire time with Haadi and he is great. He is smart and very responsive and actually cares about my business. **What do you dislike about SmartSites?** I have not really found a down side to using SmartSites. Not every month is great but overall its been really good and when we have a less than spectacular month they are hard at work trying to find solutions. **Recommendations to others considering SmartSites:** If you are looking for a company to run your Google PPC I would suggest giving SmartSites a try. They are very affordable but do a really good and consistent job. **What problems is SmartSites solving and how is that benefiting you?** I hired SmartSites around a year ago to take over my Google PPC. I had used several other services and all of them lost me money. This is the first company I have worked with where I am shoing good ROI each month. ### 41. SEO has never been easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessics R. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2023 **What do you like best about SmartSites?** Is everything a fair statement? SmartSites, Ryan, and the team she works with has made this so easy for me. Ryan involves me when it is necessary and gets work done behind the scenes that doesn't even have to involve me! Another thing I'd like to add is how impressed I am with the blogs they have written for us! This is one area that I was very unsure of as I am in a very niche market but every blog that the SmartSites team wrote for us was a homerun! I also appreciate that they are willing and able to make any corrections that I suggest to the blogs but to be honest, they made it so easy and did such a great job, the work on my end was minimal. **What do you dislike about SmartSites?** NA - I have noting to add here, everything has been great! **Recommendations to others considering SmartSites:** NA **What problems is SmartSites solving and how is that benefiting you?** SmartSites is solving an SEO issue for us. It is something that I am not qualified or capable of doing and our eccommerce sales were suffereing due to our lack of authority on Google. ### 42. Interacting with the SmartSites team (project manager) in order to add SEO to my existing website **Rating:** 4.5/5.0 stars **Reviewed by:** Anastassia K. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about SmartSites?** The manager understood my business and provided helpful comments for improvements and getting more clients Also I appreciated that the manager was always available to interact with me via phone or email. **What do you dislike about SmartSites?** There was nothing to dislike about SmartSites **Recommendations to others considering SmartSites:** It seems to me that they can do a superb job with improving website traffic and clients **What problems is SmartSites solving and how is that benefiting you?** SEO addition to my current website ### 43. SEO and PPC services **Rating:** 5.0/5.0 stars **Reviewed by:** Jose F. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2024 **What do you like best about SmartSites?** responsive well organized digital marketing agency **What do you dislike about SmartSites?** there are no dislikes so far, looking forwward to future results **Recommendations to others considering SmartSites:** best in class **What problems is SmartSites solving and how is that benefiting you?** SEO and PPC, Working with smartsites so far has been great, both Andrew and Tori are always helpful and we are seeing some great results ### 44. Positive Experience with SmartSites **Rating:** 5.0/5.0 stars **Reviewed by:** Michael L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2024 **What do you like best about SmartSites?** Great design for our landers. The design was intuitive. **What do you dislike about SmartSites?** They are a good company and we had a posive experience **Recommendations to others considering SmartSites:** We worked with Isaah over at SmartSites..His strategies and communication ensured our campaigns hit their targets. The results were good – increased engagement, higher conversions, and solid ROI. They are a go-to for effective and results-driven marketing. **What problems is SmartSites solving and how is that benefiting you?** They managed our paid ads ### 45. SmartSites Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2024 **What do you like best about SmartSites?** Communication. They are very easy to work with and respond quickly. **What do you dislike about SmartSites?** There is nothing that I dislike about SmartSites. They are a pleasure to work with. **Recommendations to others considering SmartSites:** Keep doing what you're doing. **What problems is SmartSites solving and how is that benefiting you?** They are assisting us in running our SEO and PPC for our website, among other things. This has brought many prospects to our site which have converted to cleints. ### 46. Organized, Attentive, Professional, Creative **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2023 **What do you like best about SmartSites?** All of their strategy is backed by research and experience. Anthony always ask us about how things are going with our business operations and personal lives which is appreciated. **What do you dislike about SmartSites?** N/A in the few months we've worked together they have helped us reach new heights! **Recommendations to others considering SmartSites:** We highly recommend Anthony and his team at SmartSites! They take such a difficult field and help you navigate through with ease of mind that you are in good hands! **What problems is SmartSites solving and how is that benefiting you?** Anthony and his team at SmartSites are attentive to the needs of our business and extremely knowledgeable about their field. SmartSites always makes sure we are well informed; presenting strategy, key metrics, and of course sharing some laughs- which makes working with them super enjoyable! ### 47. Great value + Responsive and knowledgable team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about SmartSites?** I like that their services are affordable for my small business budget, while providing a lot of value. Their team has been responsive and available when I need them to be. I worked with Luke Bieganek (SEO) and Ashley Yaggie (PPC). Both account managers were outstanding and very helpful in getting my projects completed smoothly and efficiently. **What do you dislike about SmartSites?** I didn't love that I had to sign on for an entire year (unlike competitors), although I understand their reasoning in setting up their services in this way. I also think that their first draft blog posts could use more polishing so that less revisions are needed. **What problems is SmartSites solving and how is that benefiting you?** SmartSites is supporting my company with SEO and PPC marketing - helping make our website more visible, gain more leads, and reach more customers. It has allowed me to free up time for other business activities while knowing my marketing is in good hands. ### 48. Isaah has exceeded my expectations! **Rating:** 5.0/5.0 stars **Reviewed by:** Lorena H. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about SmartSites?** I just joined Feniex Industries about 2 months ago. When I met Isaah I could immediately tell that he was going to be an important part in helping me achieve success and growth through our Digital Marketing efforts. He is very responsive (even on vacation), always looking for opportunities for growth, and just all around the perfect person to trust with our marketing efforts. He wants us to succeed just as much as I do, and that is rare these days. Can't wait to see all the things we will achieve together! -- **What do you dislike about SmartSites?** Nothing as of yet.I have had a wonderful expereience and am looking forward to creating a long standing relationship with lots of success to come. **What problems is SmartSites solving and how is that benefiting you?** Helping us with our Digital Marketing efforts. ### 49. Great Company to Work With **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about SmartSites?** They have good support and deliver good results **What do you dislike about SmartSites?** Lots of personal involvement in project. **Recommendations to others considering SmartSites:** Make sure to reserve time for involvement in project. **What problems is SmartSites solving and how is that benefiting you?** Improved our organic SEO and streamlined our PPC campaign. ### 50. SMARTSITES EXCEEDS EXPECTATIONS!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Tanya M. | Bilingual Counselor & DOT SAP (For Return to Duty Clearance), M.S., LPC-A, LCDC, U.S. DOT SAP, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2023 **What do you like best about SmartSites?** Kolbe Rosales is who I am working with! He's always available, always interested in what I have to say or any questions I have. He's smart, kind, and knowledgable! **What do you dislike about SmartSites?** Nothing at all! They are amazing! I can't say anthing bad about Smartsites **Recommendations to others considering SmartSites:** If you are on the fence about going with Smartsites, don't be! Just do it! Trust me, you won't regret it! Kolbe Rosales is the best! **What problems is SmartSites solving and how is that benefiting you?** Smartsites helped me get more business. The first day they launched my campaign my phone started ringing and now it doesn't stop! ## SmartSites Discussions - [What is SmartSites used for?](https://www.g2.com/discussions/what-is-smartsites-used-for) - [View SmartSites pricing details and edition comparison](https://www.g2.com/products/smartsites/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+11%3A34%3A08+-0500&secure%5Bsession_id%5D=ab1a7c45-0fda-4f2f-8ffc-b57e206d71a1&secure%5Btoken%5D=55555e7967e56b7e7001cd9a89e136331e1cb494e7c2ad3531798e76298d4a58&format=llm_user) ## SmartSites Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Other Platform Features** - Notifications & Reminders - Contract Database - Contract Compliance - Integrations / APIs - E-Signature **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top SmartSites Alternatives - [WebFX](https://www.g2.com/products/webfx/reviews) - 4.8/5.0 (202 reviews) - [KlientBoost](https://www.g2.com/products/klientboost/reviews) - 4.8/5.0 (401 reviews) - [The Free Website Guys](https://www.g2.com/products/the-free-website-guys/reviews) - 4.9/5.0 (1,343 reviews)