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SmartSearch Reviews & Product Details - Page 2

SmartSearch Overview

What is SmartSearch?

SmartSearch is a leading global talent acquisition and staffing management SaaS platform that enables companies to effectively identify, recruit, onboard, and nurture top talent. We consistently drive innovation, providing scalable and configurable software for the unique needs of staffing professionals. SmartSearch is the go-to platform for hiring the right talent at the right time. We design human-centered recruitment solutions that enable organizations to hire better, faster, and smarter. Our all-in-one talent acquisition platform serves thousands of recruiting professionals worldwide, offering comprehensive applicant tracking, CRM, hiring manager collaboration, e-signature, onboarding automation, and more. SmartSearch’s flexible architecture has made the enterprise-grade solution available to organizations across all markets, delivering tailored solutions to meet diverse needs.

SmartSearch Details
Languages Supported
English, French, Spanish
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Product Description

SmartSearch is a real-time, intuitive talent acquisition tool that centralizes sourcing, recruiting, applicant tracking and hiring activities by providing an online database where all the pieces come together on your desktop - 24/7 from any PC, anywhere in the world.

How do you position yourself against your competitors?

Since 1986, SmartSearch has led the way in developing an all-in-one global recruitment solution. SmartSearch's capabilities extend well beyond an Applicant Tracking System (ATS) to include Vendor Management (VMS), Customer Relationship Management (CRM), Document Management, Digital Signing Software, and Onboarding, along with AI Candidate matching all in one platform. With SmartSearch, you can create an optimized hiring and recruiting process no matter the size of your goals, ensuring you are attracting and hiring the best talent at scale.


Seller Details
Year Founded
1986
HQ Location
Oceanside, CA
Twitter
@SmartSearchATS
1,747 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®

TC
Overview Provided by:

Recent SmartSearch Reviews

DF
Dan F.Small-Business (50 or fewer emp.)
5.0 out of 5
"SmartSearch does what we need!!"
In addition to the fast searching of our candidate database, SmartSearch tracks candidate information throughout the sourcing, qualification, and h...
Lindsay R.
LR
Lindsay R.Mid-Market (51-1000 emp.)
0.0 out of 5
"Not easy to use and not for Recruiters to track sourcing efforts"
One of the VPs is really nice and will reply promptly to emails/asks.
BH
Bill H.
5.0 out of 5
"SmartSearch is a Fine Solution for small to medium sized businesses"
I am a solopreneur Speaker, Talent Attraction Consultant, Author - RecruiterGuy.com. I am a longtime SmartSearch client - 2004. Unlike most tech co...
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SmartSearch Media

SmartSearch Demo - Dashboard
SmartSearch offers ease of Navigation with a centrally located menu and work in progress. The Dashboard is reporting at a glance with interactivity built in.
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30 SmartSearch Reviews

4.0 out of 5
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30 SmartSearch Reviews
4.0 out of 5
30 SmartSearch Reviews
4.0 out of 5
G2 reviews are authentic and verified.
Karen D.
KD
RPO Sourcing Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SmartSearch?

It's a user friendly. Easy to navigate, learn and use. You can learn through the training videos. You can make/keep a folder for your pipelines, favorites, jobs, and many more. You can save time in clicking. Review collected by and hosted on G2.com.

What do you dislike about SmartSearch?

It is slow most of the time and sometimes it does not capture the location and years of experience I want to see. Example you were only searching for 50miles but it appears candidates who lives within 70-75miles. Another thing is when you were only searching for profiles that is only more than a year, you might possibly open profiles that is not fit to the years of experience that you were searching for. It short it is not sometimes accurate. Review collected by and hosted on G2.com.

Recommendations to others considering SmartSearch:

I heard SmartSearch is cheaper compare to the previous ATS that we had use before which Bullhorn. SmartSearch is easy to navigate, learn and use but if your organization have a enough budget I highly suggest to use other Applicant Tracking System that is faster and does capture most the locations. You will have more success in profiling, submitting, interviews and hires for your organization. You will have more possibility to get fit candidates for the roles that your client is looking for. Review collected by and hosted on G2.com.

What problems is SmartSearch solving and how is that benefiting you?

It is a user friendly despite that sometimes it gets slower and response error. Customer support can be contacted easily according to our business analyst. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about SmartSearch?

The WIP interface is very helpful when coming back to a candidate and knowing where you are with your daily objectives Review collected by and hosted on G2.com.

What do you dislike about SmartSearch?

I wish the "boxes" were customizable, some are not applicable to our work model Review collected by and hosted on G2.com.

Recommendations to others considering SmartSearch:

Staffing and Recruiting firms should use SmartSearch as their candidate tracking platform software. Highly recommend Review collected by and hosted on G2.com.

What problems is SmartSearch solving and how is that benefiting you?

Candidate tracking is great, knowing the submittal and interview stages on one screen. Review collected by and hosted on G2.com.

Samara S.
SS
Staff Accountant
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SmartSearch?

I like the keyword search. Often times I don’t fill in the year or any other information. I go straight to keyword and enter an invoice or check number or a unique word etc. 99% success with this method. Rarely do I have to add anything else unless a staple or something had gone thru the check # therefore making that info in searchable. That’s so beyond rare. We don’t even use staples anymore so that would only happen on items that used to be filed and boxed up. We LOVE this system. No more boxing day for the previous year’s info. We don’t pay for storage or hundreds of boxes anymore either!

Also if you delete a page in a doc that you actually needed, try this: while keeping doc1 open, go and reopen the same document again—we’ll call it doc1.2. Now close the original doc1 with the missing page. Look at doc 1.2, it has the page you deleted. You’re all set! Changes/deletions don’t take effect until you close it totally and the system updates. Now close doc 1.2 and all the pages are safe Review collected by and hosted on G2.com.

What do you dislike about SmartSearch?

Ok so it has happened where something has been deleted inadvertently and you hear a shriek. We wish there was an undo button. That rarely happens but an undo button would still be great! Currently you would have to rescan the items, but if it’s old info and the originals have been shredded—what then? Review collected by and hosted on G2.com.

What problems is SmartSearch solving and how is that benefiting you?

I have been able to recall several years of brokerage information QUICKLY! No having to sift through physical statements to find the discrepancy between what the broker house believes a basis to be versus what it actually is. That’s just one example. Before, we’d have to call up several boxes, one fir each year and month pertaining to the different securities. This took a full day depending on if that department could drive over to the office building that housed all stored info. Also if you need to send info out, no more fiing into a file, pulling staples, heading to the copier scanning but and emailing it. Right from the document you can email it—you can also choose which pages you want to send. I’ve saved SO much time over the past few years. Review collected by and hosted on G2.com.

Mark H.
MH
Senior Recruiter
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SmartSearch?

SmartSearch’s function of attaching candidates to open jobs and moving them through various stages is extremely helpful. They have an “attached” stage unlike other ATS that allows you to attach a candidate you call to a job before speaking with them or they apply. This is helpful for tracking KPIs. The data that can be collected from SmartSearch can guide business decisions on future recruitments and help with business development. Review collected by and hosted on G2.com.

What do you dislike about SmartSearch?

The system looks dated, other ATS or CRMs look more clean and modern. My organization also had issues integrating with our profiles on career sites like Career Builder, Monster and Indeed. Exporting data into reports wasn’t as streamlined as other ATS systems, but the information was still available. Review collected by and hosted on G2.com.

What problems is SmartSearch solving and how is that benefiting you?

Tracking candidates as they moved through various stages of a recruitment. It helped me realize the percentages that we should aim for to hire. Example: How many candidates are needed to fill a job. This data is extremely helpful Review collected by and hosted on G2.com.

Bradley L.
BL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SmartSearch?

It's been excellent for us, as a staffing agency, to keep our pool of employees ready and growing. It's just to helpful, once set up, so aid in completing the proper hiring letters, and paperwork for our various clients. Review collected by and hosted on G2.com.

What do you dislike about SmartSearch?

It's not totally user friendly, it's been best to have a couple tech savvy people on staff get to know it really well, and continue to train other staff members and walk them through it. Review collected by and hosted on G2.com.

What problems is SmartSearch solving and how is that benefiting you?

This solves many problems: reminding us of an applicants past with us, holding their information all in one place, moving them along the hiring process, speeding up sourcing via mass emails and texts that can be customized, posting jobs on our website, quickly posting jobs on job boards. Review collected by and hosted on G2.com.

Verified User in Financial Services
IF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SmartSearch?

1. It is very easy to use this system and with the built-in video, any user can pick it up immediately;

2. The system is very clear to distinguish different types of checks, e.g. UK individual, PEPs, UK firm, global firm, etc. 3. The report generated after completing a search includes all details and is in a very clear format;

4. The costumer service of SS is very good. During the term when I use it, I had a good relationship with the account manager who provides trainings and advice whenever we contact them;

5. Ii runs overnight to flag any alerts, including PEPs and media checks;

6. It has very helpful report generating functions to produce useful MI; and

7. The system updates very frequent to include information from a lot of sources. Review collected by and hosted on G2.com.

What do you dislike about SmartSearch?

The charges of SS is based on volume, therefore if a large size company which needs to do a lot of screening probably will spend a large amount on the system annually. Also, for global firm checks, it is very expensive to request for a report if it's an overseas company. Review collected by and hosted on G2.com.

What problems is SmartSearch solving and how is that benefiting you?

I use SS to screen all of our clients (retail clients and companies) to fulfil the AML requirements. We also use it to do daily screening as it runs overnight to flag any alerts, including PEPs and media checks. It has also provided a function to generate reports from the system, which is very useful for compliance team to produce MI reports. Review collected by and hosted on G2.com.

GD
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SmartSearch?

Easy to learn and gain strong working knowledge. Customizable functions are great. Best Applicant tracking system I've used by far. Review collected by and hosted on G2.com.

What do you dislike about SmartSearch?

Its been a little so maybe this has changed but I disliked entering the same notes under applicants and customer screens. Review collected by and hosted on G2.com.

Recommendations to others considering SmartSearch:

Consider the versatility and ease of use. Some systems are clunky and difficult to maneuver in. SmartSearch continually gets better, more sophisticated but never clunky. Review collected by and hosted on G2.com.

What problems is SmartSearch solving and how is that benefiting you?

Getting a solid of search results that I can depend on and start making calls to see who is available and interested. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SmartSearch?

Easy to access employee and potential employee resumes, job actions, interview comments. Review collected by and hosted on G2.com.

What do you dislike about SmartSearch?

Sort features are somewhat slow on the larger files. The system is not very intuitive; every feature requires training in order to use it. Review collected by and hosted on G2.com.

What problems is SmartSearch solving and how is that benefiting you?

Access to employee info across departments. Easy to add info on employee and candidate contacts for cross-department access. Folders for distribution emails and announcements to targeted employee groups has been great. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SmartSearch?

I generally found it simple and easy to navigate. I used it to track candidates that my company already had in our internal pipeline. You could search for these candidates using boolean searching in order to you know the vibes find the talent if you get my drift fam. I'm writing extra words because i am hoping this silly software doesn't recognize I just want the free amazon gift card. Smart search is a good Ats though simple, there are better ones out there for those that are reading this lol hopefully that person doesnt exist but if you do exist smartsearch is probalbly cheaper and leaner than copmeitiors so it probably isnt a bad option for a small company if you get my drift. Review collected by and hosted on G2.com.

What do you dislike about SmartSearch?

I felt it definitely didn’t have as many features as other ATS systems i have used. Review collected by and hosted on G2.com.

Recommendations to others considering SmartSearch:

If you need a simple ATS that is easy to learn and you don’t want to get too technical, I like smartsearch. Review collected by and hosted on G2.com.

What problems is SmartSearch solving and how is that benefiting you?

I work in staffing so I use it to aggregate candidates and clients, and to easily access them in my database. Review collected by and hosted on G2.com.

Amy H.
AH
ITAD Technician
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about SmartSearch?

SmartSearch is user friendly and organized. It can be adjusted or modified to your needs. Review collected by and hosted on G2.com.

What do you dislike about SmartSearch?

There are features that one must always try to keep up with. Review collected by and hosted on G2.com.

Recommendations to others considering SmartSearch:

SmartSearch is a great tool for document management and record keeping. Review collected by and hosted on G2.com.

What problems is SmartSearch solving and how is that benefiting you?

It is used for organized document management. It benefits record keeping. Review collected by and hosted on G2.com.