---
title: Smartling Reviews
meta_title: 'Smartling Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 708 reviews by the users' company size, role or industry
  to find out how Smartling works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 708
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---


# Smartling Reviews
**Vendor:** Smartling  
**Category:** [Translation Management Software](https://www.g2.com/categories/translation-management)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 708
## About Smartling
Smartling is the AI Translation Platform that helps companies grow globally, faster. Recognized as the #1 translation management system (TMS), #1 website translation tool, and leading localization services provider (LSP) by G2 users and CSA Research, Smartling is built on a simple belief: translation should be always-on AI infrastructure, not a project-based afterthought. With 12 billion words translated annually, Smartling delivers an average turnaround of 1.3 days—10x faster than traditional LSP approaches—while reducing cost per word by up to 60%. What sets Smartling apart is its fully integrated TMS and language services on a single open platform. Smartling tests 70+ AI models monthly and auto-routes content to the best model for each use case—with built-in governance, audit trails, and quality controls that protect your brand at scale. Whether you need AI-only speed, AI + human post-editing, or full human translation, Smartling adapts to your quality and risk requirements. Smartling&#39;s Global Delivery Network (GDN) enables companies to translate their entire website without touching a line of code. A proxy-based solution that sits between users and your site, GDN automatically detects, translates, and delivers localized content in real time—so you can go multilingual fast, regardless of your underlying tech stack. Here&#39;s what makes Smartling stand out: Translation done your way. The platform provides the software, integrations, and services necessary for a successful translation program—all in one place. Whether it&#39;s our TMS, expert linguists, or integration with top-tier AI and machine translation models, we help you build a translation approach tailored to your specific needs—with full flexibility to bring your own models, data, and linguists. Work in the tools you already use. No more switching between screens—start, track, and complete translations within your preferred content platforms. Smartling offers 50+ integrations with popular CMS, commerce, and support tools, plus a customizable API for everything else. Provable quality at every step. Smartling&#39;s LQA Agent delivers 98+ MQM scores with human-in-the-loop review and 96+ MQM fully automated—removing up to two-thirds of content from the human review pipeline without sacrificing accuracy. Every translation includes a full audit trail of models, versions, and human edits. Smartling is trusted by hundreds of global brands, including IHG Hotels &amp; Resorts, Shopify, Pinterest, State Farm, British Airways, OpenAI, and Lyft.



## Smartling Pros & Cons
**What users like:**

- Users praise Smartling for its **ease of use** , making translation tasks intuitive and efficient without any installations required. (175 reviews)
- Users value the **user-friendly interface** of Smartling, enjoying its fast workflows and seamless project management features. (68 reviews)
- Users value the **helpful support** from Smartling staff, ensuring quick responses and smooth communication throughout the project lifecycle. (65 reviews)
- Users find Smartling&#39;s platform to be **intuitive and user-friendly** , enhancing efficiency in their daily translation tasks. (62 reviews)
- Users commend the **excellent customer support** from Smartling, appreciating prompt and professional assistance during projects. (60 reviews)
- Users value the **intuitive user interface** of Smartling, facilitating quick adaptation and easy navigation for projects. (56 reviews)
- Workflow Management (42 reviews)
- Quality (39 reviews)
- Efficiency (38 reviews)
- Translation Memory (36 reviews)

**What users dislike:**

- Users struggle with **translation issues** due to automatic translation quality and challenges with the TM panel and errors tool. (68 reviews)
- Users find **difficult navigation** in Smartling, particularly when managing large projects or searching for specific terms. (27 reviews)
- Users are disappointed by the **missing features** like offline access and lack of SDKs for mobile or web apps. (22 reviews)
- Users face **communication issues** due to time zone differences and slow responses from the Smartling support team. (20 reviews)
- Users find the **poor search functionality** frustrating, as it complicates navigation in larger projects and affects productivity. (20 reviews)
- String Management Issues (18 reviews)
- Users experience **inefficiency** due to delays in email notifications for available jobs, impacting timely responses. (16 reviews)
- Slow Performance (16 reviews)
- Users experience **complex workflows** that hinder efficiency, with navigation issues and overwhelming notifications impacting usability. (14 reviews)
- Quality Assurance Issues (14 reviews)

## Smartling Reviews
  ### 1. Phenomenal GDN for Website Languages, but AI Translation Costs Add Up

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2026

**What do you like best about Smartling?**

Their GDN product for website languages is phenomenal! From a technical perspective, it's a great asset.

**What do you dislike about Smartling?**

Costs/paywalls to the best translation quality. You can get regular machine translation for a good price, but anything with AI costs an arm and a leg.

**What problems is Smartling solving and how is that benefiting you?**

Providing our website in a one-to-one fashion to our Quebec markets - a provincial requirement at this point

  ### 2. Effortless Translation with Exceptional Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Writing and Editing | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about Smartling?**

I like the interface of Smartling. It is helpful because it can display the glossary and store translations that are used in my work.

**What do you dislike about Smartling?**

No i like everything pretty miuch really

**What problems is Smartling solving and how is that benefiting you?**

I use Smartling for translation. It displays the glossary and stores translations for my work.

  ### 3. Efficiency and flexibility for a long-term collaboration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura A. | Freelance Translator, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2025

**What do you like best about Smartling?**

The platform's ease of use, the ability to choose projects based on deadline and subject matter, and the extensive client portfolio that allows for variety in fields. I also appreciate the smooth communication with project managers and their quick response times.

**What do you dislike about Smartling?**

The notifications received do not always allow you to accept the project for which you received the email beforehand. The project does not always appear in ‘Current Works’ even if you receive a notification indicating that a project is available.

**What problems is Smartling solving and how is that benefiting you?**

Smartling enables the centralisation of multiple client portfolios, providing high visibility into incoming projects.

  ### 4. Translating with AI support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 03, 2025

**What do you like best about Smartling?**

What I appreciate most about Smartling is the seamless integration of AI technology across its platform. Translators can work more efficiently with AI support available directly on the screen during translation, which makes the process significantly faster and more convenient.

**What do you dislike about Smartling?**

When questions arise about specific contexts, the only option is to submit a ticket and wait for a response. Depending on the issue, the reply may come either from the client or a member of the Smartling team, which can sometimes delay resolution.

**What problems is Smartling solving and how is that benefiting you?**

I value that once you’re added to an account, you often receive a large volume of work from that account whenever jobs are available. This allows you to focus on the same subject matter for an extended period and fully immerse yourself in the project, which ultimately leads to better results.

  ### 5. User-friendly platform, professional team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Claudia C. | Translator/editor, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2025

**What do you like best about Smartling?**

I use the tool every day. The work is well organized and distributed. The translator is totally free to accept/refuse work. The tool is easy to use.

**What do you dislike about Smartling?**

We don't always get the answers (from stakeholders) to our queries in a timely manner. Some contents have no context. It would be very useful to be able to see the finished translation in a separate window for a better review. Also, it would be useful to reduce the number of false positives in the quality checks.

**What problems is Smartling solving and how is that benefiting you?**

As long as the tool is free, I am happy.

  ### 6. Smartling saves time, is always professional, with excellent software and almost perfect support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter M. | Übersetzer, Lektor, Autor, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2025

**What do you like best about Smartling?**

The software assists with translation suggestions, it is user-friendly and can be used on mobile devices, independent of the device and regardless of location. Customer service responds quickly and reliably to technical issues. I use Smartling daily and now produce the vast majority of my translations with Smartling.

**What do you dislike about Smartling?**

Partially, the translation suggestions still somewhat resemble machine translation, but they are getting better and better.

**What problems is Smartling solving and how is that benefiting you?**

Smartling helps with clarifying questions regarding lack of context, etc., which saves time for everyone involved and ensures even higher quality translations.

  ### 7. The MOST user-friendly and sophisticated CAT tool I've ever used

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2025

**What do you like best about Smartling?**

Smartling has a lot of different refined features that couldn't have existed without careful consideration for the user's point of view. Overall, Smartling is my single favorite CAT tool, honestly.

Specifically, I like how I can highlight the source text without having to move across the segments. This is very helpful when I give another look to my translation, particularly to detect if there's any omission in the translation. It prevents the process from being more cumbersome than necessary, ultimately leading to "happy translating!"

I also like that the preview is sophisticated enough that I can pretty realistically imagine how the outcome would look to the audience. It's very important to put yourself in the audience's shoes when it comes to the task of translating.

It goes without saying that it's super easy to apply tags and to search TM with the very user-friendly UI.

**What do you dislike about Smartling?**

The quality check feature is still an area for improvement for the Korean language. This is a widespread drawback across many CAT tools - personally, I've never seen a CAT tool that does this right yet - but it wouldn't be surprising if Smartling manages to solve this challenge sooner than the others.

**What problems is Smartling solving and how is that benefiting you?**

Smartling is improving the quality of my day-to-day task of translation and consequently my mood with its user-friendly UI.

  ### 8. Better translations solutions & saving time!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sabrina G. | Copywriter, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2025

**What do you like best about Smartling?**

As a copywriter at Acne Studios, using Smartling has really helped simplify the translation process. It’s made it much easier to stay on top of multiple language versions, ensuring we hit our deadlines without the usual back-and-forth.

What I appreciate most is how Smartling offers smart solutions that help us reuse content efficiently, keep the tone consistent, and avoid double work. It’s taken a lot of pressure off when juggling tight turnarounds and has made collaboration across teams feel much more seamless.

It’s become an essential part of our workflow — especially as we scale content across markets without losing quality or brand voice.

**What do you dislike about Smartling?**

Things that can be improved have always been raised with the teams. Smartling are brilliant at offering solutions and finding ways to improve things. 
The website is very user friendly and the team is super helpful.

**What problems is Smartling solving and how is that benefiting you?**

Overall process of submitting translations. 
Being able to keep track, edit and use our Translation Memory to ensure that our TOV doesn't get lost in translation. 
Easy way to track what submissions are pending and whats available. 
Seamless updates to our CMS Salesforce.

  ### 9. Spanish Translation of our Web content and services.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rubinder S. | DevOps Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 19, 2023

**What do you like best about Smartling?**

Good support and documentation for products 

**What do you dislike about Smartling?**

AI capabilities and automation options for work

**What problems is Smartling solving and how is that benefiting you?**

Spanish Translation of our Web content and services.

  ### 10. Good CAT tool, basic functions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chantal K. | Freelance Translator, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2025

**What do you like best about Smartling?**

Smartling is easy to use. The interface is clear. TM look up and translation history are also fine.

**What do you dislike about Smartling?**

This is specific to French, but there is no option for superscript (1st/1er for example). Also to connect segments when it is sometimes needed because the word order is different from one language to the next, the ability to connect segments sometimes would be useful.

**What problems is Smartling solving and how is that benefiting you?**

I am a translator and editor, so Smartling is not necessarily solving a problem for me. I am just using it at one of my client's request.

  ### 11. Easier to Use Compared to Other Online CAT Tools

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2025

**What do you like best about Smartling?**

Smartling is a very intuitive and user-friendly CAT tool. The interface is clean and easy to navigate, with features like Content, Search TM, and Glossary neatly organized into separate tabs, making each function easily accessible. Opening issues is also simple, and the overall layout is easy on the eyes. One of the biggest advantages is the notification settings—each user account can customize them in detail, which is a huge plus.

**What do you dislike about Smartling?**

Occasionally, I notice that relevant translation memories appear in Search TM but don’t show up in the right-side panel. It’s a minor issue, but it can be a little confusing at times.

**What problems is Smartling solving and how is that benefiting you?**

As a freelance translator, I really appreciate that I don’t need to download any materials each time I work on a project—everything is accessible directly in the platform. Another big benefit is the ability to access Smartling from my smartphone, which allows me to quickly check assigned projects or available ones to be claimed even while I’m on the go.

  ### 12. Working with jobs made easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jussi M. | Translator, reviewer, editor, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2025

**What do you like best about Smartling?**

Jobs are sent directly to your account and you can start working on them whenever they become available without any complicated process of approving jobs. The use of platform is easy and straightforward.

**What do you dislike about Smartling?**

It is not guaranteed that you have jobs available. Sometimes you may get "too" much work with a very short deadline, but often it happens that you don't have any jobs.

**What problems is Smartling solving and how is that benefiting you?**

Sometimes a lack of work. Solution: Send more clients/jobs those who have worked a long time so that there was more regular work.

  ### 13. Intuitive tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Charlotte P. | Freelance translator, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2025

**What do you like best about Smartling?**

I love that it's so intuitive and has all the shortcuts that you would need the most. Even with small jobs, it's no hassle - once you're logged on, you just click on the job and start working. There's no downloading software, there's a query feature, and the glossary is well integrated.

**What do you dislike about Smartling?**

I wish we could join jobs from the same project in stead of having to work on lots of small jobs with 1-50 words separately. We used to be able to do this, but this feature seems to have been deactivated.

**What problems is Smartling solving and how is that benefiting you?**

Well ... I'm being hired to translate and/or edit jobs, so Smartling helps me do that :)

  ### 14. One of the most innovative CAT Tools out there

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2025

**What do you like best about Smartling?**

As a translator, I find Smartling quite intuitive! The ease of navigating TMs as well as seeing the attached context for most of the strings makes my job easier.

**What do you dislike about Smartling?**

I just wish it was a lot easier to access the submitted work in case I need to modify the translations, because there are times when I start working on a new job to only realize that there are something related in the past jobs that would need to be changed. Clients often demand consistency, but it's hard if the translations that should be updated were done years ago, because languages evolve over time.

**What problems is Smartling solving and how is that benefiting you?**

Honestly, as a translator, the only noticeable upgrade within the past couple years was the context tab inside the CAT Tool.

  ### 15. User-friendly CAT tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Julia L. | Translator, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2025

**What do you like best about Smartling?**

An easy to use CAT tool for translators with all the features you'd expect (glossary, TMs, QA checks) and more. I find especially the context view helpful and the "open an issue" option to contact project managers etc. I work with many different CAT/TMS tools, and in my opinion, Smartling is the one with the fewest bugs.

**What do you dislike about Smartling?**

I dont' have any issues with the tool itself

**What problems is Smartling solving and how is that benefiting you?**

It's a tool that helps clients to get content translated and is an easy enough tool to use for translators to provide translations in many different languages. Different options (human translation, editing, machine translation etc.) for different needs

  ### 16. Fantastic resource for PMs and translators - just the search functionality could do with improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Zita  M. | Localization Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2025

**What do you like best about Smartling?**

The navigation on screens, the ease to have all the assets needed in a single platform, the structure of the TM. It's a generally very good software that is as good for entry level translators as it is for PMs.

**What do you dislike about Smartling?**

The search functionality has always been my nemesis. It's so difficult to find the right key, sometimes, it gives similar results and it's not possible to sort by date.

**What problems is Smartling solving and how is that benefiting you?**

SML provides a fantastic infrastructure for translators and PMs. Streamlines the work.

  ### 17. Streamlined Translation Management with Strong Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2025

**What do you like best about Smartling?**

Smartling offers a very organized platform, making it easy to manage translation projects from start to finish. The interface is clean, and it has very useful tools. Asking questions to the clients via the platform is seamless. Smartling staff have such teamwork that they quickly reply to my inquiries and issues that I raise. Smartling is one of the best in the industry, and I feel fortunate to work with them.

**What do you dislike about Smartling?**

I don't have anything that I dislike about Smartling.

**What problems is Smartling solving and how is that benefiting you?**

Smartling helps centralize the entire translation process, which eliminates the need to juggle multiple spreadsheets, emails, and file versions. It ensures consistency in terminology through built-in glossaries and style guides, and the automation features reduce repetitive manual work.

  ### 18. Amazing translation platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fernando G. | Linguist (translator and editor), Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about Smartling?**

I love everything about Smartling: the ease of use, the translation tool itself, the ease of communication with project managers when something comes up, the number of useful features it has, such as glossaries...

**What do you dislike about Smartling?**

The truth is, there's nothing I don't like!

**What problems is Smartling solving and how is that benefiting you?**

It greatly facilitates communication with clients, project management, and the translation work itself.

  ### 19. Constant and plenty of work opportunities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2025

**What do you like best about Smartling?**

I can get plenty of good opportunities at Smartling. PMs are efficient and professional. The translation dashboard is also efficient and ready to start your tasks on your browser immediately. It's quite stable. I've never seen issues/errors.

**What do you dislike about Smartling?**

I want to fix the view of job list (I prefer Task Due Date Ascending), but I have to sort it every time I use the dashboard. A few times, but it took time to get support by PM (mostly PMs are very ready to support).

**What problems is Smartling solving and how is that benefiting you?**

A continuance of job opportunity is essential for translators. Smartling offers it to me. Even if you see any issues to proceed your jobs, an escalation route is ready. You can get answers usually within 24-hour.

  ### 20. Smartling Online Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jean-Francois G. | Freelance Translator (English -&gt; French), Small-Business (50 or fewer emp.)

**Reviewed Date:** September 09, 2025

**What do you like best about Smartling?**

What I like the most with the Smartling platform is the ability to raise a query directly from the platform. No more spreadsheets or back-and-forth emails! The context window is also very helpful

**What do you dislike about Smartling?**

As AI is still in its early days, the quality of the output varies and the review can take longer sometimes

**What problems is Smartling solving and how is that benefiting you?**

Lack of context is always an issue for translators, and the context window addresses that, however it is not always available

  ### 21. Smooth and uncomplicated workflow; proactive and responsive people

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria Augusta T. | Translator, Proofreader, LQA, MTPE, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2025

**What do you like best about Smartling?**

Their workflow is smooth and uncomplicated, and their people are proactive and responsive. I like that we can send our queries and see those of other linguists' as well as clients' answers for them.

**What do you dislike about Smartling?**

Sometimes during work I get confused about repetitions, fuzzies, and 100% match. Also, I get confused when I save the page I'm working on and the segments are refreshed.

**What problems is Smartling solving and how is that benefiting you?**

The workflow is uncomplicated. It also improves my productivity.

  ### 22. Highly Professional Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ceyhun B. | Freelance Proofreader, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2025

**What do you like best about Smartling?**

I really like the variety of projects. If you deliver high-quality work and meet deadlines, you will have numerous opportunities to enhance your portfolio. Also the interface is really easy to use and PMs are so friendly and helpful.

**What do you dislike about Smartling?**

Nothing is negative for me, I can't find.

**What problems is Smartling solving and how is that benefiting you?**

TM and TB are easy for a linguist to use, and the technology behind them is highly advanced.

  ### 23. A truly incredible platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria Jose T. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 21, 2025

**What do you like best about Smartling?**

This platform is really intuitive and easy to use, with multiple features that make work much easier. Another important factor to consider is customer support, which is truly top-notch. On the other hand, I use it frequently and continually discover improvements; it is very innovative.

**What do you dislike about Smartling?**

The platform could probably be improved further, but I think it's so complete with all the features it already has that I can't think of how. I really like it.

**What problems is Smartling solving and how is that benefiting you?**

Smartling delivers consistent, high-quality results thanks to TM, visual context, style guides, and direct communication between clients and linguists via the platform. It's not easy to combine so many high-quality tools.

  ### 24. Predominantly easy and intuitive to use system

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2025

**What do you like best about Smartling?**

- The tool is easy to use and clearly designed.
- You have the option to directly ask the customer a question for clarification if needed.
- If there is context, you can view it on an extra page and enlarge it as needed. Changes appear immediately.
- The project managers at Smartling are very friendly and available for quick support.
- Timely payment.
- Good MT.

**What do you dislike about Smartling?**

- The system marks segments as 100% matches, but these matches are not always automatically entered, so you have to check and add them manually, which is time-consuming.
- The cursor does not jump to where you place it, but always to the beginning of the segment, often despite multiple clicks. This costs time.
- The glossary entries almost always need to be edited in my language and generate incorrect QA messages upon segment confirmation due to the necessary deviation, which takes a lot of time to process. Since the glossary is automatically entered, the title line of an entry should contain only one possible translation. Not multiple.
- I find the so-called validation unjustified, as these segments often still need significant editing and do not justify the reduction in earnings. In general, the assignment of validations in my language often seems quite arbitrary.
- During post-editing in the context of questions, the screen is sometimes extremely confusing.
- Unfortunately, context is often missing, which is very important for a good translation. As a translator, I need to know where on the page a sequence of words is located in order to translate it correctly in context. This is also a problem with TM entries that are not suitable in every situation. Sometimes more than one TM entry is needed for a word or a part of a sentence.
- There should be a way to download invoices sorted by project in a file. I cannot use the CSV function.

**What problems is Smartling solving and how is that benefiting you?**

I am not a customer of Smartling, so this question is probably irrelevant.

  ### 25. Complete localization tool with seemingly simple UI but still huge functionality

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2025

**What do you like best about Smartling?**

It is centralized and cloud based that can be run in any web browser which removes the burden of backing up translation project files through various jobs, so it provides a piece of mind that no data get lost even in a computer failure.

**What do you dislike about Smartling?**

Its text search feature could be improved a lot, because performing an exatct search does not give results if the search text contain special characters (e.g. non-breaking space, non-breaking hyphen etc.).

**What problems is Smartling solving and how is that benefiting you?**

Every aspect of a translation workflow (e.g. handing off translation jobs, translating using translation memories and glossaries, submitting jobs and invoicing for work) is in a same centralized, cloud based location, which greatly streamlines the localization processes.

  ### 26. Effortless and individual way of working.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anna S. | Translator, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about Smartling?**

I like that I am free to accept jobs according to my available time. This enables an individual and independent way of working, without having to wait for jobs to come along.

**What do you dislike about Smartling?**

The many different work flows can be a bit confusing and sometimes I feel like different workflows aren't specified obviously enough.

**What problems is Smartling solving and how is that benefiting you?**

I don't use Smartling in order to solve any business problems.

  ### 27. Great localization platform for smooth and efficient workflows

**Rating:** 5.0/5.0 stars

**Reviewed by:** Philipp D. | Freelance Linguist, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2025

**What do you like best about Smartling?**

Smartling features a straight forward and easy to use user interface, which streamlines the entire localization process. It also reduces the back and forth with the provider and/or client, which frees up more time for providing quality localization work. Another plus is their responsive team, which is always there, should there be questions or issues. Overall, probably the best in the industry.

**What do you dislike about Smartling?**

Nothing to complain about and a definite recommendation

**What problems is Smartling solving and how is that benefiting you?**

Streamlining localization processes

  ### 28. Good GitHub integrations, but overall experience needs improvement

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** February 04, 2026

**What do you like best about Smartling?**

It has a good integrations with github and the smart-match feature, easy to implement and good documentation

**What do you dislike about Smartling?**

Interface isn't good also the lack of mobile SDKs.

**What problems is Smartling solving and how is that benefiting you?**

Translating english to all the languages needed within a short time.

  ### 29. Translation memory and matches by percentage: a great success

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about Smartling?**

The function of translation memory. And the matches with percentage

**What do you dislike about Smartling?**

There should be more filter options by translator name and bulk editing tools.

**What problems is Smartling solving and how is that benefiting you?**

Makes communication between teams much more efficient

  ### 30. So reactive and easy to work with

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christel M. | Traductrice, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2025

**What do you like best about Smartling?**

Smartling uses a flexible and highly visible platform that allows users to accept or decline jobs and see in advance which jobs will be displayed.

**What do you dislike about Smartling?**

On the comments section, it is difficult to understand who is answering (client or PM)

**What problems is Smartling solving and how is that benefiting you?**

The terminology database is very well made, we know when and by whom the translations were done, so it's easy to reuse the client's preferred terms.

  ### 31. Great Foundation with Opportunities to Improve

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2025

**What do you like best about Smartling?**

The UI is user-friendly, and having a dedicated “Context” tab with the source text in the editor is very convenient. I also really appreciate the “Issue” feature. It’s a great way to raise linguistic queries directly within the platform, without needing to reach out through external channels.

**What do you dislike about Smartling?**

When running the QA check, there's no option to "ignore all" false positives, which means I end up spending a lot of time dismissing them one by one. It would be a huge time-saver if the platform allowed us to bulk-ignore these.

Also, it would be really helpful if a PO could be issued for each project upfront, so we can confirm the payment amount in advance.

**What problems is Smartling solving and how is that benefiting you?**

It integrates pretty much everything that a translator needs to work on a project, but there are some gaps as well.

  ### 32. Excellent platform and company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Simone C. | English to Italian Translator and Post-Editor, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2025

**What do you like best about Smartling?**

I've been working with Smartling as a linguist for almost two years and I'm extremely satisfied with the collaboration. The platform works great and they pay in a timely manner. I would definitely recommend working with them to other colleagues.

**What do you dislike about Smartling?**

So far I don't have anything negative to say about Smartling.

**What problems is Smartling solving and how is that benefiting you?**

I work on several accounts on Smartling, and the work is very well organized thanks to TMs, glossaries and style guided available directly in-platform.

  ### 33. Smartling is a very friendly and high-quality CAT tool I highly recommend.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jalma H. | Traductora Legal, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 08, 2025

**What do you like best about Smartling?**

I have experience with various computer-aided translation (CAT) tools, and I consider Smartling to be among the best available. It allows you to easily see who translated each segment and whether a segment's translation has already been approved.

**What do you dislike about Smartling?**

Up to this point, I haven't come across anything that I dislike.

**What problems is Smartling solving and how is that benefiting you?**

Ease of finding previously translated and approved terms or phrases.

  ### 34. An easy to use CAT tool for linguists, with useful features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francisco A. | Translator, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2025

**What do you like best about Smartling?**

The UI is easy to use and understand. It has a clean look and the layout allows users to easily find what they need to complete their work.

**What do you dislike about Smartling?**

Sometimes, there will be lots of tags, some of them unneccesary, that slows down work.

**What problems is Smartling solving and how is that benefiting you?**

Making the translation cycle easier to manage and complete, which allows translators to be more productive and earn more.

  ### 35. I believe it's a very intuitive platform and it's a huge time-saver

**Rating:** 4.0/5.0 stars

**Reviewed by:** Camila P. | Localization intern, Enterprise (> 1000 emp.)

**Reviewed Date:** September 25, 2025

**What do you like best about Smartling?**

The automation and integrations offered by the platform make it easy to save time and reduce manual work.

**What do you dislike about Smartling?**

I believe that the reporting tools and analytics could offer more customization options to provide deeper insights.

**What problems is Smartling solving and how is that benefiting you?**

This tool addresses the challenges of managing the translation process by streamlining workflows, automating repetitive tasks, and saving valuable time, all while enhancing overall efficiency.

  ### 36. Easy to Use with Fast Outputs and Plenty of Features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2026

**What do you like best about Smartling?**

Easy to use, fast outputs, multiple features

**What do you dislike about Smartling?**

I do not have any negative thoughts or comments

**What problems is Smartling solving and how is that benefiting you?**

Website translations, multi regional campaign translations, helps us focus on other work

  ### 37. I really love working with Smartling

**Rating:** 5.0/5.0 stars

**Reviewed by:** Natasja E. | Journalist and translator, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 03, 2025

**What do you like best about Smartling?**

Smartling is a really intuitive CAT tool and very easy to work with. The company and its employees are extremely helpful and friendly.

**What do you dislike about Smartling?**

Sometimes, one can accidentally miss a segment, if you are unaware that the segments are joined and you approve. It can easily be fixed during review, though.

**What problems is Smartling solving and how is that benefiting you?**

It makes translation really easy and flawless as there are some exellent QA functions built in the system.

  ### 38. Friendly PM and Useful Automated Process

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2025

**What do you like best about Smartling?**

I enjoy working with the friendly and professional project managers. The automated process allows me to focus on linguistic tasks, rather than on time consuming email correspondence. The wide range of opportunities is also appealing.

**What do you dislike about Smartling?**

I would appreciate having more flexibility regarding the amount of work I can take on. Sometimes, a large job with a tight deadline is assigned and I have to decline the entire job. It would be great if I could accept a portion of the job through the platform.

**What problems is Smartling solving and how is that benefiting you?**

The automated process of job assignments greatly reduces preliminary and peripheral tasks, such as answering emails or suggesting delivery times.

  ### 39. A user-friendly platform with nice people behind it

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marie-Hélène P. | Translator, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about Smartling?**

The ease of use, the intuitive interface, the interactivity with clients for clarifications, IA (helpful for faster job deliveries), and the support responsiveness

**What do you dislike about Smartling?**

IA help (also a downside when it is a brake on creativity), the system tends to be slower with large volume jobs

**What problems is Smartling solving and how is that benefiting you?**

I can't see any particular problem

  ### 40. Very easy to use, user-freindly interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zohar C. | Translator, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2025

**What do you like best about Smartling?**

It's logical & clear view helps working fast and accurately

**What do you dislike about Smartling?**

It would be beneficial to have a quicker way to look at other languages translations in case of doubt. It's possible, but long

**What problems is Smartling solving and how is that benefiting you?**

It offers daily projects. Everything is working smoothly but whenever there's a problem, the team is very reactive

  ### 41. Huge company, great rates, great team work, all handled professionally!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ahnan A. | Professional Translator, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2025

**What do you like best about Smartling?**

The workflow and the payment system. Linguist can fully focus on the quality, without worrying about other things such as payment issues, invoice making, and so forth.

**What do you dislike about Smartling?**

This has no offline version platform, just in case that the internet connection is unstable. Some areas may have this kind of issue, sometimes.

**What problems is Smartling solving and how is that benefiting you?**

It solves the translation management needs, from translation workflow to the payment issuance.

  ### 42. Useful for my role

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2026

**What do you like best about Smartling?**

translation memory, strings, automation,

**What do you dislike about Smartling?**

sometimes hard to find certain/specific strings, locked strings

**What problems is Smartling solving and how is that benefiting you?**

It helps with text integrations and automation, and it’s quick to use.

  ### 43. Nice people and good platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2025

**What do you like best about Smartling?**

The Smartling team are very nice and helpful. Rates are fine. There's plenty of work, I'm logged in every day, usually twice. Many jobs are assigned directly, so no need to be the first to claim jobs. The CAT tool itself is easy to learn.

**What do you dislike about Smartling?**

The CAT tool can be a bit tricky and confusing when working with longer, unsegmented strings. 100% matches only seem to auto save if you change something in the string.

**What problems is Smartling solving and how is that benefiting you?**

It gives an easy overview of changes in partial matches from TM. It's easy to search the TM.

  ### 44. Pinterest Review (Oscar Martinez Ruiz user)

**Rating:** 4.5/5.0 stars

**Reviewed by:** Oscar M. | Localization Project Manager (Marketing), Enterprise (> 1000 emp.)

**Reviewed Date:** August 13, 2025

**What do you like best about Smartling?**

I like it's easy to use navigation and help center documentation.

**What do you dislike about Smartling?**

Maybe the constant login sessions, but it usually happens once a day. Would love to expand this to maybe once a week or so for people that use the tool on a daily basis.

**What problems is Smartling solving and how is that benefiting you?**

Working in collaboration with LSPs, maintaining Linguistic tools and assets and TMs
Also I like the MT self-service that allows me to generate translations very quickly

  ### 45. Efficient translation platform for all kinds of content

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Smartling?**

The overview page with all jobs provides a direct overview of the status of all open translations and you can quickly find your way around. In combination with the option of setting up glossaries, deadlines and automated workflows, Smartling offers a good way of translating marketing content or documents quickly and efficiently.

We use the workflow with Smartling AI Human Powered Translations and an internal review and the quality of the translations has a good quality. I also like the context view, as you can not only work in individual strings, but also see the text in its entire context, which is also useful for checking the flow of the text.

**What do you dislike about Smartling?**

As a new user, you first have to find your way around Smartling, also to find certain functions, some menus are nested and it takes time to find certain actions (for example, the possibility of downloading the current translation only via the Files tab and not directly in the Language tab/overview).

There can be a flood of notifications; I would like to see even better, individual control of the notifications here.

**What problems is Smartling solving and how is that benefiting you?**

Smartling helps us in marketing to make the entire translation process more efficient, consistent and scalable. We had various challenges, such as the manual effort involved in the translations (external process with a translation agency that was not as efficient and fast) and also the scalability of costs (direct view) is better now with Smartling.

  ### 46. An intuitive and comprehensive solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melody B. | English, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2025

**What do you like best about Smartling?**

Smartling is a powerful and efficient tool for daily translation. Its intuitive platform, along with features like grammar and spell checking, allows linguists to focus on content quality, as well as the correct application of specific terminology and glossaries.
The platform offers a professional and reliable environment with an easy-to-use interface. The "Open issue" feature streamlines communication, allowing linguists to get direct answers and save time. Also, the automatic invoicing system is highly appreciated, eliminating the administrative burden of manual invoicing.
For website translations, Smartling's ability to display content in context is a standout feature. This visual feedback allows translators to make informed decisions regarding syntax and punctuation, ensuring the translated content integrates seamlessly with the website's layout.

**What do you dislike about Smartling?**

Issues with tag placement, though manageable, can disrupt workflow. 
Also, a comprehensive task summary, displaying word counts and deadlines without requiring scrolling or window switching, would also enhance efficiency.

**What problems is Smartling solving and how is that benefiting you?**

Email notifications often lag behind the availability of jobs on the platform, resulting in missed opportunities. This delay can be frustrating for linguists seeking to secure available projects. Despite this issue, Smartling provides a consistent stream of work opportunities across diverse and engaging fields, making it a valuable platform for freelance translators.

  ### 47. Pros and Cons of Smartling

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Smartling?**

What I appreciate most about Smartling is the variety of projects I have the opportunity to work on and the project managers' availability. I also appreciate the fact that feedback from end clients is often shared, which helps in the process of professional growth and improvement.

**What do you dislike about Smartling?**

I dislike the fact that I often can't accept some projects because, by the time I receive the email that a project is available, it has already been assigned to another resource. At this point, it would probably be more effective to assign a project to a particular resource by default, and in the event of its unavailability, reassign it by waiving the first claimed policy.

**What problems is Smartling solving and how is that benefiting you?**

It streamlines translation and revision work

  ### 48. Great user experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Juliana D. | Freelance linguist, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2025

**What do you like best about Smartling?**

Fast and easy workflows, intuitive tool, great assignment process. They're always adding new features to enhance productivity.

**What do you dislike about Smartling?**

There's a slight delay in email notifications, since jobs fist become available in the tool and the email notifications are received a few minutes later.

**What problems is Smartling solving and how is that benefiting you?**

Faster email notification delivery

  ### 49. The best translation company I've worked with

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elias A. | Translator, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about Smartling?**

I've used Smartling for many years, even before starting to work with them.
I first knew them from using their CAT tool. I think it was the most userfriendly tool compared to others in the market, like Phrase or XTM.
The issue reporting system is quite useful, as it allows linguists to receive responses directly from the client.
Another aspect I like is the PM team. They are a delight to work with.
The payment schedule is another strong point. Payment is made on the first business day of each month, with no delays.

**What do you dislike about Smartling?**

Sometimes, there are so many linguists assigned as resources to an account and the job assignment system is set to first claim first served, that it makes it very difficult to claim jobs. Particularly due to timezone differences, some linguists may get ahead and others remain without jobs.
Also, it does not always occur, but sometimes, PMs are unresponsive.

**What problems is Smartling solving and how is that benefiting you?**

I do not own a business. I'm a linguist. They are always improving the tool and the workflow.

  ### 50. Convinient and compatible for most devices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wordsworth W. | Freelance Translator, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2025

**What do you like best about Smartling?**

I can work with several devices such as PC, laptop, table...

**What do you dislike about Smartling?**

1. Cannot adjust the layout freely
2. Cannot view two accounts through the same browser at the same time

**What problems is Smartling solving and how is that benefiting you?**

I can work everywhere with my devices and Internet. I don't need to download and install any tool and transfer licenses as changing devices.


## Smartling Discussions
  - [Can the software/service be validated?](https://www.g2.com/discussions/24358-can-the-software-service-be-validated) - 1 comment, 1 upvote
  - [Who are your translators?](https://www.g2.com/discussions/language-services-faq-bf8ca85a-c073-4601-b7a5-098db525996d) - 1 comment, 1 upvote
  - [What languages do you translate into?](https://www.g2.com/discussions/language-services-faq-b3a4fb2c-04f2-4f58-9a3b-0139d5002dec) - 1 comment, 1 upvote
  - [Do you offer any service level guarantees?](https://www.g2.com/discussions/language-services-faq-a3853011-6306-4e47-b27d-78991370fa18) - 1 comment, 1 upvote
  - [What is the difference between you and an LSP?](https://www.g2.com/discussions/language-services-faq-9eb4fdbb-d3c0-461d-bdb3-5a1c044a720a) - 1 comment, 1 upvote

- [View Smartling pricing details and edition comparison](https://www.g2.com/products/smartling/reviews?page=4&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-08+05%3A23%3A48+-0500&secure%5Bsession_id%5D=45473459-63ac-4a62-ae61-631ac09a2bea&secure%5Btoken%5D=c8307c7bdda89e88fc0b945a7d577ce55fc69f0726e0d7e6950a76e38b6ad0f8&format=llm_user)
## Smartling Integrations
  - [Acquia Customer Data Platform](https://www.g2.com/products/acquia-customer-data-platform/reviews)
  - [Adobe Creative Cloud](https://www.g2.com/products/adobe-creative-cloud/reviews)
  - [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews)
  - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews)
  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [Akeneo PIM](https://www.g2.com/products/akeneo-pim/reviews)
  - [Bitbucket](https://www.g2.com/products/bitbucket/reviews)
  - [Braze](https://www.g2.com/products/braze/reviews)
  - [Builder.io](https://www.g2.com/products/builder-io/reviews)
  - [Canva](https://www.g2.com/products/canva/reviews)
  - [Contentful](https://www.g2.com/products/contentful/reviews)
  - [Contentstack](https://www.g2.com/products/contentstack/reviews)
  - [Drupal](https://www.g2.com/products/drupal/reviews)
  - [Dyspatch](https://www.g2.com/products/techdrop-labs-inc-dyspatch/reviews)
  - [Figma](https://www.g2.com/products/figma/reviews)
  - [Git](https://www.g2.com/products/git/reviews)
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [GitLab](https://www.g2.com/products/gitlab/reviews)
  - [HubSpot Content Hub](https://www.g2.com/products/hubspot-content-hub/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Hygraph](https://www.g2.com/products/hygraph/reviews)
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  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Knak](https://www.g2.com/products/knak/reviews)
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  - [Optimizely Content Management System](https://www.g2.com/products/optimizely-content-management-system/reviews)
  - [Oracle Eloqua](https://www.g2.com/products/oracle-eloqua/reviews)
  - [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews)
  - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews)
  - [Salesforce Marketing Cloud Suite](https://www.g2.com/products/salesforce-marketing-cloud-suite/reviews)
  - [Sanity](https://www.g2.com/products/sanity/reviews)
  - [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews)
  - [ServiceNow Customer Service Management](https://www.g2.com/products/servicenow-customer-service-management/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Sitecore Content Hub](https://www.g2.com/products/sitecore-content-hub/reviews)
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  - [Sketch](https://www.g2.com/products/sketch/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Squarespace](https://www.g2.com/products/squarespace/reviews)
  - [Storyblok](https://www.g2.com/products/storyblok/reviews)
  - [Strapi](https://www.g2.com/products/strapi/reviews)
  - [Temporal Cloud](https://www.g2.com/products/temporal-cloud/reviews)
  - [Uniform](https://www.g2.com/products/uniform/reviews)
  - [Webflow](https://www.g2.com/products/webflow/reviews)
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews)
  - [WordPress Managed Hosting](https://www.g2.com/products/wordpress-managed-hosting/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)
  - [WPML](https://www.g2.com/products/wpml/reviews)
  - [Yext](https://www.g2.com/products/yext/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)

## Smartling Features
**Additional Functionality**
- Task Management
- Automated Text Generation
- Style Check
- Alerts/Notifications
- Tagging
- Revision History
- Translation Analytics
- Text Review
- Data Security
- App Store Localization
- Progress Tracking
- Customizable User Interface
- Document Management
- Feedback Management
- Annotations
- Content Management
- API
- AI Copilot
- Translator Database
- Translation Management
- For No-Code Development
- Multiple Programming Languages Supported
- Rich Text Editor
- Terminology Management
- Online Payments
- Quality Assurance
- Prompt Engineering
- Third-Party Integrations
- Localization Automation
- Customization
- AI/Machine Learning
- Workflow Management
- Translation Memory
- Price and Cost Calculations
- Content Delivery
- Preview Functionality
- Full Text Search
- Phrase Analytics
- Collaboration Tools
- Change Management
- User Management
- Reporting/Analytics
- String Translation Management

**Translation Support**
- Automated Translation
- Workflows
- Glossary
- Image Translation
- Traffic Analysis
- Machine Translation

**Client Tools**
- Billing and Invoicing
- Client Portal
- Client Management
- Resource Management
- Terminology Management
- Document Management
- Deadline Management
- Workflow Management
- File Management
- Communication Management
- Assignment Management
- Content Management
- Invoice Management
- User Management
- Memory Management
- Project Management
- Order Management

**Visitor Customization **
- Widgets
- Language-Based Domains
- Preferred Language Detection
- Personalized Content
- Multi-Language

**Translation Tools**
- Computer-Assisted Translation
- Glossary
- Access Controls/Permissions
- Task Delegation
- Comments and/or Mentions
- Quality Assurance

**Generative AI**
- AI Text Generation
- Generative AI
- Text Editing

**Generative AI**
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Agentic AI - Translation Management**
- Multi-step Planning
- Decision Making

**Additional Functionality**
- Activity Tracking
- AI Copilot
- Spell Check
- For Websites
- Translator Database
- Commenting/Notes
- Project Tracking
- Website Integration
- Quotes/Estimates
- Third-Party Integrations
- For Software
- Projections
- Search/Filter
- Quality Control
- Tagging
- Collaboration Tools
- Project Workflow
- Built-In Database
- Multi-Language
- Reporting & Statistics
- Localization Automation
- Customizable Branding
- Language Detection
- Historical Reporting
- Translation Analytics
- Status Tracking
- Version Control
- Reporting/Analytics
- Activity Dashboard
- API

## Top Smartling Alternatives
  - [Phrase](https://www.g2.com/products/phrase-phrase/reviews) - 4.5/5.0 (1,292 reviews)
  - [Lokalise](https://www.g2.com/products/lokalise/reviews) - 4.7/5.0 (756 reviews)
  - [Transifex](https://www.g2.com/products/transifex/reviews) - 4.2/5.0 (720 reviews)

