SmartIQ Reviews & Product Details

Smart Communications is the only provider of an end-to-end customer conversations management platform. Built from the cloud up, we help enterprises deliver SMARTER conversations across the entire customer lifecycle – and at scale – and empower them to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently. Smart Communications has three main product offerings: SmartCOMM™, SmartIQ™, and SmartDX™. SmartCOMM is the traditional CCM platform, which uses modern templates to facilitate customer communications via multiple channels. SmartIQ is a low-code forms automation solution that transforms manual, back-office processes into fully digital, automated experiences. SmartIQ can be quickly and easily implemented to collect the information you need digitally—along with any required documentation such as live photos, statements, etc. Information can then be routed for approvals or additional handling and output in the format you need—from simply transferring data to your core systems or generating a quote to creating an envelope for eSignature.