Smarter Contact

By Smarter Contact

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Smarter Contact Reviews & Product Details

Pricing

Pricing provided by Smarter Contact.

Starter

$199.00
Per Month

Smarter Contact Integrations

(5)
Verified by Smarter Contact

Smarter Contact Media

Smarter Contact Demo - Smarter Contact drip campaigns
Drip campaigns are automated, multi-step messaging sequences designed to engage contacts via SMS and voicemail drops. Unlike standard blast messages, these campaigns "drip" information over time, allowing businesses to scale their outreach without a corresponding increase in manual labor.
Smarter Contact Demo - Smarter Contact messenger
Messenger is the centralized communication hub within the Text and Voice Communications platform. It acts as an omnichannel inbox where users can manage both two-way SMS and voice interactions in real-time, all in one place
Smarter Contact Demo - Smarter Contact workflows
Workflows are designed for personal, one-on-one follow-up. Since you trigger them manually for specific contacts, you can be sure that your high-value leads never fall through the cracks. Instead of manually tracking a lead, you just trigger a Workflow with one click and let the system handle ...
Smarter Contact Demo - Smarter Contact 2-way calling
Both the web and mobile apps enable phone calls to your prospects using the same numbers as texts. 2-way calling enables easy tracking of all your outbound, inbound, and missed calls all in one place. Personalize voicemail messages to incoming callers and the ability to easily follow up on all ...
Smarter Contact Demo - Smarter Contact follow up campaigns
Follow up campaigns allow you to do things like follow up on unresponsive contacts.
Smarter Contact Demo - Smarter Contact reporting
Get a clear picture of how each campaign and template is performing across primary and sub-accounts. Utilize reporting insights to plan future campaigns. See precisely how each sub-account is performing.
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Smarter Contact Reviews (84)

Reviews

Smarter Contact Reviews (84)

4.9
84 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive customer support of Smarter Contact, highlighting how the platform simplifies SMS marketing and lead management. Many appreciate its intuitive interface, which allows for quick campaign setup and effective outreach, resulting in improved response rates. However, some users note that the system can occasionally feel clunky or slow during high-volume tasks.

Pros & Cons

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Verified User in Real Estate
AR
Small-Business (50 or fewer emp.)
"Time saving SMS marketing with great verification and filtering"
What do you like best about Smarter Contact?

Smarter Contact saves me a ton of time when sending bulk SMS. The platform is simple to use, sends messages reliably, and the mobile number verification plus litigator filtering keeps our lists clean so we don’t waste resources or risk issues. Overall it’s fast, dependable, and makes SMS campaigns way easier to manage. Review collected by and hosted on G2.com.

What do you dislike about Smarter Contact?

So far it’s been great - my only small request would be more advanced reporting options (like deeper engagement breakdowns and A/B testing metrics) to better measure campaign performance. Review collected by and hosted on G2.com.

Edward V.
EV
Administrator
Small-Business (50 or fewer emp.)
"Always-On, On-Point Customer Service"
What do you like best about Smarter Contact?

I like how the customer service is always on point. They always have an agent to make sure every issue is fixed. They always got to me in less than a minute. Review collected by and hosted on G2.com.

What do you dislike about Smarter Contact?

Nothing to not like. They can only improve upon. Review collected by and hosted on G2.com.

AV
I'm the owner
Small-Business (50 or fewer emp.)
"Intuitive SMS Platform That Simplifies Campaign Management"
What do you like best about Smarter Contact?

Smarter Contact stands out as one of the top SMS platforms available, thanks to its intuitive, user-friendly interface. It streamlines communication and makes managing messaging campaigns easier for anyone, regardless of experience level.

Additionally, the customer support team is approachable and effective at resolving any issues that may arise. Review collected by and hosted on G2.com.

What do you dislike about Smarter Contact?

There’s nothing needed at this time. Thank you! Review collected by and hosted on G2.com.

Juan P.
JP
Owner
Small-Business (50 or fewer emp.)
"Tool for Land Investors"
What do you like best about Smarter Contact?

We started using Smarter Contact because we wanted more flexibility in how we can text our leads. So far, we really like the platform and how the texting and phone feature are all in one place. Makes it a more streamlined approach to responding to leads. Like the notes section and the ability to create custom labels. This becomes helpful when looking at reports and tracking metrics to see what is working and what needs improvement.

Creating templates for the campaigns has also been pretty easy with the AI template builder. This has saved so much time by not having to come up with different spinners for each message and avoiding a long list of words. Look forward to learning more about how to use Smarter Contact and all the features it offers. Review collected by and hosted on G2.com.

What do you dislike about Smarter Contact?

Customer service response time could be improved. Review collected by and hosted on G2.com.

Silvina C.
SC
Real Estate Agent
Small-Business (50 or fewer emp.)
"“Simple, Effective, and Reliable Platform”"
What do you like best about Smarter Contact?

What I like best about Smarter Contact is how simple and effective it makes connecting with leads. The platform is extremely user-friendly, campaigns are easy to set up, and the delivery/response rates are excellent. I especially appreciate the automation and follow-up features, which save me hours of manual work and help me stay consistent with outreach. It feels like I’m working smarter, not harder. Review collected by and hosted on G2.com.

What do you dislike about Smarter Contact?

Honestly, there isn’t much to dislike. Every platform has a learning curve at the start, but once you get familiar with it, Smarter Contact runs smoothly and delivers great results. Review collected by and hosted on G2.com.

Maria U.
MU
Executive Career Strategist & Program Manager
Small-Business (50 or fewer emp.)
"Wizard-Level Support That Perfected Our Zapier Integration"
What do you like best about Smarter Contact?

Their support team. I love how our account manager checks up on us and their IT support team is incredible! Review collected by and hosted on G2.com.

What do you dislike about Smarter Contact?

Hope SC can make their integrations more user friendly Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business (50 or fewer emp.)
"Fast, Smooth Brand Approval Process"
What do you like best about Smarter Contact?

I like the Brand approval process and the turnaround time. I also like that we can check all messages in one place at once, which helps us avoid missing any responses. Review collected by and hosted on G2.com.

What do you dislike about Smarter Contact?

I can’t say much yet, since I’m new to Smarter Contact. I’ve been facing issues in terms of delivery rates. But then throughput should not be restricted to 6. Review collected by and hosted on G2.com.

Ryan L.
RL
CEO
Small-Business (50 or fewer emp.)
"Easy to Use Texting Platform with Great ROI"
What do you like best about Smarter Contact?

What I like best about SmarterContact is how easy it is to text people at scale. The interface makes it simple to import lists, launch campaigns, and manage replies. It’s very intuitive and doesn’t take long to learn. For marketing, the return on ad spend has been very good — I’ve closed deals that easily paid for the subscription many times over. It’s a cost-effective way to reach prospects, especially compared to cold calling or direct mail. Review collected by and hosted on G2.com.

What do you dislike about Smarter Contact?

There are some occasional bugs and glitches in the app that still need to be sorted out. They’re not deal-breakers, but it would be nice to see them smoothed over for an even better user experience. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business (50 or fewer emp.)
"Professional Support Team Makes Smarter Contact a Breeze"
What do you like best about Smarter Contact?

The professionalism of the support team makes using this platform a breeze. Review collected by and hosted on G2.com.

What do you dislike about Smarter Contact?

The only drawback for Smarter Contact I can say is the price tag on some of their lower plans needing to be paid quarterly versus monthly. Review collected by and hosted on G2.com.

Michael Z.
MZ
President
Small-Business (50 or fewer emp.)
"Smarter Contact has been a game changer for our business!"
What do you like best about Smarter Contact?

We’ve been using Smarter Contact as our go-to text marketing platform, and it’s been fantastic so far. The interface is easy to use, and it has helped us generate more conversations and deals, which have directly contributed to the growth of our real estate business.

A huge shoutout to our customer success rep, Ariane—she’s been amazing to work with. She listens to our feedback and sends it to their product team, who takes action on it. We’ve seen some of our suggestions implemented, which has made our workflow even more efficient. That level of support and responsiveness is hard to find.

The support team overall is also quick to respond and very helpful whenever we need assistance.

Overall, we’re very happy with Smarter Contact and excited to keep using it as we continue to grow our business! Review collected by and hosted on G2.com.

What do you dislike about Smarter Contact?

There can be more automations built into Smarter Contact; however, they are aware of this and are building out automations like the follow-up automations. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Smarter Contact.

Starter

$199.00
Per Month

Pro

$399.00
Per Month

Elite

$499.00
Per Month
Smarter Contact Features
Bulk SMS
Two-Way Text Messaging
Text Scheduler
Reporting
Automation
Autonomous Task Execution
Multi-step Planning
Cross-system Integration
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Smarter Contact