Smartcat Pros and Cons

Smartcat is a complete platform, it has basically everything that a language professional may need: an integrated CAT Tool, a marketplace, productivity resources, and it's also a way to receive payments from external clients. The CAT Tool may not seem as fancy and detailed as other standalone tools, but still it's great to use. I also love the productivity resources. Smartcat's paid OCR feature sometimes is way better than Trados', for example. The customer support also never let me down (just once and as soon as I pointed out, they made it better). Review collected by and hosted on G2.com.

The payment system. A possible payment date is set after the project is deemed completed and accepted by the client, but the payment date itself means nothing. The clients pay when they want to pay, that's the real thing. I had clients that paid me way before the "due date", and others that I'm still waiting for the payment (after almost six months, because the client took too long to accept the project). Also, I think it should be possible for language professionals to evaluate the clients the same way they can evaluate us. Smartcat has plenty of nice clients, who are responsive and pay you on time, but there also cheap, unhelpful and not-so-willing-to-pay clients, and other professionals should have the right to know that before deciding to work with them. Review collected by and hosted on G2.com.

It is very easy to use. The customer support is great. I finish my projects way faster than before. I use it at least once a week. Review collected by and hosted on G2.com.

Nothing to dislike. It is a great platform. Review collected by and hosted on G2.com.

There is no unresolved problem with Smartcat. Everything has an answer. As long as you keep on the right track Smartcat 10000% will help you to sort out any kind of problems. Any kind of problems will be solved in Smartcat. Bravo Smartcat. Review collected by and hosted on G2.com.

So far is nothing is to be the downside. Review collected by and hosted on G2.com.

The platform's main upside is the ease of use. Any freelancer, even a newbie, can handle it. Review collected by and hosted on G2.com.

I haven't noticed any flaws yet. I'm serious. Review collected by and hosted on G2.com.

Very good and efficient software for use by everybody. Review collected by and hosted on G2.com.

Nothing in particular is bad about Smartcat. I only warn your staff to take better care about potential scammers. Review collected by and hosted on G2.com.

Provide better and correct tools for translation. Review collected by and hosted on G2.com.

It is a best translation tools, and I found nothing bad till now. Review collected by and hosted on G2.com.

The billing process is a breeze - I mean I did not have to do anything - no invoice to send, it's all automated! No worries for receiving payment for the hard work I did, and no "service fee" deducted from the payment!! Just work hard, get it done on time, and Smartcar will do the rest without subtracting anything from the fee I earned! Customer support was also excellent - I got the answer right away, it was succinct and friendly! Review collected by and hosted on G2.com.

I don't really have anything I "dislike" - it seems to be using technology to the best of all parties concerned. Review collected by and hosted on G2.com.

Speed, simplicity, and customer support- all for free! Review collected by and hosted on G2.com.

Slow in payment lately. However, things are done professionally. Review collected by and hosted on G2.com.

Eversmart is smart and free for freelancers. Powerful CAT for translators. Invoices are automated. Support is very prompt. I also like its simple interface and stable operation. Review collected by and hosted on G2.com.

I wish its three servers could be combined. Login timeouts are frequent on mobile devices. Review collected by and hosted on G2.com.

1. This CAT tool is very easy to use and it ensures a good quality of translations.

2. It has a great built-in tool for communication with clients, submitting queries, and providing additional information to linguists.

3. This CAT tool is reliable. I've been using it for over 6 or 7 years without any issues.

4. Smartcat has a good support service, which provided me with all the necessary assistance with speed of light. Review collected by and hosted on G2.com.

1. It has very limited abilities for quality checks and work with tags and code, compared to advanced (and expensive) tools like MemoQ. Review collected by and hosted on G2.com.