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Smartcat Reviews & Product Details

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Pricing

Pricing provided by Smartcat.

Basic

Starting at $1,200.00
Per Year

Enterprise

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Per Year

Smartcat Media

Smartcat Demo - AI Agent Homepage
User interface view where you select your agent to start creating and translating your global content.
Smartcat Demo - SCORM Translation
Translate all elements of SCORM packages for multilingual learning and development content.
Smartcat Demo - Subtitle Editor
Translate video content with subtitles you can adjust as you go.
Smartcat Demo - Unlimited Users
Collaborate with team members on any translation project all in one platform.
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Smartcat Reviews (131)

Reviews

Smartcat Reviews (131)

4.6
131 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Smartcat, which allows translators to manage projects efficiently and collaborate seamlessly. The platform's responsive customer support further enhances the user experience, making it a reliable choice for freelancers. However, some users note occasional issues with payment processing and limited features in the free version.

Pros & Cons

Generated from real user reviews
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Verified User in Translation and Localization
UT
Small-Business (50 or fewer emp.)
"Top MMO Platform"
What do you like best about Smartcat?

Eversmart is smart and free for freelancers. Powerful CAT for translators. Invoices are automated. Support is very prompt. I also like its simple interface and stable operation. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

I wish its three servers could be combined. Login timeouts are frequent on mobile devices. Review collected by and hosted on G2.com.

Sergiy B.
SB
Translator, Editor, Tester
Small-Business (50 or fewer emp.)
"Easy-to-use and reliable CAT tool, plus мery fast and proactive support"
What do you like best about Smartcat?

1. This CAT tool is very easy to use and it ensures a good quality of translations.

2. It has a great built-in tool for communication with clients, submitting queries, and providing additional information to linguists.

3. This CAT tool is reliable. I've been using it for over 6 or 7 years without any issues.

4. Smartcat has a good support service, which provided me with all the necessary assistance with speed of light. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

1. It has very limited abilities for quality checks and work with tags and code, compared to advanced (and expensive) tools like MemoQ. Review collected by and hosted on G2.com.

Wendy Y.
WY
Divine Feminine Holistic Wellness Coach
Small-Business (50 or fewer emp.)
"Smartcat is a user-friendly and easy to use platform. Got translation jobs right away :)"
What do you like best about Smartcat?

I love that I started working right away as soon as I registered and the customer support is quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

So far, my experience has been excellent Review collected by and hosted on G2.com.

Bécaye G.
BG
Fondateur
Small-Business (50 or fewer emp.)
"Using Smartcat"
What do you like best about Smartcat?

I use Smartcat to receive translation projects, I work on the same platform, with dedicated tools, and deliver them without problem. I also receive payments, easily on Smartcat. I recommand it; strongly. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

Nothing, everything is simple there.

Thank you. Review collected by and hosted on G2.com.

Haris K.
HK
Freelance translator
Small-Business (50 or fewer emp.)
"Very positive experience with doing business with Smartcat."
What do you like best about Smartcat?

The Smartcat is very simple and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

There are no things that I would dislike about Smartcat. Review collected by and hosted on G2.com.

Ricardo S.
RS
Traductor independiente
Small-Business (50 or fewer emp.)
"Best Online free CAT tool"
What do you like best about Smartcat?

Many features: 1. Is free. 2. Very user friendly 3. Very fast and accurate. 4. No need of extra TM. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

Very hard to say. I could not find downsides at all yet. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Mid-Market (51-1000 emp.)
"Not a transparent platform"
What do you like best about Smartcat?

Quick to get started but again that might be a bane than a boon Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

The console is not user friendly and the platform is very non transparent. The smartword usage is not clear with 5 different numbers showing in different parts of console with no clear definition. You can definitely expect to run into billing issues if you are working within a tight budget.

Not clear and transparent with how and where your smartwords got consumed and therefore you would quickly exhaust smartwords and need to upgrade or are forced to live with broken customer experience for your product.

Support would not give you a timely response but sales would simply ask you to upgrade.

You need to make code level changes to accomplish not translating certain phrases and also the formatting gets quite broken for certain translations.

The plans look more affordable than competitors but the catch is smartwords are not really smart. The same phrase gets counted repeatedly across multiple pages and they do not mention this clearly anywhere.

Stay away. There are better solutions. Review collected by and hosted on G2.com.

Alexis K.
AK
Co-Founder
Small-Business (50 or fewer emp.)
"One of the best automatic translation tools for documents I have used"
What do you like best about Smartcat?

1. Quality: 99% of phrases correctly translated. Minimum post-processing needed.

2. Free model for low-volume requests. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

Nothing. The quality of the service is excellent. Review collected by and hosted on G2.com.

Alina C.
AC
Language Lead
Small-Business (50 or fewer emp.)
"A great tool"
What do you like best about Smartcat?

It's perfect for my needs and the volume of translations I do. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

Management changed the focus of this software to be for businesses, not for translation companies. Review collected by and hosted on G2.com.

Alexander M.
AM
Small-Business (50 or fewer emp.)
"Best Translation Management Platform Hands Down!"
What do you like best about Smartcat?

Intuitive UI/UX design. Amazing customer support. Limitless useful features. Miles ahead of their competitors in every aspect. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

The price could be a bit steep for startups. Review collected by and hosted on G2.com.

Questions about Smartcat? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

How has Smartcat improved your translation management workflow, and what do you recommend for new users?

Aleksandr B.
AB
Aleksandr Bakshtanovsky
Last activity almost 6 years ago

What is the best way to improve the search ranking of my personal account?

Pricing Options

Pricing provided by Smartcat.

Basic

Starting at $1,200.00
Per Year

Enterprise

Contact Us
Per Year
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Smartcat Features
Billing and Invoicing
Client Portal
Client Management
Computer-Assisted Translation
Glossary
User Permissions
Custom Translation Memory
Neural Machine Translation
Statistical Machine Translation
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Smartcat