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130 Smartcat Reviews
Overall Review Sentiment for Smartcat
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I love that I started working right away as soon as I registered and the customer support is quick to respond. Review collected by and hosted on G2.com.
So far, my experience has been excellent Review collected by and hosted on G2.com.
I use Smartcat to receive translation projects, I work on the same platform, with dedicated tools, and deliver them without problem. I also receive payments, easily on Smartcat. I recommand it; strongly. Review collected by and hosted on G2.com.
Nothing, everything is simple there.
Thank you. Review collected by and hosted on G2.com.
Many features: 1. Is free. 2. Very user friendly 3. Very fast and accurate. 4. No need of extra TM. Review collected by and hosted on G2.com.
Very hard to say. I could not find downsides at all yet. Review collected by and hosted on G2.com.
Quick to get started but again that might be a bane than a boon Review collected by and hosted on G2.com.
The console is not user friendly and the platform is very non transparent. The smartword usage is not clear with 5 different numbers showing in different parts of console with no clear definition. You can definitely expect to run into billing issues if you are working within a tight budget.
Not clear and transparent with how and where your smartwords got consumed and therefore you would quickly exhaust smartwords and need to upgrade or are forced to live with broken customer experience for your product.
Support would not give you a timely response but sales would simply ask you to upgrade.
You need to make code level changes to accomplish not translating certain phrases and also the formatting gets quite broken for certain translations.
The plans look more affordable than competitors but the catch is smartwords are not really smart. The same phrase gets counted repeatedly across multiple pages and they do not mention this clearly anywhere.
Stay away. There are better solutions. Review collected by and hosted on G2.com.
1. Quality: 99% of phrases correctly translated. Minimum post-processing needed.
2. Free model for low-volume requests. Review collected by and hosted on G2.com.
Nothing. The quality of the service is excellent. Review collected by and hosted on G2.com.
It's perfect for my needs and the volume of translations I do. Review collected by and hosted on G2.com.
Management changed the focus of this software to be for businesses, not for translation companies. Review collected by and hosted on G2.com.
Splitting documents into segments makes it easy to deal with the projects. Responsible Customer Support. Once the buyer makes payment I get paid to my wallet within one or two days. No, need to follow up with customer about payment, they do it all on my behalf, I just accept projects, complete projects and wait for the rest from Smartcat. Review collected by and hosted on G2.com.
If there is little change you have to go through out the segments. I suggest that they can add a "Replace" function like in microsoft word so that when I want to replace a certain words in the document I can just go to Replace and it changes the word throughout. Review collected by and hosted on G2.com.
Intuitive UI/UX design. Amazing customer support. Limitless useful features. Miles ahead of their competitors in every aspect. Review collected by and hosted on G2.com.
The price could be a bit steep for startups. Review collected by and hosted on G2.com.
Honestly, it was and still is a tool that streamlines the translation processes we request in the company. The translations are fast and 99% accurate because the remaining 1% is a literal translation that can be fixed in the same Software, which the AI will remember and use in future translations. Review collected by and hosted on G2.com.
Sometimes, the Software indicates that its engines are overloaded after starting translations. I want to think that many people are using the software, and of course, it's not bad. However, they make translations take longer than an hour to work. Review collected by and hosted on G2.com.
