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30 Sleekplan Reviews
Overall Review Sentiment for Sleekplan
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Helps us solve for a collaborative community around features and ideas for our product's roadmap. It's easy to manage our roadmap and changelog as well as deliver NPS & CSAT surveys without much training. Review collected by and hosted on G2.com.
The main challenge is support. It takes days, if not weeks to get ahold of someone for help. They rely too much on AI chatbot, which doesn't always have the answer.
They also don't update their product often, their own changelog shows no updates in almost 4 months (as of the date I'm writing this) Review collected by and hosted on G2.com.
Sleekplan is a powerful tool that helps you manage your feedbacks, changelogs, and roadmaps. The tool is easy to use and its interface is clean and user-friendly. It helps you build a roadmap, create feedback boards, and even manage customer satisfaction surveys. I highly recommend this tool to digital marketers and business owners. Review collected by and hosted on G2.com.
Though it may take some time to set everything up at first, since there are a lot of options to choose from. Once you have everything up and running it's a great tool that you'll be glad to have. Review collected by and hosted on G2.com.
The UI-UX is really great for the end users to use the system. The Widget feature is really useful and easy to embed anywhere. Review collected by and hosted on G2.com.
The Admin panel section still needs to improve as it's lacking some basic features in the table and lazy loading. Review collected by and hosted on G2.com.
I really like how it can be embedded within your app or website. We have one workspace embedded on our client website for one of our products and another workspace embedded within one of our other products which is an online app. I also like how the app not only collects product feedback, such as feature requests or bugs (you can self-define categories), but it also prompts users within your app/website to rate your product/customer experience. Very valuable that this is integrated into the platform. I also really like how the app is fully custom branded with our own domain. Review collected by and hosted on G2.com.
The one thing I would improve is being able to add users from the backend - not currently possible at the time of writing this - because some clients reach out to us directly with a feature request and we input it but then it is attributed to us not them. Review collected by and hosted on G2.com.
I love that I have so much control with Sleekplan - having the different types of modules available in one software is so helpful. The feedback and customer satisfaction modules are exactly what I need for my new membership and it's a bonus to have the option of a changelog too. So far my experience has been very good. The interface is laid out intuitively, it's fast to load, and everything is very simple to use. Review collected by and hosted on G2.com.
There are so many settings that it's not a super quick set up - but that's a small downside given those settings allow me to customize the software to my needs. Review collected by and hosted on G2.com.
Sleekplan is an all-in-one feedback loop management tool that I've grown to love as I use it. I can collect feedback from my audience, prioritize feature requests, discuss ideas with my team, set up release reminders, and create release notes, all of which are crucial to growing my business. My audience loves hearing about what's new, and Sleekplan helps me provide this information in a way that's easy to digest and keeps them engaged. Also, it allows me to implement the features as a widget (unlimited use), website (limited) and as an iframe. This gives me flexibility depending on the customers' needs. Review collected by and hosted on G2.com.
If I want to implement it as a website, I have a limited number of workspaces and that's the only thing I dislike about it. Review collected by and hosted on G2.com.
The simplicity of it. I was able to quickly set up a feature request widget for my website that was highly customised to my business within a few minutes. The whole process was very smooth as the UI was initutive and load times were fast.
Once set up, the widget helps me collect feedback from my users and provides them with a way to vote on the features they want the most. This significantly simplifies things for my team, as we essentially let the users decide what features to release next. The tool even gives us reminders.
The tool also enables two-way interaction via the roadmap and changelog feature, which allows us to keep our users in the loop. This does wonders for building up a strong customer relationship.
Some other features I found very useful include allowing users to vote without having to log in, and the dashboard which lets me see how the users interact with the widget. Review collected by and hosted on G2.com.
There is not much for me to dislike with Sleekplan. It does its job and then some. Review collected by and hosted on G2.com.
My favorite thing about Sleekplan is that my customers have a place to provide suggestions and I have a place to collect their feedback. This is incredibly valuable to me. The feedback board is very easy to use and helps prioritize ideas so I can improve my product. This insight ultimately helps me shape my business and cater to my customers more effectively. Review collected by and hosted on G2.com.
Because I use Sleekplan as a simple solution to collect customer suggestions, there isn't much for me to dislike. Sleekplan is easy to set up and it works as I need it to. Review collected by and hosted on G2.com.
I was looking for a simple tool to create help center for customers and share with them my product roadmap. All other tools were so limited in their starter version, only sleekplan offer free account. Plus their customer service is perfect. Review collected by and hosted on G2.com.
nothing so far, it fulfills all my needs Review collected by and hosted on G2.com.
