6 Slang.ai Reviews
We receive 2,500+ calls a month and the majority of the calls we receive are looking for simple information that is already provided in the FAQs section of our website. Having Slang field these calls give us the ability to take care of the guests currently inside of our restaurant while also providing solutions for our future guests. It saves us from having to staff a full-time employee to tend to phone calls, many of which we would miss anyway if we were on the other line. Review collected by and hosted on G2.com.
I wish that Slang had a visual voicemail feature with a ticketing system that could be assigned to various people within the organization. I also dislike the limited analytics dashboard. My account manager has to send me monthly updates with the number of links clicked and clickthrough rate. Review collected by and hosted on G2.com.
We can't be next to the phone 24x7. Especially since this location does not open till later in the day. Slang is there to answer those calls and direct them with whatever they may be asking. It's truely a must have incredible tool for our business. Review collected by and hosted on G2.com.
They had some integration issues but a good partnership isn't formed overnight. They work hard to get things corrected. Review collected by and hosted on G2.com.
Makes taking calls easier and streamlines the process . Review collected by and hosted on G2.com.
It is expensive and has limited call volume currently . Review collected by and hosted on G2.com.
Slang saves my staff countless hours of phone time, so they can focus on assisting walk-in customers and packing orders. The AI phone system gives my business a modern and tech-forward image, which separates us from the rest of our competitors. Review collected by and hosted on G2.com.
It's not free? Lol. Keep up the good work. Happy with what I'm seeing so far. A mobile app to check our stats and adjust our settings might be nice. Review collected by and hosted on G2.com.
Decent tool. Enabled us to cut hours of service reps and discontinue using a human after hours answering service. Saves $$$ Review collected by and hosted on G2.com.
Sometimes the system has issues understanding what callers want but most of time time it is ok. Review collected by and hosted on G2.com.
You can answer the phone to multiple customers at once! Review collected by and hosted on G2.com.
I would say the price is the only downfall, but hopefully as they scale their price will go down. Review collected by and hosted on G2.com.
