Skyline Payments Pros and Cons

The suppport team there is great. We've had some very minor issues, as we are using a very old ERP system. They've been very proactive, even writing new code to support some of the issues that came up because of our old system. Very happy with the system itself, but you know any system is only as good as its support- - and they are very responsive, get any small issues that have come up solved quickly - and great follow up. Good folks. We also get paid quicker, which is certainly better. Review collected by and hosted on G2.com.

Nothing really. It has taken a little time to get customers to adjust to this new payment system - but most really like it. They get to log into their own secure portal and see details themselves and take control of their own account. Review collected by and hosted on G2.com.

I like the solutions Skyline Payments offers us. The integration to our billing and accounting program (QBO) makes it very convenient for our Accounting Team and for our Customers. Additionally, the notices and self service options it offers; allows us to provide to our customers convenient ways to pay their bills which has decreased our DSO and increase our cash inflows. Of course, the functionality is just one aspect of the broad solutions Skyline Payments offers. What I love about it is the quality of the Customer Services they provide. Our Rep is the BEST in the business. She makes sure to understand our issues and works with her team of developers or co-workers to ensure we get the tools and resources we need to improve our operations. Review collected by and hosted on G2.com.

I would not say I dislike much about Skyline Payments but I would like to see better reports such as when and which invoices were sent out on any given day. There are certain analytics or reporting tools that would be very helpful to us. Review collected by and hosted on G2.com.

As I use Skyline everyday I can say that I love the versatility of being able to send customers their invoices in different ways and the options I am able to give them such as autopayment schedules, etc. I also like that the customer can pay using different methods that is easy to and safe. Skyline syncs seemlessly with my system and I have the ability to manually update it if I need to. In the rare instance that I have needed to contact Customer Service, I can only say that the service is impeccable! They are fast, efficient and thurough. I'd also like to say that if there is ever a time when Michelle is helping , you will get the most outstanding service yet! Review collected by and hosted on G2.com.

I cannot think of anything that I can say that I dislike about Skyline. Review collected by and hosted on G2.com.

I have been using Skyline Payment for my small business for over seven years, and the experience has been outstanding.

They offer competitive merchant service rates for credit card payments, provide a seamless transaction process for my customers, and ensure timely deposits to my bank account. Additionally, their customer service team consistently goes above and beyond to address any needs or concerns. I highly recommend their services to fellow business owners. Review collected by and hosted on G2.com.

It would be helpful to receive email notifications or alerts when monthly statements are available, as they can sometimes be overlooked without a reminder. Review collected by and hosted on G2.com.

I like how skyline payment software streamlines our credit card payment processing. It allows us to process credit card payments quickly and efficiently and links it to our quickbooks software. It's very user friendly and easy to use. Review collected by and hosted on G2.com.

We are not able to use the card swiper when we are connected to our server. That requires us to key in all credit card charges. I have been unable to find a solution to this issue. Review collected by and hosted on G2.com.

By choosing Skyline Payments, you are not just selecting a partner; you are making a strategic investment in a future where reliability and trust form the foundation of your business relationships. Skyline Payments has been processing our invoices and payments for many years with no down time or interruption. Skyline Payments is dedicated to fostering long-term partnerships that prioritize collaboration and mutual growth, ensuring that both parties thrive together. JHL invites you to explore the exceptional partnership opportunities that Skyline Payments offers. Skyline Payments is poised to be a valuable ally in enhancing your operational efficiency and achieving your business goals.

JHL Industries Review collected by and hosted on G2.com.

Skyline has not yet adapted immediate phone support. Emails are great but waiting for a response can cause a loss of income and productive time. Review collected by and hosted on G2.com.

It is super easy to use/user friendly. It is Quickbooks Enterprise compatible/integrated which is a must for us. It was easy to change to them. If I ever had a question or needed help they are a phone call or email away. We've had them since 2021 and the money we've saved along with the no fuss to use them has been tremendous!Even when my computer went down and had to be replaced they helped me get back up and running same day which is a must for small businesses!! We use it daily and we need it to be up and running always and so far they haven't let us down. Review collected by and hosted on G2.com.

If there are any downsides to using Skyline I haven't found one and I'm famous for being hard to please! Review collected by and hosted on G2.com.

I really like the fact that it Skyline Payments links to our Quickbooks Online software. The credit card payments process and the client receives the receipt from Skyline Payments and the PAID invoice automatically. Works so smoothly for our company! Review collected by and hosted on G2.com.

So far, we haven't run into anything at all that we don't like about Skyline Payments. Its been our best credit card processor that we have ever used. Review collected by and hosted on G2.com.

The software is easy to use and the support staff is very prompt to respond if there are any questions. Oftentimes, they will call and email to be sure they reach me. That is pretty amazing! And it works seamlessly with QuickBooks billing. Review collected by and hosted on G2.com.

I haven't found anything so far. Again, very easy to use and great integration with QuickBooks. Review collected by and hosted on G2.com.

Skyline has great customer service. Whenever I have an issue a ticket is submitted, and the response is always fast. Review collected by and hosted on G2.com.

I dont have any complaints about skyline. The service is always fast and efficent. Review collected by and hosted on G2.com.