UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

3/23/2019

"Skrill functions almost like an international ponzi-scheme"

0/5

What do you like best about Skrill?

Skrill worked for me one time, after about a week or two of verification, and I was able to do 1 transaction with it before. Review collected by and hosted on G2.com.

What do you dislike about Skrill?

Skrill has a support system where their support is hard to reach, and once reachable, they answer quickly, escalate your problem, but do not solve any problem.

Even with their "new" system, their security and other features are so badly thought out and implemented, that unlike other services, I have had to contact support just to access or re-access an account.

I am certain that whomever read this has read similar things for years, and assuming Skrill is not a scam service, thinks that now they should have to spam more irrelevant and broken security features, rather than a simple one that works (such as 2-way email or phone verification, just like a legitimate bank or secure financial institution, or like PayPal, their great grandfather who still beats them in every way). Review collected by and hosted on G2.com.

Recommendations to others considering Skrill:

Do not use Skrill if possible. If you have to use Skrill, make sure you try to proactively avoid any bank or credit/debit card issue. Use PayPal or some legitimate service that does not have so many issues both in programming and in support access; and pay heed to the hundreds of negative reviews. Review collected by and hosted on G2.com.

What problems is Skrill solving and how is that benefiting you?

It does not even allow you to deposit about 100$ properly without running into multiple support and other issues. Their automated systems "do not function properly", so support is a must.

You can contact support in Canada, the US, or other areas now without reaching out internationally (to the UK etcetera..), however, they never seem to fix the problem. The problems are escalated if you are smart enough to do so, but they only escalate cases temporarily, then email you and say the problem was reviewed and is now solved.

After doing this about 4 or 5 times (a whole month of trying at different times of the week) they actually just disabled my account and claim that it was done automatically.

At this point I am still attempting to use a debit/credit card to deposit funds into the account; and this is a miniscule amount, such as 100$, it is not like this is some 10,000$ amount that has been frozen or blocked by fraud.

I would never trust a service like Skrill to have more than 1k, even if it does work for a user to deposit when they're in the UK or some other area. Multiple other reviews show and verify this reasoning.

They seem to just be laundering money, freezing accounts, disabling accounts, and then posting fake reviews that are easy to spot with bold-face letters stating "How Great Of a Service Skrill Is".

I am surprised that all members of Skrill have not been sent to jail, they are probably a pompous group of unskilled teens from the UK, which makes sense, such that island indoctrinates people to think highly of themselves. Review collected by and hosted on G2.com.

MK

Mykola K.

Business Advisor

Management Consulting

Mid-Market (51-1000 emp.)

9/20/2019

"Skrill ex"

4/5

What do you like best about Skrill?

Ease of use, ease of set up and linking the bank cards Review collected by and hosted on G2.com.

What do you dislike about Skrill?

Commissions. Some times they change and not so easy to withdraw to Ukrainian bank cards Review collected by and hosted on G2.com.

UA

Verified User in Accounting

Small-Business (50 or fewer emp.)

1/24/2019

"Simple and has helped me"

5/5

What do you like best about Skrill?

That I can buy and move my money in my house without having to have an account abroad Review collected by and hosted on G2.com.

What do you dislike about Skrill?

He still lacks many affiliations worldwide Review collected by and hosted on G2.com.

SH

Saher H.

Project Manager

Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

4/10/2017

"Do not use"

0/5

What do you like best about Skrill?

Was happy when my account had less than USD4000 Review collected by and hosted on G2.com.

What do you dislike about Skrill?

They are not transparent and they do not respect their T&C Review collected by and hosted on G2.com.

Recommendations to others considering Skrill:

Do not use Review collected by and hosted on G2.com.

What problems is Skrill solving and how is that benefiting you?

EXTREMELY BAD !!! I WOULD LIKE TO SUGGEST A SOCIAL MEDIA CAMPAIGN AGAINST THEM AND GATHERING ALL THE VICTIMS TO FILE A LEGAL CASE.

Skrill without any notice have put my money (USD4500) on hold at 8:00am on the 8th of April 2017, this is a breech of section 17.5.2 of the terms, I’ve communicated with them several times over the phone and through emails without any meaningful response. I’ve registered an official complaint with them to comply with sections 20.1, 20.2, and 20.3 of the terms and I got no response within the time frame they have set themselves hence I am filing my complaint here.

I’ve used Skrill for months without any issues, I’m selling discounted gift cards and forex signals over some trading forums. Once my freelance business started to grow in volume I got an account suspension without any notice.

I emailed Skrill about the issue and they replied asking me 3 questions about the nature of the account, the payments I received and 1 particular transaction I made. I answered all their questions, and I offered them all the assistance required. I also contacted the person who made this transaction with me (Purchasing Gift Cards) and they confirmed everything is fine and they will contact Skrill on my behalf.

When I got no response from Skrill via email I started calling, in the past 48 hours I made at least 8 international calls without getting any useful information. All they say is that there’s a security check on my account, they can’t tell me when it will be over, or what’s happening.

I’ve done nothing wrong, and I didn’t believe what is written about this company over the internet until I became one of their victims.

They should be transparent about what they do with people’s money. Review collected by and hosted on G2.com.

NS

Nur-E-Elahi S.

Software Developer

Small-Business (50 or fewer emp.)

1/4/2018

"Easy way to transfer money"

4.5/5

What do you like best about Skrill?

Skrill is supported in more countries than paypal. Review collected by and hosted on G2.com.

What do you dislike about Skrill?

One of the things that I am not happy with Skrill is that is not supported by many of the websites that I see. I guess going forward I would like to see Skrill being accepted as widely as paypal! Review collected by and hosted on G2.com.

MW

Michelle W.

Housewife

Marketing and Advertising

Small-Business (50 or fewer emp.)

12/21/2017

"Convenient "

5/5

What do you like best about Skrill?

Easy navigation tools everyone can use this great way to get work done on time Review collected by and hosted on G2.com.

What do you dislike about Skrill?

No dislikes everything works easy for my work to be done at reasonable time Review collected by and hosted on G2.com.

UP

Verified User in Publishing

Small-Business (50 or fewer emp.)

2/23/2017

"One of many solutions for transferring money"

4/5

What do you like best about Skrill?

First of all, I like its security system. When I receive money I know that they are in safe place.

The process of withdrawing money is very simple, all you have to do is to choose your birthday date and transaction options.

I know that there are options for purchasing online with Skrill account but I have never purchased anything. I receive money directly into my bank account within 4-6 days, and that's okay for me.

When the transfer is made and when you receive money directly into your Skrill account you'll get an email notification.

There is even an option for gambling, I don't use this option as well, just saying. Review collected by and hosted on G2.com.

What do you dislike about Skrill?

Everything was okay until this last transaction, a few days ago, when they have increased their fee rate to up 7$ and that's something that I don't like, so I'm thinking about using other methods like Payoneer or PayPal.

The other thing that I don't like is its limit, I cannot get Skrill card if I'm not a European citizen, but I live in Europe. Review collected by and hosted on G2.com.

What problems is Skrill solving and how is that benefiting you?

As I said before, this one of the best money transfer options, and I like it so much. My bosses can quickly and easily pay me for my work, I get money within few days.

All in all, it's a great product for money transfer, but they need to consider their fees rate otherwise, I'll choose other methods. Review collected by and hosted on G2.com.

MM

Mundube M.

Physical Facility Manager

Business Supplies and Equipment

Small-Business (50 or fewer emp.)

11/22/2016

"Most Convenient E-wallet"

5/5

What do you like best about Skrill?

The Most Innovative ideas i love most from Skrill is their good and reliable service, where i have opportunity to transfer my funds from Skrill account to my mobile money account as easy as it is with very low cost even poor from scratch can effort to send and receive money.

Powerful Security system to avoid stammers and spamers, Skrill is simply the best! Review collected by and hosted on G2.com.

What do you dislike about Skrill?

So far there is no dislike from Skrill, am OK with everything, maybe they should improve more reliable ways of sending and receiving money by adding other mobile network like Airtel and Vodafone etc. Review collected by and hosted on G2.com.

Recommendations to others considering Skrill:

if your looking for E-wallet to suit your need, look no further, just come to Skrill and open your free account and add your bank of credit card and start buying and seeking securely with low low cost!! I promise you will not be tossed to and fro looking for cheap online e-wallet. Review collected by and hosted on G2.com.

What problems is Skrill solving and how is that benefiting you?

Actually i deals with crafts selling them on-line, since in my country paypal are not allowed to receive money for my sales so i had to come to Skrill and its really Working very well. Review collected by and hosted on G2.com.

BO

Bob Patrick O.

Executive Director

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

11/22/2016

"Powerful Software!!"

5/5

What do you like best about Skrill?

I love their services and easy Dashboard, their cheap charges on transactions and secure payments, they also support Mobile Money transactions, that means you can withdraw money from your Skrill Account direct to your Mobile money account, But currently they are supporting MTN mobile Money as for customers in Africa Review collected by and hosted on G2.com.

What do you dislike about Skrill?

Maybe if the could add more mobile money Networks like other service providers across the continent of Africa as well as other supported regions. Review collected by and hosted on G2.com.

Recommendations to others considering Skrill:

What i can say to other about skrill is that they should just give a try, they will come to know that what i have written here is true and for the best of my knowledge. Review collected by and hosted on G2.com.

What problems is Skrill solving and how is that benefiting you?

Easy access to my online payment and most convenient payment as well, proper security and just sit down and relax while your e-wallet is secure and no need to worry about your cash!! Review collected by and hosted on G2.com.

ER

Esmitt R.

Full Lecturer & Researcher

Higher Education

Enterprise (> 1000 emp.)

7/25/2016

"Another option to pay and receive money using Internet (not, is not Paypal)"

4.5/5

What do you like best about Skrill?

Skrill is an evolution of Moneybookers, an excellent alternative over classical business model for money transaction using Internet. Skrill allows receive and sent payments, also buy products on websites using the account. The fees applied for transactions is in my opinion the most competitive in the market nowadays.

It allows getting a prepaid credit card!! That's excellent feature of the website. Open the account is very easy and simple.

The fee for bigger transactions are keystone using Skrill for the lowest amount. Review collected by and hosted on G2.com.

What do you dislike about Skrill?

Skrill doesn't work to buy in each place on Internet. Skrill was created in UK, then its main goal is the European customers. For example, Paypal has relationship with several industries (from buying flight ticket to Burger King!), and Skrill does not.

Also, the fee for getting cash from ATMs are high in comparison with others, but there is no much options. It is thinking to work over Internet, not using ATMs. Review collected by and hosted on G2.com.

Recommendations to others considering Skrill:

If you want do not be traced in your Internet's shopping, or you are a regular player on bet website, or if you like support European products, Skrill is a good option :-)

Honestly, Skrill must be used as a 2nd account with the classic Paypal for the limitation to buy in some places (places in US). Review collected by and hosted on G2.com.

What problems is Skrill solving and how is that benefiting you?

Transferring money to other Skrill users, getting payments from several freelancer's website, and one excellent feature: buy Skype credits (I know, it is possible doing with a simple credit card but it is an option).

I never used in poker/bet sites, but I know that it works perfectly! Review collected by and hosted on G2.com.