--- title: Skedulo Reviews meta_title: 'Skedulo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 422 reviews by the users' company size, role or industry to find out how Skedulo works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 422 scale: '5' date_modified: '2026-07-13' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Skedulo Reviews **Vendor:** Skedulo **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.1/5.0 **Total Reviews:** 422 ## About Skedulo Skedulo builds deskless productivity software for the 80% of global workers who don’t work in a traditional office setting. From employees in fixed location facilities to mobile field workers on the frontline, deskless workers number 2.7 billion worldwide. DHL, Sunrun, The American Red Cross and hundreds of other organizations have used Skedulo’s Deskless Productivity Cloud to book over 35M appointments worldwide. The Skedulo Deskless Productivity Cloud helps organizations greatly simplify scheduling, gain visibility into and control over job scheduling and workforce utilization, equip employees with an intuitive app to help them better perform their day-to-day operations, provide actionable analytics on their workforce, and reduce operating costs. Founded in 2013, Skedulo is headquartered in San Francisco with offices in Australia, Vietnam, and the United Kingdom. The company has secured over $115 million in funding to date, led by Softbank, Microsoft's venture firm M12, Costanoa Ventures, and Blackbird. For more information, please visit www.skedulo.com. ## Skedulo Pros & Cons **What users like:** - Users find the **ease of use** in Skedulo essential for effectively managing large workforces and simplifying billing. (17 reviews) - Users find Skedulo to be **very user-friendly** , allowing easy navigation and convenient management of work schedules. (8 reviews) - Users find Skedulo **extremely helpful** as it adapts to unique needs and provides valuable insights through analytics. (6 reviews) - Users highly value the **exceptional customer support** from Skedulo, ensuring prompt and helpful assistance when needed. (5 reviews) - Users praise the **intuitive interface** of Skedulo, simplifying scheduling and enhancing overall efficiency for businesses. (5 reviews) - Users value Skedulo's **efficient scheduling management** , appreciating its route organization and real-time tracking features. (5 reviews) - Easy Access (4 reviews) - Users appreciate the **efficiency** of Skedulo, streamlining task management and enhancing scheduling for teams. (4 reviews) - Simplicity (4 reviews) - Time Management (3 reviews) **What users dislike:** - Users find that **customization needs improvement** , as current limitations lead to confusion and frequent updates. (8 reviews) - Users report **limited features and customization** in Skedulo, impacting its overall functionality and usability. (5 reviews) - Users find the **learning curve steep** due to complex features and syncing issues with Google Calendar. (4 reviews) - Users find **limited customization** options hinder effective use of Skedulo, affecting roster accuracy and compliance management. (4 reviews) - Users find **missing features** in Skedulo limit functionality and hinder their overall experience with the app. (4 reviews) - Customization Difficulties (3 reviews) - Users face **feature limitations** in Skedulo, lacking necessary functionalities and customization options for client information. (3 reviews) - Inaccurate Data (3 reviews) - Users find the **job allocation process lacking** , seeking better functionality and integration for a smoother experience. (3 reviews) - Linking Issues (3 reviews) ## Skedulo Discussions - [What's the difference between Mobile Workforce Management and Field Service Management?](https://www.g2.com/discussions/mobile-workforce-management-v-field-service-management) - 2 comments, 1 upvote - [How do I assign](https://www.g2.com/discussions/30718-how-do-i-assign) - 1 comment, 1 upvote - [View Skedulo pricing details and edition comparison](https://www.g2.com/products/skedulo/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+22%3A11%3A01+-0500&secure%5Bsession_id%5D=b0f72e3f-47bd-4a97-ae85-5edc97485fa8&secure%5Btoken%5D=f10ac4182aa1b27e7b61b8fe89046b8728f4bf3c945aa7ec2f551851261d466d&format=llm_user) ## Skedulo Integrations - [Azure Logic Apps](https://www.g2.com/products/azure-logic-apps/reviews) - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) ## Skedulo Features **Generative AI** - AI Text Summarization - AI Image-to-Text **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Skedulo Alternatives - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) - 4.4/5.0 (975 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (366 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (500 reviews)