SiteMax Pros and Cons

Sitemax and its employees strive to update and imptove the program. We've been using Sitemax since March 2023 and have no plans to end our subscription. Creating production logs and safety evaluations is now an easy process that our employees can ue their phones for. We are no longer keeping paper copies that can be lost and result in billing issues. We can easily export projects to CSV to report production and keep track of KPIs. Sitemax is fluid in that we can easily leverage unused modules to customioze to our needs. We can easily onboard our subcontractors to work in Sitemax, while sharing resources and standardizing procedures. Review collected by and hosted on G2.com.

It took a while to scale Sitemax to where we needed it. Figuring out what worked and what did not was a process. It would have been helpful if Sitemax kept a directory of their clientele and the industries they occupy, steering us towards the framworks that other similar companies use might have been a good way to on board us a little faster. Review collected by and hosted on G2.com.

It's simple and effective. It could have more features, but that said, there would be less to need customer support for. Review collected by and hosted on G2.com.

Changing from Sitemax to contractor foreman, I miss Sitemax and its simplicity of it. Review collected by and hosted on G2.com.

Drawing module: though they rarely import without manual assistance.

Photo storage: easy to upload and share with others. Could be easier to organize.

Reports: love the standard and custom reports. Review collected by and hosted on G2.com.

Time tracking from the mobile app is difficult. My field team finds it challenging to navigate back and forth to make sure they have all their hours entered. We'd like to see this improved, otherwise we'll have to move back to QB Time.

I would love to see a field team scheduling module. It would be great for my team to be able to log into SiteMax, see where they're headed for the week and what they're doing. The current Punch List tool doesn't quite cut it for easy scheduling. We'd love to drop Float and integrate this process within SiteMax. Review collected by and hosted on G2.com.

Site max is very user-friendly. We had been using another platform for many years and made the transition to site max seamlessly. The layout interface is superb. Onsite picture uploads from the field via the mobile app are rapid. The equipment and toolbox inventory lists are amazing. Replacing the black hole of updating spreadsheets that no one ever looks at. There is a wealth of knowledge in the database for site safety forms, with the option of creating your own and uploading. The Task ( schedule ) is excellent for creating subtasks that the crews can see on the calendar daily for the mobile app and in turn, it makes a checklist of items needing to get done that day on the project. Review collected by and hosted on G2.com.

Not having a Gantt view of the schedule with task dependencies that can depict the project's duration. Our company has only started out using your platform but so far, so good. Review collected by and hosted on G2.com.

I am able to review and confirm safety documentation from the field workers daily to ensure compliance and workers understanding of hazard identification. Review collected by and hosted on G2.com.

There are glitches from time to time. Such as documentation not saving and just closing down, causing us to have to retype out our inspections Review collected by and hosted on G2.com.

The team at SiteMax is the most valuable part of it. We have had a great experience dealing with folks like Julien and Christian, who make us feel like the most important customer, every single time.

It feels as though a solution has already been thought up to most of our problems. The service has had no problem keeping up with our growth. Review collected by and hosted on G2.com.

Some updates do take time to implement fully. We have guys on site expecting instant updates as they deal with the software daily. On the administrative side of things, we can understand that these fixes take time to code and go-live. Review collected by and hosted on G2.com.

The system is very customizable (forms, payroll reports), which allows you to gather valuable information. The system is easy to navigate through and it is organized well. With team members working on desktop and App versions, they see no big adjustment which is always ideal to not have to learn two ways of doing the same task. Review collected by and hosted on G2.com.

We use SAGE 300, and with no integration between the two systems, we have to re-enter information between both systems (which leaves room for error). I would also like to see individual dashboards that can show outstanding tasks for each user as they log in or tasks to complete for the day. Review collected by and hosted on G2.com.

We love the back end support and willingness to add and change features to suit our needs. Though not always straight forward or streamline, a solution is always found to resolve our issue. Review collected by and hosted on G2.com.

Best suited to people who are a little more tech savvy. Also preferred when I could enter employees' time by just saying "8hrs" without time stamps those hours occurred. Also would be beneficial to be able to create time entries in the future - for example, tracking upcoming paid vacation days (currently you can not create a time stamp in the future). Review collected by and hosted on G2.com.

SiteMax has connected our field team to our office staff in a way that had been lacking prior to implementation. Sharing bulk photos out of the system has been a daily practice and site reports has been a much needed addition to our processes. Review collected by and hosted on G2.com.

There have been some challenges in implementing the time-tracking app for our field employees. If the clock-in/clock-out feature is not utilized, it can make editing challenging later. Looking at an overview of the hours worked in a period could be a cleaner and clearer process. Review collected by and hosted on G2.com.

Documenting site progress, compiling and recording safety documents and providing the ability to always have real time project updates and records of previously completed projects Review collected by and hosted on G2.com.

Sometimes the software can be glitchy, and some of the provided or available features are lacking in flexibility such as RFIs, SIs, large size document uploads, overall the softwate has not changed much in 3-4 years Review collected by and hosted on G2.com.