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49 SiteMax Reviews

4.4 out of 5
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49 SiteMax Reviews
4.4 out of 5
49 SiteMax Reviews
4.4 out of 5

SiteMax Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SiteMaxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Blake S.
BS
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SiteMax?

all data on one site, customizable , easy to use Review collected by and hosted on G2.com.

What do you dislike about SiteMax?

time and work order entry still not as automatic and complete as I would like Review collected by and hosted on G2.com.

Response from Christian Hamm of SiteMax

Thank you for sharing your thoughts with us, Blake. We're always looking for ways to improve our product and services, and we'll take your feedback into consideration.

Verified User in Construction
AC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SiteMax?

We like the customer service and the ease on setting up meetings to learn how to use it properly. The response time is always good and we aren't left waiting for responses. Review collected by and hosted on G2.com.

What do you dislike about SiteMax?

There are a few items that are not functional in the running of a job site:

- External User Access - the limits of that they can and can't do, for instance they need access to see the drawings which we are unable to give them. I find it's not user friendly and when I have subtrades having issues I have a hard time walking them through it as what I see and that they see are different.

- Users (Internal/External) receiving error codes with no explanation as to what it is

- User permissions changing for no reason at all with no clear answer to why this happens which creates a lack of trust in the system and constantly checking them to ensure they are the same.

- There is a lot of repetitive processes such as needing to input the same information multiple times

- Not being able to download the information inputted into a job in one shot, we need to go item to item to download at the end of the job Review collected by and hosted on G2.com.

Response from Christian Hamm of SiteMax

Thank you for your review and for providing this feedback. We will take these notes and ensure they are reviewed thoroughly.

Verified User in Construction
AC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SiteMax?

SiteMax brings all the information and paperwork necessary to run a safe and proficient worksite in the palm of your hand. Being able to access historical records and real-time paperwork helps us stay up to date and maintain our "behind the scenes" business so that we can work hard in the field with the confidence that our i's are dotted and t's crossed. SM systems has worked with us diligently to adapt forms to work for us, reducing keystrokes in the field and improving record keeping in the office at the same time. Review collected by and hosted on G2.com.

What do you dislike about SiteMax?

If sitemax could be better available offline to remote worksite users this could improve the reliability of access to paperwork on our remote sites. Though, we are currently just printing off the nicely formatted pdf versions of the essential paperwork. Review collected by and hosted on G2.com.

Response from Christian Hamm of SiteMax

Thank you very much for this review. We will review your notes regarding our existing offline mode.

JS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SiteMax?

It's easy to enter documents, Easy navigate around Review collected by and hosted on G2.com.

What do you dislike about SiteMax?

Loading data or when out in the field it will take a bit to load Review collected by and hosted on G2.com.

Response from Christian Hamm of SiteMax

Thank you for taking the time to share your positive experience with us, Jeff. We're thrilled to hear that our product has met your expectations and are excited to continue meeting those standards for you and the rest of the Hopewell Developments team.

Aaron  H.
AH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SiteMax?

Support and adaptability. It's good for time rtracking and project management. Review collected by and hosted on G2.com.

What do you dislike about SiteMax?

Haven't found any yet. All good so far. Thanks Review collected by and hosted on G2.com.

Response from Christian Hamm of SiteMax

Thank you for taking the time to share your positive experience with us, Aaron. We're thrilled to hear that our product has met your expectations, and we'll continue to work hard to ensure that we continue to do so.

TC
Operations Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SiteMax?

I like the form builder. Makes it really easy to develop drafts for forms or to implement new things! Review collected by and hosted on G2.com.

What do you dislike about SiteMax?

I dislike the time clock module - it makes math errors. I also hate how sensitive the search bars are and having to click ok to close boxes. Review collected by and hosted on G2.com.

Response from Christian Hamm of SiteMax

Thank you for taking the time to share your positive experience with us, Tia. We're thrilled to hear that our product is meeting your expectations, and we'll continue to work hard to maintain our high standards, especially with the Timecards module. Looking into that for you!

AP
Site superintendent
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SiteMax?

Too many to list! Uploading all your plans into different projects. The RFI and Punchlist features are easy to navigate and keep a detailed log of your actions. Review collected by and hosted on G2.com.

What do you dislike about SiteMax?

I would like to see some of the bugs still to be fixed. One being on my computer on plans I can't press the back button to see the previous plan without going to the first page of that plan. Review collected by and hosted on G2.com.

Response from Christian Hamm of SiteMax

Thank you for the great review, Adam. The positive comments about our Punchlist and RFI modules are much appreciated. Your notes with regards to drawing navigation are with our team.

Dan F.
DF
President
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about SiteMax?

Sitemax has some great features. One of my favorites is the QR code for worker orientation and safety related reports. Very easy to manage. Review collected by and hosted on G2.com.

What do you dislike about SiteMax?

Would be good to incorporate a project schedule that is dynamic. Review collected by and hosted on G2.com.

Response from Christian Hamm of SiteMax

Thank you for taking the time to share your positive experience with us, Dan. We're excited to hear that our product has met most of your expectations, and we'll continue to work hard to maintain our high standards. Look for that Dynamic Schedule (Gantt) coming later this year (2023).

JD
Secretary
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SiteMax?

ease of use; quick "chat" assistance response;

We use the system in a variety of ways: Jobsite Management, Construction Project Management, Construction Drawing Management and Punch List Review collected by and hosted on G2.com.

What do you dislike about SiteMax?

nothing yet! I want to be your "poster child" for the US. Review collected by and hosted on G2.com.

Response from Christian Hamm of SiteMax

Thank you for taking the time to share your positive experience with us, Jelena. We're thrilled to hear that our product has met your expectations, and we'll continue to work hard to maintain our high standards. We'll reach out to chat more about being a "poster child" :) Great comment!

DK
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SiteMax?

It's simple to use. Easy way to communicate with trades and consultants. Review collected by and hosted on G2.com.

What do you dislike about SiteMax?

I feel there's something very skeletal and basic about it, it's always missing the extra "oomph" to make it great. Review collected by and hosted on G2.com.

Response from Christian Hamm of SiteMax

Thank you for sharing your thoughts with us, Damien. We're always looking for ways to improve our product and services, and we'll take your feedback into consideration to truly ensure SiteMax is and remains great :)