SiteMax Pros and Cons

The SiteMax team has invested time in planning their client launches and asks the right questions to ensure the system is adapted to their needs. Their involvement during the initial investigation process was dedicated and genuine. We received hands-on information and an opportunity to review the system in detail before proceeding. We felt heard and had confidence that we would be taken care of during and post-launch. Review collected by and hosted on G2.com.

There are a variety of other systems out there that are more well-known or all-encompassing. It is exactly the solution we needed as we had other programs meeting those needs. As a mid-sized contractor, we often find some clients and subcontractors are not open to integrating into a different system so the more their name is recognized in the industry the better it will be for us for integrating others. Review collected by and hosted on G2.com.

The helpful chat, reps respond quite quickly and are able to help me out with my requests or issues Review collected by and hosted on G2.com.

The new approval status view. Everything shows greyed out when the time has been approved or not Review collected by and hosted on G2.com.

Always up to date information / documents at my fingertips Review collected by and hosted on G2.com.

Sometimes we need to close the app & refresh in order for latest documents to be populated. Not a big deal in the grad scheme of things Review collected by and hosted on G2.com.

The variety of systems that can be used to streamline and consolidate common project management challenges is an enormous asset to any mid to large-sized organization. Review collected by and hosted on G2.com.

Less commonly used systems develop minor bugs over time with system updates. Rarely do these need to be troubleshot and corrected. This is an expected issue with any program of this magnitude. Review collected by and hosted on G2.com.

Easy to use, modules and functions are user-friendly and easy to understand even for workers that do not have back ground on project management. Excellent customer service and tech support! Review collected by and hosted on G2.com.

Nothing. The Sitemax team has been very accommodating of our queries, requests, and suggestions, which benefits them and us as well in terms of continuously improving the functionalities and meeting our requirements and expectations. Review collected by and hosted on G2.com.

SiteMax is great I really like fact that I can combine the worksite desripition with the location and site contacts etc all in one folder Review collected by and hosted on G2.com.

I dislike the fact that SiteMax does not have an Intergrated "directions to site" in the maps that would be helpful for the team member getting to site. Review collected by and hosted on G2.com.

Easy access and we believe this software will be great for our company once we have someone dedicated to it Review collected by and hosted on G2.com.

Trainer is talking too fast during training. The app on cell and online are different?? Review collected by and hosted on G2.com.

Great support, intuitive interface, willing to work with us to figure out how to make it adapt to our system Review collected by and hosted on G2.com.

Difficulty working with POs, equipment system needs tweaks Review collected by and hosted on G2.com.

Organization of folders and documents and inspections. Review collected by and hosted on G2.com.

Oriantation forms need to be more easy to fill in bulk Review collected by and hosted on G2.com.

SiteMax has been an integral part of managing our Health & Safety system and field reporting. It is easy to use and has been adopted well by the senior members of our team. Review collected by and hosted on G2.com.

Nothing. SiteMax has worked well with us over the years. They have made every effort to help develop their software to meet our changing needs. Their client success managers have been there every step of the way to help keep us up to date on new features. Review collected by and hosted on G2.com.