Sitemark Reviews & Product Details

I used Sitemark during the construction phase of a PV solar plant project, and the platform made it much easier to visualize progress, identify deviations early, and communicate clearly between stakeholders. I appreciate the continuous improvement of the platform to adapt to our operational needs on-site based on our feedback. Several features and workflows were adjusted to better match construction needs and constraints. The customer service and support team were exceptional, highly available, responsive, and genuinely attentive to our feedback. The platform's continuous improvement helped because features were adapted based on real construction site feedback, making issue tracking, visualization, and reporting more efficient for daily site follow-up. Combined with a highly responsive and attentive support team, this ensured the tool matched our workflows, saved time, and improved coordination on-site. Review collected by and hosted on G2.com.

Some features could still be simplified for faster use and customization for the project. Some additional features can be added on the mobile application to help on-site users visualize more data. More features can be added to the phase of soil work. Review collected by and hosted on G2.com.

I appreciate Sitemark's user-friendly interface, which allows our customers to easily navigate and use the thermal reports Sitemark generates. This feature makes it convenient to deliver important information to clients efficiently. Additionally, I really value their exceptional customer support. The team at Sitemark is consistently friendly and ready to assist with any issues that arise, making them a great partner to work with. From a project management perspective, I find the Sitemark portal incredibly easy to navigate. It provides detailed information on project schedules and solar site data, which is crucial for our operations. The smooth setup process of our branded portal, supported by Sitemark's team, has also been a highlight. Overall, the seamless integration of these features into our workflow has vastly improved our efficiency and client satisfaction. Review collected by and hosted on G2.com.

Truley nothing to dislike about Sitemarks product and the support they provide to FlyGuys and our clients. Review collected by and hosted on G2.com.

I am very pleased with using Sitemark. It makes the job much easier and more convenient for solar panel inspection operations. Sitemark is very supportive during the operation and answers all questions quickly. I do not feel alone while doing my job. It is very easy and fast to reach Sitemark. We get answers to our questions immediately. Review collected by and hosted on G2.com.

I think there are two areas where improvement is needed. 1- The report delivery time is too long. It used to be shorter. It used to be delivered quickly. This puts us in a difficult position in front of the customer. 2- It takes too long to upload files. Especially when operations are done in the countryside, the internet becomes a problem. Previously, temporary fast uploading made our job easier. Review collected by and hosted on G2.com.

Sitemark's platform is easy to use and implement. The UI makes it easy to navigate, and their customer support is top notch. Review collected by and hosted on G2.com.

I have no direct dislikes about Sitemark. Review collected by and hosted on G2.com.

We used Sitemark to cover drone surveys for a percentage of our solar farm portfolio last year and have given them the full portfolio to fly for us this year, based on last years success. They have been contacted multiple times with many questions and have always come back to me quickly and with as helpful an answer as possible. They have gone above and beyond to assist us with any queries and I'm rally happy to continue using their services. They are good value for money and the drone surveys were delivered in a very timely manner. Review collected by and hosted on G2.com.

The only issue we've had is the documents we provide not always being lined up correctly with their images so sometimes the string layouts are incorrect, but we have found ways around this Review collected by and hosted on G2.com.

My first experience using Sitemark software was in 2019, for a roof project in Belgium.

After almost 6 years, Sitemark is still an extremely valuable tool that we use for the majority of our solar projects.

Its browser interface make it accessible to any stakeholder needing information about the project.

As a designer, I used it to double-check the exact location of the installation already from the design phase and the possibility to compare the construction site at different timeframes, helps improving the efficiency of any decision making process during construcion.

It can be used together with all main commercial design software, thanks to the flexible import/export function.

And if, for any reason, you cannot find what you are looking for on the platform, the team is always available to provide you ad-hoc solutions to your needs. Review collected by and hosted on G2.com.

It might take some time at the beginning to familiarize with the interface, but there are plenty of tutorials available and a great customer support to help you setup the right environment for your work. Review collected by and hosted on G2.com.

Mostly what i appreciate is the follow-up and regular update of the tool depending of customer's request. The ability to share report, platform access with third-party is also usefull. It's really easy to train someone on this platform are it's absolutely intuitiv. Even when i faced some issues or concern the customer support is always prompt to answer and i use the platform for more than 5 years not every day but on regurlar basis as it's very helpful to claim module's manufacturers. What is also great is the ease with which we can integrate a new solar plant in the system and then the implementation which our drone pilot is also easy for him. Review collected by and hosted on G2.com.

Could be quite long or impossible to integrate third-party application for different valuable reason but from an user perspective it could be sad. Review collected by and hosted on G2.com.

Sitemark offers a modern and efficient approach for monitoring construction projects. I particularly appreciate the centralization of data, the integration with Microsoft Project, and the ease of use of the interface. It is a tool that really saves time while providing accuracy. Review collected by and hosted on G2.com.

It would be interesting to have even more flexibility in customizing reports and renderings, especially to generate tailor-made Word or Excel documents. A small improvement in taking photos directly via mobile or tablet would further simplify fieldwork. That said, these points do not detract from the excellent overall experience I have with Sitemark. Review collected by and hosted on G2.com.

We’ve collaborated with SiteMark on dozens of commercial and utility-scale solar projects requiring detailed aerial thermography reports. Working with their team on planning, execution, and data analysis has been an outstanding experience. Their responsiveness and customer service are exceptional—they actively problem-solve and adapt to tight deadlines. Plus, their deliverables consistently earn high praise from EPCs, developers, and investors for their clarity and quality. Simply put, SiteMark makes the process seamless, and we can’t imagine working without them. Review collected by and hosted on G2.com.

Not a whole lot to say here besides the downside of a time difference. With the majority of the SiteMark team based in Belgium, sometimes it’s tough to align meeting during the U.S. workday. Review collected by and hosted on G2.com.

In 2023, we were searching for a digital solution for our thermography inspections and, after extensive market research, we decided on Sitemark. Two years later, I can definitely say it was the right decision!

Even though we primarily acquired the software for condition monitoring in operations, there are now over 70 internal users who use Sitemark daily in various areas, and several subsidiary companies have their own corporate logins. We not only received a complete digital twin but also a software solution that offers a great solution across the entire value chain (project planning, implementation, and operation). New facilities are quickly created, and the reference layers (PDF or CAD file) are integrated in just a few minutes.

Our own maintenance team also uses the Field Link App, which makes it much easier in the back office to track activities in the field. Which technician would make an SAP notification or a report for a few replaced fuses?! Since we started using Sitemark, colleagues can simply mark and comment on it briefly on-site in the app (and they now enjoy doing it!).

Whenever I bring up the software in a technical discussion or a consulting meeting to clarify my points, everyone is impressed by how clear it is and how easy it is to retrieve data or open tickets. This is probably why the software is a self-starter in our company, and more and more colleagues want access.

In the very regular contact with Sitemark, you can recognize the determination with which the software is developed and the value Sitemark places on good support. They are quick, efficient, quickly recognize the needs you have, and try to implement them. Review collected by and hosted on G2.com.

Since Sitemark places the highest value on software stability and prefers to check everything multiple times before the release, new integrations unfortunately take longer than hoped. But the integrations are coming and are fully integrated into the system and free of bugs. Review collected by and hosted on G2.com.