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Sitemark Reviews & Product Details

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Average based on 30 real user reviews.

Sitemark Reviews (30)

Reviews

Sitemark Reviews (30)

4.9
30 reviews

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Tomas C.
TC
Tomas C.
Commissioning Manager
Enterprise (> 1000 emp.)
"Great Technology, Even Better Support"
5/5
What do you like best about Sitemark?

What I value most about Sitemark is the combination of a strong, versatile platform with an exceptionally flexible and responsive team.

We use Sitemark for utility-scale PV thermography during commissioning and O&M, as well as for construction monitoring. Their platform produces clear, professional results, but what really stands out is their support. Our commissioning workflows often involve tight deadlines, phased inspections and changing field conditions, and their team consistently helps us find practical solutions and get the job done.

It feels less like dealing with a software provider and more like working with a knowledgeable team that understands the realities of field operations. Review collected by and hosted on G2.com.

What do you dislike about Sitemark?

There is honestly very little I dislike about Sitemark. If I had to identify one area for improvement, it would be the standard processing times for larger thermography operations.

Fast Track works very well when deadlines are tight, but as utility-scale PV projects increase in size, standard turnaround times can become relatively long. A faster baseline processing time for large inspections would make the platform even better suited to commissioning schedules. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Exceptional Support, Customizable for Construction Needs"
5/5
What do you like best about Sitemark?

I used Sitemark during the construction phase of a PV solar plant project, and the platform made it much easier to visualize progress, identify deviations early, and communicate clearly between stakeholders. I appreciate the continuous improvement of the platform to adapt to our operational needs on-site based on our feedback. Several features and workflows were adjusted to better match construction needs and constraints. The customer service and support team were exceptional, highly available, responsive, and genuinely attentive to our feedback. The platform's continuous improvement helped because features were adapted based on real construction site feedback, making issue tracking, visualization, and reporting more efficient for daily site follow-up. Combined with a highly responsive and attentive support team, this ensured the tool matched our workflows, saved time, and improved coordination on-site. Review collected by and hosted on G2.com.

What do you dislike about Sitemark?

Some features could still be simplified for faster use and customization for the project. Some additional features can be added on the mobile application to help on-site users visualize more data. More features can be added to the phase of soil work. Review collected by and hosted on G2.com.

Andre B.
AB
Andre B.
Project Manager
Mid-Market (51-1000 emp.)
"User-Friendly UI with Outstanding Support"
5/5
What do you like best about Sitemark?

I appreciate Sitemark's user-friendly interface, which allows our customers to easily navigate and use the thermal reports Sitemark generates. This feature makes it convenient to deliver important information to clients efficiently. Additionally, I really value their exceptional customer support. The team at Sitemark is consistently friendly and ready to assist with any issues that arise, making them a great partner to work with. From a project management perspective, I find the Sitemark portal incredibly easy to navigate. It provides detailed information on project schedules and solar site data, which is crucial for our operations. The smooth setup process of our branded portal, supported by Sitemark's team, has also been a highlight. Overall, the seamless integration of these features into our workflow has vastly improved our efficiency and client satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Sitemark?

Truley nothing to dislike about Sitemarks product and the support they provide to FlyGuys and our clients. Review collected by and hosted on G2.com.

CE
Cevat E.
Company owner, UAV pilot, thermographer
Small-Business (50 or fewer emp.)
"Sitemark is extremely helpful, accessible, functional and solution-oriented."
4.5/5
What do you like best about Sitemark?

I am very pleased with using Sitemark. It makes the job much easier and more convenient for solar panel inspection operations. Sitemark is very supportive during the operation and answers all questions quickly. I do not feel alone while doing my job. It is very easy and fast to reach Sitemark. We get answers to our questions immediately. Review collected by and hosted on G2.com.

What do you dislike about Sitemark?

I think there are two areas where improvement is needed. 1- The report delivery time is too long. It used to be shorter. It used to be delivered quickly. This puts us in a difficult position in front of the customer. 2- It takes too long to upload files. Especially when operations are done in the countryside, the internet becomes a problem. Previously, temporary fast uploading made our job easier. Review collected by and hosted on G2.com.

GM
Grace M.
Strategic Account Executive
Mid-Market (51-1000 emp.)
"Effortless to Use with Outstanding Support"
5/5
What do you like best about Sitemark?

Sitemark's platform is easy to use and implement. The UI makes it easy to navigate, and their customer support is top notch. Review collected by and hosted on G2.com.

What do you dislike about Sitemark?

I have no direct dislikes about Sitemark. Review collected by and hosted on G2.com.

RJ
Rebecca J.
Portfolio Manager
Small-Business (50 or fewer emp.)
"Excellent customer service and platform navigation"
5/5
What do you like best about Sitemark?

We used Sitemark to cover drone surveys for a percentage of our solar farm portfolio last year and have given them the full portfolio to fly for us this year, based on last years success. They have been contacted multiple times with many questions and have always come back to me quickly and with as helpful an answer as possible. They have gone above and beyond to assist us with any queries and I'm rally happy to continue using their services. They are good value for money and the drone surveys were delivered in a very timely manner. Review collected by and hosted on G2.com.

What do you dislike about Sitemark?

The only issue we've had is the documents we provide not always being lined up correctly with their images so sometimes the string layouts are incorrect, but we have found ways around this Review collected by and hosted on G2.com.

Andrea F.
AF
Andrea F.
Project Engineer
Small-Business (50 or fewer emp.)
"The optimal solution for design, construction and maintenance of solar power plants"
5/5
What do you like best about Sitemark?

My first experience using Sitemark software was in 2019, for a roof project in Belgium.

After almost 6 years, Sitemark is still an extremely valuable tool that we use for the majority of our solar projects.

Its browser interface make it accessible to any stakeholder needing information about the project.

As a designer, I used it to double-check the exact location of the installation already from the design phase and the possibility to compare the construction site at different timeframes, helps improving the efficiency of any decision making process during construcion.

It can be used together with all main commercial design software, thanks to the flexible import/export function.

And if, for any reason, you cannot find what you are looking for on the platform, the team is always available to provide you ad-hoc solutions to your needs. Review collected by and hosted on G2.com.

What do you dislike about Sitemark?

It might take some time at the beginning to familiarize with the interface, but there are plenty of tutorials available and a great customer support to help you setup the right environment for your work. Review collected by and hosted on G2.com.

Lionel M.
LM
Lionel M.
Solar Asset manager
Mid-Market (51-1000 emp.)
"Incredible progression over time"
4.5/5
What do you like best about Sitemark?

Mostly what I appreciate is the follow-up and regular update of the tool depending on customer's request. The ability to share reports, platform access with third-party is also useful. It's really easy to train someone on this platform as it's absolutely intuitive. Even when I faced some issues or concerns, the customer support is always prompt to answer and I have used the platform for more than 5 years, not every day but on a regular basis as it's very helpful to claim module's manufacturers. What is also great is the ease with which we can integrate a new solar plant into the system and then the implementation with our drone pilot is also easy for him. Review collected by and hosted on G2.com.

What do you dislike about Sitemark?

Could be quite long or impossible to integrate third-party applications for different valuable reasons but from a user perspective it could be sad. Review collected by and hosted on G2.com.

Antoine L.
AL
Antoine L.
Fondateur & Consultant
Mid-Market (51-1000 emp.)
"An innovative solution for construction site management"
5/5
What do you like best about Sitemark?

Sitemark offers a modern and efficient approach for monitoring construction projects. I particularly appreciate the centralization of data, the integration with Microsoft Project, and the ease of use of the interface. It is a tool that really saves time while providing accuracy. Review collected by and hosted on G2.com.

What do you dislike about Sitemark?

It would be interesting to have even more flexibility in customizing reports and renderings, especially to generate tailor-made Word or Excel documents. A small improvement in taking photos directly via mobile or tablet would further simplify fieldwork. That said, these points do not detract from the excellent overall experience I have with Sitemark. Review collected by and hosted on G2.com.

Jon M.
JM
Jon M.
Owner
Small-Business (50 or fewer emp.)
"Industry leading analytics and customer service"
5/5
What do you like best about Sitemark?

We’ve collaborated with SiteMark on dozens of commercial and utility-scale solar projects requiring detailed aerial thermography reports. Working with their team on planning, execution, and data analysis has been an outstanding experience. Their responsiveness and customer service are exceptional—they actively problem-solve and adapt to tight deadlines. Plus, their deliverables consistently earn high praise from EPCs, developers, and investors for their clarity and quality. Simply put, SiteMark makes the process seamless, and we can’t imagine working without them. Review collected by and hosted on G2.com.

What do you dislike about Sitemark?

Not a whole lot to say here besides the downside of a time difference. With the majority of the SiteMark team based in Belgium, sometimes it’s tough to align meeting during the U.S. workday. Review collected by and hosted on G2.com.

Pricing

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Sitemark Features
Sampling
Corrective and Preventive Actions (CAPA)
Data Capture
Checklists
Approvals
Scheduling
Monitoring