--- title: Sitecore Digital Experience Platform Reviews meta_title: 'Sitecore Digital Experience Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 619 reviews by the users' company size, role or industry to find out how Sitecore Digital Experience Platform works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 619 scale: '5' date_modified: '2026-07-13' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Sitecore Digital Experience Platform Reviews **Vendor:** Sitecore **Category:** [Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp) **Average Rating:** 4.1/5.0 **Total Reviews:** 619 ## About Sitecore Digital Experience Platform Sitecore is a global leader in AI-enabled digital experience software. Its next-generation platform, SitecoreAI, helps brands plan, create, personalize, and deliver content across every channel — websites, apps, social, and beyond. By unifying content management, customer data, and personalization into one intelligent system, it makes marketing faster, smarter, and more connected. At its core are agentic tools and studios that let marketers and developers collaborate with AI responsibly and effectively. Trusted by thousands of global brands and supported by one of the world’s largest digital experience communities, Sitecore helps organizations design experiences for the world beyond the website, with the flexibility of customizable SaaS and the scale of a global ecosystem. Discover more at www.sitecore.com. Sitecore is a registered trademark of Sitecore Corporation A/S in the USA and other countries. All other brand names, product names, or trademarks belong to their respective holders. ## Sitecore Digital Experience Platform Pros & Cons **What users like:** - Users appreciate the **flexible product combinations** and robust features of Sitecore DXP for diverse marketing needs. (56 reviews) - Users find the **ease of use** in Sitecore DXP enhances team collaboration and streamlines content management effectively. (52 reviews) - Users highlight Sitecore's **flexibility** , allowing for creative solutions and quick website delivery without developer bottlenecks. (40 reviews) - Users appreciate the **ease of content management** in Sitecore, benefiting from its unified system for personalization and commerce. (38 reviews) - Users appreciate the **customizability** of Sitecore Digital Experience Platform, enabling creative solutions and tailored experiences for all users. (33 reviews) - Users value the **flexibility for personalized experiences** that Sitecore provides, enhancing engagement for various audiences. (32 reviews) - Users value the **seamless integrations** of Sitecore DXP, enhancing control and flexibility as businesses expand. (31 reviews) - Customer Support (23 reviews) - Customization (19 reviews) - Easy Setup (17 reviews) **What users dislike:** - Users find the **learning curve steep** , requiring extensive resources and time to effectively utilize Sitecore DXP. (33 reviews) - Users find the **cost prohibitive** , especially for larger organizations, limiting access to new features and modules. (22 reviews) - Users note the **complexity** of Sitecore DXP, which can overwhelm newcomers and extend onboarding times. (20 reviews) - Users find the **steep learning curve** challenging, particularly with JSS and GraphQL setup in Sitecore DXP. (15 reviews) - Users find **difficult usability** in Sitecore Digital Experience Platform, citing complexity and lack of intuitive features. (14 reviews) - Poor Documentation (12 reviews) - Learning Difficulty (11 reviews) - Slow Performance (11 reviews) - Limited Features (10 reviews) - Users find **licensing costs high** , posing a significant hurdle for smaller businesses with limited budgets. (10 reviews) ## Sitecore Digital Experience Platform Reviews ### 1. Empowers Users with Efficient Website Development **Rating:** 5.0/5.0 stars **Reviewed by:** Magnus W. | Student Worker, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Sitecore Digital Experience Platform?** I really appreciate Sitecore Digital Experience Platform because it's object-oriented and logically sound, which is a big help in developing websites. When everything lines up with the philosophy and the logic, the development process becomes very efficient. Also, the page editor is good now, which is beneficial. Additionally, the initial setup was easy thanks to having a DevOps responsible. **What do you dislike about Sitecore Digital Experience Platform?** Being based on Windows is kinda bad. I think the onboarding could have a better progression. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** I use Sitecore Digital Experience Platform to develop websites, allowing customers to be their own page editors. ### 2. Intuitive Platform with Strong Support, but Lengthy Upgrades **Rating:** 3.5/5.0 stars **Reviewed by:** Daryl C. | Digital Product Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Sitecore Digital Experience Platform?** I find the Sitecore Digital Experience Platform intuitive and easy to navigate. I also appreciate the support from the Sitecore team. **What do you dislike about Sitecore Digital Experience Platform?** The upgrade path can be timely, training new users can take time as it’s complicated **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Sitecore Digital Experience Platform allows multi-language content management for sites and order management, making everything easier. ### 3. Scalable, Easy to Use, but Slow Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** ★ Leonardo B. | Co-Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Sitecore Digital Experience Platform?** I like the scalability of Sitecore Digital Experience Platform, its ease of use, and its performance. Additionally, the configuration process is not complicated and is easy to manage, which makes the experience good. **What do you dislike about Sitecore Digital Experience Platform?** I was surprised that Analytics makes the infrastructure or the Sitecore Digital Experience Platform slow. It would be valuable to have a module available that allows data visualization and information retrieval, but the problem with enabling Analytics is that it affects the platform's performance. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Sitecore Digital Experience Platform maximizes the user experience, allowing access to information appropriately, helping to achieve digital marketing objectives. ### 4. Sitecore Delivers Powerful Personalization and Enterprise-Grade Scalability **Rating:** 5.0/5.0 stars **Reviewed by:** Keyur G. | Co-Founder & CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Sitecore Digital Experience Platform?** its powerful combination of content management, personalization, and scalability. It helps manage multiple websites efficiently while delivering tailored customer experiences across channels. **What do you dislike about Sitecore Digital Experience Platform?** I like almost everything about it, some areas still need improvement and modernization. The platform is powerful, but certain features could be more streamlined, user-friendly, and easier to manage. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Sitecore Digital Experience Platform solves challenges like managing content across multiple channels, delivering personalized customer experiences, and handling complex enterprise websites efficiently. It benefits me by improving productivity, simplifying content management, and helping create better digital experiences faster. ### 5. Flexible CMS with Excellent Documentation, Improved Tech Support Needed **Rating:** 3.5/5.0 stars **Reviewed by:** Ruben S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Sitecore Digital Experience Platform?** I love the flexibility of the Sitecore Digital Experience Platform because it allows me to build a dynamic CMS for clients. Additionally, I appreciate the community and the documentation, which are very good. I also found the initial installation very easy! **What do you dislike about Sitecore Digital Experience Platform?** The tech support can be better. The willingness to investigate and the readiness of the employees. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** I use Sitecore Digital Experience Platform to set up a flexible and dynamic CMS for clients. The good documentation and flexibility of the platform are very helpful in this. ### 6. End-to-End Digital Transformation with Sitecore’s Integrated Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2026 **What do you like best about Sitecore Digital Experience Platform?** Sitecore offers end-to-end integrated tools for any digital transformation. **What do you dislike about Sitecore Digital Experience Platform?** Not specific, but the license cost should be more aggressive so a mid-level company can also afford it. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** As mentioned, an integrated digital suite offers you to track your content, user journey, campaigns, personalization along with marketing automation and search. ### 7. Strong Digital Platform, Complex for Beginners **Rating:** 3.0/5.0 stars **Reviewed by:** Jerfi K. | Senior Product Owner, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Sitecore Digital Experience Platform?** I like that with the Sitecore Digital Experience Platform, digital solutions come together in one place. I also enjoy using the marketing solutions it offers. **What do you dislike about Sitecore Digital Experience Platform?** The learning opportunities for content editors are currently limited because they are paid with credits, whereas a good platform should offer a stimulating learning experience. The initial installation of Sitecore Digital Experience Platform was not so easy. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** I use Sitecore Digital Experience Platform for managing content, and I like that digital solutions come together in one place. ### 8. Powerful, Accessible Digital Marketing in One Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Marcel A. G. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Sitecore Digital Experience Platform?** The Pages builder is responsive and easy to use. The platform has most of what clients need for personalization, data collection, and more. I find its powerful functionality to be accessible to marketers. **What do you dislike about Sitecore Digital Experience Platform?** In SitecoreAI, some features are missing or not yet integrated into the unified platform. For example, at the moment, you can only do page-level personalization and many personalization features require you to go to their standalone SaaS platform. It's also a decent amount of work to set up an implementation initially. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Sitecore Digital Experience Platform solves enterprise digital marketing needs in one convenient package with responsive tools and personalization features, which are accessible to marketers. ### 9. Effortless Setup with Powerful Personalization **Rating:** 5.0/5.0 stars **Reviewed by:** Anurag B. **Reviewed Date:** November 30, 2025 **What do you like best about Sitecore Digital Experience Platform?** I find the Sitecore Digital Experience Platform incredibly valuable for its personalization capabilities, which have allowed my team to transition from a generic website to a dynamic and engaging experience. This is a standout feature that dramatically enhances how we interact with our audience. Another aspect I appreciate is the ability to create and manage website content effortlessly. The flexibility in using reusable content blocks is a game changer, as it saves time and ensures consistency across our platforms. The initial setup of the Sitecore Digital Experience Platform was both good and easy, which facilitated a smooth transition without the typical headaches associated with deploying new software. **What do you dislike about Sitecore Digital Experience Platform?** I find the advanced workflow and governance capabilities of Sitecore Digital Experience Platform lacking. These features are crucial for managing complex projects and ensuring content meets compliance and approval processes, and the current offerings do not fully meet these needs. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** I use Sitecore Digital Experience Platform to create and manage website content with reusable content blocks, enhancing personalization and enabling my team to shift from generic sites to dynamic experiences. ### 10. Simplifies Content Management, Now a SaaS Powerhouse **Rating:** 5.0/5.0 stars **Reviewed by:** Jean-François L. **Reviewed Date:** November 29, 2025 **What do you like best about Sitecore Digital Experience Platform?** I like that Sitecore Digital Experience Platform is a SaaS product. Previously, it was quite complex to install, maintain, and upgrade on premises, but the transition to SaaS means none of that is necessary anymore. It's super simple and user-friendly. The only thing we need to upgrade from time to time now is the front-end when there's a new major or minor version of Sitecore JavaScript Services (JSS) or the Content SDK. Those are really minor upgrades compared to before. The initial setup is also really simple; you create a repository from the starter kit, and create a project and environment. Then, your project is running, and you just need to implement your components and build the pages inside the platform. Overall, it’s easy to start with, and the process is really straightforward. **What do you dislike about Sitecore Digital Experience Platform?** I think the synergy between the different Sitecore products in the platform could be improved. Some products like DAM and CMS are tightly coupled, but others like Search, Send, and Personalize are not coupled with the CMS. They work well together, but not in a centralized place, which require some configuration from the client or partner to make them work. With the introduction of SitecoreAI, there's an effort to bring all products into one simpler package, but there's still room for improving their integration and centralization. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** I use Sitecore Digital Experience Platform to centralize content, enabling our clients to offer diverse experiences on multiple channels. Also solving marketing challenges with campaigns, personalization, and A/B/n testing. ### 11. From Traditional CMS to XM Cloud: Sitecore Continues to Lead Digital Innovation **Rating:** 5.0/5.0 stars **Reviewed by:** Alex L. | Senior Solution Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Sitecore Digital Experience Platform?** What I appreciate most about Sitecore DXP is its unparalleled flexibility - if you can conceptualize a digital experience, Sitecore can deliver it. After 12 years as a solutions architect working with the platform, I've consistently found that Sitecore empowers both developers and end users to push creative boundaries without hitting technical limitations. The personalization capabilities are exceptional, allowing us to create truly tailored experiences that drive real business results for our clients. But the real game changer has been XM Cloud - it's transformed how we approach implementations, offering the scalability and modern architecture that today's enterprises demand while maintaining all the power and flexibility that makes Sitecore unique. What sets Sitecore apart is that it doesn't force you into a box. Whether it's complex integrations, custom functionality, or innovative user experiences, the platform adapts to your vision rather than limiting it. **What do you dislike about Sitecore Digital Experience Platform?** The primary challenge with Sitecore DXP has traditionally been its learning curve and complexity. The platform's extensive capabilities can be overwhelming for newcomers, and it requires significant expertise to fully leverage its potential. This has sometimes meant longer onboarding times for new team members and higher initial investment in training. However, I'm pleased to say this is becoming much less of an issue with XM Cloud and Sitecore's evolution toward SaaS platforms. The barrier to entry has been significantly lowered - setup and maintenance are much more streamlined, and the underlying technologies are more approachable for developers. The modern architecture makes it easier to get projects up and running without the heavy infrastructure overhead we used to deal with. While the learning curve hasn't disappeared entirely, Sitecore's commitment to simplifying the developer and user experience is clearly paying off. What once required deep specialized knowledge is becoming more accessible to a broader range of technical professionals. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Sitecore DXP solves the fundamental challenge of delivering truly personalized, scalable digital experiences without compromising on flexibility or functionality. For our clients, this means they can create sophisticated, data-driven experiences that adapt to individual users while maintaining complete control over their digital ecosystem. As a solutions architect, Sitecore enables me to say 'yes' to virtually any client requirement. Whether it's complex integrations, advanced personalization workflows, or innovative user experiences, I'm not constantly having to work around platform limitations or tell clients something isn't possible. This dramatically improves project success rates and client satisfaction. The platform's robust personalization engine solves the problem of one-size-fits-all digital experiences, allowing our clients to deliver relevant content that drives engagement and conversions. With XM Cloud, we're also solving traditional deployment and maintenance headaches - the SaaS approach has eliminated much of the infrastructure complexity that used to slow down implementations. From a business perspective, this translates to faster time-to-market for our clients, reduced total cost of ownership, and the ability to continuously evolve their digital presence without major platform migrations. For our agency, it means we can take on more ambitious projects and deliver exceptional results consistently. ### 12. Easy Setup and Strong Community, Minor AI Improvements Needed **Rating:** 4.0/5.0 stars **Reviewed by:** Sylesh . | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Sitecore Digital Experience Platform?** I like the community and the products of Sitecore Digital Experience Platform. The community is great for developing, and the products benefit our customers. The initial setup is easy and straightforward. **What do you dislike about Sitecore Digital Experience Platform?** AI interfaces for front end customers who need conversation **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** I use Sitecore Digital Experience Platform for building websites, supported by its community for development. ### 13. Sitecore DXP fulfills the promise of a composite product that touches all aspects of experience **Rating:** 4.0/5.0 stars **Reviewed by:** Praveen P. | Architect, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Sitecore Digital Experience Platform?** Sitecore DXP comes with all the features and tools required to build an experience that a customer desires. From Content Management to serving personalized content and all the Marketing automation features. In addition the major plus of the core DXP product is its ability and ease to allow augmentation of existing features and integration with other platforms.Support team is amazing and great in responding to tickets in a timely manner. **What do you dislike about Sitecore Digital Experience Platform?** Its biggest positive is also kind of a negative where all the tools to support build experience have resulted in the core Platform DXP not evolving in the Content Managment experience. The improvements in Content Authoring experience have been on the back burner. Content Authors are a major voice when customers evaluate any big projects be it upgrades or transformation. DXP being a monolithic product is complex to install and maintain. Issues around tracking, session management and storage on the xDB have been a lingering cause of performance on websites. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Sitecore DXP is helping design multisite solutions where components could be reused to build microsites and campaigns with minimal developer intervention. Rule based personalization has helped define custom rules that has helped personalized experiences. Ability to customize has helped build solutions tailored to specific needs. ### 14. Unified Workflow with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Valentin P. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Sitecore Digital Experience Platform?** I like that Sitecore Digital Experience Platform combines tools for personalization (CDP), newsletters/mailing (Sitecore Send), and many others into one platform. I appreciate the unified flow and interactions between different tools, which integrate cleanly with features like JSS, CLI, and content serialization, allowing me to have a clean development workflow. Plus, the initial setup was super easy. **What do you dislike about Sitecore Digital Experience Platform?** I hate how Sitecore just cast aside their XM and XP to move to exclusive SaaS support. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** I like having tools for personalization, newsletters, and more combined in one platform, with a unified flow and clean integration for a seamless development workflow. ### 15. Highly Personalized, Secure Digital Experiences with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2026 **What do you like best about Sitecore Digital Experience Platform?** I like Sitecore Digital Experience Platform for its ability to deliver highly personalized and secure digital experiences. I find the robust CMS helpful in allowing my company to distribute content across multiple channels. We managed the setup with Sitecore support. **What do you dislike about Sitecore Digital Experience Platform?** We did not use Sitecore migration tools and it was done manual migration as we used this time to join sites and improve them. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** I use Sitecore Digital Experience Platform for search and personalization. It helps me deliver highly personalized and secure digital experiences with its robust CMS, enabling my company to distribute content across multiple channels effectively. ### 16. A great platform for seamless integration of content, marketing, and customer engagement. **Rating:** 5.0/5.0 stars **Reviewed by:** Freddy R. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Sitecore Digital Experience Platform?** There are many things that make Sitecore DXP a global leader in the Marketing world. For example, its portal, where we can find all the apps that help marketers create content and personalize it, configure the best search experiences, and also use integrated AI tools to make the user's life easier. Another great feature is the user-friendly UI, which guides marketers through easy workflows and processes to deliver amazing content to the end users. **What do you dislike about Sitecore Digital Experience Platform?** Sometimes the documentation of the products is not as clear as I would wish. But, when it happens, there is a big Sitecore Community that always helps, send a message in Slack, and the answer will be there. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** The impressive AI integration is a plus for this platform, that's the reason it's now called AXP, Agentic Experience Platform. With Sitecore DXP and AI, marketers boost their work undoubtely. ### 17. Insightful Discussion on Sitecore AI and New Feature Integration **Rating:** 5.0/5.0 stars **Reviewed by:** vikas k. | Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Sitecore Digital Experience Platform?** Healthy discussion on new Sitecore AI and new features integration. How can leverage Sitecore AI in to the real time implementation in softwares. World is moving towards the AI so same we had conversation here. **What do you dislike about Sitecore Digital Experience Platform?** Nothing I can say to dislike in Sitecore digital platform **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Real time issues in softwares ### 18. Headless Setup That Works Seamlessly with Vervel **Rating:** 5.0/5.0 stars **Reviewed by:** Neil J. | HO corporate web platforms, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Sitecore Digital Experience Platform?** The headlessness and how it works with Vervel **What do you dislike about Sitecore Digital Experience Platform?** The DAM system is not so sophisticated as I would have liked it to be and Sitecore cannot demo their product 🤣 **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Everything! It solve ux/ui, publishing and editing ### 19. Easy Content Management and Powerful Personalization for Engaging Experiences **Rating:** 5.0/5.0 stars **Reviewed by:** Prateek S. | Sitecore Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Sitecore Digital Experience Platform?** Easy to manage content, Strong personalization features, Flexible for developers, Helps create more relevant and engaging digital experiences **What do you dislike about Sitecore Digital Experience Platform?** Nothing for product but the availability to learn the platform as it is licensed **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** It benefits me by saving time, improving consistency, and helping create more relevant digital experiences. ### 20. Solid Platform with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Arash A. **Reviewed Date:** November 05, 2025 **What do you like best about Sitecore Digital Experience Platform?** I appreciate the simplicity and extendability of the Sitecore Digital Experience Platform. Its straightforward design makes it a great choice for content management, as it allows local markets and content editors to work efficiently, which is crucial for our operations. The platform significantly simplifies our processes by making it easy to edit content and manage digital experiences. I love how it enables marketers to create campaigns effectively, catering to different personas, and streamlining the creation of our panel management system and digital experience platform. Overall, it acts as an excellent CMS tool that enhances our ability to manage content and execute digital marketing strategies. **What do you dislike about Sitecore Digital Experience Platform?** I find that the digital asset management in Sitecore Digital Experience Platform needs improvement. Additionally, the customer journey maker could be enhanced to better meet our needs. Furthermore, the initial setup of the platform is quite complex and requires the involvement of a partner and the IT team. It's a headless, composable system, which means setting up a new site involves a lot of work and isn't an easy task. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** I use Sitecore Digital Experience Platform to create user journeys, enhance marketing campaigns, and simplify content editing, making our processes more efficient. ### 21. Empowers Nontechnical Users, Accelerates Market Reach **Rating:** 4.5/5.0 stars **Reviewed by:** Aditya B. | Director of Software Engineering **Reviewed Date:** November 05, 2025 **What do you like best about Sitecore Digital Experience Platform?** I appreciate that the Sitecore Digital Experience Platform is quite simple and straightforward. Its ease of use is a significant advantage, especially once a bit of development is done. This simplicity makes it effortless for nontechnical users to consume the platform and progress at their own pace. I find the platform's ability to enable nontechnical users to launch marketing campaigns and build new websites incredibly beneficial, as it democratizes access and empowers various users within my team. Furthermore, it excels in content management, personalization, and asset sorting, which are integral to swiftly bringing campaigns and content to market. The platform's straightforward setup means that, even with some initial assistance, the overall process is user-friendly and caters to customers who value efficiency and simplicity. **What do you dislike about Sitecore Digital Experience Platform?** The process of migrating from one version of Sitecore to another, such as migrating from an older version to XM three, consumed a lot of time. Although Sitecore has introduced Streams Plus and psycho.ai to aid migrations, which seems to be a positive development, the necessity for improved automation in the migration process from existing versions to new ones was highlighted as a previous area of concern. The anticipation for future automation to simplify this task reflects a prior difficulty faced. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** I use the Sitecore Digital Experience Platform for content management, personalization, and asset sorting, enabling non-technical users to launch marketing campaigns and websites, accelerating our market delivery. ### 22. Easy for authors, some frustration from devs **Rating:** 4.0/5.0 stars **Reviewed by:** Michelle R. | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Sitecore Digital Experience Platform?** Experience Editor has been incredibly helpful in allowing non-devs quick and easy access to content creation. I like the flexibility of the personalization capabilities and how scalable they've been for a ton of different complex and very custom implementations across our sites **What do you dislike about Sitecore Digital Experience Platform?** We're on XP and I get a lot of complaints from my devs about slow build speed and how complicated certain things have been to build within SiteCore. I also have had some frustration with campaigns and SiteCore's defaulting to first-touch for things like rules based on sc_camp. We need last-touch strategies and had to custom-build last-touch rules based on our analytics' teams utm params instead, and basically moved away from using sc_camp values at all for this reason. Also, minor point, but once you click the tab into media library I wish the "content tree" tab didn't disappear so I could toggle quickly back and forth between the two; getting OUT of the media library is a little clunky. Would also be great if there was an easy way to insert a tree/path-based link within RichText editor rather than needing to use a component that specifies a link field, or just typing a static link into richtext **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Allows devs to deliver us "Legos" that we can then use (without dev resources) to build and update and personalized pages and experiences. Benefits us because we can focus dev resources on capabilities rather than content. ### 23. A Powerful Platform for Creating Personalized Digital Experiences **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurav A. | Solutions Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2024 **What do you like best about Sitecore Digital Experience Platform?** We've been using Sitecore Digital Experience Platform (DXP) for over a year, and it has truly transformed the way we engage with our customers. Sitecore DXP is a robust, scalable solution that empowers us to deliver personalized and seamless digital experiences across multiple channels, driving better customer engagement and business outcomes. What Makes Sitecore DXP Stand Out: 1. Comprehensive Experience Management 2. Advanced Personalization and AI 3. Seamless Content Management with Sitecore Experience Manager (XM) 4. Omnichannel Delivery 5. Robust Analytics and Insights 6. Scalability and Flexibility We highly recommend Sitecore DXP to any business that wants to elevate its digital experience capabilities and achieve a stronger connection with its audience. **What do you dislike about Sitecore Digital Experience Platform?** Sitecore DXP is a feature-rich platform, but with that comes a significant learning curve. For new users or teams without prior experience in Sitecore, it can be overwhelming to get started. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Sitecore Digital Experience Platform (DXP) addresses several critical challenges in digital marketing and customer engagement. The solutions it provides have had a significant positive impact on our business: 1. Disjointed Customer Experiences Across Channels 2. Inability to Personalize Content at Scale 3. Complex and Inefficient Content Management 4. Lack of Real-Time Data and Insights 5. Difficulty Scaling Digital Operations 6. Challenges with Data Integration By solving these challenges, Sitecore DXP has empowered us to deliver more personalized, consistent, and impactful digital experiences. The platform has improved our operational efficiency, enhanced our ability to engage with customers, and ultimately driven better business results. Whether it’s through seamless content management, advanced personalization, or data-driven insights, Sitecore DXP has become a critical tool in our digital strategy. ### 24. From Complexity to Simplicity: Sitecore DXP with XM Cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Sitecore Digital Experience Platform?** Sitecore DXP strikes the perfect balance between power and simplicity. The ease of use for content authors has improved significantly, especially with XM Cloud’s modern authoring interface. The platform is extensible, making it easy to customize and integrate with enterprise systems. I also love the strong community of Sitecore MVPs, partners, and developers who constantly share best practices, accelerators, and innovations. From a support standpoint, customer support has been responsive and knowledgeable, which makes a huge difference when running enterprise-grade digital experiences. The composable and modern architecture lets us adopt what we need—XM Cloud, CDP, Personalize, Content Hub—without being forced into a monolithic setup. Integrations are now easier thanks to API-first design and headless support. On top of that, the auto upgrade with XM Cloud has removed the burden of version upgrades, letting our teams focus on delivering value instead of worrying about infrastructure and patches. **What do you dislike about Sitecore Digital Experience Platform?** The ecosystem is evolving quickly, which sometimes means there’s a learning curve with new products and features. However, the documentation and community support make up for it. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** We’re delivering personalized, scalable, multi-site, and multi-language experiences with faster time to market. The ability to integrate with CRMs, analytics, and commerce platforms seamlessly has allowed us to build unified customer journeys. With XM Cloud’s auto upgrades, our operational overhead is reduced, and our teams can focus on content and optimization rather than maintenance. ### 25. Excellent Multilingual Support with Straightforward Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Sitecore Digital Experience Platform?** I like that Sitecore Digital Experience Platform supports creating multilingual and multisite setups which is really useful. I also find the translation feature in Sitecore helpful for translating content. The analytics tools are valuable for understanding visitors, and the TMS reduces content authoring work. I appreciate how straightforward the initial setup was. **What do you dislike about Sitecore Digital Experience Platform?** Everything fine **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** I use Sitecore Digital Experience Platform to modernize content management with multilingual and multisite support, leveraging analytics to understand visitors and reduce content author workload. ### 26. Flexible, Customisable, Full-Featured Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Krishna M. | Evp, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Sitecore Digital Experience Platform?** Flexible, Customisable and full suite of features as a platter **What do you dislike about Sitecore Digital Experience Platform?** Constant Search and Publishing issues that we are experiencing in the implementations **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Digital experience ### 27. Stable and adaptable, but complex in the backend **Rating:** 4.0/5.0 stars **Reviewed by:** Manuel . | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Sitecore Digital Experience Platform?** I appreciate the freedom that the Sitecore Digital Experience Platform offers to customize things. Additionally, I like that the platform runs stably and reliably. **What do you dislike about Sitecore Digital Experience Platform?** The backend user interface is complex and not intuitive. The setup process was complex and lengthy. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** The Sitecore Digital Experience Platform allows me to personalize our intranet and offers operational stability. I appreciate the freedom for customization and the reliable stability of the platform. ### 28. Innovative Sitecore Backed by a Strong Community **Rating:** 5.0/5.0 stars **Reviewed by:** Yogi R. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Sitecore Digital Experience Platform?** What I appreciate most is the Sitecore community, along with how innovative Sitecore is. **What do you dislike about Sitecore Digital Experience Platform?** Sitecore is innovative, but the changes happen too often and feel like too much at once. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** The enterprise CMs side in the sitecore is quiet strong ### 29. Sitecore at the top of DXP innovation **Rating:** 5.0/5.0 stars **Reviewed by:** Freddy R. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Sitecore Digital Experience Platform?** The innovation with Sitecore AI and the way how Sitecore have worked hard to make it customer centric is the best think I saw. The possibilities to create sites and content in a smooth and a safe way is awesome. **What do you dislike about Sitecore Digital Experience Platform?** One thing that was kind annoying was the fact some features were in different products, but now with the creation of one single point of access to get the power of the platform is very disruptive. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** The content creation with the AI layer has helped a lot because save time for marketers and that’s money and let stay ahead of the customers competitors. ### 30. Exceptional Flexibility for Creating Site Content and personalised experiences **Rating:** 5.0/5.0 stars **Reviewed by:** Dakua S. | Team Lead - Presales and Delivery, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Sitecore Digital Experience Platform?** The amount of flexibility in terms of creating a content for the sites **What do you dislike about Sitecore Digital Experience Platform?** License is one of the factory in terms of acquiring sitecore license. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Creating quick content creation and able to personalize on the go. ### 31. Empowers Global Teams with Easy Content Management **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda C. | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Sitecore Digital Experience Platform?** with over 80 global locations, each one having a mini-site, Sitecore makes it easy to have associates at each location maintain their content **What do you dislike about Sitecore Digital Experience Platform?** As an on prem customer that will hopefully be upgrading to Sitecore Ai in 2026 / 2027 the upgrade process is tedious and frustrating. As well for some of our smaller sales and services Sitecore is too much for them - they lack simplicity and minimal features **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** We are able to have a small team to manage the platform and can easily have associates across the globe manage their sites. Time for corporate reviews /approvals is minimal which is key when spanning multiple timezones where content may not get published for 12+ hours until the next team is online to complete the next step ### 32. World leader jn Enterprise CMS Systems providing connected experiences **Rating:** 5.0/5.0 stars **Reviewed by:** Varun S. | Senior Lead, Horizontal Digital, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Sitecore Digital Experience Platform?** I have worked with Sitecore for last 15 years and with the way it has been evolving keeping Customers and their needs at its forefront, I can say it is The best Enterprise CMS **What do you dislike about Sitecore Digital Experience Platform?** Nothing really. I love the platform to be precise. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Ease of use ### 33. Extendable, Innovative, and User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Frank V. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Sitecore Digital Experience Platform?** Extendability, innovativ, user friendly, scalable **What do you dislike about Sitecore Digital Experience Platform?** Products are changing fast, technical adaptation is hard **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** One product that includes AI on multiple facets of work. Reduces the workload on all employees. ### 34. Sitecore DXP : A Feature-Rich Powerhouse for Digital Experiences **Rating:** 5.0/5.0 stars **Reviewed by:** Shreyansh N. | Technical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2025 **What do you like best about Sitecore Digital Experience Platform?** 1) Marketer Friendly Tools - Drag and Drop Editing and experience edge features is a breeze for non-tech folks. 2) Multi-site and multilingual content management with scalable production and publishing. 3) Built-in tools for marketing efforts such as email management, forms, and goal tracking. 4) Omnichannel content delivery and personalization across multiple languages and channels from a single platform. **What do you dislike about Sitecore Digital Experience Platform?** 1) Migration to new versions requires significant efforts and operational overhead. 2) Marketing features are complex to implement. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** 1) Setting up multilingual and multi site setup. 2) Creating brand awareness campaigns and personalization experiences on brand website. 3) Managing content of more that 20 brands and able to easily integrate with 3rd Party systems. ### 35. Powerful and Flexible, but Complex and Costly to Implement and Maintain **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Sitecore Digital Experience Platform?** Sitecore DXP offers strong flexibility for managing complex, enterprise‑level digital experiences, with robust personalization, content management, and integration capabilities that scale well across large organizations. **What do you dislike about Sitecore Digital Experience Platform?** Sitecore DXP can be complex to implement and maintain, often requiring significant technical expertise and ongoing development resources, which may increase time to value and overall cost for some organizations. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Sitecore DXP solves the challenge of managing complex, multi‑channel digital experiences by centralizing content, personalization, and integrations. This benefits our team by enabling more consistent experiences, better targeting, and scalable governance across a large organization. ### 36. Sitecore is the right choice to help maximize your digital investment **Rating:** 4.5/5.0 stars **Reviewed by:** Vickie B. | Senior Solution Architect, Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Sitecore Digital Experience Platform?** As a professional who has been using and implementing their product suite for over 15 years, I have been witness to Sitecore's transformation into a content management powerhouse. Their tools are robust and reliable, with a host of connectors to make integrating a breeze, and the ability to customize anything you can dream. With a vast community of professionals at your fingertips, you don't have to rely just on their support team to get answers to some of your more complex challenges. **What do you dislike about Sitecore Digital Experience Platform?** Because the platform has so many features and can be uniquely customized for pretty much any use, there is a heavy dependency on technical resources who are trained in Sitecore to execute and maintain the system. This is definitely not the platform for you if you're into DIY projects. The learning curve is steep, but it's worth it. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** The primary problem we come across with clients is that rapid organizational growth over time, or mergers/acquisitions, have resulted in disjointed, disorganized content. Sitecore provides excellent solutions for centralizing content, making it easier to manage, find, and distribute across multiple channels (even in multiple languages). It pretty much pays for itself in workflow efficiencies and building consistent messaging across digital platforms (i.e. brand trust). ### 37. Easy-to-Use Experience Editor with AI-Powered Content Refinement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Sitecore Digital Experience Platform?** That the experience editor is easy to use with ai to refine content. **What do you dislike about Sitecore Digital Experience Platform?** Thta content editor could be more refined DX wise. The interface could be more user friendly by giving the front end a lift. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** I’m very new to Sitecore and have only worked with SitecoreAI, so I don’t have any experience with previous Sitecore versions and can’t compare. That said, compared with other CMSs I’ve worked with, Sitecore seems to offer a wider range of features. ### 38. Robust and Editor-Friendly, but Takes Time to Master **Rating:** 3.5/5.0 stars **Reviewed by:** Barnabás K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Sitecore Digital Experience Platform?** It is realy robbust. And content editors also like to work with it. **What do you dislike about Sitecore Digital Experience Platform?** It is a big system you really have to know it very well. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Fast content delivery and flexibel component building. ### 39. A Structured, Extensible Platform with Sitecore **Rating:** 4.5/5.0 stars **Reviewed by:** Eshwar B. | Senior Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Sitecore Digital Experience Platform?** Sitecore provides structured & extensible platform **What do you dislike about Sitecore Digital Experience Platform?** Doesn’t support Linux OS so that it will be more robust running in docker environments **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Sitecore provides clear separation between content, product management, development ### 40. Efficient Content Management, Needs Better Authoring Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Steven S. **Reviewed Date:** November 04, 2025 **What do you like best about Sitecore Digital Experience Platform?** I appreciate the Sitecore Digital Experience Platform for its sufficiency in meeting my needs, especially in terms of content organization and quick delivery. The platform effectively handles the complexities of structuring and disseminating information, which is a crucial aspect for my role. Another feature I value highly is its page-building capabilities, which align well with my work in design. This functionality enables me to focus on crafting efficient and aesthetically pleasing pages, which is integral to my tasks. **What do you dislike about Sitecore Digital Experience Platform?** The authoring experience in the Sitecore Digital Experience Platform requires improvement for efficiency. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** I use Sitecore Digital Experience Platform for organizing content and delivering it quickly, enhancing efficiency in access to care. ### 41. Easy Centralized Content Management Across Sites and Locations **Rating:** 4.0/5.0 stars **Reviewed by:** Ben J. | Digital Marketing Coordinator, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Sitecore Digital Experience Platform?** Easy central management of content across sites and locations **What do you dislike about Sitecore Digital Experience Platform?** Can be complicated to get new users onboard **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Allowing content to be distributed to offices with low resources ### 42. The best platform to work on **Rating:** 4.5/5.0 stars **Reviewed by:** Jeroen S. | Sitecore Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Sitecore Digital Experience Platform?** It’s one of the best complete platforms. **What do you dislike about Sitecore Digital Experience Platform?** Sometimes the price feels a bit high, and it can be too complicated to use. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Combine mulptle dissolute togehere ### 43. Headless Services and Next.js Shine with Sitecore Personalize **Rating:** 4.5/5.0 stars **Reviewed by:** Theodore K. | Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Sitecore Digital Experience Platform?** Headless services and next.js. Also Sitecore personalize **What do you dislike about Sitecore Digital Experience Platform?** Search. I would like another search provider instead of solr **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Cms we need to be fast and agile ### 44. My experience with Sitecore Digital Experience platform **Rating:** 4.0/5.0 stars **Reviewed by:** Nelson Joel Raj J. | Sitecore Solution Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Sitecore Digital Experience Platform?** I’ve been using the Sitecore Digital Experience Platform for many years, and one of its strongest aspects is how it supports the needs of all key stakeholders (marketers, customers, and developers) equally. With the evolution of Sitecore Stream, marketers can now harness the power of Generative AI to reduce marketing costs while maximizing ROI. It empowers marketing teams to work smarter and deliver personalized experiences more efficiently. For customers, Sitecore XM Cloud simplifies the go-to-market process by removing the burden of managing infrastructure, scalability, and maintenance. It enables businesses to launch and scale digital experiences quickly and reliably. From a developer’s perspective, Sitecore offers a flexible and modern tech stack, giving developers multiple options to build, integrate, and deliver value. Whether using headless architecture, modern front-end frameworks, or composable DXP components, the platform supports rapid development and innovation. Integration easy with different system with the help of Sitecore Connect and multiple connectors. **What do you dislike about Sitecore Digital Experience Platform?** The downside of Sitecore Digital Experience platform 1. Time taking for support from the technical support team 2. Lack of documentation 3. License cost Least helpful: N/A **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** We mostly providing solutions to the customers in their digital journey, we try to enable the digital presence of the customers throughout the world and help his business in a successful path, With the help of various products like CDP, Personalize, XM Cloud we are able to achieve these things in a easy ways, and the time to market is done in less time. ### 45. Easy Plug-and-Play with Strong Sitecore Documentation and Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Sitecore Digital Experience Platform?** Documentation and support of sitecore. It is easy to plug and play **What do you dislike about Sitecore Digital Experience Platform?** The costing and integration sometimes seems a pain point with existing sysyem **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** The personalization in the XM cloud is easy with it ### 46. Seamless Marketing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Sitecore Digital Experience Platform?** A seamless integration of all the tools a marketing group needs. Amazing developer support via a robust community. **What do you dislike about Sitecore Digital Experience Platform?** Can be complex to setup and requires a good implementation partner. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Content supply chain issues and DAM capabilities ### 47. Sitecore's Composable Tools Offer Opportunities to make the Complex Simpler **Rating:** 4.5/5.0 stars **Reviewed by:** Craig B. | Senior Manager, Interactive Marketing, and Webmaster, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Sitecore Digital Experience Platform?** Composability enables us to bring our existing best in class stack and introduce new stack at will to accomplish our marketing goals. I like the simplified interfaces. We are a somewhat digitally immature marketing organization, and simplification for our designers, authors, agencies and marketing operations teams is an imperative. **What do you dislike about Sitecore Digital Experience Platform?** The hard part with a fully customizable platform is how much and what to customize, and to not get too far away from OOTB (Out of the Box) - and how long it takes to spin up everything the first time, because there are a lot fo foundational decisions to make in the early going. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** As we've grown and are moving from a monolithic CMS/DXP, our biggest headaches are integrations across stack. Since Content, Layout, Personalization and Delivery/Display are now done via different stack boxes, this makes it harder to implement across an immature marketing organization. Searching for ways to make all that collaboration simpler is what we're looking for in a DXP. Sitecore's products, so far, seem to integrate well, and we're looking forward to implementing Sitecore Content Hub, Stream and Connect to give us seamless collaboration processes across stack. With all that collaboration on content operations solved, things should become a breeze for our teams. ### 48. Sitecore: Scalable Enterprise CMS with great capabilities, but a steep learning curve **Rating:** 3.0/5.0 stars **Reviewed by:** Manoj B. | Assistant Manager - Digital Marketing, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2025 **What do you like best about Sitecore Digital Experience Platform?** The CMS is dynamic with so many csapabilities. It is perfectly suited for big enterprises which have multiple different websites and the websites are content heavy with multiple landing pages. The capability to run different websites with different brand guidelines within same CMS is marveloous. I really like how you can do content management, lead generation, personalization at scale within same platform. It is perfect choice for brands in hospitality, theme parks, recreational activities as these websites are heavy with loads of contents. **What do you dislike about Sitecore Digital Experience Platform?** Sitecore gets a bit tedious to learn for someone who is very new to the platform. It requires significant developer support for customizations and implementations. The navigation is complex which is not easy at times. And updating content is tiresome where you have to published the content first, then add the content to component and publish component, then add component on page presentation and take the page live. If there are simultaneously content being published, the uniform queue sometime starts showing error so you have to publish it again. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** For us, we are a big hospitality brand with 4 properties and 20+ restaurants which each has their own website and landing pages. Sitecore is the perfect tools where we have been able to create these websites with their own brand guidelines, brand colors, UI/UX and different components. Even our booking engine where guests make their reservations are also on Sitecore which is easier to manage the workflow. It is easy to manage with other data warehouse to collect the booking details and with CRM Salesforce Marketing Cloud to send automated emails. Lead generation form has been a great addition for us to generate leads where we have been to send automated emails directly from CMS which saves times. Apart from that, it support integrations with so many platforms like analytics tools, personalization, CRM, web analytics tools. ### 49. Highly Customizable Solution That Fits Our Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Sitecore Digital Experience Platform?** The ability to customize our solution with features beyond what is availabel out of the box **What do you dislike about Sitecore Digital Experience Platform?** The licensing model is costly and not very flexibe for our needs **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Managing brand websites and configuring products ### 50. Meets Customer Needs with Strong Out-of-the-Box Structure **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Sitecore Digital Experience Platform?** I feel that the Sitecore DX Platform offers the functionality to meet my customers’ needs, while still providing enough structure to accomplish most things out of the box. **What do you dislike about Sitecore Digital Experience Platform?** I wish there were more out of the box adaptors and connectors to allow us to more easily integrate. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Allows us to easily represent our brand with standard features and expand to customize where we desire. ## Sitecore Digital Experience Platform Discussions - [Just more information on how to actually use things. Also, does it have to be so slow?](https://www.g2.com/discussions/25003-just-more-information-on-how-to-actually-use-things-also-does-it-have-to-be-so-slow) - 2 comments, 1 upvote - [When can we expect (functional) improvements on ScForms?](https://www.g2.com/discussions/when-can-we-expect-functional-improvements-on-scforms) - 1 comment, 1 upvote - [Would love webinars on personalization and real life examples of crawl, walk, and run as it relates](https://www.g2.com/discussions/would-love-webinars-on-personalization-and-real-life-examples-of-crawl-walk-and-run-as-it-relates) - 1 comment, 1 upvote - [Why don't the bullets and numbering work in your rich text editor ribbon?](https://www.g2.com/discussions/why-don-t-the-bullets-and-numbering-work-in-your-rich-text-editor-ribbon) - 1 comment, 1 upvote - [View Sitecore Digital Experience Platform pricing details and edition comparison](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-13+06%3A37%3A07+-0500&secure%5Bsession_id%5D=bcd5d48d-102a-4101-9760-68f9ce950889&secure%5Btoken%5D=1df98a9d4d7f571e9103a96a541b2601832633deb2f5cdedc03300ef9e8e00b9&format=llm_user) ## Sitecore Digital Experience Platform Integrations - 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No-Code App Development - Low-Code App Development - Self-Service Capabilities **Support** - CMS Variety - Multi-CMS Support - Compliance **Functionality - Site Search** - Search Analytics - Integrations - Federated Search - Multi-Language Support **Agentic AI - Web Content Management** - Cross-system Integration - Natural Language Interaction **Agentic AI - Digital Experience Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Generative AI - Site Search** - Text Generation - Text Summarization ## Top Sitecore Digital Experience Platform Alternatives - [Contentstack](https://www.g2.com/products/contentstack/reviews) - 4.3/5.0 (326 reviews) - [Umbraco](https://www.g2.com/products/umbraco/reviews) - 4.5/5.0 (968 reviews) - [Progress Sitefinity](https://www.g2.com/products/progress-sitefinity/reviews) - 4.0/5.0 (495 reviews)