--- title: Sitecore Digital Experience Platform Reviews meta_title: 'Sitecore Digital Experience Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 627 reviews by the users' company size, role or industry to find out how Sitecore Digital Experience Platform works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 627 scale: '5' date_modified: '2026-07-18' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Sitecore Digital Experience Platform Reviews **Vendor:** Sitecore **Category:** [Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp) **Average Rating:** 4.1/5.0 **Total Reviews:** 627 ## About Sitecore Digital Experience Platform Sitecore is a global leader in AI-enabled digital experience software. Its next-generation platform, SitecoreAI, helps brands plan, create, personalize, and deliver content across every channel — websites, apps, social, and beyond. By unifying content management, customer data, and personalization into one intelligent system, it makes marketing faster, smarter, and more connected. At its core are agentic tools and studios that let marketers and developers collaborate with AI responsibly and effectively. Trusted by thousands of global brands and supported by one of the world’s largest digital experience communities, Sitecore helps organizations design experiences for the world beyond the website, with the flexibility of customizable SaaS and the scale of a global ecosystem. Discover more at www.sitecore.com. Sitecore is a registered trademark of Sitecore Corporation A/S in the USA and other countries. All other brand names, product names, or trademarks belong to their respective holders. ## Sitecore Digital Experience Platform Pros & Cons **What users like:** - Users appreciate the **balance of power and simplicity** in Sitecore DXP, enhancing both authoring and integration experiences. (74 reviews) - Users appreciate the **ease of use** of Sitecore DXP, enhancing content management and authoring experiences significantly. (65 reviews) - Users value the **flexibility** of Sitecore Digital Experience Platform, enabling tailored solutions and easy maintenance across implementations. (52 reviews) - Users highlight the **flexibility and ease of content management** in Sitecore, enhancing their digital experience effortlessly. (48 reviews) - Users value the **exceptional customizability** of Sitecore DXP, enabling tailored digital experiences and empowering creative implementation. (46 reviews) - Users value the **flexibility for personalized experiences** that Sitecore provides, enhancing engagement for various audiences. (46 reviews) - Users value the **seamless integrations** of Sitecore DXP, enhancing control and flexibility as businesses expand. (42 reviews) - Customer Support (28 reviews) - Easy Setup (24 reviews) - Customization (23 reviews) **What users dislike:** - Users find the **learning curve steep** , making it challenging for newcomers to effectively utilize Sitecore DXP's capabilities. (46 reviews) - Users find the **cost** of Sitecore Digital Experience Platform to be high, especially for larger organizations and custom solutions. (33 reviews) - Users find the **complexity** of Sitecore DXP overwhelming, often leading to longer onboarding and steeper learning curves. (26 reviews) - Users note a **steep learning curve** for Sitecore DXP, requiring significant expertise and time for onboarding new team members. (22 reviews) - Users find **difficult usability** in Sitecore, noting lack of documentation and intuitive navigation, leading to frustration. (19 reviews) - Users find **licensing costs high** , posing a significant hurdle for smaller businesses with limited budgets. (17 reviews) - Slow Performance (14 reviews) - Poor Documentation (13 reviews) - Content Management (12 reviews) - Learning Difficulty (12 reviews) ## Sitecore Digital Experience Platform Reviews ### 1. XConnect and personalization combination **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** There are a lot of possibilities combined, I especially like the combination of analytics data and external data in Xconnect and using that for personalization. **What do you dislike about Sitecore Digital Experience Platform?** Some times the process of combining the data can be pretty slow. A lot of fine tuning is needed. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Custom personalization rules based on analytics and external data ### 2. Integration and Scalability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** Personalization and Integration. It's easy to integrate SitCore with Sales Force and other CRM platforms , **What do you dislike about Sitecore Digital Experience Platform?** Cost, finding sitecore developers and the implementation phase can be expensive **Recommendations to others considering Sitecore Digital Experience Platform:** The discovery phase is important. Don't let the great be the enemy of good. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Integrating with BlackBaud CRM. I haven't had much luck so far unfortunately ### 3. Powerful and Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** As a marketer, Sitecore Experience Platform makes it very easy for me to deliver the right content to the right person at the right time. **What do you dislike about Sitecore Digital Experience Platform?** There is a pretty big learning curve and some customization **Recommendations to others considering Sitecore Digital Experience Platform:** Read whitepapers and forums and ask questions **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Reaching our audience at a 1:1 level through personalization initiatives. ### 4. Flexible product, but complicated **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Farming | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** It has a lot of capabilities if you buy everything. Email marketing. Personalization. AI, etc. Very broad abilities. Can work across many various sites as well with sharing assets. **What do you dislike about Sitecore Digital Experience Platform?** It can get complicated &/or expensive pretty quickly. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Benefits: Able to personalize. Problem solved: Able to throw up new microsites fairly quickly. ### 5. my experience with Sitecore **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** flexibility of customizations and integrations **What do you dislike about Sitecore Digital Experience Platform?** the launch of premature product features **Recommendations to others considering Sitecore Digital Experience Platform:** invest more in a more mature marketing automation solution or clearly decide to go with Salesforce. Be more aggressive in competition with Adobe. Do not change licensing every year. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** providing more relevant customer experiences that drive conversions for our customers ### 6. Sitecore **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** The ability to update quickly and the amount of features that they offer. **What do you dislike about Sitecore Digital Experience Platform?** The manuel process that need to be done to utlize the tool to its fullest. There are a ton of tools in sitecore that we are not utlizing to the fullest. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** The need for development for small changes ### 7. My take on Sitecore **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2019 **What do you like best about Sitecore Digital Experience Platform?** Sitecore makes my life easy for working on a responsive web application. Easy to learn and adapt. **What do you dislike about Sitecore Digital Experience Platform?** Must be familiar with .Net tech stacks, slowness, complicated components and hierarchical setup. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Migrating and ASP webforms to MVC. Used sitecore to boost code development and work on different modules ### 8. Sitecore Market Leader **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Sitecore Digital Experience Platform?** Sitecore continues to be the market leader by constantly upgrading its product, docs, features, customer experience and stays well ahead of the customer needs. **What do you dislike about Sitecore Digital Experience Platform?** Constantly evolving platform and the need to stay updated. **Recommendations to others considering Sitecore Digital Experience Platform:** Sitecore has evolved over the years with support available from usergrpups, docs and blogs, hence would advice a newbie to constantly strive hard and learn the new platform to be a highly demanded person. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Upgrading to latest Sitecore versions and the express migration tool offers a great flexibility in upgrading faster. ### 9. Simple, Easy Way to Manage Content **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Sitecore Digital Experience Platform?** I love how simple it is for me to author content on the platform. **What do you dislike about Sitecore Digital Experience Platform?** Sometimes it is frustrating to my content authors with just how long the media library takes to open. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** We solve managing a lot of content authors on the same platform, while being able to assist with troubleshooting. ### 10. Sitecore works well for large companies but has issues with cloud performance. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Sitecore Digital Experience Platform?** I like the flexibility the platform has which allows us to deliver on our clients needs. **What do you dislike about Sitecore Digital Experience Platform?** If you are planning on using the cloning feature it can impact performance on content entry servers. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** It frees up companies to focus on a better user experiences by alleviating the difficulties of managing content. ### 11. Sitecore: if loving you is wrong I don't want to be rightcore **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** I like how easily you can manage content across multiple language versions. It's extremely flexible, which lets us build out the components for our marketing needs. **What do you dislike about Sitecore Digital Experience Platform?** Sometimes it's buggy for no reason, sometimes slow, but that's not Sitecore's fault. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Managing a huge amount of content across multiple countries and languages. ### 12. Friendly tool for broad range of users **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** While the platform is fairly easy to use for users with varying technical aptitude, it's capable of delivering somewhat complex, custom user experiences on a variety of channels. **What do you dislike about Sitecore Digital Experience Platform?** The platform can be glitchy at times. Also have been known to find work arounds. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Hope to deliver more personalization soon. ### 13. Elevate the experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** Sitecore is a very flexible and extensible framework. **What do you dislike about Sitecore Digital Experience Platform?** Sometimes Sitecore is very buggy and looks like it was not well tested. Also bugfixes are often not present in newer releases. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** We are building inovative solutions for our customers with Sitecore. Having all experiences managed under one hood is premordial. ### 14. Amazing platform! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** I love that it allows me to create and deliver content in a fast way. **What do you dislike about Sitecore Digital Experience Platform?** The analytics section could look better, it looks kind of old and it is difficult to read. **Recommendations to others considering Sitecore Digital Experience Platform:** Tell the marketing department about this great tool! **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Faster time to market and freedom to add content ### 15. System Support Analyst **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** I really like the flexibility that the platform gives business users to control the experience. **What do you dislike about Sitecore Digital Experience Platform?** Implementation for certain features are sometimes difficult, and Sitecore does not always have the requisite expertise to help. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** We are presenting personalized information to our business partners based on their performance with our company ### 16. Sitecore from an Agency Perspective **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** I like that the platform is custom and flexible. I think the hierarchy and content tree is very beneficial, I like being able to edit content in both views. **What do you dislike about Sitecore Digital Experience Platform?** I do not appreciate the fact that components seem very buggy. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Content Entry across multiple departments. Personalization, Xdb, EXM. ### 17. Quickly personalize experien **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** Allows us to display content based on on store location. We often have different amenities offered so it makes for a better guest experience if we can share more relevant information. **What do you dislike about Sitecore Digital Experience Platform?** There are often too many different steps needed to make one small change. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Makes us more efficient ### 18. 3+ years experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** I like how easy the platform is to use and get used to. **What do you dislike about Sitecore Digital Experience Platform?** I am still using Sitecore 8.2 so I'm finding some things to be outdated; Working on getting ready for an upgrade **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** It has made managing massive healthcare websites MUCH easier than classic .asp web pages ### 19. Robust personalization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** Personalization capabilities, and robust information architecture. Low learning curve, with a simple and intuitive user interface. **What do you dislike about Sitecore Digital Experience Platform?** Upgrades from older builds can be a bit of a hassle, sometimes requiring several "hop" on interim builds. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Digital transformation and personalized customer experiences, which has increased user engagement and retention. ### 20. Sitecore - super platform for the marketer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** Sitecore offers powerful features for an experienced marketer striving for great user experiences to optimize ROI. **What do you dislike about Sitecore Digital Experience Platform?** You need to be a bit digital savvy to get true value out of the platform (which is a natural prerequisite in my opinion). **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Reduced time to market; enhanced flexibility. ### 21. The value platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** Using the actual platform capabilities for profile buildup and in the end use that for personalization in the long run **What do you dislike about Sitecore Digital Experience Platform?** Some of the interfaces could use an upgrade to facilitate more information **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** The marketing features out of the box and the possibilities for the marketing automation ### 22. Great platform for established businesses **Rating:** 4.5/5.0 stars **Reviewed by:** James R. | Consultant, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** Sitecores personalisation is incredible. I've been showing it to my clients and they are very impressed **What do you dislike about Sitecore Digital Experience Platform?** If it was more affordable I would be inclined to recommend it more often. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Increasing customer conversion rates and a better ROI. ### 23. Extremely powerful platform, development is challenging when not already a sitecore dev **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** JSS, content editing experience, the dev docker community **What do you dislike about Sitecore Digital Experience Platform?** Quirks in the platform/development that requires Sitecore experience to know how to deal with, not always intuitive. The complexity of the platform can be a huge barrier to entry. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Building capabilities for our marketing department. Enabling personalization. ### 24. Amazing Potential for Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2019 **What do you like best about Sitecore Digital Experience Platform?** Sitecore XP is a platform which holds the key to unlock a business's potential and increasing engagement with customers **What do you dislike about Sitecore Digital Experience Platform?** The cost associated with Sitecore does effect my customers ability to maximise the platform. Often they become excited about using the platform only to discover it is far above what they expected in terms of cost. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** The ability to better understand a users flow throughout the website and the decisions that are being made before a conversion is reached. ### 25. Sitecore is constantly improving and expanding its horizons for marketers. **Rating:** 4.0/5.0 stars **Reviewed by:** Chantelle R. | Digital Product Owner, Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Sitecore Digital Experience Platform?** The renewed focus on content management. **What do you dislike about Sitecore Digital Experience Platform?** The out-of-box limitations and analytics (in 8.2). **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** We're improving our content distribution model utilising Sitecore, displaying more relevant and timely content to our customers and keeping pace with the changing nature of the customer experience. ### 26. Personalization done easy **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** You have some tools that is easy to dive into, play around with and start using right away. **What do you dislike about Sitecore Digital Experience Platform?** The amount of options you have can be overwhelming when starting out. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Trying to target people in the vicinity of the municipality with reasons to move. ### 27. Sitecore Reviwer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Sitecore Digital Experience Platform?** The content experience editor is easy to use and implement **What do you dislike about Sitecore Digital Experience Platform?** You can't schedule certain components only the pages **Recommendations to others considering Sitecore Digital Experience Platform:** It's a easy CMS to use from a Web Admin stand point with loads of possibilities for future updates and improvements **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** How to add additional users ### 28. Not too shabby **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** The developer ability to automate our procedures, and empower our marketing team is fantastic. **What do you dislike about Sitecore Digital Experience Platform?** Finding appropriate developer documentation without communicating with a partner can be fairly challenging. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Mostly CMS based problems, but our automation capabilities for our small team really help us excel. ### 29. Application is great for a disciplined organization (content/ web strategy) **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** The ability to truly provide an experience to the customer **What do you dislike about Sitecore Digital Experience Platform?** The vendors / agencies who sell/pitch/ support Sitecore. Some experiences have not been that positive which in turn affects the overall "Sitecore" experience. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Localized experience to our regions (different parts of the world) ### 30. Great for content driven site **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** Easy to use for content management, great documentation and support **What do you dislike about Sitecore Digital Experience Platform?** Hard to find editing history for auditing purposes would be great to have a gui for this and not have to dig through log files **Recommendations to others considering Sitecore Digital Experience Platform:** Read the documentation **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Customer engagement and product information ### 31. Journey with Sitecore **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** Marketing Platform and Cortex. Content Management is always my favorite **What do you dislike about Sitecore Digital Experience Platform?** Learning Curve is huge. Need to invest in Personnel. Setting up Xconnect is a pain. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Present the Insurance policy information to the customers digitally and the most benefit is the brand awareness ### 32. Great Tool with a lot of cool tech **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Farming | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** I like that Sitecore has flexibility and offers a lot of fun tools that are innovate and forward thinking **What do you dislike about Sitecore Digital Experience Platform?** The Experience Editor can be very slow at times. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Allowing content creators to push content to multiple websites at the same time. ### 33. Great Overall **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** Cost to clients is lower compared to Adobe and offers many features out of the box **What do you dislike about Sitecore Digital Experience Platform?** Authoring is a bit clunky and not intuitive. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Poor user experience and hard to find content. Development still in progress, so no benefits realized yet. ### 34. Using Sitcore for external facing public site **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** Easy to plan components into the layouts **What do you dislike about Sitecore Digital Experience Platform?** Not very business friendly. IT has to still use Sitecore for content management needs. Business does not see the value of Experience editor. Cost prohibitive with cloud license. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Ease of content management and updating ### 35. CMS experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** managing contents is easy to use clear layout **What do you dislike about Sitecore Digital Experience Platform?** the system often is slow (i'm based in Cambridge UK) or show errors during after editing to save. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** usually we go to our in house IT, they work with Sitecore developer team ### 36. Solid Platform built to scale with latest iterations with v9.x **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** Taking large steps into digital marketing across channels, growing opportunities into marketing automation. Hoping to see deeper integrations and connectors in this space. **What do you dislike about Sitecore Digital Experience Platform?** Nothing, love the ease of use of the platform **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** All problems brought to us by our clients. ### 37. SiteCore CMS **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** Possibilities are endless with Sitecore, you can do more than you can imagine **What do you dislike about Sitecore Digital Experience Platform?** Finding quality partners can be hard because of how much it can do **Recommendations to others considering Sitecore Digital Experience Platform:** Find a quality partner **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Taking a website to higher levels, personalization AI and more ### 38. @agile @speed @scale **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** Marketing Apps all in one, customer centric articulated to empower consumers engagement **What do you dislike about Sitecore Digital Experience Platform?** Experience editor is still slow in real life, meaning not in a demo mode **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** producing a huge web site factory at scale in an agile approach is key. ### 39. Personalized customer journeys **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** Sitecore gives me the tools to give my customers a personalized journey. **What do you dislike about Sitecore Digital Experience Platform?** Sitecore can be expensive to develop on for smaller companies. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** To give everybody from prospect to returning customer an great experience, we increased ROI over all our channels. ### 40. Not just a cms system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Sitecore Digital Experience Platform?** Big fan of the sitecore experience accelerator. Freeing up developers from building routine modules to adding value in more advanced features or configuration. **What do you dislike about Sitecore Digital Experience Platform?** Whilst sxa provides a nice streamlined way of building a page it does not tie into workflow very well with content authors having to potentially jump around to multiple content items for publishing restrictions. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Ensuring content of website is well maintained and that analytics can be easily performed and content personalised. ### 41. Sitecore power **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Sitecore Digital Experience Platform?** I like the flexibility - I feel like I can do anything using Sitecore. **What do you dislike about Sitecore Digital Experience Platform?** It can be complicated and time-consuming to implement new features. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** We are able to see data on the individual user - and can personalize the experience. ### 42. Lots of potential **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** What I like best is the potential for personalization and experimentation. **What do you dislike about Sitecore Digital Experience Platform?** Takes a while to learn and apply all of the potential of the platform. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** We're very early in our experience journey but very hopeful to do more personalization. ### 43. Powerful Tool for your Tech Stack **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** We have really enjoyed using Sitecore CMS, it's functionality and versatility plus out of the box options are awesome! **What do you dislike about Sitecore Digital Experience Platform?** A very different product, takes quite a bit of time to learn the platform. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Seamless organization of many content pages ### 44. Sitecore | Limitless Possibilities **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Sitecore Digital Experience Platform?** Connectivity to any data source, data exchange framework, customization. **What do you dislike about Sitecore Digital Experience Platform?** Entry level doesn't exist. It's a steep learning curve and takes a development effort to do most things. A sitecore partner is almost a requirement **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Selling homes, lots of exposure. ### 45. Interface is great and inutuitive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** Intuitive and easy to use. I like the ability to easily train staff. **What do you dislike about Sitecore Digital Experience Platform?** The amount of times to publish a page is too much. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Functionality is dependent on our agency which is limiting. We can easily author content. ### 46. Growing the business with experience marketing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** The best features are the ability to create customized digital experiences and leverage data to serve customers. **What do you dislike about Sitecore Digital Experience Platform?** Complexity of the product code base and the ability to find qualified developers. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Creating localized experiences for members in 300+ countries. ### 47. Intuitive and a pleasure to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Sitecore Digital Experience Platform?** What I like most about Sitecore is the ease of integration possibilities **What do you dislike about Sitecore Digital Experience Platform?** We do find Sitecore to be a bit cost prohibative. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** We are seeing a dramatic uptick in omni channel utilization which is driving better customer experiences ### 48. Ease of use for authors **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Sitecore Digital Experience Platform?** Sitecore is an easy platform to use to edit, surface and design content for your users and customers. **What do you dislike about Sitecore Digital Experience Platform?** Learning how to create successful personalized campaigns is a challenge. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Distributed authorship model being rolled out across the company. ### 49. Powerful but cumbersome **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2019 **What do you like best about Sitecore Digital Experience Platform?** Can enable some really powerful workflows and personalization options. **What do you dislike about Sitecore Digital Experience Platform?** Very expensive to get into, with a high barrier to entry. Not great for rapid development. **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** Content management workflow for a bank ### 50. Nothing competes on Personalization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Sitecore Digital Experience Platform?** Sitecore continues to lead the market on integration of data and systems to provide the ideal personalized experience. **What do you dislike about Sitecore Digital Experience Platform?** Sitecore is certainly more complex to integrate. Would love to offer to smaller market customers **What problems is Sitecore Digital Experience Platform solving and how is that benefiting you?** providing personalization, salesforce integration. ## Sitecore Digital Experience Platform Discussions - [Just more information on how to actually use things. Also, does it have to be so slow?](https://www.g2.com/discussions/25003-just-more-information-on-how-to-actually-use-things-also-does-it-have-to-be-so-slow) - 2 comments, 1 upvote - [When can we expect (functional) improvements on ScForms?](https://www.g2.com/discussions/when-can-we-expect-functional-improvements-on-scforms) - 1 comment, 1 upvote - [Would love webinars on personalization and real life examples of crawl, walk, and run as it relates](https://www.g2.com/discussions/would-love-webinars-on-personalization-and-real-life-examples-of-crawl-walk-and-run-as-it-relates) - 1 comment, 1 upvote - [Why don't the bullets and numbering work in your rich text editor ribbon?](https://www.g2.com/discussions/why-don-t-the-bullets-and-numbering-work-in-your-rich-text-editor-ribbon) - 1 comment, 1 upvote - [View Sitecore Digital Experience Platform pricing details and edition comparison](https://www.g2.com/products/sitecore-digital-experience-platform/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+02%3A51%3A09+-0500&secure%5Bsession_id%5D=367b8566-95cd-4650-92c6-94888f62eb4c&secure%5Btoken%5D=1f6e26b3763cc5f7935972152368587789a0c5a1c68cad20e0a81050866fdd7f&format=llm_user) ## Sitecore Digital Experience Platform Integrations - 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[SearchStax](https://www.g2.com/products/searchstax/reviews) - [SFTP Drive](https://www.g2.com/products/sftp-drive/reviews) - [Sitecore Content Hub](https://www.g2.com/products/sitecore-content-hub/reviews) - [Site.Studio](https://www.g2.com/products/site-studio/reviews) - [SMTP Server](https://www.g2.com/products/anjali-gupta-smtp-server/reviews) - [SOCi](https://www.g2.com/products/soci/reviews) - [Vercel](https://www.g2.com/products/vercel/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Sitecore Digital Experience Platform Features **Content** - Content Authoring - Rich Text Editor - Versioning - Plug-ins/Widgets/Apps - Approval Process - Content Scheduling - Asset Management - Internal Search - Content Repository **Analytics** - Web Analytics - Campaign Tracking - Audience Insights - Reports & Dashboards - Personalization - Marketing Automation **Functionality** - Developer Tools - Automation - Website Staging **Integration and Orchestration - Digital Experience Orchestration (DXO) Platforms** - API Orchestration - MACH Architecture Support - Content and Data Integration **Agentic AI - Site Search** - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Design** - Breadth of Pre-Built Templates - Mobile - Branding/Themes - Customization **Content Management** - Customizable Templated Workflows - Asset Management - Portals and Sites **Management** - Web Content Dedication - Website Hosting - Role-Based Permissions **Experience Management and Personalization - Digital Experience Orchestration (DXO) Platforms** - A/B Testing and Personalization - No/Low-Code Tools - Visual Interface **Search Experience Management - Site Search** - Query Suggestions - Typo Tolerance - Synonyms - Natural Language - Rankings - Personalization **Platform** - User Community - SEO - Flexible Navigation Structures - User, Role, and Access Management - Enterprise Scalability - Internationalization - Dashboards and Reports - API / Integrations **Design & Development** - No-Code App Development - Low-Code App Development - Self-Service Capabilities **Support** - CMS Variety - Multi-CMS Support - Compliance **Functionality - Site Search** - Search Analytics - Integrations - Federated Search - Multi-Language Support **Agentic AI - Web Content Management** - Cross-system Integration - Natural Language Interaction **Agentic AI - Digital Experience Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Generative AI - Site Search** - Text Generation - Text Summarization ## Top Sitecore Digital Experience Platform Alternatives - [Contentstack](https://www.g2.com/products/contentstack/reviews) - 4.3/5.0 (333 reviews) - [Umbraco](https://www.g2.com/products/umbraco/reviews) - 4.5/5.0 (969 reviews) - [Progress Sitefinity](https://www.g2.com/products/progress-sitefinity/reviews) - 4.0/5.0 (494 reviews)