Sitecore Commerce Pros and Cons

It is one of the best CMS platform to engage users and business. Easy to be used by both developers and business. You can easily customise your need on the fly as per your need. Review collected by and hosted on G2.com.

Installation for devloper can be tricky sometimes other than this everything is awesome. Review collected by and hosted on G2.com.

Sitecore is great in the sense that it can be highly customized to suit business needs. Apart from that, the UI and content elements are pretty neat and relatively easy to work with. I particularly like how responsive the platform is and that I can customize it based on demographics and other key data points. Review collected by and hosted on G2.com.

Product support leaves a lot to be desired. It's always a struggle to describe what's going on and get to the solution. In order to make the most out of this, there's a solid learning curve needed which can result in long implementation times and drive up costs. Over time, this is great, but there's definitely an investment period to cross in order to get there. Review collected by and hosted on G2.com.

Ability for marketers to not need development experience. Once things are set up, things in theory should run smoothly with any content edits being able to happen with no technical knowledge. Ability to evolve the marketing analytics abilities. Review collected by and hosted on G2.com.

Difficult to install or upgrade the system. Lots of small things to remember on the development and setup side of things, otherwise something might break. Deployments can be tough to troubleshoot if something minor has an effect on the rest of the system. Review collected by and hosted on G2.com.

Sitecore XC makes things possible in integrating multichannel commerce sites. It delivers great experience espcially to the users because of its Merchandising tool. It is much to maintain as long as you know how to categorize your product with the application and Sitecore can provide support and training for it for better effectiveness of the application towards a certain organization. Review collected by and hosted on G2.com.

Maybe it's installation steps. It seems like it takes a lot of effort in installing it and may encounter sometimes problems in just by installing it. This is not good for consumers of the app since this will take much of there effort in setting it up. Review collected by and hosted on G2.com.

Best in class platform that is highly complex but easy to use, creating and editing content and carrying out full personlisation and analytics in one platform definitely has its advantages. Review collected by and hosted on G2.com.

The main issue with Sitecore is the specialist development resource it requires and the competition for it - particularly in Manchester UK where I am based. It makes it difficult to find and retain good developers to work on the platform. Review collected by and hosted on G2.com.

With majority of the eCommerce platforms I have worked with when developing client or customer solutions over the past 2 decades a large portion of those platforms require an extensive amount of customisation in order to tailor the system to a customers requirements. In addition to that, upgrading the platform to a later versions usually results in a lot of broken code that requires significant refactoring. With Sitecore Commerce the platform has been built with customisation in mind making things considerably easier and having the confidence that upgrading to a later version isn't going to break your spirit or your customers bank account. Review collected by and hosted on G2.com.

The main downside is that there aren't that many out-of-the-box promotions or out-of-the-box payment providers.

Promotions are where customers usually require the most amount of effort when it comes to their particular requirements although opportunities do exist to port any preexisting promotions across from other solutions.

As for payment providers, it's great that Braintree integration is offered out-of-the-box but more often than not a customer usually requires a different payment provider so it would be great if there were more options out-of-the-box other than just Braintree. Review collected by and hosted on G2.com.

I started using Sitecore for the first time just a few months ago, after having only used homegrown CMS prior to that.Once you've learned the ropes, it reasonably smooth, depending on your company's implementation, but due to the nature of the platform, that varies wildly. Review collected by and hosted on G2.com.

The system proved difficult to learn for a first time user with a company who had only recently adopted it, so the curve was steep, but not wholly inaccessible. Aside from being a bit difficult to learn the deployment process is difficult, and fails frequently. Review collected by and hosted on G2.com.

Great platform lots things to learn i have to better understand the platforms personalisation tools, when Im hear at conference. Review collected by and hosted on G2.com.

The ribbon are can be very heard to navigate. I wish there was simplified version and pro feature configeration Review collected by and hosted on G2.com.

Keeping the visitor in one URL and experience. OOTB SXA components. Plug-in architecture. Minions. Review collected by and hosted on G2.com.

End user UI is limited, extending it can be costly, production deploys not time-tested, steep learning curve, complex install Review collected by and hosted on G2.com.

The sitecore e-commerce platform has the potential to be a really great e-comm tool which will enable businesses to add value and sell effectively online. The Analytics abilities to view the actions taken prior to purchase are fantastic. Review collected by and hosted on G2.com.

The feedback has been that the e-commerce platform could be improved to enable better integration with payment platforms and services. Review collected by and hosted on G2.com.