--- title: Site24x7 Reviews meta_title: 'Site24x7 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 443 reviews by the users' company size, role or industry to find out how Site24x7 works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 443 scale: '5' date_modified: '2026-08-01' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # Site24x7 Reviews **Vendor:** Zoho **Category:** [Website Monitoring Software](https://www.g2.com/categories/website-monitoring) **Average Rating:** 4.6/5.0 **Total Reviews:** 443 ## About Site24x7 ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers. ## Site24x7 Pros & Cons **What users like:** - Users appreciate the **ease of use** of Site24x7, benefiting from its simple interface and helpful support. (72 reviews) - Users appreciate the **single pane of glass visibility** that seamlessly connects website and server metrics, saving time effortlessly. (66 reviews) - Users appreciate the **real-time monitoring** capabilities of Site24x7, making performance tracking simple and efficient. (55 reviews) - Users value the **vast monitoring options** of Site24x7, allowing easy management of multiple resources from one interface. (46 reviews) - Users love the **easy setup and extensive visibility** of Site24x7, making network monitoring efficient and straightforward. (44 reviews) - Comprehensive Monitoring (39 reviews) - Easy Monitoring (39 reviews) - Easy Setup (39 reviews) - Integrations (39 reviews) - Alerting System (35 reviews) **What users dislike:** - Users report **missing alerts** and challenges with interfaces, impacting event monitoring efficiency and effectiveness. (22 reviews) - Users find the **tool integration process complex** , leading to confusion due to the multitude of options available. (22 reviews) - Users find the pricing of Site24x7 to be **expensive** , particularly for smaller businesses needing flexibility. (19 reviews) - Users find the **learning curve for advanced features** of Site24x7 can be steep and daunting. (18 reviews) - Users find the **UI poorly designed** , noting it lacks intuitiveness and feels outdated, affecting overall usability. (18 reviews) - Users find the **interface not user-friendly** , feeling overwhelmed by the multitude of available options. (17 reviews) - Pricing Issues (17 reviews) - Inefficient Alert System (14 reviews) - Usability Issues (14 reviews) - Users find the **complex configuration** process overwhelming, requiring clearer documentation and better guidance on setup. (13 reviews) ## Site24x7 Reviews ### 1. A must tool for sysadmins **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos M. | Administrador de Infraestructura Tecnologica, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Site24x7?** The large number of tool options of supervision that site24x7 has is extremely useful for multi-system environments **What do you dislike about Site24x7?** It would be better to have more clarity in the organization of menu items **What problems is Site24x7 solving and how is that benefiting you?** It is handy for us to monitor our essential systems and maintain the agreed service levels in optimal conditions. It allows us to spend more time on operational issues by relying on the effectiveness of use ### 2. Site24x7 is Best monitoring tools **Rating:** 5.0/5.0 stars **Reviewed by:** Evangelin P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Site24x7?** It's have good customer support and site 24/7 monitoring performance was awesome compared to other tools. **What do you dislike about Site24x7?** I don't have dislikes because whatever I want to know I get it in the time **What problems is Site24x7 solving and how is that benefiting you?** Tomcat plugin intergration was solved by team with proper way. ### 3. Best version of cloud monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Site24x7?** Site 24/7, having greet insight in all formats of cloud with depth customization option that is standalone from others who having lsame-level tools. **What do you dislike about Site24x7?** Fine tune need for more friendly view and easy access **What problems is Site24x7 solving and how is that benefiting you?** Cost ,logs... basically multi problem solution under one page ### 4. Great monitoring system! **Rating:** 4.5/5.0 stars **Reviewed by:** Felipe R. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2023 **What do you like best about Site24x7?** It's a great monitoring system for all of our services, they have a lot of types of monitors that help you to know what is happening into our productivity services. **What do you dislike about Site24x7?** Sometimes site24x7 creates false positive alarms that we have to verify if they are real or not, and that sometimes causes us confusion. **What problems is Site24x7 solving and how is that benefiting you?** The benefits that this site24x7 system gives us are constant monitoring of our applications and sites, and it helps us a lot with the generation of availability reports for the client. ### 5. Super Useful Tool To Monitor Apps **Rating:** 5.0/5.0 stars **Reviewed by:** Owen M. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Site24x7?** The interface is a good mix between functionality and usability. It's awesome that with one click of a button I can set up pings from nodes all around the globe. **What do you dislike about Site24x7?** I think it would be really useful if you could choose to not get alerts from the monitors. It seems like this isn't currently an option, or at least isn't intuitive to set up. **What problems is Site24x7 solving and how is that benefiting you?** I could, and do, set up ping requests through something like cron, but having requests from all over the planet helps ensure our sites for customers stay available to a global audience. **Official Response from Zoho Corporation:** > Thanks, Owen, for your kind words on Site24x7's functionality and usability. To know the latest features regarding setting alarms, visit this page: https://www.site24x7.com/help/alarms.html. To choose not to get alerts for certain conditions, please set up exceptions: https://www.site24x7.com/help/admin/general/browser-notifications.html. For further help, please write to us at support@site24x7.com ### 6. This is excellent site 24*7 monitoring tool **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit S. | IT Support Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Site24x7?** It will very helpful and easy useful tool to monitor the device. **What do you dislike about Site24x7?** The best part about this software is the fact that is hosted in the cloud. **What problems is Site24x7 solving and how is that benefiting you?** To help in monitoring the devices ### 7. Good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2023 **What do you like best about Site24x7?** we have our web monitoring and gets alerts on time **What do you dislike about Site24x7?** Not applicable at this movement. sometime getting false positive alerts which create calls to my team. **What problems is Site24x7 solving and how is that benefiting you?** getting timely update with reports. it will help us to identify the area of issue and take appropriate action ### 8. Best and most affordable monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Bala M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Site24x7?** Convient to use, ease to use the monitoring service **What do you dislike about Site24x7?** As of now nothing, l likw most part of it **What problems is Site24x7 solving and how is that benefiting you?** helps to monitor websites ### 9. Experience to 24x7 in my company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2023 **What do you like best about Site24x7?** I like the ease of using the resources, adding monitors, and the reading we have in the tool, objective! **What do you dislike about Site24x7?** User management could improve a little, triggering alerts and synchronization with third-party tools as well **What problems is Site24x7 solving and how is that benefiting you?** Functionality alerts, logs and analysis make the IT team's day-to-day life easier ### 10. It is nice project, want demo to use it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2023 **What do you like best about Site24x7?** This is simple and onestop product to monitor and manage our infrastructure database and applications **What do you dislike about Site24x7?** There is no point of disagreement untill not get experience **What problems is Site24x7 solving and how is that benefiting you?** Availability performance and optimization of our it infrastructure. ### 11. WFH Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Site24x7?** Very essential for our WFH employees. We **What do you dislike about Site24x7?** None so far. Site24X7 is very amazing and easy to navigate **What problems is Site24x7 solving and how is that benefiting you?** It sends an alerts everytime the machine goes offline ### 12. Best monitoring service! **Rating:** 5.0/5.0 stars **Reviewed by:** Milen M. | System engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2022 **What do you like best about Site24x7?** Site24x7 has one of the most comprehensive monitoring services. You can practically monitor everything - from servers to custom IoT devices! **What do you dislike about Site24x7?** Navigation is a little bit scattered. Because of the many advanced configurations you can create, sometimes it's hard to find some components and settings. **What problems is Site24x7 solving and how is that benefiting you?** We monitor different services - from servers to apps and databases. These are very easy to integrate with Site24x7's StatusIQ Status Page app, where you can automate status page alerts. ### 13. easy implementation and use **Rating:** 4.0/5.0 stars **Reviewed by:** Roman R. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Site24x7?** The implementation is very simple, and the menus are well ordered. Everything can be found easily. **What do you dislike about Site24x7?** APM monitoring should be simpler, only with the initial agent it should do an auto discovery. **What problems is Site24x7 solving and how is that benefiting you?** Monitoring centralization. ### 14. Site24x7 **Rating:** 4.0/5.0 stars **Reviewed by:** Prem C. | System Administrator, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Site24x7?** Best monitoring tools for monitor network and server **What do you dislike about Site24x7?** Response time too delay and no direct contact number **What problems is Site24x7 solving and how is that benefiting you?** Monitoring all server, websites and network on one click ### 15. APM monitor and SQL queries **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2022 **What do you like best about Site24x7?** The Application monitoring service available on Site24x7 is very good, as it helps us with monitoring our servers ex: Amazon, and our purchased servers from the web. **What do you dislike about Site24x7?** The UI, hope they make changes with their UI and make sure it is cleaner and Modern. Also, they could add extra Dashboard customization features, which can help users like us. **What problems is Site24x7 solving and how is that benefiting you?** APM monitoring and the SQL query statements errors, as it helps us with constant monitoring of our website and reports us with errors in individual pages. Once, we get to know on these errors, we can fix and help increase loadtime of our site. ### 16. Site24x7 Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Site24x7?** The flexibility of the site. Permissions are based on the user. Ease to add customers on board. integration with different cloud providers. **What do you dislike about Site24x7?** UI needs to be improved and needs to be more user-friendly. **What problems is Site24x7 solving and how is that benefiting you?** We can get all the data in one place. If users have infra in AWS and Azure, we can monitor it from single place. Alerts make it easier to be updated with our infra. ### 17. Pleasant Experience, Minor comments **Rating:** 4.5/5.0 stars **Reviewed by:** Hussain A. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2022 **What do you like best about Site24x7?** Accuracy and detailed information Slack notifications are good enough The price is very reasonable **What do you dislike about Site24x7?** The mobile app is a bit weird, the notifications don't work at all and the overall UX is not very pleasant unlike the web portal **What problems is Site24x7 solving and how is that benefiting you?** Server monitoring and proactive maintenance ### 18. Great on-line tool. We are testing this tool for a month, It's all done and ready to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolas P. | Analista de infraestrutura, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2023 **What do you like best about Site24x7?** It's all done and ready to use. Great tool. **What do you dislike about Site24x7?** Only two parameters for alerts. Maybe 3 could be better **What problems is Site24x7 solving and how is that benefiting you?** The data about problems on our park with alerts ### 19. Great monitoring tools for the value **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Site24x7?** I like the ease of use, as well as being able to also monitor network devices **What do you dislike about Site24x7?** the fact that when you are trying to add a website/page to monitor, it automatically tries to add ssl and other options that consume monitors **What problems is Site24x7 solving and how is that benefiting you?** Its solving not having to set reminders for expiring SSL certs, notifying us when critical systems go down 1st, before clients are. ### 20. Site24x7 is simples to use, always available and complete flexbility **Rating:** 4.5/5.0 stars **Reviewed by:** Douglas C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Site24x7?** The complete toolbox to monitoring our infra-structre from inside as well from outside network. The prices also are fine and fair. **What do you dislike about Site24x7?** the management interfaces are a bit ugly and complex. **What problems is Site24x7 solving and how is that benefiting you?** We are relaxed about monitoring and guaranteeing the functioning of our infrastructure with Site24x7. ### 21. Site 24*7 Software Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2023 **What do you like best about Site24x7?** Integrating with EC2 & RDS is easy Monitoring is easy with site 24*7 **What do you dislike about Site24x7?** Help from SME sometimes gets delayed Sometime IAM Role ARN doesnt work in single click **What problems is Site24x7 solving and how is that benefiting you?** Helps to monitor most of the cloud infra resources Monitoring report we can view daily weekly montlhy yearly this help to make understand in a better way ### 22. Good tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2023 **What do you like best about Site24x7?** The easy way to implement your AWS services **What do you dislike about Site24x7?** Nothing as of now, as it is just over 20 days that we started using, **What problems is Site24x7 solving and how is that benefiting you?** Easy implementation and dashboard setups ### 23. Cost effective tool with great outcomes **Rating:** 4.5/5.0 stars **Reviewed by:** Swati M. | Enterprise (> 1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Site24x7?** This tool is a holistic tool which covers most of the footprint of customer environment and monitors them effectively. Cost effective solution with great outcomes **What do you dislike about Site24x7?** Not dislike but want to see it consuming 3rd party tools data as well **What problems is Site24x7 solving and how is that benefiting you?** Helping me create a solution for customer offering Aiops and obsevability solution ### 24. This is excellent site24*7 monitoring tool 🔥 **Rating:** 5.0/5.0 stars **Reviewed by:** SHAILENDER K. | IT Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Site24x7?** I am working over the site24*7 monitoring tool, this is very easy and usefull tool. And graphics and logs, threshold, modification and template creations are very easy in this tool. Dashboard interface is very beautiful. **What do you dislike about Site24x7?** Nothing else because this very good monitoring tool l. **What problems is Site24x7 solving and how is that benefiting you?** All is one platform solution ### 25. Best Cloud Based Monitoring Software on a Budget **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos C. | Director Regional de TI, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Site24x7?** Ease of use, very intuitive interface, a single monitoring tool for a broad of IT assets, it is great to be cloud-based, we monitor several locations from a single pane **What do you dislike about Site24x7?** have a few issues while discovering SNMP devices, but in the end, it worked properly, could able to use multiple Network Adapters for SNMP, but mostly was just carpentry work **What problems is Site24x7 solving and how is that benefiting you?** we have multiple sites and the ability to monitor in a single pane regardless of the location is great, now i acknowledge errors before the users report them to the helpdesk **Official Response from Zoho Corporation:** > Thanks, Carlos for those positive words on how intuitive you found Site24x7 to monitor the availability and performance of your IT assets across many geographies. To learn more about SNMP, please read: https://www.site24x7.com/network/what-is-snmp.html, and for any clarifications regarding setup, use, and troubleshooting, kindly write to us at support@site24x7.com. ### 26. Awesome monitoring system **Rating:** 5.0/5.0 stars **Reviewed by:** Victor R. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2022 **What do you like best about Site24x7?** All the monitoring options for each of the servers bases on tressholds and graphics, the way we receive the alerts its a great way to keep all the team involved **What do you dislike about Site24x7?** I woul like to see more plugins for the databases servers and applications ones, apart from that I think its a great tool to keep your environment from any downtime **What problems is Site24x7 solving and how is that benefiting you?** Basic monitoring of the servers and clusters, keep a grapchis for all logs and have customizable tresholds for the resourcer in each server CPU RAM DISK and process coutns **Official Response from Zoho Corporation:** > Thank you, Victor for your positive appraisal of our server monitoring system, and its thresholds. We constantly update our list of plugins here: https://github.com/site24x7/plugins You may read further on the latest we have in store at: https://www.site24x7.com/help/getting-started/plugins.html You may also contribute to our plugins here. For any clarifications regarding setup, use, and troubleshooting, kindly write to us at support@site24x7.com. ### 27. Value for money product **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak C. | Enterprise (> 1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Site24x7?** It provides the functionality to Integrate Site24x7 with 3rd Party tools for easy data transfer. Wonderful dashboards with customization **What do you dislike about Site24x7?** Integration with tolls for users Authentication is not straight forward **What problems is Site24x7 solving and how is that benefiting you?** Monitoring of Complex network was challenge but with site24x7 has made it easy. ### 28. Perfect for monitoring the MS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about Site24x7?** The control and information that we can see at a quick glance from the web console, both the metrics and the service outages that some MS has had in our AKS cluster. **What do you dislike about Site24x7?** We are still using the evaluation version but we are having difficulty controlling the agents and monitors we want to use to collect what interests us the most. **What problems is Site24x7 solving and how is that benefiting you?** It is helping us collect information from the MS to see their usage and consumption peaks in order to better configure the needs we require. ### 29. Alternative to proprietary tools **Rating:** 3.5/5.0 stars **Reviewed by:** OM S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Site24x7?** Keen to integrate IT assets, Application and telematory devices along with IoT on single plateform. Hope it will fulfill my requirements. **What do you dislike about Site24x7?** Yet to assess. Currently reviewing the product and it's functioning **What problems is Site24x7 solving and how is that benefiting you?** It will help to monitor in real time with alerts. ### 30. One stop solution for full stack monitoring **Rating:** 3.0/5.0 stars **Reviewed by:** Abhishek J. | Enterprise (> 1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Site24x7?** A great product which is AI powered full stack monitoring in the multicloud setup. A great customer base **What do you dislike about Site24x7?** No issues as such. Would like to see more features as discussed/shown in the product roadmap **What problems is Site24x7 solving and how is that benefiting you?** It gives a full stack observability solution ### 31. A Strong and robust IT Infrastructure monitoring Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Fernando Vilarim G. | IT Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2023 **What do you like best about Site24x7?** The variety of services that Site 24x7 is able to monitor **What do you dislike about Site24x7?** I think Site24x7 needs to look with some attention to database services monitoring, especially Oracle Database. **What problems is Site24x7 solving and how is that benefiting you?** with site 24x7 we are able to detect many kinds of anomalies in advance before they become real problems for our customers. ### 32. Great Cloud Hosted Monitoring Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2022 **What do you like best about Site24x7?** The number one capability that we were looking for in a VMware monitoring solution was it had to be cloud hosted. Site24x7 was super easy to set up, and the data we are getting out of it covers our needs wonderfully. **What do you dislike about Site24x7?** Site24x7 is not as slick looking as some of the other monitor solutions. However, it gives us the data we need, and the weekly and monthly reports are very useful. **What problems is Site24x7 solving and how is that benefiting you?** We are staring a new line of business providing VMware management and monitoring for small to medium businesses. Site24x7 is giving us that insight into our client's environments so that we can be proactive to issues and effectively troubleshoot when there are issues. **Official Response from Zoho Corporation:** > Thank you, dear user, for your positive feedback on the ease of setup and functionalities offered by Site24x7's VMWare monitoring. We assure you that we are constantly working to make our exhaustive list of features more accessible than before. Please participate in our community forum (https://www.site24x7.com/community/), and subscribe to our YouTube channel: https://www.youtube.com/c/Site24x7. For any clarifications regarding setup, use, and troubleshooting, kindly write to us at support@site24x7.com. ### 33. I appreciate way Gautham has explained every aspects of monitoring which is possible using site 24x7 **Rating:** 5.0/5.0 stars **Reviewed by:** Shyam S. | Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Site24x7?** I am impressed with 360 degree observability solution that site 24x7 offers to run your business without any hiccups **What do you dislike about Site24x7?** Noc view can be enhanced. Polling can be enhanced with more locations. **What problems is Site24x7 solving and how is that benefiting you?** Reliability on the servers and websites ### 34. Amazing features, availability, ease of use and compatibility. Technical support can be better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2022 **What do you like best about Site24x7?** Site24x7 is a great product that comes with great features and ease of use. **What do you dislike about Site24x7?** Support has been our problem. Through they are not bad, they are late in responding to certain production issues. **What problems is Site24x7 solving and how is that benefiting you?** It is improving our response time and reducing our overall downtime ### 35. Good, best price **Rating:** 4.5/5.0 stars **Reviewed by:** Jesús R. | Consultor/Analista e-Learning, Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Site24x7?** Alert SMS, email and voice call (without external integration) **What do you dislike about Site24x7?** Metric of experience users. Dashboard low option of configuration. **What problems is Site24x7 solving and how is that benefiting you?** Perfect for monitoring infraestructures, the best value is alert voice call. ### 36. best tool for monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2023 **What do you like best about Site24x7?** RUM monitoring, which can help to automate and monitor the apps and resources. **What do you dislike about Site24x7?** i don't think so, there is any product/service which we can dislike. **What problems is Site24x7 solving and how is that benefiting you?** Application monitoring to check uptime and cost optimization ### 37. Easy to learn how to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Aline A. | Analista de suporte, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Site24x7?** I like that is easy to learn. I've been using for 3 months now and it's intuitive and practical to use. Another thing is that works well with other plataforms **What do you dislike about Site24x7?** It takes a time to reconnect when the connection fall, sometimes it's a long time, even if the equipment is up. **What problems is Site24x7 solving and how is that benefiting you?** it is helping to monitor the network, if it's up or down. It's good because we can see all the equipments in one single place. **Official Response from Zoho Corporation:** > Thank you, Aline, for writing to us. We appreciate that you found Site24x7 easy to learn, intuitive, and practical. For any clarifications regarding setup, use, and troubleshooting, kindly write to us at support@site24x7.com. ### 38. Good **Rating:** 5.0/5.0 stars **Reviewed by:** Giovanny D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about Site24x7?** The servers monitors because I have in real time information about them **What do you dislike about Site24x7?** Add emails to send alerts because I need to register them **What problems is Site24x7 solving and how is that benefiting you?** The software can monitoring while I can do another things. ### 39. Great monitoring tool **Rating:** 4.5/5.0 stars **Reviewed by:** Himanshu M. | Enterprise (> 1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Site24x7?** Server monitoring is very customisable. We can configure custom monitors **What do you dislike about Site24x7?** Maturity of apm Data correlation between synthetic and apm for same application **What problems is Site24x7 solving and how is that benefiting you?** Eliminating siloes in infrastructure- server , network and cloud infra ### 40. Site24x7, best monitoring tool that I have ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Thao V. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2022 **What do you like best about Site24x7?** - Friendly UI UX - Fast notification - Price is good **What do you dislike about Site24x7?** - Lack of documents - Support is not so fast - Lack of some features **What problems is Site24x7 solving and how is that benefiting you?** We use Site24x7 for monitoring all our Production Web Servers, API and a lot of public services that we provide for our customer And this is an excellent tools, provide precisely the alert also the root cause **Official Response from Zoho Corporation:** > Thank you, Thao, for your positive words on our UI/UX, notification capabilities, and pricing points. We are working constantly to add more features to Site24x7. Please read our product roadmap for 2022 (https://www.site24x7.com/community/site24x7-product-roadmap-for-2022) and read our announcements to know of the latest additions to our product. We request you to read our help page (https://www.site24x7.com/help/) where we document the functionality with step-by-step instructions on setup and use. For any further clarifications, kindly write to us at support@site24x7.com. ### 41. It's a all in one monitoring system **Rating:** 4.5/5.0 stars **Reviewed by:** Rajat S. | Cyber Security Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2022 **What do you like best about Site24x7?** For me deep visibility on different parameters and monitoring solution provided on different platform is best. It gives monitoring solution for different platform at same place. **What do you dislike about Site24x7?** It's a all in one solution monitoring solution. I don't face any issue in it but I think it's UI should be improved for better hands-on. **What problems is Site24x7 solving and how is that benefiting you?** It shows server issues with its root cause so that we can look deep down and find out the issue. It shows server data via different widgets and dashboard. It gives monthly report to understand monitored data on different aspects. **Official Response from Zoho Corporation:** > Thanks, Rajat for your positive words on how Site24x7 has been helping you achieve deep visibility into your IT stack. We assure you that we constantly strive to make our product features more accessible and easy to use for all. For any clarifications regarding setup, use, and troubleshooting, kindly write to us at support@site24x7.com. ### 42. Very Comprehensive and robust monitoring solution for my company **Rating:** 4.5/5.0 stars **Reviewed by:** Gilad H. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Site24x7?** I like the flexibility and depth of features. The easy to read and use dashboard and many options for alerts and maintenance **What do you dislike about Site24x7?** Somewhat over-complicated to tweak alerts. **What problems is Site24x7 solving and how is that benefiting you?** It helps recognize and solve issues before they develop into downtime for my customers It alerts me immediately when important services have problems so I can react swiftly. It allows me to create and automate counter measures for re-curring situations **Official Response from Zoho Corporation:** > Thank you, Gilad for your kind words on the flexibility and depth of features offered by Site24x7. We are delighted to know that Site24x7 has been helpful to recognize and solve your issues proactively, and that you made use of our automation capabilities. For alert profiles, please read our help page here: https://www.site24x7.com/help/admin/configuration-profiles/notification-profile.html For any clarifications regarding setup, use, and troubleshooting, kindly write to us at support@site24x7.com. ### 43. Reliable and complete monitoring system **Rating:** 5.0/5.0 stars **Reviewed by:** Diego O. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2022 **What do you like best about Site24x7?** Site24x7 is a very robust monitoring tool. I have tried others (like Anturis), but Site24x7 can be customized and tailored to a much higher degree. The cost is also relatively low, considering all the value you get from the tool. We have had a few outages with our applications nutriadmin.com and mealplana.com in the past, and Site24x7 has immediately alerted us to the problem and allowed us to fix it promptly. **What do you dislike about Site24x7?** I haven't had any real problems with the tool. It does what it promises. We are a small company, so we haven't needed to utilize every single capability Site24x7 has to offer. If we checked every feature, there might be some limitations with some of them. The fact that you get more features that you can hope ever to need talks about the excellent value for money you get with Site24x7! **What problems is Site24x7 solving and how is that benefiting you?** We run two web applications: nutriadmin.com and mealplana.com. Both websites must be operational 24x7, as our customers need to access them to run their businesses. Site24x7 monitors uptime for both sites and alerts us (phone call, email, text) if they ever go down so that we can jump in and fix technical problems as they arise. **Official Response from Zoho Corporation:** > Thank you, Diego, for your kind words on the robustness and customization capabilities of Site24x7. We are delighted to know that Site24x7 has helped you achieve your monitoring targets, and encourage you to follow our community posts and newsletters to stay aware of new features and updates that may help you as your business expands. For any clarifications regarding setup, use, and troubleshooting, kindly write to us at support@site24x7.com. ### 44. friendly user **Rating:** 4.5/5.0 stars **Reviewed by:** Nazrul A. | Security Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Site24x7?** Best on the dashboard and is easy to customize based on my needs **What do you dislike about Site24x7?** not much to comment obviously once you like these apps and there is no single point to dislike **What problems is Site24x7 solving and how is that benefiting you?** easy to manage and detection comes with the root cause **Official Response from Zoho Corporation:** > Thank you, Nazrul, for your good appraisal of the dashboards and customization capabilities offered by Site24x7. Please read our page on AIOps to know how automation powered by AI and ML (https://www.site24x7.com/aiops.html) help take your monitoring pursuits to the next level of convenience and performance. For any clarifications regarding setup, use, and troubleshooting, kindly write to us at support@site24x7.com. ### 45. Simple to use network management software **Rating:** 5.0/5.0 stars **Reviewed by:** Nader L. | Infrastructure monitoring manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Site24x7?** Because Site24x7 messages indicate severity, it becomes easy for us to filter and act on the right events **What do you dislike about Site24x7?** The performance of Site24x7 depends on the level of visibility and reporting that we want to have **What problems is Site24x7 solving and how is that benefiting you?** Because Site24x7 is great way to determine if a device is up or down, we often use it for network monitoring ### 46. Great solution! **Rating:** 4.5/5.0 stars **Reviewed by:** Fernando P. | Operation, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Site24x7?** Convenience and ease of configuration. Simple. **What do you dislike about Site24x7?** Local support with little knowledge. Need to improve **What problems is Site24x7 solving and how is that benefiting you?** Assisting in monitoring the customer environment. ### 47. Lots of support out of the box. Great extendable plugin system and webhooks. **Rating:** 5.0/5.0 stars **Reviewed by:** David B. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Site24x7?** Alerts and notification and a great support team **What do you dislike about Site24x7?** Takes a while to setup because of the many features **What problems is Site24x7 solving and how is that benefiting you?** Pro active monitoring. Reducing downtime and workload ### 48. Site24/7 - Best Monitoring Application Ever **Rating:** 4.0/5.0 stars **Reviewed by:** Naveen D. | QA Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Site24x7?** Most of the time, it will show the code errors on the site. It's good to check where the error comes from **What do you dislike about Site24x7?** Sometimes we might get too much of notifications that will make us uncomfortable. Apart the from i haven't find any issues yet **What problems is Site24x7 solving and how is that benefiting you?** Easily to find the solution based on the problem ### 49. Recommended **Rating:** 4.5/5.0 stars **Reviewed by:** Ricardo G. | Analista de Infra, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2022 **What do you like best about Site24x7?** The division of alerts. Diversity of monitoring and tshoots. **What do you dislike about Site24x7?** The need to not automatically install the monitoring agent. Or edit the monitoring dashboard. **What problems is Site24x7 solving and how is that benefiting you?** The possibility of receiving notifications without needing to be directly viewing the 24x7 screen **Official Response from Zoho Corporation:** > Thank you, Ricardo, for writing a comment about us. For any clarifications on setup, usage, and troubleshooting, write to support@site24x7.com. ### 50. Site24x7 **Rating:** 5.0/5.0 stars **Reviewed by:** Hebert R. | Noc Analisty, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Site24x7?** System with various applications for monitoring, great! **What do you dislike about Site24x7?** I haven't been able to see any negative points yet, it's a very complete solution. **What problems is Site24x7 solving and how is that benefiting you?** The practicality of including new hosts for monitoring. ## Site24x7 Discussions - [Can I get to monitor from all Site24x7 monitoring locations?](https://www.g2.com/discussions/can-i-get-to-monitor-from-all-site24x7-monitoring-locations) - 1 comment, 1 upvote - [What are the different payment options available and how do I upgrade my account?](https://www.g2.com/discussions/what-are-the-different-payment-options-available-and-how-do-i-upgrade-my-account) - 1 comment, 1 upvote - [Can I change my plans anytime?](https://www.g2.com/discussions/can-i-change-my-plans-anytime) - 1 comment, 1 upvote - [Can I pay month on month for the service?](https://www.g2.com/discussions/can-i-pay-month-on-month-for-the-service) - 2 comments, 1 upvote - [What is a Monitor? What are the lists of Basic and Advanced monitors?](https://www.g2.com/discussions/what-is-a-monitor-what-are-the-lists-of-basic-and-advanced-monitors) - 1 comment, 1 upvote - [View Site24x7 pricing details and edition comparison](https://www.g2.com/products/site24x7/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+14%3A54%3A26+-0500&secure%5Bsession_id%5D=bc249914-77be-418a-a7b8-125f5b692a0c&secure%5Btoken%5D=3c8890c735e4285206d66d9100821c485361f889f6aee3d960060d64879f3fd7&format=llm_user) ## Site24x7 Integrations - [AWS Cloud Development Kit (AWS CDK)](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews) - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [Google Cloud Storage](https://www.g2.com/products/google-cloud-storage/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [JiJi Self Service Password Reset](https://www.g2.com/products/jiji-self-service-password-reset/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [LangChain](https://www.g2.com/products/langchain-langchain/reviews) - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [MongoDB Atlas](https://www.g2.com/products/mongodb-atlas/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [Oracle Java Cloud Service](https://www.g2.com/products/oracle-java-cloud-service/reviews) - [Python](https://www.g2.com/products/python/reviews) - [Sentry](https://www.g2.com/products/sentry/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [SlackNotify](https://www.g2.com/products/slacknotify/reviews) - [Webhooks.io](https://www.g2.com/products/webhooks-io/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## Site24x7 Features **Operations** - Scheduling - Automation - Multi-Cloud Management - Usage Monitoring **Functionality** - Baseline - Alerting - Multi-Site Monitoring - Reporting - Multi-Channel Alerting - Location Insights **Functionality** - Monitoring - Alerting - Logging - Response Time - Reporting - Data Visualization **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Monitoring** - Database Monitoring - Real-Time Monitoring - Cloud Infrastructure Monitoring - Security and Compliance Monitoring **Functionality** - Artificial Intelligence - Machine Learning - Systems Monitoring **Data Preparation** - Data Sources - Indexing - Data Blending **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - AI/ML Assistance - Multi-System Monitoring **Management** - Network Automation - Network Traffic Analyzer - User Provisioning - Network Analytics - Resource Maintenance **Generative AI** - AI Text Generation **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **Telemetry Collection & Ingestion - Observability** - Multi-Telemetry Ingestion - OpenTelemetry Support **Agentic AI - Observability Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Cost Optimization** - Spend Forecasting and Optimization - Recommendations - Spend Tracking **Management** - Performance Baseline - Data Visualization - Path Analysis **Administration** - Activity Monitoring - Multi-Cloud Management - Automation - Auto-Scaling & Resource Optimization **Issue Resolution** - Root Cause Identification - Proactive Identification - Resolution Guidance **Analysis** - Track Trends - Detect Anomalies - Metric and Event Data - Search - Alerts - Live Tail **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Monitoring** - Network Monitoring - Network Discovery - Network Asset Mapping **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Visualization & Dashboards - Observability** - Service Dependency Mapping - Unified Dashboard - Trace Visualization **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Website Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Database Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Reporting - Dashboards and Visualizations - Compliance **Analysis** - Reporting - Dashboards and Visualizations - Spend Forecasting and Optimization **Management** - System Integration - Alerting - Reporting **Visualization** - Dashboards - Data Discovery **Support** - Real-time alerting - Hybrid Infrastructure Support - API Integration **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Correlation & Root Cause Analysis - Observability** - Cross-Telemetry Correlation - Root Cause Detection - Intelligent Alerting **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Scalability & Ecosystem Integration - Observability** - Kubernetes Monitoring - Hybrid/Multi-Cloud Support **Agentic AI - Cloud Cost Management** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Log Analysis** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Network Management Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Cloud Infrastructure Monitoring** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **AI Features - Observability** - Predictive Insights - AI-Generated Incident Summaries - AI Anomaly Detection **Agentic AI - AIOps Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - Cloud Infrastructure Monitoring** - AI-Powered Anomaly Detection - AI-Driven Insight Recommendations **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Real User Monitoring (RUM) - Second by Second Metrics **Functionality** - Synthetic Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability ## Top Site24x7 Alternatives - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,234 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (715 reviews) - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) - 4.5/5.0 (587 reviews)