Vinay V.
VV
Vinay V.
leap business analyst
Mid-Market (51-1000 emp.)
"Sisense CDT - Perfect tool for our small org"
4/5
What do you like best about Sisense?

Sisense CDT - is made for data teams in small org, this is no frills SAAS tool which takes no time to setup and start working on data finding and insights. Deep linking and filter options makes it very easy to maintain the dashboards

As of now we use the tool daily for all the operations, sales and finance data needs Review collected by and hosted on G2.com.

What do you dislike about Sisense?

the only issue we have Sisense CDT is Invoicing system. this is not automated and we have to connect with RM to get the monthly invoice Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

Hi! Thank you for taking the time to review us! We have a product feedback forum located in our community where you can share this issue in for our product house!

See how Sisense improved
Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Visually appealing and users love it"
3.5/5
What do you like best about Sisense?

I enjoy the speed and how easy the UI is for our end users. Easy to integrate without a data warehouse. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Building cubes and other functionality needs a decent amount of work. Slight nuance items need to be addressed that would make the design a lot smoother.

Cost is a large factor. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

Thank you for sharing your positive experience with Sisense. We're thrilled to hear that it has been beneficial for your end users in visualizing and making decisions based on data. We understand your concerns about the cost and the need for improvements in certain functionalities, and we are committed to enhancing the user experience and addressing any challenges. We would love to hear any product feedback you have in the Product Feedback Forum located in our Sisens community.

See how Sisense improved
MK
Milind K.
Director, BI & Reporting
Mid-Market (51-1000 emp.)
"Ease of business intelligence analytics"
5/5
What do you like best about Sisense?

Helpful:

1. Data security

2. Dashboard designing with co-authoring

3. Sharing/publishing

4. Ease of Integration

5. SSO

Upsides:

1. Ease of Implementation

2. Ease of Use

3. Infra management

4. AI/ML Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Least helpful:

1. Subscription

2. Pulse

Downside:

1. Few canned set of chart types

2. Fewer examples on the Developer portal

3. Sections on the developer portal are not properly categories

4. Usage analytics doesn't support embedded dashboard usage Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

We're glad to hear that you find Sisense helpful for data security, dashboard designing, and ease of integration. We appreciate your feedback on areas for improvement and will take them into consideration for future updates. We would love to have you join our Sisense Community.

See how Sisense improved
Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Sisense User for over 5 years with great results"
4.5/5
What do you like best about Sisense?

Being able to pull data from various sources, and create a data story to help user navigate complex data, into an actionable dashboard to show trends, and results. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Some larger data sets can be mildly slow in data queries. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

Thank you for your review; if you have not joined our Sisense community I would encourage you to do so. We have helpful forums and articles for Sisense users, and we are also just a fun place to be!

See how Sisense improved
Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Buggy with Difficult Onboarding but Otherwise Cool"
3/5
What do you like best about Sisense?

I like that we can build our own data models and customize report widgets. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

A lot of features don't exist or aren't fully fleshed out. Filtering or customizing data for reports is difficult. Data model crashes often. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

We're glad to hear that you appreciate the ability to build your own data models and customize report widgets. We understand your concerns about the difficulties with filtering and customizing data for reports, as well as the data model crashes. We are constantly working to improve our platform and your feedback is valuable in helping us address these issues. Please feel free to share your feedback in the Product Feedback Forum located in our Sisense Community.

See how Sisense improved
Andrew G.
AG
Andrew G.
Data Engineering Manager
Enterprise (> 1000 emp.)
"A customizable tool for data storytelling"
4/5
What do you like best about Sisense?

The options to customize. The abiity to edit Javascript within dashboards and widgets couple with BloX allows for the desired look and feel to be achieved. We're pursuing embededded analytics using Sisense Compose SDK, which puts even further control in the hands of developers to meet our UX requirements. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Permissions can be difficult to navigate. Currently, there's only a single owner of any given Sisense object. Only the owner can publish any changes. Luckily Sisense is working on a feature for multi-owner functionality. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

Thank you for sharing your feedback on Sisense! We're thrilled to hear that you appreciate the customization options and the flexibility it provides for your data storytelling needs. We understand your concerns about permissions and are actively working on enhancing this feature to better suit your requirements.

It's great to hear that Sisense is helping you distill data into actionable insights, empowering you to go beyond traditional dashboards. If you have any further questions or need assistance with anything, please feel free to reach out. We're here to support you every step of the way! Our Sisense Community is also available for any questions you may have :)

See how Sisense improved
CM
Calum M.
Enterprise (> 1000 emp.)
"Faster development, easy to learn, looks great and straightforward pricing ."
5/5
What do you like best about Sisense?

I have managed the implementation of every major visualisation tool into several teams. From Business Objects to Tableau and Power BI.

Sisense allows your developers to work faster. It's easy to use, very easy to learn and works incredibly well.

In tests in my current team, we found Sisense loads and operates between 2x and 3x faster that Power BI (P1). Every click, every slicer change is faster, and its really noticable to the end user.

It also looks better, and has no licensing problems for selling this as part of a product for external clients.

I don't need to train colleagues up in "universes", "dax", or spend inordinate amounts of time getting anything out of Tableau

For businesses the best part of Sisense is the pricing.

You buy a package, and you know what it's going to cost.

Try navigating the imposssible pricing structures, usage driven costs you get from many of the alternatives.

Power BI may have a free version, but you can't do much with it, and need to upgrade to an unfathomable pricing plan, which we found works out 3x more expensive than Sisense. Looker is the same, and the other major tools are just as bad. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Blox, which gives the developer the ability to manipulate the functionality and look/feel completely is complex, and difficult to implement. It has the same difficulty as DAX: it's far more power ful than DAX, and can change to visuals of a widget/page, but lacks the documentation.

However you rarely need to use it.

It can be hard to find support information, there isn't the online community you find with the largest tools, but this is getting better. Sisense should focus on creating better documentation and guides for specific use-cases.

There could be more connectors, especially live ones. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

Thank you for your review! As you mentioned, we are working on making our community a more useful tool for customers like yourself. We are always open to suggestions on new topics to be written and shared in our knowledge-based articles--- feel free to complete this attached survey to provide your feedback and suggestions!

See how Sisense improved
Tim B.
TB
Tim B.
Senior Analyst
Mid-Market (51-1000 emp.)
"Excellent way to capture and analyze a lot of data"
4/5
What do you like best about Sisense?

Sisense's dashboards and filters allow for viewing a lot of data quickly, slicing it according to what you most want to see. It's also easy to create a *lot* of dashboards. Flexibility is an obvious benefi. If you've a big appetite for analytics, Sisense is a useful partner for viewing patterns. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

What makes Sisense great is also what makes it occasionally frustrating. There are so many options for viewing data, including what feels like an unlimited number of dashboards, it's easy to drown yourself in data. Learning how to use filters well is crucial for getting the most from Sisense, especially if you're working with a large dataset. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

I am sorry to hear that you tend to have some moments of frustration, I would encourage you to check out the Academy where we have not only a plethora of on-demand learning but also a wealth of webinars available!

See how Sisense improved
JI
Javier I.
Small-Business (50 or fewer emp.)
"Power, versatility, and real self-service"
5/5
What do you like best about Sisense?

With Sisense, we have the right tool to handle all the data remnants presented to us:

- Powerful visualizations, adaptable to any environment, offered to our clients through the simplicity of embedding in our applications in the way we and our clients need. This also allows for direct monetization of the data.

- A powerful modeling layer and connection to various data sources align us with our Data Governance policies, eliminating all barriers in a simple and flexible way.

- All Data Scientists have integrated tools to work natively with SQL, Python, and R and generate all the necessary ML and AI algorithms, directly connected to the visualization layer.

- Being full-stack, there is a clear saving on integration and hidden costs.

- Being an open platform, and without the use of proprietary languages, it allows us to automate all processes at all levels through the REST API. Likewise, it allows us to expand visualizations and configure any needs and components using JS and CSS. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Licensing, being within the range of amounts for all tools in the sector, is sometimes opaque and difficult to measure. However, since it is an annual subscription for a single product, we always know what, how much, and why we are paying. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

Thank you for sharing your point of view. Regarding questions about your contract, we are transparent: please let us know if you need to review the terms of the agreement.

FS
Fayaz S.
Mid-Market (51-1000 emp.)
"My Sisense Experience over 3 years"
2.5/5
What do you like best about Sisense?

We can Integrate multiple applications together in a cube. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

A lot of things about dislike of Sisense i.e

- Too slow in fetching data from the database if you are writing customized queries. The same query runs in the database within a second but Sisense takes 10 to 20 minutes or sometimes hours in execution.

- On every change either small or big you need to rebuild the cube which means you have to wait sometimes for 30 minutes and sometimes more than an hour.

- The Sisense internal SQL query feature is too limited, you can only use basic SQL, nothing advanced.

- Sisense cube mapping only provides INNER JOIN, but sometimes we need LEFT, RIGHT, OR CROSS JOIN to achieve the desired reporting results.

- The Sisense Interface is not user-friendly and the support is terrible, they didn't provide good documentation about advanced features they have like API, embedded code, CSS, etc. Review collected by and hosted on G2.com.

Response from Andrew Loomis of Sisense

Thank you for providing feedback! You'll be happy to hear that many of the things you've listed will be worked on this year as part of our product roadmap. Particularly we are investing in performance, quality, and UX improvements. We expect our roadmap to be available for customers to view next month so I encourage you to reach out to your CSM to learn more.