Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Powerful Customization, Insightful Dashboards"
4/5
What do you like best about Sisense?

I find Sisense's ability to easily create dashboards and widgets to be a huge benefit. This feature allows me to slice and filter widgets to dive deeper into areas of interest for leadership. I particularly appreciate the drill down capabilities, as they are incredibly helpful in exploring data layers. The customization options, especially through dashboard and widget scripts, have made a significant impact on how our data is presented and highlighted. For instance, using widget scripts to tailor the look and feel of widgets ensures they meet specific visual requirements. Additionally, I created a dashboard script that effectively displays the date filter in the widget title for our embedded dashboards, which conveniently allows users to see the date range at a glance without having to scroll back. Overall, these features significantly enhance our ability to gain deeper insights from our data and have been vital in making our data visualization more effective and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

I find the query builder in Sisense lacking in some areas, such as the ability to run multiple queries simultaneously. This limitation forces me to toggle between browser windows when I need to compare queries, which is inconvenient. It would be much more efficient if I could view comparison queries in the same window, similar to how SQL Server operates. Additionally, the error messages in the query builder can be too vague, especially when dealing with nested queries, making troubleshooting more difficult than it needs to be. These issues hinder my workflow and create unnecessary complexity. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

Hi, thank you for the review! I am happy to hear that you are getting such value from the product!! I would love to have you share this feedback regarding pulling a specific set of data to our Product Feedback Forum located in our Sisense Community.

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Juan Pablo M.
JM
Juan Pablo M.
Enterprise (> 1000 emp.)
"Best tool for analyze data"
4/5
What do you like best about Sisense?

The ability to connect multiple sources and correlate each. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

There are no real guidelines or manual on all the things you are able to do. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

Hi Juan Pablo, thank you for taking the time to leave us a review, we appreciate feedback that we can take back to our product team that can help makes us better. I encourage you to join our Sisense Community so you can participate in group discussions, learn from other users, as well as provide direct feedback in our newly launched Product Feedback Forum. looking forward to seeing you around the community!

See how Sisense improved
satywan b.
SB
satywan b.
Associate Software Engineer
Mid-Market (51-1000 emp.)
"Turning Complex Data into Clear Decisions"
5/5
What do you like best about Sisense?

What I like best about Sisense is its ability to turn complex data into clear, actionable insights through powerful, user-friendly analytics. Sisense excels in integrating data from multiple sources, enabling users to create interactive, customizable dashboards without heavy reliance on IT. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

What some users might dislike about Sisense includes a few areas where the platform could improve:

Learning Curve: While Sisense is designed to be user-friendly, new users, especially those without a strong background in data analytics or BI tools, may find the initial setup and certain advanced features somewhat complex.

Pricing: Sisense can be relatively expensive compared to some other BI tools, especially for smaller businesses or teams with limited budgets. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

We're glad to hear that you find Sisense's ability to turn complex data into clear, actionable insights valuable. Our goal is to provide powerful, user-friendly analytics for all users. We have a handful of additional resources for customers- such as the Sisense Community and the Sisense Academy. If you have not joined either, we would love to have you!

See how Sisense improved
Jai C.
JC
Jai C.
Mid-Market (51-1000 emp.)
"Quick Reporting with Game-Changing Features"
4/5
What do you like best about Sisense?

I love the 'Analyze This' feature in Sisense and how quickly I can get small insights. Pulse alerts have been a game changer for my team. The initial setup was smooth, and the Sisense team assisted us with getting it up and running. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Sometimes the error messages in the Data section don't make sense. Review collected by and hosted on G2.com.

CP
Chris P.
Head of Product
Small-Business (50 or fewer emp.)
"Essential Tool with Stellar Customization and Support"
4/5
What do you like best about Sisense?

I appreciate the capabilities of Sisense in providing valuable business analytics dashboards to our users for over three years. It effectively assists in gathering and displaying a significant amount of information from our platform in a meaningful way, helping us to visualize trends in data. The inclusion of an API integration is highly useful for automating the creation of data models and dashboards, which has been exceptionally beneficial. Additionally, the customizable branding options align well with my company’s needs, enhancing the overall experience. The dashboards themselves are instrumental in presenting information clearly to users. These factors contribute significantly to my satisfaction with the product, making it a key tool in our operations. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

I found the initial setup of Sisense not as straightforward as I would have liked. It required finding the right documentation and working with the Sisense support team to get it set up and working correctly. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

Thank you for sharing your feedback. We understand that the initial setup process may have been challenging, and we appreciate your patience. We're continuously working to improve our onboarding process to make it more user-friendly. We have a ton of helpful articles for onboarding and other areas/topics in our community! I would love to have you check out the knowledge-based articles specifically!

See how Sisense improved
Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Useful product but playing catchup with new entrants in the space. "
3/5
What do you like best about Sisense?

Nothing new - we decided not to renew our contract with Sisense. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

They had a massive security breach that impacted us financially. Their response to that was not helpful and they deprioritized customer support Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

This feedback is wonderful, and I think would get the best traction in our Product Feedback Forum located in the Sisense community. I encourage you to join and share your thoughts to help make documentation better!

See how Sisense improved
Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Intuitive UI and a Smooth Sisense Experience"
4.5/5
What do you like best about Sisense?

I appreciated the intuitive user interface. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

There's nothing I dislike about Sisense. Review collected by and hosted on G2.com.

Pavan K.
PK
Pavan K.
"Efficient Data Visualization with Room for Improvement"
3.5/5
What do you like best about Sisense?

I use Sisense for data analysis and reporting, and it helps visualize data clearly through dashboards, saving me a lot of time. I like its strong performance on complex data and appreciate the customization over rigid templates. It also blends data into a single analytical model and reduces manual spreadsheet work. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Sisense has limited native transformation capabilities beyond basic calculated fields. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

We're glad to hear that Sisense has been helping you save time and visualize data clearly through dashboards. We appreciate your feedback on the limited native transformation capabilities; if you haven't added this to the Product Feedback Forum in the community, I would encourage you to! The team monitors this forum daily!

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Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great Out-of-the-Box Widgets, but Dashboard Changes Are Tricky"
3/5
What do you like best about Sisense?

A good set of out of the box widgets that meets most requirements Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Making changes to existing dashboards is problematic Review collected by and hosted on G2.com.

gulshan d.
GD
gulshan d.
Salesforce developer
Small-Business (50 or fewer emp.)
"Sisense Analytics Platform Review"
5/5
What do you like best about Sisense?

It just makes sense of data in a way that feels intuitive.I can build a complex dashboard without needing to be a full-time engineer, and the way it handles massive, messy datasets still feels like magic. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

While the dashboards look great,the actual builder feels a bit dated and clunky. It's not as sleek or intuitive as some newer tools, and sometimes a simple formatting change takes more clicks than it should Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

It's great to hear that Sisense has turned your scattered data into a single source of truth and has empowered you to find answers yourself, speeding up your decision-making. I would suggest checking out our Sisense community for articles that can be helpful for any formatting issues you may run into!

See how Sisense improved