Looking for alternatives or competitors to sisCall Center? Auto Dialer Software is a widely used technology, and many people are seeking innovative, productive software solutions with preview dialing, progressive dialing, and predictive dialer. Other important factors to consider when researching alternatives to sisCall Center include reliability and ease of use. The best overall sisCall Center alternative is Genesys Cloud CX. Other similar apps like sisCall Center are Sprinklr Service, Zoho Desk, Zendesk Support Suite, and Salesforce Service Cloud. sisCall Center alternatives can be found in Auto Dialer Software but may also be in Help Desk Software or Contact Center Software.
Messangi is a Customer Engagement Platform or CPaaS (Communications Platform as a Service) that enables brands to deliver personalized content and brand experiences across the customer journey. Our powerful multi-channel platform orchestrates billions of interactions through WhatsApp, SMS, RCS, Push Notifications, Mobile Wallet, and more on behalf of the world's leading brands. By providing an open API, extensive documentation, and personalized human guidance, we help organizations improve interactions and enhance communication efficiency, driving growth and success.
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Messangi is a Customer Engagement Platform or CPaaS (Communications Platform as a Service) that enables brands to deliver personalized content and brand experiences across the customer journey. Our powerful multi-channel platform orchestrates billions of interactions through WhatsApp, SMS, RCS, Push Notifications, Mobile Wallet, and more on behalf of the world's leading brands. By providing an open API, extensive documentation, and personalized human guidance, we help organizations improve interactions and enhance communication efficiency, driving growth and success.