Sirion is a great tool with lots of capabilities. The group was responsive each time we had a need or concern. Review collected by and hosted on G2.com.

Too many buttons to go through to submit a request. Review collected by and hosted on G2.com.

Tool based on Service Now engine or simply similar visual side of the tool.

Notifications.

All contract requirements are listed in the tool. Review collected by and hosted on G2.com.

Using Sirion toolset increases time to deliver daily, weekly and monthly tasks.

Due to a lack of automation and toolset integration, all tasks being done two times. Review collected by and hosted on G2.com.

Process execution and automations of raw data Review collected by and hosted on G2.com.

Automatic emails for everything, not easy to turn off. Also the GUI leaves room for improvements. E.g. when moving between topics it's not easy to find the way back again. Review collected by and hosted on G2.com.

Easy to use system and analytics. The solution enables full lifecycle mgmt, which is challenging to get right. Review collected by and hosted on G2.com.

Continue to look for areas to test and expand user base to expand applicability for enterprise applications Review collected by and hosted on G2.com.

Highly collaborative, responsive executive team. Review collected by and hosted on G2.com.

The training program for certified implementation specialists is still in its infancy. Review collected by and hosted on G2.com.