Wide area of possible functionalities. The commitment of Sirion team. Ongoing development of tool. Very helpful additional functionalities are delivered (free of charge) with new releases. Very interesting/promising developments in the pipeline. Partnership behaviour of Sirion. Review collected by and hosted on G2.com.

Developments sometimes take too long, resp. testing and fixing of issues of new developments. Area of template-management has room for improvement. Review collected by and hosted on G2.com.

For me the most important and useful SirionLabs features were flexibility, adaptation, ability to optimize and automate business processes as well as great reporting options e.g. quick dashboards that save time. The best thing was working with a team of great experts and professionals who are always ready to provide the support and guide us thru the changes to design the modules that fit out business needs. Review collected by and hosted on G2.com.

I think there is always room for improvement but SirionLabs team is continuously working on make the tool faster and more user friendly. The work never stops as the customer and business requirements are always changing. Review collected by and hosted on G2.com.

The ability to manage all the contract obligations in one place and in easy way, the felixibility of the tool is a big plus, also great customer support - SirionLabs has been a great partner for us during and post implementation. The support team has been responsive and never kept us waiting on our support requests. With such a complex implementation spanning users from various departments, we constantly relied on the SirionLabs team to help resolve teething issues. The robust escalation matrix with the top management also getting involved wherever needed and the commitment they showed towards solving all our issues as quickly as possible has been one of the main reasons in making this project a success for us. We have enjoyed working with them and would be happy to do so again. Review collected by and hosted on G2.com.

It took quite some time to get the whole team to understand the tool and start using it. Review collected by and hosted on G2.com.

It is a very effective centralized means to manage the overall life cycle of multiple contracts. Contract amendments, renewals, and steady-state deliverables can be tracked in detail, eliminating gaps. When you have a question about a vendor or their services and history, all the information is in one place. Review collected by and hosted on G2.com.

The meeting governance module has been challenging to implement. Review collected by and hosted on G2.com.

- ROI based implementation approach

- intuitive navigation

- continuous and customer-centric enhancements Review collected by and hosted on G2.com.

- UI language translations should be proofread by native speakers but since this can be adjusted/improved on the fly during the implementation project it is only a minor topic. Review collected by and hosted on G2.com.

The key business benefits that SirionOne delivers to us are:

• All contracts under an easily traversable supplier hierarchy

• Transparency on obligations and obligation management across our strategic supplier base.

• Ability to check invoice against pricing, consumption, with system calculated discrepancy amounts.

• Tracking governance body meetings, related actions, and issues for resolution.

• Great BI dashboards that also allows drill-down to underlying data. Review collected by and hosted on G2.com.

The tool is quite extensive and requires some time and effort for familiarization. Review collected by and hosted on G2.com.

In general:

SirionLabs is a complete and very professional Contract Life Cycle Management toolset, which gives you the possibility to look at data on all levels from a very detailed level, up to a level on which all data has been aggregated to a company management level. Very nice, clear and downloadable business intelligence dashboards and reports.

The six modules:

1) CONTRACT MANAGEMENT MODULE - with easy access to and visibility of the DOCUMENT REPOSITORY for all contractual documents, and the relationship between the documents

2) PERFORMANCE MANAGEMENT MODULE - with fully automated OBLIGATION & SERVICE LEVEL MANAGEMENT

3) FINANCE MANAGEMENT MODULE - used for INVOICE VALIDATION and/or automated BILLING FILE CREATION

4) COLLABORATION MODULE - with our INTERNAL RISK REGISTER and management of ACTIONS and GOVERNANCE MEETINGS

5) ADVANCED ANALYTICS MODULE - overlaying data from all other modules with highly customized BUSINESS INTELLIGENCE ANALYTICS, USER SPECIFIC DASHBOARDS and REPORTS

6) CONTRACT AUTHORING MODULE - today we are only using parts of the functionality in this very powerful module, i.e. CONTRACT CHANGE NOTES and REQUEST FOR SERVICES management

My journey with SirionLabs:

It started in March'20 when I was assigned the task to, locally in Sweden, programme manage the implementation of SirionLabs on Fujitsu Sweden's top-6 accounts, and significantly increase the usage of the system. The input consisted of a list of around 50 statements related to problems/needs/areas of improvements in the company's day-to-day work. We reached the goal by the end of the FY20. The successful outcome of the SirionLabs programme was achieved by analysing, categorising (in some 15 initiatives) and implementing solutions (some of them quite complex) to address all statements, presented in the needs analysis. Some of them very complex. Some initiatives required account specific solutions, while many were implemented as common initiatives for all 6 accounts, to ensure that aggregated data would give a standardised Business Intelligence view for Fujitsu Sweden’s senior management.

The people:

SirionLabs' Senior Account Director Sarah, the project management, technical implementation and support teams in India, and SirionLabs' executive management, have all been very professional, knowledgeable, responsive, timely and positive to work with.

Conclusion:

The extremely good and professional cooperation with the SirionLabs team was one of the key success factors for our programme. And the toolset itself is a complete, powerful, stable and secure solution for managing the customer contracts from end-to-end. We have completed a great overall experience journey together! Review collected by and hosted on G2.com.

It takes long time to get familiar with, understand and get the most out of all the functionality in this packed toolbox Review collected by and hosted on G2.com.

The tool enables the governance and obligations of both parties with a completeness in view. The potential to implement the different modules and make the interaction between supplier and customer complements the traditional ways of working. The Sirion team is very professional and works closely together with us to make neccessary adaptations and improvements to fit our needs. The implementation of the tool will push the need for standardisation in how we sell, procure and manage service delivery, thus increasing the awareness of what it takes to provide complex services and the status of the fulfillment becomes transparent. Review collected by and hosted on G2.com.

The implementation of the tool in exiting teams and major legacy engagement has a learning curve that needs to be considered at decision to implement. It needs dedication and from time to time also benefit from scrutinizing our own standardisation to benefit fully. Review collected by and hosted on G2.com.

An extensive list, but I can mention which I like the most

a) Good UI interfaces

b) Insight; this gives clear visibility of all aspects of vendor performance.

c) One can see RACI clearly on the workflows, who need to do what etc.

d) Easy to configure Vendors/Contract

e) Obligation, Performance modules, which are best in class. Review collected by and hosted on G2.com.

The governance module needs enhancements similar to other modules. Review collected by and hosted on G2.com.

A streamlined and insightful management of contracts, allowing better structure and flow in the contract management. Review collected by and hosted on G2.com.

If not careful the flows could end up being too complex. Keep in mind user experience/value creation versus what the actual needs are of the company. Review collected by and hosted on G2.com.