--- title: SIPcity Reviews meta_title: 'SIPcity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how SIPcity works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # SIPcity Reviews **Vendor:** SIPcity **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.5/5.0 **Total Reviews:** 2 ## About SIPcity SIPcity is the only Australian business VoIP provider delivering it’s cloud PBX with all features and functionality included free as part of the service. We’re dedicated to offering high-value business features. Specifically, this includes: call recording. conferencing. auto-attendant. simultaneous ring/one number. vFax, (known as virtual fax, faxmail or fax to email). voicemail to name a few, without the additional of per user license costs. ## SIPcity Pros & Cons **What users like:** - Users value the **affordability** of SIPcity, benefiting from an all-inclusive price for essential services without extra fees. (1 reviews) - Users appreciate the **all-inclusive pricing** of SIPcity, simplifying planning with seamless call recording and conference calling. (1 reviews) - Users value the **all-inclusive pricing** of SIPcity, simplifying planning with features like call recording and conference calling. (1 reviews) **What users dislike:** - Users experience **frequent call drops** with SIPcity, negatively impacting communication and reliability. (1 reviews) - Users report **fluctuating call quality** with SIPcity, including issues with delays, choppiness, and call drops. (1 reviews) ## SIPcity Reviews ### 1. Communicate effectively with clients and colleagues **Rating:** 5.0/5.0 stars **Reviewed by:** Petra B. | Customer Success Coordinator, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2024 **What do you like best about SIPcity?** For me, the strength of SIPcity is the availability of the services at an all-inclusive price. Being able to have the call recording, conference calling and the like with no per seat fee makes the planning for our phone system much easier. **What do you dislike about SIPcity?** I have been facing fluctuating call quality issues with SIPcity. It is either a call is perfectly fine having no kind of delay or choppy or worst, call drops happen. **What problems is SIPcity solving and how is that benefiting you?** SIPcity cloud PBX system removed the necessity to buy costly equipment for the on-premise and decentralized the phone system. The features such as call recording and conferencing help us in our day to day business activities. ### 2. Afford our clients with a professional image **Rating:** 4.0/5.0 stars **Reviewed by:** SITTIPORN P. | HR Assistant, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about SIPcity?** The best thing with SIPcity for my situation is how cheap it is. It is also advantageous because my team can view features or work with calls via the internet regardless of their location. **What do you dislike about SIPcity?** With regard to call control options I think there are not many interesting solutions. I have no ability to set specific rules for routing the calls, as well as no more detailed control over the call queues. **What problems is SIPcity solving and how is that benefiting you?** I have found SIPcity useful for business communications. Moving from the conventional telephone network to a Voice-over-Internet Protocol platform solves organizational problems and cuts expenditure. - [View SIPcity pricing details and edition comparison](https://www.g2.com/products/sipcity/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+01%3A09%3A54+-0500&secure%5Bsession_id%5D=5bfcfbf6-e2ef-4bfd-9837-e89b64ffaf0d&secure%5Btoken%5D=208acff7efb83e9d5e2459453a35d0d59c62795615b47dd41988176238c1d5aa&format=llm_user) ## SIPcity Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Agentic AI - UCaaS Platforms** - Third-Party Integrations **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Extensions** - Tenancy Flexibility - Native VoIP **Access** - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Electronic Faxes - IVR - Video Call Recording - Customizable Reports - Real-Time Reporting - Meeting Management - Screen Sharing - Two-Way Audio & Video - Virtual Voicemail **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription **Additional Functionality** - Trend Analysis - Generative AI - Voice Mail - SSL Security - Caller ID - Multi-Channel Communication - Activity Tracking - Interaction Tracking - Alerts/Notifications - Virtual Backgrounds - Mobile Access - Contact Management - Call Center Management - Access Controls/Permissions - Call Tracking - Call Transfer - Group Messaging - Call Recording - AI Copilot - Call Monitoring - Task Management - SMS Messaging - Reporting & Statistics - Activity Dashboard - Call Routing - Multi-User Collaboration - Single Sign On - Chat/Messaging ## Top SIPcity Alternatives - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,667 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,037 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,578 reviews)