Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Easy to use and clean"
4.5/5
What do you like best about Simpro?

Easy to you and use onsite and in the office Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Freezing and loosing information on jobs sometimes Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro
Edit edit

Thank you for your review! We're thrilled to hear that you find Simpro easy to use and appreciate its job organisation and scheduling features.

We value your feedback about the mobile app and our team is continuously working on improving it. We would love for you to share your ideas for how we can improve the experience on the customer Ideas Portal.

If you have any further suggestions, feel free to reach out. We're here to support you every step of the way.

Regards

Simpro

Verified User in Computer Software
CC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Simpro: Clear, concise, and easy — connects our whole company"
5/5
What do you like best about Simpro?

Simpro is clear and concise. Easy to use and connects everyone in the company Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Sometimes it won’t refresh when you click the top right refresh icon. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Simple, Easy-to-Use Platform with Smooth System Integration"
5/5
What do you like best about Simpro?

The platform is simple and easy to use. the integration of our system. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Lightning AI needs to have better common sense. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"All-in-One Solution for Streamlined Operations and Growth"
4.5/5
What do you like best about Simpro?

- Single source of truth: Quoting, scheduling, job costing, purchasing, invoicing, and asset management all sit in one system, reducing duplication and errors.

- Strong job costing: Real-time visibility of labour, materials, variations, and margins makes it easier to control profitability.

- Scheduling and dispatch: Useful calendar, capacity planning, and technician allocation for field teams.

- Workflow consistency: Templates, prebuilds, and automations help standardise processes across jobs and staff.

- Integration ecosystem

- Scalability Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Complex to set up and can feel slow or clunky for simple tasks. Review collected by and hosted on G2.com.

DH
dave h.
operations manager
Mid-Market (51-1000 emp.)
"the software is very easy to use and learn"
5/5
What do you like best about Simpro?

Leads are easy to convert into quotes, creating Scripts is good, acccepted quotes again are easy to turn into jobs, then Invoicing

The work flow is very good Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Going backwards after you open up a screen, sometimes it is slow, searching for some things you have to be specifc to find what you are looking for Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro
Edit edit

Hi Dave,

We want to express our gratitude for taking the time to share your feedback about Simpro. We're thrilled to learn that you find our software easy to use and learn, especially when it comes to converting leads into quotes, creating scripts, and managing your workflow from quotes to jobs to invoicing.

We highly value user experience, and we've invested significantly in tools and processes aimed at enhancing efficiency and addressing concerns such as excessive clicks. As part of our ongoing efforts to improve, we recently migrated our servers to AWS to enhance the speed and reliability of Simpro, which should result in a smoother experience for you.

Regarding your implementation of the Maintenance Planner, it's a robust tool that has the potential to greatly benefit your operations. To ensure you extract the maximum value from it, we encourage you to reach out to our professional services team. They are well-equipped to provide you with expert guidance and best practices, helping you optimize your use of the Maintenance Planner and customize it to meet your unique requirements.

Should you have any additional suggestions or questions during your implementation journey, please don't hesitate to get in touch. Your success remains our utmost priority.

Best regards,

Simpro

DW
Damian W.
Commercial Business Partner
Mid-Market (51-1000 emp.)
"Stable and User-Friendly Software"
4.5/5
What do you like best about Simpro?

Software is stable and easy to use. customer success team is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

some development updates take a while, ie adapting table filters Review collected by and hosted on G2.com.

Alan S.
AS
Alan S.
Project Manager Jr.
Architecture & Planning
Small-Business (50 or fewer emp.)
"An amazing all in one platform."
5/5
What do you like best about Simpro?

Its functions, they are very helpful, its layout Review collected by and hosted on G2.com.

What do you dislike about Simpro?

the way we have to organize our inventory Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro
Edit edit

Hi Alan,

Thank you for sharing your thoughts about Simpro. We're thrilled to hear that you find it an amazing all-in-one platform and appreciate its functions and layout.

Regarding your concerns about inventory organization, we understand that efficient inventory management is crucial. We're continuously working on improving our platform, and your feedback is valuable in this regard.

It's great to know that Simpro is helping you manage projects from start to finish and streamline your administrative processes. The ability to handle projects comprehensively within one platform can greatly enhance efficiency and productivity.

If you ever have more suggestions or questions, please don't hesitate to reach out. Your input helps us refine and enhance Simpro to better meet your needs.

Best regards,

Simpro

OM
Ovez M.
Purchasing and warehouse clerk
Small-Business (50 or fewer emp.)
"Helpfull for managing the business"
4.5/5
What do you like best about Simpro?

You can fit many diffirent features in one system Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Sometimes it might work slow. And limite Review collected by and hosted on G2.com.

Russ C.
RC
Russ C.
Mid-Market (51-1000 emp.)
"Helpful, but very annoying"
2.5/5
What do you like best about Simpro?

Our company now has over 100 employees so we started using SimPRO about 1 year ago. There was a 6 month period where everyone had to learn to use the software. Integration did not go as smoothly as anticapted and the learning curve was much higher than we were told. It wouldn't be hard for a small business to get on board with this, but for a large business it's significantly harder. Just getting everyone to start using it and dealing with all the questions was frustrating. However it has definitely brought more organization into our workflow. I also like how we can use one software for most of the different branches of our company to share information and stay informed about most jobs. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

The worst thing about SimPRO is that you have to do things a certain way. It is not flexible at all. If you don't do things exactly right they won't function. One example is revising invoices. This is impossible to do and you have to delete the invoice in order to even be able to make changes to the job, then you have to send a new invoice in place of the original one. In the span of 6 months we have found a work around for this,but it shouldn't have taken that long for such a simple problem. Review collected by and hosted on G2.com.

Craig B.
CB
Craig B.
Mid-Market (51-1000 emp.)
"Simplifying Business Operations"
5/5
What do you like best about Simpro?

Simpro has allowed us to simplify our business processes by unifying our lead management, estimating, proposals, service and project management, and invoicing in a single application. We previously had to cobble together workflows with multiple different applications, which was very cumbersome.

It was very quick and easy to deploy. We were up and running in a matter of weeks. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

We do not have an accounting integration so that process is still very manual for us. It also does not allow us to perform accurate cost accounting in Simpro since all of the true cost lies within our ERP. We would also love to see Simpro support one or more of our vendors for integrated estimating and procurement activities. Review collected by and hosted on G2.com.