After several years of using it find the asset management the attachments to sites to be very user friendly we have been using it for such a long period of time that its second nature Review collected by and hosted on G2.com.

When we do maintenance, we’ve had to come up with a workaround where we add a separate maintenance charge. This is because SIMPRO charges per type of equipment, and once you factor in travel and everything else, that approach doesn’t work very well for us. As a result, we have to run a secondary spreadsheet to track the hours allowed on these sites and move them across.

It would be ideal if you could set up a site routine—for example, quarterly with 4 hours allowed, or annual with 6 hours allowed. We’ve used systems in the past that operate this way, but SIMPRO seems to work per item of equipment being maintained. We haven’t found a way to handle this within SIMPRO other than relying on that secondary spreadsheet. Review collected by and hosted on G2.com.

I’ve been using Simpro Lightning AI and have been genuinely impressed by the improvements it has brought to our operations. The software feels intuitive and efficient, which has made day-to-day use straightforward for our team.

One of the standout upgrades is the new BI Boards. They’re a major step up from the previous reporting tools, with better visibility, cleaner dashboards, and more actionable insights. The data is also much easier to interpret, which helps us make faster, more informed decisions.

Support from the Simpro staff has been second to none, especially from Idan in the Miami office. He’s been super responsive, even with the huge time difference.

The integration process was also seamless and easy to understand. Review collected by and hosted on G2.com.

It can feel clunky at times, especially when working with digital forms. The PDF overlay starts to lag as more fields are added. Review collected by and hosted on G2.com.

As an owner, it gives me great real-time insight into my business, from work orders to quotes. Online quote approvals are very cool. The newer AI enhancements, like Fast Cash and Lightning, have also been easy to implement and have been valuable for running our business. Review collected by and hosted on G2.com.

Building maintenance quotes can be difficult to prepare because they’re not like a simple, one-off service quote. Review collected by and hosted on G2.com.

I like how we can attached pictures to all of our jobs and quotes. It makes it very helpful for office personell to document and invoice jobs with visual feedback from the job site. Review collected by and hosted on G2.com.

It's not a dislike so much as an area that needs improvement. On the proposal side we need a more polished interface where we can pull in pictures and product descriptions to create a more polished output. I know it possible to create this but requires a lot of manual setup. We have used other platforms like Portal.io for example that do this simply and create nice proposal. Now it's just a shopping list of parts and prices which is great for some customer but not for others. Review collected by and hosted on G2.com.

In my role the electronic ease of invoicing, statements and collecting deposits are remarkable. I did not have that with my other software and was the biggest selling point in moving to Simpro. Review collected by and hosted on G2.com.

That I can only have 5 tabs open at a time . I have to close out some constantly. I would love to have the ability to credit just sales tax from an invoice Review collected by and hosted on G2.com.

Workflow and documentation have improved significantly for us. Simpro has streamlined our service department by creating a smoother flow of information from the lead and quoting process through to job completion and invoicing. It also provides quick access to site management details and asset history, which helps our field technicians stay informed and work more efficiently. Review collected by and hosted on G2.com.

It does require training and oversight to ensure the information is entered correctly and consistently. Review collected by and hosted on G2.com.

It performs many functions and does most of them really well. Review collected by and hosted on G2.com.

It lacks a few features that would be more helpful for tracking job material. A feature that allowed for tracking of material staged and material taken for a job would help my warehouse department immensely.

The inventory thresholds set of catalogued items should be exportable into Excel sheets like quantities, storage location, etc. Review collected by and hosted on G2.com.

Does everything that you need it to and then some! Very impressive software that covers most aspects of business Review collected by and hosted on G2.com.

Due to the nature of the system, it is very difficult to make amendments, set up new workflows etc. When it works the way you want it to - it works well, but setting up anything additional after that initial set up can be extremely time consuming and frustrating Review collected by and hosted on G2.com.

Everything! it save time and keeps everything in a specific format when using scripts. Cost track on projects has never been easier, and keeping on top of variations on job is simple. Review collected by and hosted on G2.com.

Plant items do not share across companies as expected. No in house fgas module. Review collected by and hosted on G2.com.

After the initial setup, Simpro gives us a great all-in-one place to manage our operations, create quotes and invoices, and track our labour and material costs. Review collected by and hosted on G2.com.

I haven’t found anything I dislike yet, but that doesn’t mean there haven’t been a few learning curves along the way. Review collected by and hosted on G2.com.