--- title: Simpro Reviews meta_title: 'Simpro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 449 reviews by the users' company size, role or industry to find out how Simpro works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 449 scale: '5' date_modified: '2026-08-01' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Simpro Reviews **Vendor:** Simpro **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 449 ## About Simpro Simpro is a global, AI-driven field service management software platform for residential and commercial trade businesses. Simpro provides field service management, job management, project management, asset maintenance, reporting, invoicing, scheduling, dispatching, and operational tools for trade contractors and field service businesses. Simpro serves residential and commercial trade businesses, including electrical, fire protection, HVAC, plumbing, security, and other field service industries. The platform helps contractors manage people, jobs, projects, assets, customers, cash flow, reporting, inventory, and field operations from one connected system. Simpro was founded in 2002 after an electrical business owner and a software engineering student set out to build software that worked for the trades in the field and in the office. Today, Simpro is positioned as a global AI-first operating system for residential and commercial trades. Simpro exists to help trade contractors run stronger, more profitable businesses. Its mission is to double contractor profitability by giving the trades better tools, better margins, and more operational visibility. Simpro helps field service and trade businesses manage the full job lifecycle, from estimating, quoting, scheduling, dispatching, mobile work, job documentation, asset maintenance, invoicing, payments, reporting, and business intelligence through to customer engagement and operational growth. Simpro serves residential and commercial trade businesses, including electrical, fire protection, HVAC, plumbing, security, and other field service industries. The platform helps contractors manage people, jobs, projects, assets, customers, cash flow, reporting, inventory, and field operations from one connected system. Simpro serves the following industries: electrical fire protection HVAC plumbing security and many others The platform helps contractors manage people, jobs, projects, assets, customers, cash flow, reporting, inventory, and field operations from one connected system. Simpro employees work on technology that supports the people who keep homes, buildings, infrastructure, and essential services running. The company’s teams build software for real-world field operations, helping contractors save time, improve profitability, support technicians, and grow sustainable businesses. Simpro works across multiple regions, including Australia, New Zealand, the United Kingdom, Ireland, the United States, and Canada. Official office locations include Brisbane, Auckland, Reading, Broomfield, Miami, and Red Bank. Simpro is part of the Simpro Group portfolio, which includes Simpro, AroFlo, BigChange, and ClockShark. Primary topics: Field service management software; job management software; trade contractor software;business management software for trades; AI for field service; scheduling and dispatch software; asset maintenance software; contractor profitability; electrical contractor software; HVAC software; plumbing software; security contractor software. ## Simpro Pros & Cons **What users like:** - Users appreciate the **ease of use** of Simpro, highlighting its seamless workflow and efficient asset management. (7 reviews) - Users value the **comprehensive data management** in Simpro, enabling streamlined asset maintenance and workflows. (5 reviews) - Users appreciate the **streamlined data collection** and comprehensive features of Simpro, enhancing workflow efficiency and accuracy. (5 reviews) - Users commend Simpro for its **efficiency** in asset management, streamlining workflows and reducing errors effectively. (4 reviews) - Users benefit from the **centralized system** of Simpro, enabling efficient management of assets and workflows in one place. (3 reviews) - Users highlight the **quick and comprehensive customer support** from Simpro, enhancing the overall user experience significantly. (3 reviews) - Invoicing (3 reviews) - Project Management (3 reviews) - Scheduling (3 reviews) - Useful (3 reviews) **What users dislike:** - Users find simPRO's **complexity** challenging, noting it requires significant setup and training for effective use. (3 reviews) - Users find the **complex setup** of Simpro challenging, leading to difficulties in onboarding and workflow integration. (3 reviews) - Users find the **difficult learning curve** of Simpro daunting, especially when adapting to numerous features and functions. (3 reviews) - Users find the **learning curve steep** , feeling overwhelmed by the complexity and extensive setup required for Simpro. (3 reviews) - Users find the **setup difficulties** of Simpro challenging, impacting onboarding and staff training for effective use. (3 reviews) - Setup Issues (3 reviews) - Users find that **improvement is needed** in Simpro due to a complex onboarding process and ongoing training challenges. (2 reviews) - Learning Difficulty (2 reviews) - Setup Difficulty (2 reviews) - Users find the **slow performance** of Simpro frustrating, hindering efficiency in completing even simple tasks. (2 reviews) ## Simpro Reviews ### 1. Great and will get better **Rating:** 4.0/5.0 stars **Reviewed by:** Bradley P. | Trainee Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2021 **What do you like best about Simpro?** Simple to use, intuitive and well presented. **What do you dislike about Simpro?** Can be a struggle to get it to report on certain requirements due to it's one-size-fits-all build. **Recommendations to others considering Simpro:** Use the SimPRO implementation team **What problems is Simpro solving and how is that benefiting you?** Job management has become easy to track and manage alongside the costs of the works being carried out. ### 2. Simple to navigate and use whilst on the field **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about Simpro?** I spend alot of my time doing field work, and heading up a division in the company. I find simpro very easy to create jobs and po#'s for parts etc whilst on the field via my phone. **What do you dislike about Simpro?** We have had issues with bugs in the connect and eforms apps, making us input data multiple times. I also spend alot of time invoicing. One of the most frustrating things is not being able to show customers discounts given on line items **What problems is Simpro solving and how is that benefiting you?** Simpro has saved us alot of admin time. Both through enterprise and eforms ### 3. Good Program. Has Many great features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2021 **What do you like best about Simpro?** Workflow & Stock Control & ease of access **What do you dislike about Simpro?** Unable to track stock within individual storage devices **Recommendations to others considering Simpro:** Stick with it. It gets easier **What problems is Simpro solving and how is that benefiting you?** Workflow from the first phone call through to invoicing **Official Response from simPRO:** > Hi there, thank you so much for your feedback. We are so happy to hear that simPRO is a great fit for your business. We look forward to continuing to support your business! ### 4. Easy to use, effective tools **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about Simpro?** Ease of user interface, fast loading pages, easy customer management. Streamlined and not clunky like many CRM systems **What do you dislike about Simpro?** Lack of customisation of quotation format **Recommendations to others considering Simpro:** If you're looking for a streamlined, user interface optimised and quick to use CRM system SimPro ticks the boxes. Having used slower systems in the past, SimPro saves a lot of time and does what you need it to do. **What problems is Simpro solving and how is that benefiting you?** Reduction of time spent on CRM by at least 1 - 2 hours each day. Frees time up to do other activies. Overall easy system to use ### 5. Sims Refrigeration - Simpro Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about Simpro?** Simpro is easy to use and it's very helpful having everything we need in one place. Service and Job coordination at everyone's fingertips! Being new to Simpro we are still in the setup process, but the communication, training and ongoing support has been fantastic. **What do you dislike about Simpro?** It needs more flexibility with the security settings of the mobile app. We need to be able to define what the technicians can and cannot access from the app a little more. **What problems is Simpro solving and how is that benefiting you?** It will provide us with much better time and job management ### 6. Simpro Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2021 **What do you like best about Simpro?** Userface is easy to understand and follows an easy flow which makes it easy to understand for users. The mobile app is also easy to use and quick for guys out in the field. **What do you dislike about Simpro?** Reporting can be difficult at times as the data isn't always up to date **Recommendations to others considering Simpro:** Easy to use and decent level of support. Webbased means we can log in from any location **What problems is Simpro solving and how is that benefiting you?** We have been able to meet client demands by being able to schedule and complete jobs within SLAs ### 7. simPRO Review **Rating:** 4.5/5.0 stars **Reviewed by:** Campbell G. | Head of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2021 **What do you like best about Simpro?** Ease of use, creating, and scheduling jobs. **What do you dislike about Simpro?** The reporting function is not user-friendly, and the additional reporting solution does not use live data. **What problems is Simpro solving and how is that benefiting you?** Benefits were realised straight away when we started using simPRO. Scheduling service engineers in real-time, updates and information on handheld devices out in the field. ### 8. AMAZING **Rating:** 5.0/5.0 stars **Reviewed by:** Laura H. | p, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about Simpro?** Having tried and tested over 5 different softwares, SimPro seems to top them all! You have everything you would need to run a company smoothly in once place. The help and advise from the team at Simpro has been amazing! Couldnt fault it! **What do you dislike about Simpro?** There isnt anything that we as a company dislike! Its everything we need and more! **Recommendations to others considering Simpro:** Go for it! you wont regret it! **What problems is Simpro solving and how is that benefiting you?** We havent come across any problems as of yet. All the help you would need is there for you! ### 9. Quality Software, we have been able to adapt it to suit our business very well **Rating:** 4.0/5.0 stars **Reviewed by:** Phill L. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Simpro?** Eliminating Paper job cards. paid on site **What do you dislike about Simpro?** Would love to see the customer messaging platform upgraded in the future similar to some other platforms out there **Recommendations to others considering Simpro:** Definitely worth a look! **What problems is Simpro solving and how is that benefiting you?** Quicker turnaround on customer payments ### 10. Intuitive interface between user and software **Rating:** 3.5/5.0 stars **Reviewed by:** Adrian A. | Department Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Simpro?** is web based and can be used on any device that have a web browser **What do you dislike about Simpro?** takeoffs - still need improvement in interaction with user **What problems is Simpro solving and how is that benefiting you?** we are using for tracking of quotes, jobs, and clients traceability ### 11. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Jo G. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Simpro?** It's user friendly both on desktop and on mobile devices **What do you dislike about Simpro?** Sometimes there are glitches and mobile devices will not receive schedules etc. **What problems is Simpro solving and how is that benefiting you?** Timekeeping. Would love to see it show profit and loss amounts better but this maybe because we don't have the full version ### 12. Simplistically Professional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about Simpro?** It allows for multi functionality across projects. From simple works to quotes and managing assets on site. It allows for project history and up to date information to be accessed with ease. **What do you dislike about Simpro?** I have had a few issue when uploading hundreds of assets. SimPRO are very good with support, and the updates are making things better each time. **What problems is Simpro solving and how is that benefiting you?** Time management, Stock checking and replacing damaged or faulty parts. SimPRO delivers conscise information that speeds up our processes, from the ground up. ### 13. Complicated at the beginning, great results if your team persevere **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about Simpro?** simPRO has features for every aspect of service management **What do you dislike about Simpro?** Some features aren't as well integrated as they could be, for example, audits have no feature to trigger tasks from remedial actions. Number fields are sometimes not recognised as numbers for BI reporting. Small issues sometimes mean you have to overhaul a process from scratch, which can be time-consuming. Also wish you could bulk apply cost codes to assets, etc **What problems is Simpro solving and how is that benefiting you?** So much in depth data ### 14. Simpro for business control **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2021 **What do you like best about Simpro?** The synchronicity of quotes/jobs and invoicing. **What do you dislike about Simpro?** The ability to produce aesthetically pleasing forms/ checklists etc **Recommendations to others considering Simpro:** More updates, more personalisation on calls, account manager checking in every now and then, better integration with a CRM, better form building for field service engineers. still looking externally for a better form builder than the Simpro offering. Free training when upgrades are realeased. **What problems is Simpro solving and how is that benefiting you?** All data in one cloud-based location allowing very easy access to old and completed work. ### 15. Tom from Allsaved **Rating:** 5.0/5.0 stars **Reviewed by:** Tom S. | C, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2021 **What do you like best about Simpro?** Scaleability, open API, Cloud based, Approved dev partner network **What do you dislike about Simpro?** Annual planner can't be viewed per engineer **Recommendations to others considering Simpro:** Understand what you are trying to achieve before investing. **What problems is Simpro solving and how is that benefiting you?** The end of paper. Slick quote to job workflow. Improved profitability. ### 16. New to SIMPRO **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2021 **What do you like best about Simpro?** I like being able to have more than one JOB open at a time. **What do you dislike about Simpro?** There is having to remember to save as you go from tab to tab and not if you forget you lose everything that was done on the previous screen and have to start over **What problems is Simpro solving and how is that benefiting you?** I do mostly invoicing and apply payments. I do not see a benefit as it is a little more difficult to apply a deposit ### 17. simPRO newbie **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2021 **What do you like best about Simpro?** The catalogue function and building quotes. **What do you dislike about Simpro?** That you can't search for sites within a customer. ANd generally the search function is quite limited, youhave to be very specfifc and correct with your search terms. **Recommendations to others considering Simpro:** It is a big labour task initially as not everything can be imported as we were initially led to believe. **What problems is Simpro solving and how is that benefiting you?** Job profitability. It is easy and quick to see the losses on a job. ### 18. So far so good, still getting the system fully set up **Rating:** 4.0/5.0 stars **Reviewed by:** Allan R. | Service Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about Simpro?** having everything together in one program for easy job distribution **What do you dislike about Simpro?** just getting used to the change in job creation and quoting **What problems is Simpro solving and how is that benefiting you?** all of them. timesheets are a thing of the past! quick and easy to get the guys to the next job ### 19. Great platform that needs more training provided when starting up! **Rating:** 4.0/5.0 stars **Reviewed by:** Cody K. | Principle Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2021 **What do you like best about Simpro?** All in one platform that can handle everything from estimating to job costing to inventory! **What do you dislike about Simpro?** Not enough on-the-job training; some of the learning modules are too basic and do not dive into certain subjects deep enough! **What problems is Simpro solving and how is that benefiting you?** Job Costing Inventory Estimating ### 20. Easy to use platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2021 **What do you like best about Simpro?** Simple easy to use and navigate around the system. Extremely good for reporting & knowing sales that are forecast. **What do you dislike about Simpro?** There is nothing in particular that I dislike **Recommendations to others considering Simpro:** Look at all the tools and operating functions that Simpro can offer & the reporting functions that can offer to your business. **What problems is Simpro solving and how is that benefiting you?** Excellent reporting functions. Extremely good at reporting for looking at leads coming, what has been quoted & forecast of potential sales. ### 21. Took me as little as 3 days to learn it all. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2021 **What do you like best about Simpro?** I started a new job; they introduced me to SimPRO, its simplicity and a well rounded product. **What do you dislike about Simpro?** There isn't an autosave or recovery point that you can get back to if you accidentally close a window, power loss, or overwrote a data entry. **What problems is Simpro solving and how is that benefiting you?** Pumping out tenders is easy with reusing templates, cost centres, etc. Also, the scheduling is fantastic with the field guys having access on their mobile phones. ### 22. Not convinced **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2021 **What do you like best about Simpro?** The ability to generate reports more detailed than other software. **What do you dislike about Simpro?** Once product was purchased, there is barely any access to support who actually know what they are doing! Person to set up product to integrate with QuickBooks our accounting programme didn't know what they were doing or didn't understand our business setup or just didn't care. I haven't worked it out yet. Online support don't know much either. Very difficult to work with when importing products. **What problems is Simpro solving and how is that benefiting you?** Down the track it may be helpful for filling out job cards on ipads in the workshop. It may also be beneficial for working out what areas of business are making a profit and which aren't. **Official Response from simPRO:** > Hi there, Thank you for taking the time to review simPRO and express your concerns here. We would like to sincerely apologize for any negative experience you have had with our support team. We would love the opportunity to assist you in your business set up with simPRO and QuickBooks integration. We understand the implementation process can be a lot of work. Our training process is robust and can take a significant amount of time; however, it is essential for long term success with our software. Have you heard about our Help Guide or Learning Toolbox? We have found that these resources can be incredibly valuable to our customers. Additionally, our customer support team is always eager to help with any problems you encounter. Once again, we would like to sincerely thank you and apologize for any inconveniences you have experienced. Please reach out to us with any further questions or concerns. ### 23. Quick to respond, helpful and patient with new users! Open to suggestions and upgrades. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Simpro?** On line chat problem solving but also having the the ability to actually talk to someone **What do you dislike about Simpro?** The length of time for innovations is too long.... Relying on other users to have the same issue in order to get what's needed for my business is frustrating **Recommendations to others considering Simpro:** Good service administration and field tool to manage diverse user requirements **What problems is Simpro solving and how is that benefiting you?** Changes to naming conventions, bug fixes , innovations ### 24. User friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Sam A. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2021 **What do you like best about Simpro?** Ease of use and customizable fields on desktop version **What do you dislike about Simpro?** The mobile application search function is limitied and the access to unscheduled jobs is clunky **What problems is Simpro solving and how is that benefiting you?** time management and material allocation ### 25. Efficient Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2021 **What do you like best about Simpro?** How user-friendly it is. If you can't work it out logically, there are the walk me through steps **What do you dislike about Simpro?** Slightly clunky in some parts. Eg; overhead rate needs to be applied to each employee card file in order to apply when completing timesheets. Why does this not apply from the back set up screen in labour rates?! **What problems is Simpro solving and how is that benefiting you?** Better management of project financials. Plant & Equipment maintenance and management. ### 26. Easy to use and easy to work through jobs **Rating:** 4.5/5.0 stars **Reviewed by:** Brock P. | Apprentice, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about Simpro?** How everything is all on one page for jobs **What do you dislike about Simpro?** How you can't edit a job in a different day **Recommendations to others considering Simpro:** Just to make sure you complete the jobs on the current day **What problems is Simpro solving and how is that benefiting you?** Using simpro for all the jobs ### 27. simPro has been instrumental in helping our organisation become more efficient. **Rating:** 5.0/5.0 stars **Reviewed by:** Shane L. | Director of Charter Plumbing and Gas, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Simpro?** Increase in efficiency both in the field and in the office. **What do you dislike about Simpro?** Nothing to dislike really, simPro actually makes life easier. **What problems is Simpro solving and how is that benefiting you?** Since implementing simPro our admin staff have been able to invoice customers much quicker. ### 28. Great software, very versatile and suitable for many applications **Rating:** 4.0/5.0 stars **Reviewed by:** Arran A. | W, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Simpro?** The versatility of it, the report features. **What do you dislike about Simpro?** With all software there are bugs, but simpro staff were very happy to help **Recommendations to others considering Simpro:** Take your time to learn to use simpro, you'll love it. So many features **What problems is Simpro solving and how is that benefiting you?** My previous employer , hired Simpro to streamline our reporting system and the workload so it was more evenly spread over the team ### 29. All our information in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Sally P. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Simpro?** That jobs always get billed and never missed **What do you dislike about Simpro?** Sometimes the guys work doesn't sync properly and they have lost notes made on site. **What problems is Simpro solving and how is that benefiting you?** All jobs are accounted for and never get missed. ### 30. Simpro is a great program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about Simpro?** It makes scheduling work to our technicians very easy as at a glance we can see who is doing what jobs **What do you dislike about Simpro?** Reports could be more versatile - would like to see more filters available so you can customise reports **What problems is Simpro solving and how is that benefiting you?** By scheduling works and the technicians having access whilst on the road, we are more productive, they are not wasting time having to come back to the office to receive jobs ### 31. great **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel G. | administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about Simpro?** its ease of quote conversation to job and invoice **What do you dislike about Simpro?** the catalog function isn't user friendly **Recommendations to others considering Simpro:** give it a try it has great features across all areads **What problems is Simpro solving and how is that benefiting you?** we are solving job management issues ### 32. Simpro - making life easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2021 **What do you like best about Simpro?** How easy it is to link all aspects of our business from tenders to maintenance work after an installation **What do you dislike about Simpro?** Nothing springs to mind, all very easy to use **Recommendations to others considering Simpro:** the more you put into Simpro the better it will work for you **What problems is Simpro solving and how is that benefiting you?** everything is in one place from the moment we tender a project to completing the install and ordering materials ### 33. SimPro review **Rating:** 4.0/5.0 stars **Reviewed by:** Clayton F. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2021 **What do you like best about Simpro?** Customisation of the system and form builder **What do you dislike about Simpro?** Not able to see what the engineers see when making changes **Recommendations to others considering Simpro:** Ensure your training is understood. Test test and test before going live **What problems is Simpro solving and how is that benefiting you?** None ### 34. Versatile and Great System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Simpro?** The support is great and much needed at times. **What do you dislike about Simpro?** Simpro is a very large and versatile system which requires all of time to set up but once set up its awesome. **Recommendations to others considering Simpro:** We are yet to find a better management tool, Simpro is great and has been a massive plus to us. **What problems is Simpro solving and how is that benefiting you?** We don't double handle information anymore, Cradle to the grave system, from lead to invoice ### 35. Great software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about Simpro?** The user interface is simple and easy to use. **What do you dislike about Simpro?** Some of the background set up takes some getting used to **Recommendations to others considering Simpro:** The team at SimPRO has been there throughout setting up this software to help in any way possible. The software streamlines our operations and has increased efficiency. **What problems is Simpro solving and how is that benefiting you?** We can run all of our business through this software. This simplifies the amount of cross-over and streamlines our processes. ### 36. Easy to use , easy edit options, great for staff to input the daily hours and jobs completed **Rating:** 5.0/5.0 stars **Reviewed by:** Days E. | Admin Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2021 **What do you like best about Simpro?** Ease of accessability. Great for new staff to pick up very easily. easy for the boss to use which is most important. **What do you dislike about Simpro?** If one deletes something, it is not retrievable - :( We archive most items if in doubt **Recommendations to others considering Simpro:** It is a fast easy program to grasp. Syncing is great for the employees tablets **What problems is Simpro solving and how is that benefiting you?** Still navigating stock areas, ### 37. EASY, SIMPLE, EFFICIENT = FOOL PROOF **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Simpro?** The ease of navigation around works wonders for utilsiing my time as efficient as possible. The easability of creating an automatic process from start to finish in a job allows for a happy workday **What do you dislike about Simpro?** Nothing! It has been an amazing experience from day dot! **What problems is Simpro solving and how is that benefiting you?** Time efficiency, ability to track steps and processes, organisation of having jobs and job information all in one place. ### 38. Meets our needs for AV company **Rating:** 4.0/5.0 stars **Reviewed by:** Feraaz A. | GM, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2021 **What do you like best about Simpro?** Live accurate job costing with automated Purchasing **What do you dislike about Simpro?** Not being able to create PO without being tied to a job **What problems is Simpro solving and how is that benefiting you?** Live job costing and automated PO's ### 39. Great Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Simpro?** I love how versatile the program is. It allows our team to schedule our technicians and customers with ease and precise detail. **What do you dislike about Simpro?** There are some components of the program that are repetetive. **Recommendations to others considering Simpro:** Research the program. Ensure it has everything to make your business successful. **What problems is Simpro solving and how is that benefiting you?** Simpro allows us to keep track of each technician and the notes and transactions for each job. ### 40. Good **Rating:** 4.0/5.0 stars **Reviewed by:** Jace L. | D, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Simpro?** Job costing for projects is the best feature **What do you dislike about Simpro?** The prebuilt & catelogs are not good for my industry **What problems is Simpro solving and how is that benefiting you?** All the job costing issues ### 41. Met our high expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about Simpro?** Flexibility, the staff, and the fact that we can access it anywhere **What do you dislike about Simpro?** Not a lot to dislike to be honest. Sometimes the syncing with devices plays up but that's all really! **What problems is Simpro solving and how is that benefiting you?** being able to access it anywhere. We had a fire last year and had we been on our old system we may have been offline for weeks. ### 42. Service technician **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Simpro?** Simplicity, how easy it makes for returning customers and invoicing **What do you dislike about Simpro?** Some attachments won't open day to day when in browser **Recommendations to others considering Simpro:** Having used iAuditor and others, simpro runs smoother in my opinion **What problems is Simpro solving and how is that benefiting you?** Clearing up having to remember things when the system of set up correctly will remind you ### 43. All in all great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2021 **What do you like best about Simpro?** I like that it can manage all aspects of the business effortlessly. **What do you dislike about Simpro?** Nothing at present, looking forward to new featured being added **What problems is Simpro solving and how is that benefiting you?** We use it mainly for scheduling and invoicing, sending invoices our is very easy **Official Response from simPRO:** > Hi there, thank you so much for leaving a review for simPRO! We are so happy to hear that we have been able to help manage all aspects of your business. We thank you for allowing us to be a part of your business' success story! ### 44. I think that Simpro and Simpro mobile apps are very easy to use and sending and receiving work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2021 **What do you like best about Simpro?** We can receive work virtually anywhere, I find the work comes through very quickly so there is no waiting around from finishing 1 job and moving on to another. **What do you dislike about Simpro?** Only that at times it takes a while to sync **What problems is Simpro solving and how is that benefiting you?** To enable work to be sent quickly ### 45. Simpro Enterprise review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Simpro?** smart looking snapshot reporting for jobs **What do you dislike about Simpro?** custom fields cant be imported/exported for catalogs no ability to customize some forms i.e., purchaser orders no functionality around automating data capture setting up costs centers on jobs is a bit time consuming compared with Exo job costing **What problems is Simpro solving and how is that benefiting you?** difficult to tell this is only our 3rd week using Simpro live ### 46. Very good for small projects and do and charge jobs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about Simpro?** Excellent at bringing all parts of the process together for do and change jobs **What do you dislike about Simpro?** The production control is challenging to use, and bigger projects suffer. While aligning to products such as eforms and SimTrack, the interfaces are very limited along with the investment in these supporting (but integral) systems **What problems is Simpro solving and how is that benefiting you?** Invoicing is quicker with easy management of costs ### 47. Versatile and extensive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2021 **What do you like best about Simpro?** The ability to administer via a laptop and use the front end via a tablet **What do you dislike about Simpro?** Having to close tabs using save and finish, sometimes I forget, and it locks the project for other users. **What problems is Simpro solving and how is that benefiting you?** Benefits are being able easily order materials on-site, problems tend to be user error ### 48. Brilliant software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Simpro?** Ease of use and logic to the process of SimPro. **What do you dislike about Simpro?** The only drawback we experience is a way to accept the requirements of MCS however, we are creating our own workaround on this. **What problems is Simpro solving and how is that benefiting you?** Simplicity in quoting and organising projects from start to finish. ### 49. User friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about Simpro?** I like the ease of each workflow, and the inventory section is excellent. **What do you dislike about Simpro?** Unable to edit invoicing. It would be nice to update Job and follow through to the original invoice if needing to update. **What problems is Simpro solving and how is that benefiting you?** The inventory portions are a lot easier than most systems we have worked with in the past. ### 50. Enjoy Using simPRO **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2021 **What do you like best about Simpro?** Managing all company operation by using one single system. **What do you dislike about Simpro?** Recent simPRO support and the slow connectivity to simPRO Enterprise server. **Recommendations to others considering Simpro:** We are still monitoring and using simPRO for 5 months. Once all stabilized we will introduce to other business partners. **What problems is Simpro solving and how is that benefiting you?** Stock, Job and Quotes ## Simpro Discussions - [Your drop down list of industries served does not cover | Maintenance / Fire etc](https://www.g2.com/discussions/your-drop-down-list-of-industries-served-does-not-cover-maintenance-fire-etc) - 1 comment, 1 upvote - [Can you make it search anything within the job details field?](https://www.g2.com/discussions/can-you-make-it-search-anything-within-the-job-details-field) - 1 comment, 1 upvote - [How is simPRO better than their competitors (or most others in their market)?](https://www.g2.com/discussions/how-is-simpro-better-than-their-competitors-or-most-others-in-their-market) - 1 comment, 1 upvote - [What makes simPRO a leader in this space?](https://www.g2.com/discussions/what-makes-simpro-a-leader-in-this-space) - 1 comment, 1 upvote - [How technical do users need to be to use the software?](https://www.g2.com/discussions/how-technical-do-users-need-to-be-to-use-the-software) - 1 comment, 1 upvote - [View Simpro pricing details and edition comparison](https://www.g2.com/products/simpro/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+11%3A24%3A05+-0500&secure%5Bsession_id%5D=66cfd255-7e20-4836-9065-cd0af11eda28&secure%5Btoken%5D=d1ae21b2c629742786fc091487b44e65d51f7d1c3c21cc6ff07a378bad49e630&format=llm_user) ## Simpro Integrations - [Bluebeam](https://www.g2.com/products/bluebeam/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [EzzyBills](https://www.g2.com/products/ezzybills/reviews) - [Faire – QuickBooks Online - QBO](https://www.g2.com/products/faire-quickbooks-online-qbo/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [MYOB Acumatica](https://www.g2.com/products/myob-acumatica/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Online Advanced](https://www.g2.com/products/quickbooks-online-advanced/reviews) - [Sage 50cloud Accounting](https://www.g2.com/products/sage-50cloud-accounting/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Xero Practice Manager](https://www.g2.com/products/xero-practice-manager/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Simpro Features **Job Management** - Integration with Inspection Software - Job Tracking - Resource Allocation **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Task Management** - Construction Accounting Tool Integrations - Construction Estimating Tool Integration - Construction Workforce Management Tool Integration - Project Tracking - Information Management - Communication and Collaboration **Workflow Management** - Proposal Generation - Integrations **Data Gathering** - Cost Calculators - Enterprise Search - Multiple Input Formats **Development Tools** - Drag-and-drop Form Builder - API Builder - Integrations **Generative AI** - AI Text Summarization - AI Image-to-Text **Before the Job** - Calendar - Dispatch - Roles - Booking **Field Service Management** - Mobile App - Contract Management - Industry-Specific CRM **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Site Management** - Field Service Management - Field Collaboration - Mobile App - Field Reporting - Timesheets - Photo and Video Uploads - Workforce Scheduling **Job Costing** - Access to Cost Databases - Digitizing Quantities - Work Breakdown Structure (WBS) **Bid Generation** - Collaborative Editing - Automated BoQs and BoMs - Versioning - Integration with Estimating Software **Field Tools** - OCR - GPS & Time Stamps - Barcode and Signature Capture - Image and Video Capture - Offline Capability - Embedded Work Instructions **On the Job** - Location - Employee Communication - Client Notifications - Field Sales **Payment Options** - Multi-Currency - Online payment portal **Back Office Tools** - Report Formatting - Roles and Permissions - Analytics Dashboards **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Security** - POS Verification **Platform** - Accounting integration - E-commerce Integration **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Simpro Alternatives - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (367 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (514 reviews) - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) - 4.7/5.0 (369 reviews)