--- title: Simpro Reviews meta_title: 'Simpro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 448 reviews by the users' company size, role or industry to find out how Simpro works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 448 scale: '5' date_modified: '2026-07-31' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Simpro Reviews **Vendor:** Simpro **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 448 ## About Simpro Simpro is a global, AI-driven field service management software platform for residential and commercial trade businesses. Simpro provides field service management, job management, project management, asset maintenance, reporting, invoicing, scheduling, dispatching, and operational tools for trade contractors and field service businesses. Simpro serves residential and commercial trade businesses, including electrical, fire protection, HVAC, plumbing, security, and other field service industries. The platform helps contractors manage people, jobs, projects, assets, customers, cash flow, reporting, inventory, and field operations from one connected system. Simpro was founded in 2002 after an electrical business owner and a software engineering student set out to build software that worked for the trades in the field and in the office. Today, Simpro is positioned as a global AI-first operating system for residential and commercial trades. Simpro exists to help trade contractors run stronger, more profitable businesses. Its mission is to double contractor profitability by giving the trades better tools, better margins, and more operational visibility. Simpro helps field service and trade businesses manage the full job lifecycle, from estimating, quoting, scheduling, dispatching, mobile work, job documentation, asset maintenance, invoicing, payments, reporting, and business intelligence through to customer engagement and operational growth. Simpro serves residential and commercial trade businesses, including electrical, fire protection, HVAC, plumbing, security, and other field service industries. The platform helps contractors manage people, jobs, projects, assets, customers, cash flow, reporting, inventory, and field operations from one connected system. Simpro serves the following industries: electrical fire protection HVAC plumbing security and many others The platform helps contractors manage people, jobs, projects, assets, customers, cash flow, reporting, inventory, and field operations from one connected system. Simpro employees work on technology that supports the people who keep homes, buildings, infrastructure, and essential services running. The company’s teams build software for real-world field operations, helping contractors save time, improve profitability, support technicians, and grow sustainable businesses. Simpro works across multiple regions, including Australia, New Zealand, the United Kingdom, Ireland, the United States, and Canada. Official office locations include Brisbane, Auckland, Reading, Broomfield, Miami, and Red Bank. Simpro is part of the Simpro Group portfolio, which includes Simpro, AroFlo, BigChange, and ClockShark. Primary topics: Field service management software; job management software; trade contractor software;business management software for trades; AI for field service; scheduling and dispatch software; asset maintenance software; contractor profitability; electrical contractor software; HVAC software; plumbing software; security contractor software. ## Simpro Pros & Cons **What users like:** - Users appreciate the **ease of use** of Simpro, highlighting its seamless workflow and efficient asset management. (7 reviews) - Users value the **comprehensive data management** in Simpro, enabling streamlined asset maintenance and workflows. (5 reviews) - Users appreciate the **streamlined data collection** and comprehensive features of Simpro, enhancing workflow efficiency and accuracy. (5 reviews) - Users commend Simpro for its **efficiency** in asset management, streamlining workflows and reducing errors effectively. (4 reviews) - Users benefit from the **centralized system** of Simpro, enabling efficient management of assets and workflows in one place. (3 reviews) - Users highlight the **quick and comprehensive customer support** from Simpro, enhancing the overall user experience significantly. (3 reviews) - Invoicing (3 reviews) - Project Management (3 reviews) - Scheduling (3 reviews) - Useful (3 reviews) **What users dislike:** - Users find simPRO's **complexity** challenging, noting it requires significant setup and training for effective use. (3 reviews) - Users find the **complex setup** of Simpro challenging, leading to difficulties in onboarding and workflow integration. (3 reviews) - Users find the **difficult learning curve** of Simpro daunting, especially when adapting to numerous features and functions. (3 reviews) - Users find the **learning curve steep** , feeling overwhelmed by the complexity and extensive setup required for Simpro. (3 reviews) - Users find the **setup difficulties** of Simpro challenging, impacting onboarding and staff training for effective use. (3 reviews) - Setup Issues (3 reviews) - Users find that **improvement is needed** in Simpro due to a complex onboarding process and ongoing training challenges. (2 reviews) - Learning Difficulty (2 reviews) - Setup Difficulty (2 reviews) - Users find the **slow performance** of Simpro frustrating, hindering efficiency in completing even simple tasks. (2 reviews) ## Simpro Reviews ### 1. Good program but has its drawbacks **Rating:** 3.0/5.0 stars **Reviewed by:** Edward B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Simpro?** It’s easy to use once you’ve had proper training. However, the initial setup and training tend to go in circles and leave out half of the program, so you don’t actually learn how to use everything. Maybe for some people that’s what they want, but it wasn’t helpful for me. **What do you dislike about Simpro?** Your tech support teams sucks your team is more worried about pushing sale of the product than ensuring customer knows how to use it and is comfortable with its operation when you need technical assistance you have to wait up to a month to get a response usually you get told just use the help guides **What problems is Simpro solving and how is that benefiting you?** Right now, it’s just nice to have everything in one place that’s accessible and ready to use—things like reports, billing, access to previous work, and the customer portal. It means I don’t have to use multiple programs to keep the business running, and I can also use prewritten scopes and terms, etc. ### 2. Simpro Brings End-to-End Accountability from Quote to Final Payment **Rating:** 4.0/5.0 stars **Reviewed by:** Mike B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Simpro?** Simpro has made everyone accountable from the very beginning, from the lead and quote stage all the way through to collecting the final payment for the job. It took some adjustment for everyone here, but it was truly needed. **What do you dislike about Simpro?** The learning curve moving from QuickBooks Desktop to Simpro has been steep. In QuickBooks, you can adjust almost anything at any time. With Simpro, the initial importing is confusing, and when you go back later to try to fix issues, it feels like it gets even worse. For example, why weren’t we told during training to use the initial import feature in the accounting link? It’s also the small things that add up, like why sites default to customer rates. Most of the time, the sites are in different towns, so the tax rates aren’t correct unless they’re manually updated. Then, after manually updating, you might get a prompt like, “Do you wish to save the current tax rate to this site for future transactions?” It’s just little things like that. why cant the accounting link be automatic or on a timer of some sort, instead of manually running it? **What problems is Simpro solving and how is that benefiting you?** Inventory in warehouses and on jobs. I cant wait to get this 100%. missing parts is a killer for anyone and everyone. its never to our advantage it alays benefits the customer. ### 3. Powerful Service Management Software with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Facility Door Solutions . | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Simpro?** Simpro has become the central hub for our day-to-day operations. We rely on it to handle dispatching and scheduling, create quotes, manage work orders and preventative maintenance, and keep invoicing, inventory, and reporting all in one place. The mobile app has strengthened communication between the office and our technicians, and the customization options let us tailor workflows to fit our business. We also appreciate the ongoing rollout of new features, including AI tools and reporting enhancements, which continue to help us improve efficiency over time. **What do you dislike about Simpro?** Simpro is a powerful platform, but many common tasks require too many clicks and navigating through multiple screens. Streamlining workflows would make a significant difference. There are also inconsistencies between the desktop and mobile versions. For example, technicians cannot perform many of the same functions in the mobile app that they can on desktop, such as working with linked parts, which often requires office intervention. Another major limitation is the inability to create a quote directly from an existing job, resulting in duplicate work and additional administrative time. Improving workflow efficiency, reducing the number of steps required, and bringing feature parity between desktop and mobile would greatly enhance the user experience. **What problems is Simpro solving and how is that benefiting you?** Simpro has helped us centralize our entire service operation into one system. It has improved communication between the office and field technicians, streamlined dispatching and scheduling, and given us better visibility into jobs, quotes, inventory, and invoicing. It has also helped us standardize our processes, reduce paperwork, and improve reporting, allowing us to make more informed business decisions. Having one platform for managing our service business has increased efficiency, accountability, and overall organization across our team. ### 4. Simpro Really Takes the Cake for User-Friendly Design **Rating:** 4.5/5.0 stars **Reviewed by:** Theo . | Service Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Simpro?** It’s genuinely user-friendly, unlike other platforms that claim to be but, when it comes down to actually using them, nothing seems to make sense. Simpro really takes the cake :) It integrates seamlessly with MYOB, which has been a very helpful feature. It’s also reliable for storing external files and documents relevant to our asset portfolio, so we can access everything quickly and consistently. That’s helped make the ROI quicker than we were expecting. On top of that, the support, communication channels, and onboarding process were easy, quick, and efficient. The addition of the AI feature "Lightning" to the platform is the cherry on top. It’s made note-taking, time tracking, and follow-ups much easier and quicker. **What do you dislike about Simpro?** From my perspective, having so many places to store notes—work notes, descriptions, and similar fields with overlapping purpose and layout—makes the experience a bit confusing. But in saying that, the overall performance of the package is amazing! **What problems is Simpro solving and how is that benefiting you?** Visibility, time tracking, stock taking and upkeep, and staff scheduling—these features are priceless. ### 5. Simpro Unifies Our Workflow with Powerful Scheduling and QuickBooks Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Shannon H. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Simpro?** What I like most about Simpro is that it brings our entire workflow together in one place. We use it to manage jobs from quoting through completion, track technician schedules, manage inventory, and handle invoicing, ensuring everyone works from the same information. The scheduling tools have been especially helpful. We can quickly assign technicians, check availability, and update jobs in real time. This has reduced scheduling conflicts and made it easier to communicate with our field team. I also appreciate how customizable the platform is. We were able to adjust workflows, forms, and reports to better fit the way we work. Overall, Simpro has made us more efficient and has helped our office and field teams stay connected. It integrates directly to QuickBooks, which makes life much easier for accounting, tracking AR and AP, and matching payments to invoices. **What do you dislike about Simpro?** I've generally had a good experience with Simpro, but there are some things that could be better. The hardest part is finding the right report. With so many options, it's tough to know which one has the information you need, especially if you don't use them all the time. It would help if the report library were easier to use, the search worked better, or if there were suggested reports for common tasks. The interface can feel overwhelming sometimes because there are so many features and settings. That flexibility is great, but it means new users have to spend time learning how everything works. Making navigation simpler or offering more step-by-step guides for features people use less often would make the platform easier to use. These issues aren't huge, but fixing them would make Simpro even more efficient and user-friendly. **What problems is Simpro solving and how is that benefiting you?** Before we started using Simpro, we had to manage projects, service calls, inventory, and invoicing with several different systems. This meant a lot of manual work and made it hard to see job status, technician schedules, or project profitability without spending a lot of time gathering information. Now, with Simpro, everything is in one place. Quotes, work orders, scheduling, inventory, purchasing, and invoicing all go through the same system. This has made it easier for the office and field technicians to communicate and has cut down on entering the same data more than once. Technicians can get the information they need while they are on site, and the office can see job progress as it happens. We also have a much clearer view of project costs and profitability, which helps us make better business decisions. Automating admin tasks has saved our team hours every week and lets us invoice customers faster after a job is done, which has improved our cash flow. Overall, Simpro has made us more efficient, cut down on manual work, and given us better visibility across the business. ### 6. New simPRO User **Rating:** 5.0/5.0 stars **Reviewed by:** Adam S. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2023 **What do you like best about Simpro?** Very fluid flow from creating a customer through to invoicing the job. Being able to customise fields for customer assets and attach engineer site photos to the projects has been a great help to us. Have come from 12 years on a different CRM system and it's worlds apart The updates are very regular and focus on real improvements and are detailed within each release The techinical guide is very comprehensive and when this doesn't cover your needs, the tech help team are very knowlegable and responsive **What do you dislike about Simpro?** So far, we haven’t come across any major downsides. We’re still learning some of the more in-depth aspects of it, so we may discover more as we go. Importing catalogues can feel a little clunky at times, but that’s mainly because it’s a new process for us. Once everything is set up, though, it’s a huge time-saver for us. There is some rigidity to certain processes which would better if we could navigate around but this is down to our style of working jobs rather than an inherent issue **What problems is Simpro solving and how is that benefiting you?** Speed of producing accurate quotes, split into appropriate cost centres and in a neat and customised format. Being able to send straight from simPRO is very helpful and saves so much time. Cost tracking is also very good and breaks everything down into manageable pieces **Official Response from simPRO O'Toole:** > Hi Adam - We are so happy that you're finding simPRO to be an asset to your business and that it is saving you valuable time. Please feel free to reach out if you need any help as you continue to dive deeper in to simPRO. We're always here to help! Thanks for taking the time to share your review and your kind words. Welcome to the simPRO family. ### 7. Constant Improvements and Exceptionally Detailed Help Guides **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan O. | Materials Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Simpro?** I like that things are constantly improving. I also appreciate the level of detail and support provided by the help guides. **What do you dislike about Simpro?** I’ve used several systems before, and Simpro is missing some really important inventory attributes. I’d like to see a report that clearly shows all unallocated materials. Right now, if we make a change order and I unallocate items on the original job, then remove the item in the change order, it still shows up on the report that’s available to run today. Another key improvement I’d like is the ability to show “reserved” inventory once an order has been pushed from Quote to Job. That way, if I’m behind on picking orders, my fellow colleagues can still see what inventory is tied up for orders that haven’t been officially picked yet. I’d also like to see improvements to the barcoding platform. It feels like something that was put together a long time ago and never updated. I can’t use it for picking, and it doesn’t seem to work reliably when doing inventory. **What problems is Simpro solving and how is that benefiting you?** I like that Simpro Mobile is getting upgrades, especially when it comes to parts awareness. I also like the new accounting updates that help control prebuilds and ensure inventory is placed in the proper account at the item level. ### 8. User-Friendly Asset Management That Becomes Second Nature **Rating:** 4.0/5.0 stars **Reviewed by:** Justin C. | Service and Electrical Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Simpro?** After several years of using it find the asset management the attachments to sites to be very user friendly we have been using it for such a long period of time that its second nature **What do you dislike about Simpro?** When we do maintenance, we’ve had to come up with a workaround where we add a separate maintenance charge. This is because SIMPRO charges per type of equipment, and once you factor in travel and everything else, that approach doesn’t work very well for us. As a result, we have to run a secondary spreadsheet to track the hours allowed on these sites and move them across. It would be ideal if you could set up a site routine—for example, quarterly with 4 hours allowed, or annual with 6 hours allowed. We’ve used systems in the past that operate this way, but SIMPRO seems to work per item of equipment being maintained. We haven’t found a way to handle this within SIMPRO other than relying on that secondary spreadsheet. **What problems is Simpro solving and how is that benefiting you?** It gives you a quick response from staff in the field back to the office, where information can be transferred and tasks can be created to start quotes. I think the system works very effectively, as long as staff are prepared to enter the data as required. ### 9. Intuitive, Efficient, and Insightful: Simpro Lightning AI Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Simpro?** I’ve been using Simpro Lightning AI and have been genuinely impressed by the improvements it has brought to our operations. The software feels intuitive and efficient, which has made day-to-day use straightforward for our team. One of the standout upgrades is the new BI Boards. They’re a major step up from the previous reporting tools, with better visibility, cleaner dashboards, and more actionable insights. The data is also much easier to interpret, which helps us make faster, more informed decisions. Support from the Simpro staff has been second to none, especially from Idan in the Miami office. He’s been super responsive, even with the huge time difference. The integration process was also seamless and easy to understand. **What do you dislike about Simpro?** It can feel clunky at times, especially when working with digital forms. The PDF overlay starts to lag as more fields are added. **What problems is Simpro solving and how is that benefiting you?** Simpro is helping us manage the huge increase in asset tests we’ve recently experienced as the business grows. The maintenance planner is straightforward and easy to use. ### 10. Simpro make it easy **Rating:** 5.0/5.0 stars **Reviewed by:** Carl S. | Management, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Simpro?** I like how we can attached pictures to all of our jobs and quotes. It makes it very helpful for office personell to document and invoice jobs with visual feedback from the job site. **What do you dislike about Simpro?** It's not a dislike so much as an area that needs improvement. On the proposal side we need a more polished interface where we can pull in pictures and product descriptions to create a more polished output. I know it possible to create this but requires a lot of manual setup. We have used other platforms like Portal.io for example that do this simply and create nice proposal. Now it's just a shopping list of parts and prices which is great for some customer but not for others. **What problems is Simpro solving and how is that benefiting you?** It's automating our processes by allowing us to email quotes out from a central location where everybody can see what has transpired with the quote as opposed to being sent from sombody's email where we have no record. It also is helpful to be able to get quotes signed online and get immediate feedback allowing us to move the quote into a job and into an invoice with a few clicks. ### 11. Remarkable Ease for Invoicing, Statements, and Deposits in Simpro **Rating:** 4.0/5.0 stars **Reviewed by:** Connie K. | Director of Support, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about Simpro?** In my role the electronic ease of invoicing, statements and collecting deposits are remarkable. I did not have that with my other software and was the biggest selling point in moving to Simpro. **What do you dislike about Simpro?** That I can only have 5 tabs open at a time . I have to close out some constantly. I would love to have the ability to credit just sales tax from an invoice **What problems is Simpro solving and how is that benefiting you?** Deposits were a very big issue we were having and we worked with your team in Australia and now have a way to record them without creating an actual invoice. This was very big for us ### 12. Simpro Streamlined Our Workflow from Lead to Invoice **Rating:** 4.5/5.0 stars **Reviewed by:** David J. | HVAC, Electrical and Controls Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Simpro?** Workflow and documentation have improved significantly for us. Simpro has streamlined our service department by creating a smoother flow of information from the lead and quoting process through to job completion and invoicing. It also provides quick access to site management details and asset history, which helps our field technicians stay informed and work more efficiently. **What do you dislike about Simpro?** It does require training and oversight to ensure the information is entered correctly and consistently. **What problems is Simpro solving and how is that benefiting you?** Innovation is what stands out. It consistently provides upgrades and practical ways to reduce costs while helping drive sales. ### 13. Powerful and Versatile, but Needs Better Job Material Tracking **Rating:** 3.5/5.0 stars **Reviewed by:** Steve B. | Warehouse Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Simpro?** It performs many functions and does most of them really well. **What do you dislike about Simpro?** It lacks a few features that would be more helpful for tracking job material. A feature that allowed for tracking of material staged and material taken for a job would help my warehouse department immensely. The inventory thresholds set of catalogued items should be exportable into Excel sheets like quantities, storage location, etc. **What problems is Simpro solving and how is that benefiting you?** Scheduling, purchase orders, job material, saving notes and attachments are all quick and easy in Simpro. ### 14. Comprehensive System **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle G. | Member, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Simpro?** Does everything that you need it to and then some! Very impressive software that covers most aspects of business **What do you dislike about Simpro?** Due to the nature of the system, it is very difficult to make amendments, set up new workflows etc. When it works the way you want it to - it works well, but setting up anything additional after that initial set up can be extremely time consuming and frustrating **What problems is Simpro solving and how is that benefiting you?** Bringing together multiple systems that are used throughout the business and putting them all into one software. Numerous back and forth between staff members will be eliminated as everything will be visible by everyone all in one place. **Official Response from Simpro Marketing:** > Hi Michelle, Thank you for choosing Simpro as your business solution! We're thrilled to have you on board, and even though it’s early days, it's fantastic to hear that you find our system comprehensive and user-friendly, with a wide range of features to meet your needs. It's great to know that you've discovered some handy features you didn't even realise you needed. We understand that the implementation process can be extensive. However, it's a crucial step to ensure that Simpro aligns perfectly with your business processes right from the start. Your implementation effort will pay off in the long run as you'll have a streamlined system that brings together all aspects of your new business. If you ever have more feedback or need assistance during your Simpro journey, please feel free to reach out. We're here to support you every step of the way. Best regards, Simpro ### 15. The best software implementation we have made todate. **Rating:** 4.5/5.0 stars **Reviewed by:** Danny L. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Simpro?** Everything! it save time and keeps everything in a specific format when using scripts. Cost track on projects has never been easier, and keeping on top of variations on job is simple. **What do you dislike about Simpro?** Plant items do not share across companies as expected. No in house fgas module. **What problems is Simpro solving and how is that benefiting you?** It’s helping us get quotes back faster. Tracking costs on projects was always an issue, but now I’m able to keep track of variations more easily. ### 16. Great All-in-One Operations, Quotes, Invoices, and Cost Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Dave A. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Simpro?** After the initial setup, Simpro gives us a great all-in-one place to manage our operations, create quotes and invoices, and track our labour and material costs. **What do you dislike about Simpro?** I haven’t found anything I dislike yet, but that doesn’t mean there haven’t been a few learning curves along the way. **What problems is Simpro solving and how is that benefiting you?** Compiling and sending quotes is much quicker now, and the integrated take-off software is genuinely useful. ### 17. Responsive Support Team That Listens and Acts on Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Simpro?** Support. When you need help, they listen, and that goes a long way in this space. They’re consistently looking to improve the platform and they welcome feedback. More importantly, they follow through and work to put that feedback into practice. Overall, it’s a very helpful team. **What do you dislike about Simpro?** There’s currently no dedicated contract module for Service Contracts and Subscriptions. Once that piece is in place, it will make a world of difference for many industries that rely on managing RMR effectively. **What problems is Simpro solving and how is that benefiting you?** Support across the board on Simpro Payments and Fast Cash has helped us collect money faster and maintain better visibility. Right now, these enhancements are proving very helpful for how we use the platform. ### 18. Powerful and Configurable, but Mobile UI and Follow-Ups Need Streamlining **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Simpro?** It’s a very powerful tool with tons of configuration options for managing large projects as well as day-to-day service work. The company’s focus on AI features and UI improvements is both welcome and much needed. **What do you dislike about Simpro?** If you are not on top of everything, it is quite easy to lose track of jobs and forget to follow up. There is a lot of manual interjections required to run the end to end workflow of a job as well. The technicians struggle with the mobile app UI. **What problems is Simpro solving and how is that benefiting you?** It solved our invoicing issues as time to invoice has dropped dramatically, improving cashflow and office efficiency. ### 19. Keeps Our Business Organized and Saves Us Money **Rating:** 5.0/5.0 stars **Reviewed by:** Kashif A. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Simpro?** Keeps our business, structured, organized and helps us manage work flow effectively. We end up saving significant amount of money! **What do you dislike about Simpro?** Nothing - Its amazing as it is! I am looking forward to AI Enhancements with Lightning **What problems is Simpro solving and how is that benefiting you?** Its improving our efficiency and work flow and keeping all the records of our customer assets very organized. ### 20. Nicely Organized and Easy to Follow **Rating:** 5.0/5.0 stars **Reviewed by:** Beka B. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Simpro?** Its organized very nicely and everything is tied into each other making it easy to follow and understand. **What do you dislike about Simpro?** The formatting is very similar so its easy to confuse quotes and jobs. **What problems is Simpro solving and how is that benefiting you?** streamlining workflow and condensing many platforms into one. i know that i only need to look in one place to find my answers ### 21. SimPro Review **Rating:** 5.0/5.0 stars **Reviewed by:** Carl U. | Vice President Sales & Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Simpro?** SimPro has greatly increased our efficiency & thus bottom line profits by consolidating inventory, scheduling, recurring schedules & CRM under 1 platform. **What do you dislike about Simpro?** No integration with Quickbooks, time card integration & customization of sales proposals & templates **What problems is Simpro solving and how is that benefiting you?** Putting Job notes, invoicing, scheduling & sales into 1 platform has made business much more efficient, meaning profitable! ### 22. Easy-to-Manage CRM Categories That Support Sales Calls **Rating:** 5.0/5.0 stars **Reviewed by:** John S. | Sales & Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Simpro?** Every category is easy to understand and manageable. Especially with sales calls. **What do you dislike about Simpro?** Like all CRM's, the information must be put in on a timely basis. This can sometimes become difficult, especially when making sales calls. **What problems is Simpro solving and how is that benefiting you?** Simpro keeps you organized. Recording sales calls can be time consuming. Time is money. Simpro speeds up the process. ### 23. Disappointed customer **Rating:** 0.0/5.0 stars **Reviewed by:** Geovani Q. | MD, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2026 **What do you like best about Simpro?** It’s a smart but dumb software. There are cool features but also some really stupid ways it does things. It’s a love and hate relationship. **What do you dislike about Simpro?** It’s very clumsy and very old in some features. Also everything has to be a stupid add on when we already pay so much for it. Very disappointing **What problems is Simpro solving and how is that benefiting you?** New travel features and photos upload are quite helpful ### 24. All-in-One Platform with Impressive New AI Agents **Rating:** 5.0/5.0 stars **Reviewed by:** Dorota F. | Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Simpro?** The new AI agents are great, and I'm currently setting up the Maintenance Planner. Our account manager is very helpful. **What do you dislike about Simpro?** Some features are difficult to use. For example, supplier quotes are confusing in terms of naming, and it’s hard to understand how they work. **What problems is Simpro solving and how is that benefiting you?** During asset testing, mobile AI agents such as Job Scribe help obtain more precise reports from engineers. ### 25. The perfect program for job tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Kirstie M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2023 **What do you like best about Simpro?** I love that you can track everything from labour and materials in the one place, nothing can be missed and everything is streamlined. Job flow is also very easy to keep on top of. **What do you dislike about Simpro?** There is no major dislikes with Simpro, although it would ideal if the technicians could access all their licences on the app **What problems is Simpro solving and how is that benefiting you?** Simpro is streamlining all of the invoicing and flow of all of our jobs, making things flow very smoothly. **Official Response from Simpro Marketing:** > Hi Kirstie, Thanks for your wonderful review and letting us know that you find Simpro to be a one-stop solution for tracking everything from jobs, to labor and materials, to invoicing in one place. Making sure nothing gets missed and streamlining the whole process are top priorities for us in Simpro. We get how important it is for technicians to have easy access to information, and we appreciate your feedback about accessing all their licences on the Simpro Mobile app. Our team is always working to improve the app's features and capabilities, and we'll definitely take your suggestion into consideration for future updates. If you've got any more feedback or need a hand, don't hesitate to reach out. We're here to support you every step of the way. Best regards, ### 26. Functionality increases... But lack of training on implementation and work flow **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2023 **What do you like best about Simpro?** Simpro has a lot to offer but some of the workflow is hard to decipher. When we started to implement it there wasn't a good foundation of training and through process behind the workflow presented. It was more of a setup ... and then we were left to our own devices to determine work flow and work arounds. The training portal is decent, but the constant upcharging on top of the premium price we already pay is frustrating. **What do you dislike about Simpro?** Simpro could provide more training on the "upgrades" they are adding, and even monthly workshops. **What problems is Simpro solving and how is that benefiting you?** Techs are able to log everything from the field on site and the PM can view it almost instantaneously. **Official Response from Simpro Marketing:** > Hello, Thank you for sharing your feedback on Simpro. We're delighted to hear that you appreciate the project management and scheduling functionality, as well as the comprehensive nature of our platform. In response to your concerns about setup times, we're pleased to inform you that we've recently introduced new tools and streamlined processes aimed at simplifying the setup of customer builds. We're confident that these enhancements will significantly benefit our newer community members, making the onboarding process more efficient. It's wonderful to know that Simpro is helping your field technicians log information seamlessly and providing real-time access for your project managers. If you have any more suggestions or feedback, please don't hesitate to reach out. Your insights are invaluable in helping us make Simpro an even more powerful tool for your business. Best regards, Simpro ### 27. Easy QBO Integration, Useful Insights, and Powerful Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Michael E. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Simpro?** Easy to use, intergrates with my QBO and the information is very useful. Love the reporting functions and also the new AI modules. **What do you dislike about Simpro?** The fact that we cant demand our filed guys take at least 2 pictures before completing a job **What problems is Simpro solving and how is that benefiting you?** AR collections, helping cashflow. ### 28. Simpro for a small/ medium sized Home Improvement business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Simpro?** Two improvements we have noticed: 1) Less outages than we have experienced in the past 2) More responsive customer service if were to have an issue. **What do you dislike about Simpro?** Simpro pricing has raised nearly 60% over the last three years. We offered to agree to a longer term contract in hopes of reducing the price but the price we were quoted was higher than what we are currently paying. **What problems is Simpro solving and how is that benefiting you?** Simpro allows our technicians to provide us with notes and pictures in real time while on job sites. No more waiting for paperwork to come back. We are able to provide quotes to customer much quicker which ultumately results in more sales. **Official Response from Simpro Marketing:** > Thanks for your review of Simpro! We’re glad to hear that you're finding it to be a valuable tool for your home improvement business. We understand your concern about the outages and slow response times. We've taken steps to address these issues, including migrating our servers to AWS. We're confident that these changes will improve the reliability and performance of Simpro. It’s great to hear that you like the ability for multiple users to enter notes and status updates on all of your current jobs. Easy collaboration is critical when you have staff working in the field, and we're glad to hear that you're finding it useful. We also love hearing about the real impact that Simpro has had on your sales figures, and we look forward to continuing to provide you with an organised and efficient job management system. Kind regards Simpro ### 29. User-Friendly Experience with Helpful Simpro Support **Rating:** 4.0/5.0 stars **Reviewed by:** Rebecca M. | Service Team Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Simpro?** It's user friendly and my recent experience with a Simpro staff member was great! Hannah was very friendly and helpful. I'm looking forward to Lightning and what it has to offer! **What do you dislike about Simpro?** I find that sometimes I'm finding help through Google rather than the help feature in Simpro, however Lightning may change that. **What problems is Simpro solving and how is that benefiting you?** It's streamlining processes to free up time to do other work. Lightning will speed things up even more! ### 30. Jack’s simpro review **Rating:** 5.0/5.0 stars **Reviewed by:** jack m. | Solar Labourer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Simpro?** Knowing exactly what my job is for the day **What do you dislike about Simpro?** the layout could definitely be easier to access **What problems is Simpro solving and how is that benefiting you?** simpro is solving issues such as, not knowing what your vanstock / job stock is, unsure of panel layout and much more ### 31. Great for Coordinating Staff, but Costly and Limited for Xero Accounting Changes **Rating:** 3.0/5.0 stars **Reviewed by:** Heather D. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2026 **What do you like best about Simpro?** Works well coordinating staff and accounts **What do you dislike about Simpro?** VERY expensive and cant actually get the changes I need. AI has not helped me on the end of accounting - with Xero - at all.- Just extra work trying to find out what invoice charges are **What problems is Simpro solving and how is that benefiting you?** See previous comments ### 32. Detailed Back-End Reporting with Very Good Support **Rating:** 4.0/5.0 stars **Reviewed by:** Steven M. | Project Specialist Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Simpro?** The level of detail you can get from the back end reporting. Level of support is very good. **What do you dislike about Simpro?** Some functions are not very user friendly **What problems is Simpro solving and how is that benefiting you?** Its able to keep more of our workflow functions within one piece of software and its giving us the level of financial detail within jobs that we need. ### 33. Outstanding service for the last 12 years **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle K. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about Simpro?** The customer service has been excellent. The system offers far more than we expected, and it’s been a pleasant surprise overall. **What do you dislike about Simpro?** A few glitches with the mobile app for field work **Recommendations to others considering Simpro:** Trust them, they know what they are doing & have a great product that can help your business **What problems is Simpro solving and how is that benefiting you?** Scheduling is made easy & increased technicians are no problems using the SimPro system ### 34. Good, but limited CRM and Marketing Tools, Plus Support That Needs Improvement **Rating:** 1.5/5.0 stars **Reviewed by:** Dan M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Simpro?** In depth system that takes care of different aspects of running a service business including maintenance planner **What do you dislike about Simpro?** Limited CRM capabilities. Not enough marketing functions requires export to other platforms. Support from simpro staff is not good enough **What problems is Simpro solving and how is that benefiting you?** Provides a system that works and is evolving. But there are plenty of competitors in the market and will be more coming I expect. ### 35. All-in-One Asset Maintenance Workflow, from Quote to Invoice **Rating:** 4.5/5.0 stars **Reviewed by:** Neil H. | Business Systems Support, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Simpro?** All aspects of asset maintenance are covered in one package. It brings together everything from asset details and service parts to scheduling the right staff, and it supports the full workflow from quote to invoice, including timesheets and purchasing, all in one place. **What do you dislike about Simpro?** That same flexibility also makes the system fairly complex, and it takes a significant amount of setup to get the most out of its features. Training staff to apply our business workflows through simPRO has been an ongoing challenge. **What problems is Simpro solving and how is that benefiting you?** Building a dataset of customer assets and their service history enables us to (a) provide accurate, timely scheduled maintenance and (b) become a “sticky” service provider. It also makes it easier to repeat service work, which is great for ongoing service relationships. ### 36. The Brains of Our Business: Everything in One Workflow System **Rating:** 5.0/5.0 stars **Reviewed by:** Lara W. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Simpro?** The workflow system stores all the info for jobs etc - the brains of the business **What do you dislike about Simpro?** Mobile app drains the battery on devices **What problems is Simpro solving and how is that benefiting you?** The locations of all the field staff and time stamping images etc ### 37. Excellent Location Tracking for Field Technicians **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon G. | AGM, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Simpro?** Location tracking for technicians in the field **What do you dislike about Simpro?** Simpro has its ups and downs, but my only real complaint is the feature restrictions in the US. **What problems is Simpro solving and how is that benefiting you?** They are making everything more inclusive and adding a ton of features ### 38. Everything in One Place, from Field Operations to Payments **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie E. | Assistant General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Simpro?** It keeps everything in one place, from field operations all the way to payments **What do you dislike about Simpro?** Not much I dislike. Since I am in the US there are somethings that aren't available yet **What problems is Simpro solving and how is that benefiting you?** Keeping invoicing simple, and lightning is making my reports so much easier ### 39. Simple to Use with Seamless AI and Digital Forms Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Paul B. | Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Simpro?** Simple to use. The use of AI and the digital forms integration **What do you dislike about Simpro?** I'm still learning but at the moment everything I use has been great **What problems is Simpro solving and how is that benefiting you?** Easier workflow, managing engineers and easy to schedule jobs ### 40. Essential for Dispatch, Lacks CRM Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Travis R. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2026 **What do you like best about Simpro?** I really like the user interface of Simpro, which is really good. Their new AI function called Lightning has proven to be really useful. **What do you dislike about Simpro?** It doesn't really have a customer relations management function, so we've had to buy a separate CRM because it's not designed or used for that. **What problems is Simpro solving and how is that benefiting you?** I use Simpro for dispatching, keeping schedules organized, capturing notes, positioning the job, voicing the customer, and running reports, covering pretty much everything we need for our business. ### 41. Easy to Use, Even Better with the Lighting Feature **Rating:** 4.5/5.0 stars **Reviewed by:** Jaimee C. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Simpro?** Easy to use especially now that we have the Lighting Feature **What do you dislike about Simpro?** Can be slow at times - but that may be our internet **What problems is Simpro solving and how is that benefiting you?** THey are always making little improvements behind the scenes which makes things easier and less time consuming for us ### 42. Simpro was a overall good experience, but we had to move away. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2023 **What do you like best about Simpro?** It did a lot of things good enough but our use case struggled to utilize it in a way that made sense. We needed more administrative functions that simpro was not able to perform regarding scheduling and time keeping. The reporting was very useful once setup properly. **What do you dislike about Simpro?** The ui stayed the same during the time we used the software, once you understand it and train others to understand it, it can be as efficient as possible. **What problems is Simpro solving and how is that benefiting you?** as mentioned before Simpro is allowing us to consolidate our information into one hub. **Official Response from Simpro Marketing:** > Hello, Thank you for sharing your feedback on Simpro. We're pleased to hear that you appreciate having a single platform to meet your organizational needs, replacing the reliance on multiple Excel and Word documents. Your positive comments about our ongoing updates and our commitment to listening to user feedback are greatly appreciated. We are indeed dedicated to continually enhancing our platform based on user input. We also acknowledge your concerns regarding the UI and user experience. We are actively working to improve the UI and make the user experience more intuitive. In fact, we have recently invested in advanced tools to analyze user interactions and identify areas within Simpro where we can streamline the user experience, reducing the number of steps and improving the overall design. It's great to know that Simpro is helping you consolidate your information into a single hub, streamlining your operations and enhancing efficiency. If you have any more feedback or suggestions, please feel free to reach out. Your input helps us make Simpro an even better tool for your business. Best regards, Simpro ### 43. All-in-One Operational Dashboard That Does Everything We Need (and More) **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Simpro?** It is a full operational dashboard for our business, Everything in one place. **What do you dislike about Simpro?** There are a few extra steps to most daily tasks. a learning curve. But in the end, it does what we need plus more. The extra steps all make sense in the end. **What problems is Simpro solving and how is that benefiting you?** AI integration for reports and feedback makes reviewing information easier and quicker. Simpro continues to add more to its suite that makes up time on the back end of the business ### 44. Incredibly User-Friendly with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary M. **Reviewed Date:** January 28, 2026 **What do you like best about Simpro?** I find Simpro incredibly easy to use with its user-friendly interface, which lowers the barrier for our less tech-savvy employees but still offers a rich feature set for those wanting to explore deeper. The customer support is quick to respond and their solutions are always comprehensive. I also like how Simpro is customizable, allowing us to tailor aspects of the program to align with our existing workflows. Additionally, I appreciate how new features are implemented effectively, enhancing our use of the software. **What do you dislike about Simpro?** The biggest issue with Simpro for us is that we didn't implement it sooner, and the onboarding process was difficult as our previous software did not allow for the proper migration of essential data. **What problems is Simpro solving and how is that benefiting you?** I use Simpro for asset management, technician dispatch, quote creation, and project tracking. It's user-friendly, supports comprehensive customer service, and allows customization to match our workflows, easing transitions even for less tech-savvy employees. ### 45. One Platform from Lead to Invoice—Smooth and Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Evan M. | opperations manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Simpro?** I love having a single platform that takes me from lead to invoice. **What do you dislike about Simpro?** It can feel a bit daunting when you first get started. **What problems is Simpro solving and how is that benefiting you?** It streamlines our workflow and makes our day-to-day work feel more organized. ### 46. Just Ask AI Is an Amazing New Addition to simPRO **Rating:** 4.0/5.0 stars **Reviewed by:** Melanie A. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2026 **What do you like best about Simpro?** The new just ask Ai is 100% absolutely amazing brand-new effective Technology well done simPRO **What do you dislike about Simpro?** The cost and the Constant price increases with very little notification time and very high increases sometimes eight times CPI **What problems is Simpro solving and how is that benefiting you?** They are very responsive on the phone and they helpdesk ### 47. Great Multi-Interface Navigation, but Task Support Could Be Stronger **Rating:** 3.5/5.0 stars **Reviewed by:** Leon W. | Warehouse Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Simpro?** I like being able to navigate across multiple interfaces at the same time. **What do you dislike about Simpro?** I feel there isn’t enough support for the tasks I have trouble with. **What problems is Simpro solving and how is that benefiting you?** Being able to use the scanner more efficiently has helped me get more done and be more productive overall. ### 48. Has gotten better over time **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about Simpro?** Simpro has improved their system reliability, still has a few bugs, but works a lot better than it used to. The cost is ridiculous though. **What do you dislike about Simpro?** Cost is out of hand. Adding additional user licenses never works and often glitches out just sitting there loading or requires logging out and back in again to fix **What problems is Simpro solving and how is that benefiting you?** Scheduling. Rest of software has now become a giant glitch. **Official Response from simPRO:** > Hi there, Thank you so much for leaving this review! We are thrilled to hear simPRO is working well for your business, and providing an all-in-one solution. We look forward to continue improving the software and supporting your company. ### 49. Streamlined Efficiency for Business Management **Rating:** 5.0/5.0 stars **Reviewed by:** Shrey S. | Elctronics Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Simpro?** Its user-friendly interface and comprehensive functionality, it enhances efficiency and productivity. **What do you dislike about Simpro?** Less opportiunities for modification and customization. **What problems is Simpro solving and how is that benefiting you?** The software's project management features enable seamless planning and progress monitoring, while its inventory control capabilities ensure accurate tracking and automated replenishment **Official Response from Simpro Marketing:** > Hi Shrey, Thank you for your great review! We're thrilled to hear that you find Simpro's user-friendly interface and comprehensive functionality to be a game-changer for enhancing efficiency and productivity. We appreciate your feedback about modification and customisation. Rest assured, we're continuously working to improve our software. If there are specific examples of what you would like to see added to the roadmap, please add them to the Ideas Portal (you will find a link under the ? symbol on your Simpro toolbar). If you ever need further assistance, please don't hesitate to reach out. Regards, Simpro ### 50. Great Integrations and AI-Powered Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Simpro?** Intergrations like, groundplan, Ai to pull reports **What do you dislike about Simpro?** The expense of having intergrations, lack of attaching emails directly to the jobs or quotes via plugin **What problems is Simpro solving and how is that benefiting you?** seperations of sections use to be difficult in fergus in simpro that is easy to manage, varriations in simpro is also next level for me ## Simpro Discussions - [Your drop down list of industries served does not cover | Maintenance / Fire etc](https://www.g2.com/discussions/your-drop-down-list-of-industries-served-does-not-cover-maintenance-fire-etc) - 1 comment, 1 upvote - [Can you make it search anything within the job details field?](https://www.g2.com/discussions/can-you-make-it-search-anything-within-the-job-details-field) - 1 comment, 1 upvote - [How is simPRO better than their competitors (or most others in their market)?](https://www.g2.com/discussions/how-is-simpro-better-than-their-competitors-or-most-others-in-their-market) - 1 comment, 1 upvote - [What makes simPRO a leader in this space?](https://www.g2.com/discussions/what-makes-simpro-a-leader-in-this-space) - 1 comment, 1 upvote - [How technical do users need to be to use the software?](https://www.g2.com/discussions/how-technical-do-users-need-to-be-to-use-the-software) - 1 comment, 1 upvote - [View Simpro pricing details and edition comparison](https://www.g2.com/products/simpro/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-31+03%3A37%3A27+-0500&secure%5Bsession_id%5D=d13ab7f2-f363-487c-8fb9-87ba1270e67d&secure%5Btoken%5D=638076b1ea3d615db968a62428afea703913e95380f975601db85a3764f5f515&format=llm_user) ## Simpro Integrations - [Bluebeam](https://www.g2.com/products/bluebeam/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [EzzyBills](https://www.g2.com/products/ezzybills/reviews) - [Faire – QuickBooks Online - QBO](https://www.g2.com/products/faire-quickbooks-online-qbo/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [MYOB Acumatica](https://www.g2.com/products/myob-acumatica/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Online Advanced](https://www.g2.com/products/quickbooks-online-advanced/reviews) - [Sage 50cloud Accounting](https://www.g2.com/products/sage-50cloud-accounting/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Xero Practice Manager](https://www.g2.com/products/xero-practice-manager/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Simpro Features **Job Management** - Integration with Inspection Software - Job Tracking - Resource Allocation **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Task Management** - Construction Accounting Tool Integrations - Construction Estimating Tool Integration - Construction Workforce Management Tool Integration - Project Tracking - Information Management - Communication and Collaboration **Workflow Management** - Proposal Generation - Integrations **Data Gathering** - Cost Calculators - Enterprise Search - Multiple Input Formats **Development Tools** - Drag-and-drop Form Builder - API Builder - Integrations **Generative AI** - AI Text Summarization - AI Image-to-Text **Before the Job** - Calendar - Dispatch - Roles - Booking **Field Service Management** - Mobile App - Contract Management - Industry-Specific CRM **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Site Management** - Field Service Management - Field Collaboration - Mobile App - Field Reporting - Timesheets - Photo and Video Uploads - Workforce Scheduling **Job Costing** - Access to Cost Databases - Digitizing Quantities - Work Breakdown Structure (WBS) **Bid Generation** - Collaborative Editing - Automated BoQs and BoMs - Versioning - Integration with Estimating Software **Field Tools** - OCR - GPS & Time Stamps - Barcode and Signature Capture - Image and Video Capture - Offline Capability - Embedded Work Instructions **On the Job** - Location - Employee Communication - Client Notifications - Field Sales **Payment Options** - Multi-Currency - Online payment portal **Back Office Tools** - Report Formatting - Roles and Permissions - Analytics Dashboards **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Security** - POS Verification **Platform** - Accounting integration - E-commerce Integration **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Simpro Alternatives - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (367 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (508 reviews) - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) - 4.7/5.0 (369 reviews)