Simply Contact Reviews & Provider Details - Page 2

If you're looking to elevate your customer support game, especially across multiple channels and languages, Simply Contact is the way to go. Their expertise, dedication, and innovative solutions have made a tangible difference for us. We highly recommend them to any business aiming for top-tier customer service. Review collected by and hosted on G2.com.

Before engaging with Simply Contact, our company faced challenges in offering real-time, multilingual customer support across various platforms. We needed a solution that could provide efficient, high-quality service in English, German, and Ukrainian to cater to our diverse customer base. Simply Contact stepped in with their omnichannel customer support, effectively handling live chats and social media interactions. This has not only enhanced our customer service quality but also increased customer engagement and satisfaction. Review collected by and hosted on G2.com.

Don't be afraid to speak about your concerns and budget specifics. They are able to find a solution that would balance cost efficiency and quality of service. For small companies, it is often crucial. Review collected by and hosted on G2.com.

One of my projects required full customer service support. The project is a SaaS platform automating usual business routine tasks such as invoicing, CRM, and project management tasks. We required a professional customer support provider to launch a new contact center. Simply Contact provides us with customer support via calls, emails, live chat, and social media requests. Our main goal is to establish a high level of customer support and cut costs. Review collected by and hosted on G2.com.

Simply Contact is a valuable partner, and I highly recommend them to others looking for comprehensive support solutions. Review collected by and hosted on G2.com.

As the head of the marketing department, I note that Simply Contact’s customer support service and quick problem-solving have significantly enhanced our brand's reputation, especially by efficiently handling customer inquiries. Review collected by and hosted on G2.com.

I recommend giving Simply Contact a try! This company is organized, professional and good for any small business that has customer service needs. Review collected by and hosted on G2.com.

I have an online retail business and Simply Contact helps provide great customer service to my buyers without me having to step in with my busy schedule. Gives me peice of mind that my customers are getting a good experience and have someone who can help them. Review collected by and hosted on G2.com.

It helps small businesses to have customer support. it is a good outsourcing partner for all your support needs. Review collected by and hosted on G2.com.