Simply Contact Reviews & Provider Details

I recommend considering their augmented customer support capabilities (AI-based automations) Review collected by and hosted on G2.com.

As our platform grows, we receive many customer inquiries daily. We wanted to reduce response times and focus on the company's goals. This is where Simply Contact played an integral part. They took care of the calls and emails, as well as providing technical support and being there for users during the onboarding phase. Review collected by and hosted on G2.com.

If you want to increase your customer satisfaction and are looking for professionals in their field, I recommend Simply Contact. Review collected by and hosted on G2.com.

Simply Contact provide 24/7 multi-channel assistance for our sales forecasting platform. Their work included communicating with customers via phone calls, emails and contact forms on our website. Additionally, they provided customer support during our platform onboarding phase. Review collected by and hosted on G2.com.

Simply Contact is an excellent choice for any company looking to enhance customer loyalty, improve service quality, and streamline operations. Review collected by and hosted on G2.com.

Simply Contact has been instrumental in addressing our challenges with customer service and operational efficiency. By offering complete back-office support, they've helped us manage administrative tasks, maintain our databases, and analyze customer interaction data. This has given us valuable insights into our users' behavior and preferences, enabling us to tailor our AI sales assistant more effectively to meet their needs. Review collected by and hosted on G2.com.

We highly recommend Simply Contact for top customer service and speedy response. Review collected by and hosted on G2.com.

Simply Contact managed our inbound customer support, taking 24/7 omnichannel assistance care to both our students and educators. This included answering questions on emails, telephone calls, and contact forms on our website, including all our social media, like Facebook, Twitter, and Instagram. Review collected by and hosted on G2.com.

If your business needs to step up its customer service, especially if you serve people from different countries, choose Simply Contact. They're awesome at handling support in lots of languages and through different channels. Review collected by and hosted on G2.com.

Simply Contact has been a key player in enhancing our customer support, offering assistance 24/7. They communicate with our customers in multiple languages via live chat, phone, and social media. This is crucial for us, as we serve a global customer base. Review collected by and hosted on G2.com.

If you need to improve customer service fast, go with Simply Contact. They're quick to start and really boost customer happiness. Review collected by and hosted on G2.com.

Simply Contact solved our urgent need for Spanish support, alongside our existing English service. They quickly organized a bilingual team, which was crucial for us. This fast action has allowed us to effectively support more customers in their preferred languages, greatly improving our customer service. Review collected by and hosted on G2.com.

If you're looking to improve your customer service, Simply Contact is a great choice. We advise being open with them about your business specifics and goals, they are very understandable and open-minded. Review collected by and hosted on G2.com.

Simply Contact has greatly improved our customer service. They set up support through email, phone, and live chat. They also handled back office tasks like data entry and order processing. Thanks to them, we're responding to our customers faster than ever, and we've seen a positive change in how happy our customers are. Review collected by and hosted on G2.com.

its a great outsourcing company

great professionals

proper transparency and output focussed

reliable and trustworthy

founded in Ukraine Review collected by and hosted on G2.com.

providing efficient solutions to complex business problems

which a company will otherwise would have to hire skilled professional and retention of employee

which in long run will be more expense that the product cost Review collected by and hosted on G2.com.

If you want to improve your customer service, we recommend the Simply Contact team, especially their project manager Alina. They offer customized solutions and are very professional. Review collected by and hosted on G2.com.

Simply Contact improved our customer service. We had problems with establishing multilingual support, ensuring fast responses of our contact center, and giving tailored support to all our customers. Simply Contact provided customer support in English, Spanish, German, and French, which greatly improved our service worldwide. Our customers are now happier and we reply to them faster. Review collected by and hosted on G2.com.

If you're looking to elevate your customer support game, especially across multiple channels and languages, Simply Contact is the way to go. Their expertise, dedication, and innovative solutions have made a tangible difference for us. We highly recommend them to any business aiming for top-tier customer service. Review collected by and hosted on G2.com.

Before engaging with Simply Contact, our company faced challenges in offering real-time, multilingual customer support across various platforms. We needed a solution that could provide efficient, high-quality service in English, German, and Ukrainian to cater to our diverse customer base. Simply Contact stepped in with their omnichannel customer support, effectively handling live chats and social media interactions. This has not only enhanced our customer service quality but also increased customer engagement and satisfaction. Review collected by and hosted on G2.com.