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Simple Fractal Reviews & Product Details

Haley C.
HC
Chief Financial Officer
Mental Health Care
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Simple Fractal?

Working with Simple Fractal has been a game-changer for our organization! We approached Simple Fractal with a simple idea in mind, and their team helped us solidify the scope of work for an RPA solution that exceeded our expectations and our anticipated return on investment. Now, we are expanding the original bot and writing proposals for three more. The team at Simple Fractal is fantastic to work with. They bring an impressive depth of knowledge to the table, particularly in understanding the unique demands and challenges of our industry. The developers are highly skilled, flexible, responsive, and they have the expertise needed to guide us through complex technical decisions. We are excited to move forward with Simple Fractal as a trusted partner. Review collected by and hosted on G2.com.

What do you dislike about Simple Fractal?

Their RPA solutions are not inexpensive, but the sales team is skilled at helping with cost-benefit analysis and determining if a particular use-case is worthwhile financially. We found that the timeline for the development phase was drawn out longer than we expected but admittedly, this was often due to our own changes (to which the development team was extremely responsive and accommodating). Review collected by and hosted on G2.com.

What problems is Simple Fractal solving and how is that benefiting you?

Simple Fractal has developed a bot to facilitate revenue recognition, as well as claims generation and sending. The expanded RPA solution will automate admintrative tasks, which is expected to increase our compliance with payor guidelines and reduce financial losses due to audit-related recoupments. Review collected by and hosted on G2.com.

Simple Fractal Overview

What is Simple Fractal?

Custom robotic process automation (RPA) solutions specializing in healthcare, finance, retail and professional services. Since our solutions are custom scripted, they are flexible, less fragile and more cost effective since there are no licensing fees from 3rd-party vendors. We use bots to: - Automate repetitive business functions that are tedious, error prone and don't contribute to employee satisfaction - Communicate between disparate systems - Integrate solutions with common business applications - e-mail, Excel, text, etc. - Create dynamic reports that "act" on the business intelligence data (send notifications, tasks, etc.) - and much more...

Simple Fractal Details
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Product Description

Custom robotic process automation solutions scaled for the middle-market


Seller Details
Year Founded
2013
HQ Location
New York, US
Twitter
@FractalSimple
4 Twitter followers
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®

Henry X.
HX
Overview Provided by:

Recent Simple Fractal Reviews

Haley C.
HC
Haley C.Mid-Market (51-1000 emp.)
5.0 out of 5
"Industry expertise and excellent collaboration"
Working with Simple Fractal has been a game-changer for our organization! We approached Simple Fractal with a simple idea in mind, and their team...
Verified User
E
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Collaboration at its best"
Simple Fractal’s dedication to our success goes beyond the typical vendor-client relationship; they’ve been true partners to us for nearly a decade...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Simple Fractal: High-Quality Code, Proactive Product Improvements, and Excellent Collaboration"
Simple Fractal is a great software development agency that excels in transforming ideas into high-quality products. They have been particularly val...
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13 out of 14 Total Reviews for Simple Fractal

4.9 out of 5
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Simple Fractal Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Staffing and Recruiting
ES
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Simple Fractal?

Simple Fractal’s dedication to our success goes beyond the typical vendor-client relationship; they’ve been true partners to us for nearly a decade. They take the time to deeply understand our business goals, leading to innovative solutions that consistently align with our needs. After years of collaboration, I have absolute confidence in their ability to deliver with professionalism, quality, and reliability.

Simple Fractal is, without question, the most strategic and committed software partner I’ve ever worked with. Their contributions have been instrumental in our business growth, adding significant value to our organization. My relationship with Simple Fractal has been nothing short of exceptional. Review collected by and hosted on G2.com.

What do you dislike about Simple Fractal?

Their premium rates can sometimes cause friction with executives unfamiliar with their work. However, in my experience, Simple Fractal offers exceptional value, delivering quality solutions from experienced experts you can rely on. Review collected by and hosted on G2.com.

What problems is Simple Fractal solving and how is that benefiting you?

NA Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
AP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Simple Fractal?

Simple Fractal is a great software development agency that excels in transforming ideas into high-quality products. They have been particularly valuable in helping us to scope our ideas, ensuring that our vision is met whilst ensuring alignment to the core of our products. The Simple Fractal team is also proactive in suggesting valuable product improvements, often identifying opportunities to enhance functionality or user experience that might have otherwise been overlooked.

In addition, the code quality delivered by Simple Fractal is always high quality, with very few errors found during QA. This dedication to quality assurance helps minimise bugs as they always deliver a polished final product that meets client expectations.

We value Simple Fractal's personable approach that makes them incredibly easy to work with. They communicate clearly, listen attentively, and are always responsive to urgent issues. Andrew, the lead developer that we work with, stands out for his deep technical expertise and leadership. He ensures that deliverables are met and that the development process is as smooth and efficient as possible. Review collected by and hosted on G2.com.

What do you dislike about Simple Fractal?

Simple Fractal provides great support during the development phase, but they could improve their documentation throughout the process. On request, they provide detailed technical documentation. It would help to have updating documentation as part of their standard development practice to maintain the high standards of the product over time to make future onboarding and maintenance more seamless. Review collected by and hosted on G2.com.

What problems is Simple Fractal solving and how is that benefiting you?

Simple Fractal helps us to solve the challenge of managing complex internal operations by building bespoke software tailored to our specific needs as a large multinational. Their custom platforms streamline the administration and delivery of our professional services. The platforms enhance efficiency, reduce manual tasks, and ensure that our processes are seamlessly integrated for our internal users. Review collected by and hosted on G2.com.

AK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Simple Fractal?

Simple Fractal has been a great partner for our organization, and has greatly improved our technology-enablement with their RPA solutions. We worked together on a bot that prompts our workforce to complete tasks - and I must say that their design and implementation was refreshingly straightforward. As with any project, we experienced unanticipated challenges that Simple Fractal worked to swiftly overcome. As someone without any programming background, it was important to find a trustworthy partner who could effectively manage standing up an automation without technical help from me and my team. Review collected by and hosted on G2.com.

What do you dislike about Simple Fractal?

Every member of the Simple Fractal team was great to work with, and I anticipate continuing to work with them for many many years to come. Review collected by and hosted on G2.com.

What problems is Simple Fractal solving and how is that benefiting you?

Simple Fractal created an automation for prompting our team to complete an internal conversion process of timesheets which enables billing for services and data capture. The bot has helped automate the otherwise manual, tedious notification and follow up process that other members of our team previously had to manage. Review collected by and hosted on G2.com.

Scott D.
SD
Chief Information Officer
Information Technology and Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Simple Fractal?

Simple Fractal quickly developed an understanding of our key Business Processes, Systems and Skills. They built out Automation Solutions that were robust, intuitive and effective. These innovations allowed our business to scale efficiently in a time of Labor uncertainty and accelerated company growth. Review collected by and hosted on G2.com.

What do you dislike about Simple Fractal?

Our biggest challenge was finding the 'internal' Business Analyst capacity to keep up with the seemingly limitless opportunities for us to improve through RPA. Fortunately for us, each new Bot delivered became a foundational underpinning for the next one. Review collected by and hosted on G2.com.

What problems is Simple Fractal solving and how is that benefiting you?

Simple Fractal delivered Capabilities that greatly reduced our dependency on inefficient Systems and Processes. Their Revenue Cycle Management Bots improved Workflow and implemented Data Validation Rules unavailable in our legacy Applications. They also created Solutions for Lead Capture/Conversion, Client Scheduling Optimization and Personnel Compliance requirements. With "right-sized" Technology investments, Simple Fractal enabled our staff to focus on "higher value" Business activities. Review collected by and hosted on G2.com.

Rebecca B.
RB
Chief Operating Officer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Simple Fractal?

Their staff is easy to work with and incredibly thoughful about approach. They not only design what we ask for but enhance and elevate our original plans for an even better result. The team is incredibly intelligent and make the entire process fun while automating processes, saving SG&A and ensuring compliance to company processes. Review collected by and hosted on G2.com.

What do you dislike about Simple Fractal?

As with any organization that is growing quickly, there has been some turnover that has mildly impacted our projects. However, I am confident in the leadership and their ability to select and grow the team. This is evidenced by our continued happiness with our SimpleFractal team members even through transition. Review collected by and hosted on G2.com.

What problems is Simple Fractal solving and how is that benefiting you?

SF is helping automate processes, increase compliance and reduce manual workflows which in turn is allowing our team members to spend more time on the most important things like customer service and employee satisfaction. Review collected by and hosted on G2.com.

Nathan B.
NB
Director of Revenue Cycle Management
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Simple Fractal?

I have been working with Simple Fractal for over a year on optimizing various business processes. Of all the various projects and hail mary requests I have given to the Simple fractal team, I have never hear the word "no" nor the phrase "That's not possible." I have only heard "we'll get it done" Review collected by and hosted on G2.com.

What do you dislike about Simple Fractal?

Absolutely Nothing. The only think I dislike is my own capacity to send processes to them to improve. Review collected by and hosted on G2.com.

What problems is Simple Fractal solving and how is that benefiting you?

Simple Fractal is helping us automate processes and procedures currently being done manually by humans. Many processes, Simple Fractal has developed and deployed bots to do tasks that were previously done by FTEs. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Simple Fractal?

After vetting a few companies we decided to deploy our first bot with Simple Fractal. Initial impressions were very professional and that they cared as much about the issue at hand as we did. Boy were we right! After deploying our first bot and seeing the results we were sold! We immediately started working with the Simple Fractal team to develop a roadmap of future projects that would give us the greatest ROI. Three years later, our first bot is still running, we have deployed 10+ more and, most importantly, we have an amazing partner helping us scale by putting a bulk of the work onto bots. Review collected by and hosted on G2.com.

What do you dislike about Simple Fractal?

We have not encountered any issues. Throughout the discovery process they invest time into understanding your exact needs. Through testing they are communicative, after deployment they respond quickly and they are always reachable for support! Review collected by and hosted on G2.com.

Recommendations to others considering Simple Fractal:

It seems like these bots can do just about anything. We assumed some projects would not be right but in just talking with the team they came up with solutions. Review collected by and hosted on G2.com.

What problems is Simple Fractal solving and how is that benefiting you?

We are using them for Revenue Cycle Management, CPT coding accuracy(multi-tier different provider same day), compliance audits, data entry and data transfer. Our staff is happier, our data is cleaner. When we have audits everything is accurate and the documentation is present. Also, the software we use is not the greatest and can be bogged down by lots of users so the bots do work after hours. Review collected by and hosted on G2.com.

DC
CFO
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Simple Fractal?

Simple Fractal was instrumental in automating manual processes, allowing us to:

* Get reports and analysis faster for better decision making

* Reduce costs (headcount) by cutting out manual processes and improving accuracy of reports with automated processes

I like the both the cost savings and the improved decision making. Review collected by and hosted on G2.com.

What do you dislike about Simple Fractal?

The only negative is the demand for engineering talent in the IT space is felt everywhere. And our current projects have taken longer simply due to labor shortages. Review collected by and hosted on G2.com.

Recommendations to others considering Simple Fractal:

Strongly recommend Simple Fractal. Review collected by and hosted on G2.com.

What problems is Simple Fractal solving and how is that benefiting you?

* Speed of automated processes

* Cost reductions

* Accuracy of reporting for analysis -> better decision making Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Simple Fractal?

I loved working with the guys at Simple Fractal. They were intelligent, direct, to the point, and very communicative. It was easy to trust their process because they were organized, and they delivered according to set expectations. Even as we used the bot each week, they were very willing to work with us to make whatever tweaks were necessary to maintain bot efficiency and effectiveness. We were very happy with the customer service. Review collected by and hosted on G2.com.

What do you dislike about Simple Fractal?

There was nothing to dislike. There are natural limitations with any automated process, but at least Simple Fractal's reports helped us identify and prioritize issues that RPA could not solve. Review collected by and hosted on G2.com.

What problems is Simple Fractal solving and how is that benefiting you?

Simple Fractal helped us solve a very manual and repetitive workflow that our practice management system, CentralReach, was not able to help us solve. The bot that Simple Fractal built for us helped us significant revenue dollars using less resources than we would have spent otherwise on staff. Review collected by and hosted on G2.com.

TT
IT Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Simple Fractal?

Simple Fractal is incredibly good at understanding our business. With their extensive experience and domain expertise, they are often better at articulating our own problems, building trust as they design fitting solutions. They are professional, reliable, responsive, and deliver quality results on time. We have already engaged Simple Fractal in multiple areas of our organization and value our ongoing partnership with them. Review collected by and hosted on G2.com.

What do you dislike about Simple Fractal?

After a bot is up and running, the ROI is clear, and everyone is happy. I wish it were simpler to model it during discovery so that it'd be easier to sell internally. Review collected by and hosted on G2.com.

What problems is Simple Fractal solving and how is that benefiting you?

Thanks to Simple Fractal's bots, we have automated the majority of our billing on a daily basis. This has resulted in improved revenue, faster cycle time, fewer mistakes, and a much more scalable staffing model as we grow. One of the best parts has been the happiness the bots have brought our employees - instead of burning out doing never-ending thankless tasks, they can do more interesting and valuable work where human touch, creativity, and judgment matters more. Review collected by and hosted on G2.com.