Siit Reviews & Product Details

I have been using SIIT for a while now, and it has significantly improved my daily work experience. This software is incredibly simple to use and extremely useful. The AI works exceptionally well and is very intuitive.

With SIIT, I no longer have to wait for days to get a response from HR, nor do I need to bother them with every little question. The tools are well-connected, and I can conveniently use it through Slack or Teams.

I would like to commend the team behind SIIT for their outstanding work. This software has truly made a difference in my daily workflow. Review collected by and hosted on G2.com.

Since it’s a SaaS application, a stable internet connection is required, which can be a drawback if you experience connectivity issues. Review collected by and hosted on G2.com.

At crew, implementing Siit to provide AI support in Slack has been a tremendous success. The ease of setting it up and integrating it into our existing workflows has significantly improved the sales team’s efficiency. Siit’s AI capabilities, coupled with the ability to access our knowledge base directly in Slack, ensures that our sales team receives automatic answers promptly. This has not only streamlined our support processes but has also empowered our sales representatives to provide quicker and more accurate responses to customer inquiries. Siit has truly become an indispensable tool for enhancing our sales support. Review collected by and hosted on G2.com.

I have not encountered any issues or dislikes with Siit. The implementation process was smooth. The entire sales team has embraced Siit. Review collected by and hosted on G2.com.

As the CTO at Topo, what impresses me the most about Siit is its ability to centralize and streamline the handling of employee requests. The platform's intuitive interface allows for easy management of IT inquiries, which previously inundated me via Slack, distracting from my core responsibilities. Now, requests are neatly organized, prioritized, and can be addressed systematically, which has markedly boosted my productivity and allowed me to focus on strategic initiatives. The clarity and convenience Siit provides have become indispensable for daily operations. Review collected by and hosted on G2.com.

The only hiccup I've encountered with Siit is not so much a flaw in the platform, but rather a challenge on our end—finding the time to extend its benefits across other departments at Topo. Siit has been a game-changer for IT request management, and I am eager to see it applied to other areas like HR and operations. The platform has the potential to streamline workflows company-wide, and the only regret is not having implemented it more broadly yet. Review collected by and hosted on G2.com.

In the past, dealing with tickets was a cumbersome process with Jira, but Siit has revolutionized the way we submit requests. The integration with Slack is a game-changer. Now, I can submit any request directly within Slack, making the entire process seamless and user-friendly. Sales Ops has truly listened to our needs and concerns, creating a system that simplifies our internal processes, making our lives as sales significantly easier. Review collected by and hosted on G2.com.

While Siit has streamlined our request process significantly, the speed of resolution could be improved especially when escalated to admins. Although the AI is incredibly helpful, certain complex issues still require manual intervention, which can cause a slight delay in response times. Review collected by and hosted on G2.com.

It has transformed the way I seek support within the company, and I couldn't be more pleased with the experience. Instead of going through the traditional ticketing system for IT or HR support, the implementation of conversational support directly in Slack is a game-changer. It feels incredibly personal, and the speed at which I can get assistance is impressive. I love not to have to navigate through another tool and the visibility into the resolution ensuring that I'm always in the loop regarding the status of my requests. Review collected by and hosted on G2.com.

Expanding its compatibility to additional departments or AI, connected to other tools like with Confluence, would provide even more flexibility in accessing support and information. Review collected by and hosted on G2.com.

Siit represents a true game-changer when it comes to handling internal requests, thanks to its direct integration into Slack for employees. The flexibility to install the bot in any channel further enhances its usability, and the abundance of automation options has significantly reduced the manual workload for our team.

The AI assistant, powered by GPT-4, is truly remarkable! I was pleasantly surprised by how effortlessly it connects to our Notion knowledge base, offering instant and consistent responses to my team's inquiries - all within Slack, once again! Thanks to this AI integration, approximately half of our business-related questions are now addressed automatically through article suggestions and direct answers sourced from various sections of our Notion platform! Review collected by and hosted on G2.com.

Nothing to add about this part. I have no complaints to share about Siit. They've dedicated considerable effort to enhancing roles and permissions, enabling seamless collaboration between my team and other departments while upholding compliance and safeguarding sensitive data. This has proven exceptionally valuable, especially in streamlining our onboarding processes! Review collected by and hosted on G2.com.

Having experienced numerous platforms, Siit stands out remarkably. The platform’s seamless integration with tools like Slack and Notion has reshaped our approach to internal request management. No longer do we grapple with scattered requests; everything is streamlined and centralized, ensuring quick responses and effective tracking. Siit’s intuitive design feels tailored to our needs, making day-to-day operations not just efficient, but enjoyable. Review collected by and hosted on G2.com.

Frankly, Siit has been a delight. Minor questions that arose initially were swiftly addressed by their proactive team, making my experience near flawless. It feels like they’ve thought of everything. Review collected by and hosted on G2.com.

Siit's greatest strength lies in its ability to simplify and expedite the resolution of employee requests. The platform streamlines the entire support process, from ticket creation to resolution, allowing our IT and HR teams to efficiently address employee needs. Whether it's a technical issue or an HR-related query, Siit ensures that nothing falls through the cracks. The user-friendly interface and conversational chatbot make it a breeze for employees to seek assistance, ultimately improving their experience. Review collected by and hosted on G2.com.

One area for improvement could be expanding Siit's knowledge base integration beyond Notion and Confluence. While these integrations are valuable, having to connect with Google drive would be great ! Review collected by and hosted on G2.com.

Siit has proven to be the perfect assistant during my onboarding process. Coming into a new role with intricate product specificities can be challenging, but Siit made it smooth. Its ability to understand the nuances of our products and processes is unparalleled. I can ask any question, no matter how specific, and receive precise and detailed answers. This level of knowledge accessibility has been invaluable, allowing me to understand the complexities of our products and be more efficient in my work during the critical initial weeks. I also really liked when to be able to contact someone directly when the answer wasn't enough. Review collected by and hosted on G2.com.

While Siit provides excellent answers to my questions, interactive tutorials or simulations could further enhance the onboarding experience, offering a comprehensive and immersive learning environment for new employees.

Also, I have heard that even people still continue to use it for all internal requests so excited to see how it could work for me. Review collected by and hosted on G2.com.

Siit played a pivotal role in my onboarding process. As a newcomer, I had numerous requests, and Siit provided an easy and efficient way to ask them. The Slack app and AI chatbot made it incredibly simple to seek clarification on various aspects of the company without the hassle of approaching different people. This streamlined communication not only saved me valuable time but also helped me quickly grasp the company’s processes and culture. Siit’s approach to onboarding is revolutionary, especially for someone like me who arrived without knowing anyone. Review collected by and hosted on G2.com.

I have had a positive experience with Siit so far, but I believe there could be further improvements in terms of integrating additional onboarding resources. Review collected by and hosted on G2.com.