Maks K.
MK
Maks K.
Frontend Web Developer
Small-Business (50 or fewer emp.)
"A Great Company Spreading a Positive Idea Worldwide"
4/5
What do you like best about Signal AI?

I like an idea that they spread around the world Review collected by and hosted on G2.com.

What do you dislike about Signal AI?

Nothing. They are great company and good people Review collected by and hosted on G2.com.

Antonia C.
AC
Antonia C.
"Fast Setup, Superb Customer Support"
5/5
What do you like best about Signal AI?

I find Signal AI easy to use. I also appreciate the great customer service. The support is fast and friendly, and the platform is not overly complicated. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Signal AI?

Nothing Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
AP
Verified User in Public Relations and Communications
Mid-Market (51-1000 emp.)
"very useful monitoring tool"
4/5
What do you like best about Signal AI?

being able to generate reports, searching personalized intervals. Review collected by and hosted on G2.com.

What do you dislike about Signal AI?

the initial setup is difficult - the dashboards. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
UP
Verified User in Public Relations and Communications
Small-Business (50 or fewer emp.)
"Fast Search Setup, But Risk Platform Needs Clarity"
3.5/5
What do you like best about Signal AI?

I really love how easy it is to set up alerts and searches Review collected by and hosted on G2.com.

What do you dislike about Signal AI?

The confusion around how to use the risk platform. Its hard to digest Review collected by and hosted on G2.com.

Verified User in Online Media
IO
Verified User in Online Media
Mid-Market (51-1000 emp.)
"Unlock a World of Information: A Seamless Experience"
5/5
What do you like best about Signal AI?

Having extensively utilized the Signal AI platform, I can affirm its position as a critical asset for professionals and teams requiring in-depth and broad topic coverage. The platform's extensive breadth of sources is truly remarkable, integrating content from a diverse array of origins. This comprehensive aggregation significantly streamlines the research process, providing users with a holistic understanding without the need to consult numerous disparate sources individually. A standout feature is its adaptability to nuanced search requirements, offering sophisticated functionalities that precisely cater to unique needs, ensuring the delivery of highly relevant results. Furthermore, from a user experience perspective, the platform is exceptionally intuitive and easy to navigate, with a clean and logical interface that facilitates immediate productivity.

Beyond its robust search capabilities and user-friendly design, the operational speed of the platform is impressive, rendering search results almost instantaneously, which is invaluable in time-sensitive scenarios. Crucially, the platform's design inherently supports collaborative environments; our team has seamlessly integrated it into our daily workflows, with a minimal learning barrier that allowed for rapid adoption and widespread proficiency.

The customer support team is consistently fast and helpful, providing excellent assistance whenever needed. Review collected by and hosted on G2.com.

What do you dislike about Signal AI?

I cannot think of any downsides at the moment. Review collected by and hosted on G2.com.

Response from Signal AI Marketing of Signal AI

Thank you for your detailed feedback on Signal AI! We're thrilled to hear that you find the platform's extensive breadth of sources and adaptability to be valuable for your research needs. We're also glad to hear that you appreciate the intuitive user interface and operational speed. Our team is committed to providing excellent customer support, and we're delighted to hear that you've had a positive experience with us. Thank you for choosing Signal AI!

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Enterprise (> 1000 emp.)
"Personalized Monitoring, But would like more Forward-Thinking Features"
4/5
What do you like best about Signal AI?

Constant monitoring and a platform that is tailored to me and my interests Review collected by and hosted on G2.com.

What do you dislike about Signal AI?

Not as forward-looking as I would like. However, I know they are rolling out new tools to address this. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Impressive AI Integration That Elevates Productivity"
4/5
What do you like best about Signal AI?

I like the robust AI integration. It's very strong and helps me resolve problems that I'm dealing with, Review collected by and hosted on G2.com.

What do you dislike about Signal AI?

I think it can be a bit cluttering with how many sidebars there are. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Close Partnership for Brand Monitoring and Daily Newsletters with Signal"
3.5/5
What do you like best about Signal AI?

The platform for brand monitoring had a number of capabilities that we were able to take advantage of. We tracked a number of key terms across numerous markets with ease. Review collected by and hosted on G2.com.

What do you dislike about Signal AI?

The customer service could have been better. To my knowledge, our reps were not reaching out regularly to make sure the partnership was still meeting our needs and what we could do to refine the monitoring services as well as updating our search terms over the course of a number of years. Review collected by and hosted on G2.com.

Response from Signal AI Marketing of Signal AI

We're glad to hear that you found Signal AI's platform for brand monitoring to be beneficial for tracking key terms across numerous markets. We apologize for any shortcomings in our customer service. We appreciate your feedback and will work to improve our communication and support for our partners.

Verified User in Legal Services
UL
Verified User in Legal Services
Enterprise (> 1000 emp.)
"Very useful training session"
5/5
What do you like best about Signal AI?

There are a variety of ways to access and consume data about any company you're interested in. The customer support is also very helpful and it is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Signal AI?

You might not always be able to view all articles, especially print articles Review collected by and hosted on G2.com.

Response from Freya Lomax of Signal AI

Thank you for taking the time to write a review. We're glad you're finding the platform’s AI-powered analysis capabilities useful! We also greatly appreciate your feedback regarding the content licensing and access. We're always working to improve the platform and this helps us guide our product development. As always, if you need any help with how to use the platform, reach out to your customer support representative or reach out to success@signal-ai.com.

VG
Vicente G.
Consultant
Enterprise (> 1000 emp.)
"Intelligent company with an incredible product that is constantly thinking about how to improve it"
5/5
What do you like best about Signal AI?

What I like most about Signal AI is its product and the way it is already changing the role of communications departments globally, giving more relevance and importance to this area. Review collected by and hosted on G2.com.

What do you dislike about Signal AI?

The product is so advanced that it is sometimes difficult to fully understand, but the company has very efficient training teams Review collected by and hosted on G2.com.

Response from Freya Lomax of Signal AI

Thank you for taking the time to write a review. We're glad you're finding the platform useful for monitoring and analyzing your media mentions! We also greatly appreciate your feedback regarding the range of capabilities. We're always working to improve the platform and this helps us guide our product development.