Sign In App Pros and Cons

Incredible support, reliability, feature rich and best value for money. Review collected by and hosted on G2.com.

That it wasn't around years ago! There is nothing to dislike it is just amazing! Review collected by and hosted on G2.com.

Helps me book appointments across locations. Review collected by and hosted on G2.com.

It hasn't been intuitive, I haven't been able to customize key features, and their customer service is quite awful. I'm dependent on email tickets for support which can take a while, and their customer service agents consistently disregard my questions, dismiss my comments, and don't address the issues i'm having. There's no way for me to reach folk who can offer me support or direct answers.

I'm paying for the "bigger business" plan and it's not worth it. I regret signing onto this platform and wish i got something that was either designed differently or (and mostly) offered real satisfactory customer support. Review collected by and hosted on G2.com.

The application has a lot of functions on the back end but the front end is easy to use and allows for call centers and medical practices to use it. This is important for practices that are short-staffed, still trying to maintain 6 feet distance, and reduce payroll. HIPAA compliant and PCI! Also has the API possibilities but there is a set up cost for this part. Review collected by and hosted on G2.com.

It will take about 14 business days for most practices to get set up, import their current appointments, testing, and training. Review collected by and hosted on G2.com.

I like the ease with which my clients can schedule appointments. 10to8 is linked to my calendar and updates quickly. Easy to use and good service. The pricing is also excellent. Review collected by and hosted on G2.com.

Occasionally I have some issues updating photos or other details. Review collected by and hosted on G2.com.

I am a very small business, it is just me. 10 to 8 made it so I could still have a booking site that is compatible with my website for a price I could actually afford where I feel that most booking platforms are not priced for real small businesses. Their customer service is amazing. When ever I have a problem I email them and they respond promptly with actual answer/solutions Review collected by and hosted on G2.com.

I wish that the reviews they received from clients could be posted as they are filled out not just as a star rating. I know I can simply copy and paste them to my site but I feel like that is a way to work around less than stellar reviews. Other than that no complaints. Review collected by and hosted on G2.com.

I originally turned to 10 to 8 when my college switched from face-to-face learning to remote learning in Spring 2020. I was looking for a platform that could easily help me schedule all of my appointments with my students. 10 to 8 is a great product for scheduling appointments. Both my students and I have found it very easy to navigate and use. I'm able to tell the system when I'm available, provide the students my hyperlink, and they can sign up. Immediately, I'm notified that I have a meeting. Even better, we use Outlook 365 on my campus, so I'm able to immediately see when I have student appointments on my school calendar, which has been very helpful. Review collected by and hosted on G2.com.

My only real complaint is that they don't offer an educator license. As such, I would have to pay full price to use some of the advanced functions (like SMS). Unfortunately, I'm not a business owner using 10 to 8 as a platform to make money, so I really don't feel comfortable spending too much money on software like this. I really do wish they had an educator's license because I would probably pay some money to take advantage of the advanced features for my students. Review collected by and hosted on G2.com.

The versatility of the platform is great for a single branded company. The 10to8 team is incredibly accommodating and willing to make changes as needed to accommodate multi-branded companies like ours. As a retailer with 16 stores across four states under 5 different brand names, the 10to8 app and 10to8 team made this work for us. Review collected by and hosted on G2.com.

The few things i was not able to do client-side was quickly handled by the 10to8 team on the back end. In the future, I would like to see more controls for assigning Staff and Services to locations and greater control over time zones. More customization, (Branding to staff or service) controls for email correspondence. Review collected by and hosted on G2.com.

Even as a person with little technical affinity it was quite easy to install and run 10to8. Also the helpdesk was really friendly and patient with me and guided me step by step through the procedure. The scheduling is really easy to do, you finally have a good and solid overview of all customer appointments you have. It's handy that the software automatically reminds customers of an appointment, so we were able to reduce the no show rate a bit. It's also great that you can add links for zoom meetings into those reminders. Very practical in this times. Review collected by and hosted on G2.com.

It would be great if the calendar synchronization could also transfer the color coding to my Gmail calendar, so I could better distinguish my business appointments from my private ones. Review collected by and hosted on G2.com.

In addition to the standard online booking functions that most software companies offer, 10to8 also offers individual/group booking and automatic/manual booking approval options. This is exactly what we need. What I like best is that these functions are organized in a clear and easy to follow structure that are seamlessly integrated with other functions including customer database, customer booking history, booking schedule, calendar, booking approval, and booking messaging, etc., and all in one place or in simple clicks away. So, they are very convenient to cross referencing and easy to use. It also has an amazing technical support team to answer all our questions. I am very happy that we have chosen 10to8. Review collected by and hosted on G2.com.

I cannot think of anything that I dislike about 10to8 Review collected by and hosted on G2.com.

It's clear and concise to set up - even I could do it! Love that the landing page is easy to set up and ties in with your calendar. Review collected by and hosted on G2.com.

I sometimes struggle to find the part I'm looking for in the various dropdown options on the menu. There's loads there (which is probably a good thing for someone else!). Review collected by and hosted on G2.com.