SiftedAI Pros and Cons

I am very impressed with the management of our contract pricing with the shippers we analyze. Sifted allows us to be sure we are getting credits due to us. We have been partners with them for managing our shipping costs since June 2023. We have already recouped our contract fee AND 110% above that! Sifted (in less than a year) has saved us $11,000! Review collected by and hosted on G2.com.

I manage a spreadsheet comparing teh credits booked on the sifted website and compare it to the shippers credits. Sifted often changes the credits more than a month or two later. So I am having to revised my spreasheet. Once the credit has been recorded, it should not change--but it does. Review collected by and hosted on G2.com.

Sifted breaks down your shipping spend in one easy snapshot which allows you to see where you're possibly overspending. That one feature helped us realize that we could adjust our package dimensions to avoid additional carrier charges. Review collected by and hosted on G2.com.

As with any software we want it all and with that, it would be great to see Sifted suggest ways to improve shipping spend. It would be nice to see suggestions on the main dashboard or "red flags" to look into one particular are of shipping spend. Overall it's a great product! Review collected by and hosted on G2.com.

I was able to quickly check where my shipping costs were coming from so I would have better arguments with UPS when negotiating rates. So many things go into the rate of one package, being able to narrow it down really helps. The auditing of packages delivered on time really helped as well, I used to spend an hour every week checking on just air packages and Sifted took care of every single one. Review collected by and hosted on G2.com.

The dashboard to me was not intuitive, it took me a while to really get the hang of it. Review collected by and hosted on G2.com.

The platform is very easy to learn, and the client calls with my account manger are helpful. Review collected by and hosted on G2.com.

The overview page doesn't always update in a timely manner. The Sifted score it not the most helpful page. Review collected by and hosted on G2.com.

The home screen shows the most changes from the previous billing cycle. This allows you to quickly focus on the problem areas to get them corrected without spending tons of time sifting through confusing shipping bills. I check my Sifted every Monday. Review collected by and hosted on G2.com.

Some reports are not available, at least with my subscription. Also, the reports that are available are quite bloated in my opinion. Review collected by and hosted on G2.com.

Clearly highlighting trouble areas to see what needs to be improved. Review collected by and hosted on G2.com.

More clickable fields with realtime data would be great! Review collected by and hosted on G2.com.

I like to describe Sifted as an Accountability partners with our shipping partners. The Audit savings alone has more than paid for itself, and the provided insights to our business have been instrumental in making logistics decisions. Review collected by and hosted on G2.com.

Price of the Premium service for "contract negotiation" this functionality could be useful but not with volumes remaining unchanged. There are several easier/ less expensive options to decrease shipping spend. Review collected by and hosted on G2.com.

I can count on sifted (LI) software to help analyze my company's small parcel data and spend. i've been able to leverage the tools to make informed decisions about reducing our small parcel spend and putting place addendums throughout the year. Review collected by and hosted on G2.com.

Wish it could break down the yearly GRI increases in more details and account for other accessorials when proposing the final analysis of the impact of the yearly GRI. Review collected by and hosted on G2.com.

Great data capturing tool.

Score card is a great and easy way to monitor shipments.

Integration setup was fast and easy.

Like the additional tools they are developing to add more value and functionality to the platform. Review collected by and hosted on G2.com.

Have concerns on lack of customer service communcation after go live, dont seem to be getting much proactive communcation from the Sifted Team which I will be addressing with them.

Value of product is still pending review. Review collected by and hosted on G2.com.

It has in detail information of shipments as well as does all the analysis for us. Review collected by and hosted on G2.com.

It can be more user friendly but overall its great. Review collected by and hosted on G2.com.