Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Brilliant Onboarding with Supportive Guidance Every Step"
4.5/5
What do you like best about Sift?

A brilliant onboarding experience, with supportive team members guiding me every step of the way. Review collected by and hosted on G2.com.

What do you dislike about Sift?

So far, there’s nothing to dislike. We’re an early-stage start-up, and having used competitors in the past, I’m genuinely happy with what I’ve seen to date. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Powerful for detecting evasive behavior across accounts"
4.5/5
What do you like best about Sift?

Sift's Network tab is extremely useful for identifying connections between accounts that may be used by the same individual to bypass platform rules. The visual representation of relationships between users helps uncover suspicious behavior patterns that would be easy to miss manually. It saves time and improves confidence in enforcement decisions. The tool is intuitive and integrates well into our moderation workflow. Review collected by and hosted on G2.com.

What do you dislike about Sift?

While Sift is strong on device and network-level signals, I wish it could incorporate additional metadata such as shared passwords or credential reuse to strengthen detection. This would further enhance the system’s ability to surface coordinated evasion with even more precision. Review collected by and hosted on G2.com.

Katelyn W.
KW
Katelyn W.
Credit Risk Consultant
Mid-Market (51-1000 emp.)
"Sift Has Been Instrumental in decreasing our Fraud Losses"
5/5
What do you like best about Sift?

Sift's easy score has allowed us to make quick business decisions on what to automatically reject. It saves time and money spent on automatic review and also takes the human bias out of the equation. The customer support with sift has been great. We deeply appreciate our team. We use sift every day at Colony Brands. The features in the console makes it easy to manually review borderline orders as well. Review collected by and hosted on G2.com.

What do you dislike about Sift?

The normal curve distribution doesn't 100% make sense with fraud risk distribution. On average about 5% of transactions are fraud so it would make more sense for the distribution to be right skewed. Review collected by and hosted on G2.com.

Shivani S.
SS
Shivani S.
Outsourcing
Mid-Market (51-1000 emp.)
"How Sift Helped Us Reduce Risk and Boost Security"
5/5
What do you like best about Sift?

What I like the most about Sift is how it learns over time. It uses machine learning to get smarter with every transaction, which really helps to cut down on false positives while still catching fraud. I also like how customizable it is—so you can adjust it depending on what kind of risk you’re dealing with. And the interface is pretty easy to use, which is nice for getting the team on board quickly. Review collected by and hosted on G2.com.

What do you dislike about Sift?

The learning curve ain’t huge, but it does take some time to get everything customized the way you want, especially if you’ve got a unique business model. Also, sometimes I feel like the reporting could be more detailed or easier to navigate. It’s not a dealbreaker or nothing, but it’s something I’ve noticed. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Exceptionally User-Friendly with No Downsides"
5/5
What do you like best about Sift?

This tool is user-friendly and provides valuable insights into user behavior over time, which helps in making informed decisions in real time. Sift is easy to use and delivers clear, actionable insights into user behavior over time, enabling faster and more informed real-time decisions. Review collected by and hosted on G2.com.

What do you dislike about Sift?

Explainability to work on each individual Review collected by and hosted on G2.com.

Jasmine L.
JL
Jasmine L.
Risk Investigator
Financial Services
Mid-Market (51-1000 emp.)
"SIFT: The most dependable payment protection tool to detect fraud and avoid unauthorized activities."
5/5
What do you like best about Sift?

We consistently utilize SIFT in our daily investigations. As risk investigators, SIFT has become an essential part of our assessments. It guides us in decision-making by providing valuable insights such as login activities, locations and devices used, and other online behaviors of customers. The tool is user-friendly and seamlessly integrates with our other systems for conducting checks. Our Customer Support team also relies on this tool. The ease of implementation of SIFT helps us work more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Sift?

I do not see any downsides to using SIFT, as it is highly beneficial for the work we are doing. Review collected by and hosted on G2.com.

Verified User in Security and Investigations
IS
Verified User in Security and Investigations
Mid-Market (51-1000 emp.)
"ABOUT SIFT"
4.5/5
What do you like best about Sift?

All the information is categorized so is really easy to found the information. Review collected by and hosted on G2.com.

What do you dislike about Sift?

The scores are no justified, sometimes the ATO score is really high when there are not discrepancy between the IPs. Or sometimes there are a lot of IPs on the republic when the user only logged on 1 city. I understand that that depends on what internet company is using or if your are using mobile data but Sift does not detect that. Also, sometimes there are like different devices but have the same IP, it would be really good if there is like a new section where you can see that without having to check all the activity one by one. Review collected by and hosted on G2.com.

Shailvi Richa M.
SM
Shailvi Richa M.
Fraud Operations Associate I
Mid-Market (51-1000 emp.)
"Sift has helped me a lot in my work and has made it easier"
5/5
What do you like best about Sift?

All data points are accurate, which helps me rely on sift Review collected by and hosted on G2.com.

What do you dislike about Sift?

The maps provided for ip address is not accurate at times Review collected by and hosted on G2.com.

Belle R.
BR
Belle R.
Risk Investigator/Fraud Analyst
Mid-Market (51-1000 emp.)
"Reliable and efficient fraud detection tool"
5/5
What do you like best about Sift?

Sift makes it easy for us to spot and stop fraud in real time, which really helps us make faster, more confident decisions. The platform is easy to navigate, and the insights it gives us save time and let us focus on the cases that actually need attention. It takes a lot of the guesswork out of the process. Review collected by and hosted on G2.com.

What do you dislike about Sift?

Some decisions require manual review, and the reason codes could be more detailed. The least helpful part is the limited transparency behind some risk scores, which makes it harder to understand why certain decisions were made. It can also flag legitimate users, requiring extra manual review. Review collected by and hosted on G2.com.

Vishakha N.
VN
Vishakha N.
Senior Scaled Abuse Associate
Enterprise (> 1000 emp.)
"A Game-Changer in Identifying spam and malicious actors - SIFT"
5/5
What do you like best about Sift?

I love that fact that Sift helped me track down around 1Lakh spammers and BOT accounts and helped me restrict them. With Sift it becomes easy to collect all vital data and work around it. It also helps me identify bad account signals, Mobile devices and IP organisations. Review collected by and hosted on G2.com.

What do you dislike about Sift?

I have not faced any issue till now while working out of sift. I am yet to explore many other things and I am pretty sure it would be really helpful. Would address if there is anything else. Review collected by and hosted on G2.com.