Ron S.
RS
Ron S.
Enterprise (> 1000 emp.)
"Intuitive, User-Friendly, and Essential for Guest Management"
4.5/5
What do you like best about Sift?

I like that Sift is simple to use and the UI is easy to understand. This allows me to see the right information quickly and easily input the guest’s info. The initial setup was very easy as it was already set up in my Okta login. Review collected by and hosted on G2.com.

What do you dislike about Sift?

It could give me more information for my company's guests like their phone or order details. Review collected by and hosted on G2.com.

Jose H.
JH
Jose H.
Data Analyst
Mid-Market (51-1000 emp.)
"Excellent User Activity Monitoring, But Data Accuracy Needs Improvement"
5/5
What do you like best about Sift?

What I appreciate most about SIFT is the way it generates data that helps me keep track of user activity. That’s the feature that stands out the most for me, and I find it particularly useful and valuable in practice. Review collected by and hosted on G2.com.

What do you dislike about Sift?

Some of the information provided isn’t always accurate, and at times it doesn’t include all the necessary details. Because of that, it can feel incomplete—or even slightly misleading—when I’m trying to rely on it. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Fraud Detection Software"
5/5
What do you like best about Sift?

We still use Sift and it's a great tool to have. Review collected by and hosted on G2.com.

What do you dislike about Sift?

Adding more information about the customer. Review collected by and hosted on G2.com.

Anitha T.
AT
Anitha T.
Associate
Enterprise (> 1000 emp.)
"Excellent IP & Device Tracking with Complete User Profiles"
5/5
What do you like best about Sift?

The interface is really good and easy to work with. Integrating it with other tools makes it easier to make sound judgments. The performance is helpful and makes it easier to deal with day-to-day work. Overall, it feels worth the money to use this tool. The onboarding experience is very good, and the automated triggers help me investigate issues with a deeper dive. Review collected by and hosted on G2.com.

What do you dislike about Sift?

So far, it seems good, and I don’t have any dislikes. Review collected by and hosted on G2.com.

Spoorthi M.
SM
Spoorthi M.
Fraud investigation specialist
Mid-Market (51-1000 emp.)
"Excellent UX, Smooth Integrations, and Supportive Team"
5/5
What do you like best about Sift?

The UX and integration are very helpful. Performance is also very good, and the pricing is reasonable. Support-wise, the team is very supportive, and the intelligence features are good as well. Review collected by and hosted on G2.com.

What do you dislike about Sift?

nothing , everything was good ,satisfied Review collected by and hosted on G2.com.

Subhoshree B.
SB
Subhoshree B.
fraud analyst
Mid-Market (51-1000 emp.)
"User-Friendly, High-Performance Tool with Smooth Onboarding and Insightful AI"
5/5
What do you like best about Sift?

User interface is very good and user friendly. Integrations help us to do the investigations. Performance is really good. pricing is affordable. onboarding was smooth. AI helps to get deeper insights. Review collected by and hosted on G2.com.

What do you dislike about Sift?

Nothing as of now that i can think of tool is good. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Mid-Market (51-1000 emp.)
"My favorite resource"
5/5
What do you like best about Sift?

It provides better visibility into the users we are reviewing. I'm able to see potential past accounts and linked accounts which helps identify potential bad actors. It's very easy to use and digest and I like the visualization on the overview page. Review collected by and hosted on G2.com.

What do you dislike about Sift?

I wish some of the events in the activity log would truncate (with an expanding tab) to show 'cleaner' results. Review collected by and hosted on G2.com.

Sahana G.
SG
Sahana G.
Senior Fraud Analyst
Mid-Market (51-1000 emp.)
"User-Friendly UI, Smooth Onboarding, and Powerful Intelligence Features"
5/5
What do you like best about Sift?

The UI is user-friendly, and the integrations make investigations easier. Performance is really good, pricing is affordable, and the onboarding process is smooth. The intelligence features also help with concluding investigations, Review collected by and hosted on G2.com.

What do you dislike about Sift?

No dislikes as of now. product is really helpful Review collected by and hosted on G2.com.

Parneet K.
PK
Parneet K.
Trust and safety team
Enterprise (> 1000 emp.)
"Excellent Fraud Detection Keeps Our Platform Secure"
5/5
What do you like best about Sift?

The system is effective at detecting fraud and protecting our platform. Its also very easy to use sift. Review collected by and hosted on G2.com.

What do you dislike about Sift?

I think there should be more dropdown options available when it comes to banning. The current selection feels a bit limited. Review collected by and hosted on G2.com.

Ron M.
RM
Ron M.
Risk Investigator
Mid-Market (51-1000 emp.)
"Team Manager"
5/5
What do you like best about Sift?

I love that it already collates every information we need in our investigations and makes our tasks easy. We use Sift everyday and it helps us provide the best customer service that we can to our customers and it it very easy to incorporate to our daily tasks. Review collected by and hosted on G2.com.

What do you dislike about Sift?

As of now, I don´t see any major downside. I just wish that it would save the option on my dashboard to save the legacy feature whenever I open the tool. Review collected by and hosted on G2.com.