Hyan Drix V.
HV
Hyan Drix V.
Disputes
Mid-Market (51-1000 emp.)
"A Helpful Tool That Simplifies My Work"
4.5/5
What do you like best about Sift?

I really like how easy Sift is to use. It’s clear, simple to understand, and helps me find what I need quickly. Everything works smoothly, and it fits well with the other tools I use. The support team is also friendly and quick to help whenever I have questions. Review collected by and hosted on G2.com.

What do you dislike about Sift?

Some of the link information in the network tab can be confusing, especially when account details are connected to multiple active or suspended users. It would be much better if we could limit the display to the top 10 links instead of showing all of them. Review collected by and hosted on G2.com.

Vedhashree  S.
VS
Vedhashree S.
Marketplacesafety Associate
Mid-Market (51-1000 emp.)
"Sift uses to identity fraudsters"
5/5
What do you like best about Sift?

It helps to see the complete user activity also it helps to identify fraudsters Sift is amazing to review the IP address and find the activity of the user Review collected by and hosted on G2.com.

What do you dislike about Sift?

UI/UX design can be made easier to analyze the network of users Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Great Tool to keep an eye on suspicious activity."
4.5/5
What do you like best about Sift?

I havent seen much changes in a while now Review collected by and hosted on G2.com.

What do you dislike about Sift?

The information shown is not as helpful as before. It seems the information there is not that trustworthy anymore. A lot of missing info as well. Review collected by and hosted on G2.com.

BS
Bashar S.
Fraud Specialist
Mid-Market (51-1000 emp.)
"Accurate Fraud Detection, Easy to Implement"
4.5/5
What do you like best about Sift?

I like how Sift helps discover bad actors early. I appreciate all the different info it's able to capture and calculate into a score, which I think leads to more accurate results and fraud detection. The initial setup was very simple and easy. Review collected by and hosted on G2.com.

What do you dislike about Sift?

It’s a little rough at first trying to find your way around the categories throughout the system. Review collected by and hosted on G2.com.

Marlon G.
MG
Marlon G.
Customer Service Representative
Mid-Market (51-1000 emp.)
"Easy-to-Use Tool for Spotting Spam Bots and Moderating Effectively"
4.5/5
What do you like best about Sift?

We’re able to verify whether an account is a spam bot and review additional information that helps us moderate more effectively. Review collected by and hosted on G2.com.

What do you dislike about Sift?

Nothing, I think that is a very easy to use software Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Simple to Navigate, Effective User Moderation"
5/5
What do you like best about Sift?

I use Sift at work to moderate users' accounts and find it simple to use and easy to navigate. It helps me analyze user behavior and fraudulent users effectively. I really like that it can show me other linked accounts with a user by using various data to connect them. The initial setup was quite simple, and I would highly recommend it as it does the job well. Review collected by and hosted on G2.com.

What do you dislike about Sift?

The map where it shows the user location is not always the easiest to zoom in on. Maybe more demos on how to use it in different ways. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
CA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"Fraud Prevention and Fast, Confident Risk Decisions"
5/5
What do you like best about Sift?

Sift is especially helpful because it detects and prevents fraud in real time, verifies user identities to help maintain account integrity, and delivers actionable insights and risk scores that enable businesses to make quick, informed decisions. It also reduces operational burden and strengthens overall trust across the platform. Review collected by and hosted on G2.com.

What do you dislike about Sift?

Some downsides of using Sift include the risk of false positives, which can end up frustrating legitimate users. It also relies heavily on accurate input data, and any issues there can affect the accuracy of its scores. In addition, it may have limited ability to detect very niche or newly emerging types of fraud, and for some businesses the integration can be both costly and complex. Review collected by and hosted on G2.com.

Giselle N.
GN
Giselle N.
Customer Care Specialist
Mid-Market (51-1000 emp.)
"Wonderful dashboard"
5/5
What do you like best about Sift?

The interface is easy to use - I never have to take any extra clicks or get distracted when I have to locate information. Review collected by and hosted on G2.com.

What do you dislike about Sift?

Sometimes the organization of text is clunky and could be designed more optimially. Review collected by and hosted on G2.com.

Arlyn Y.
AY
Arlyn Y.
Risk Investigator
Enterprise (> 1000 emp.)
"Real-Time Fraud Prevention That Protects Good Users—with a Strong Product Mindset"
5/5
What do you like best about Sift?

What I like best about Sift is how it turns a really hard, high-stakes problem—fraud and abuse—into something actionable in real time. The combination of strong machine learning, massive network data, and a clear focus on trust means the work has very tangible impact: it protects businesses and keeps good users from being punished by false positives.

I’m also drawn to Sift’s product mindset—practical, customer-centric, and built to scale—plus the culture of collaboration across engineering, data, and product to solve messy, real-world problems together. Review collected by and hosted on G2.com.

What do you dislike about Sift?

One potential downside is that working in fraud and abuse prevention means the problem space is constantly shifting—bad actors adapt quickly—so there’s ongoing pressure to evolve models, rules, and infrastructure at a fast pace. That can be challenging and requires a high tolerance for ambiguity and continuous iteration.

That said, I see this less as a flaw in Sift itself and more as an inherent trade-off of operating in a mission-critical, adversarial domain. Review collected by and hosted on G2.com.

Aravind R.
AR
Aravind R.
Senior Risk Analyst
Mid-Market (51-1000 emp.)
"User-Friendly, Fast, and Cost-Efficient—Sift Delivers Consistently"
5/5
What do you like best about Sift?

Sift is very user-friendly and easy to navigate, with a solid interface. It integrates multiple data sets and provides a clear overall view, which I find very helpful and cost-efficient. It delivers good results in a short amount of time, and the performance has been consistently good for me. Onboarding was smooth, and the AI support helps me make sound decisions. Review collected by and hosted on G2.com.

What do you dislike about Sift?

No dislike, Sift is good and integrated tool Review collected by and hosted on G2.com.