Sift Pros and Cons

By using Sift, we can access the data that goes into an account's Sift Score as well as links to other accounts that have the data we require.

The functions to check locations, network view, signals glossary, and activity view are what I appreciate most about Sift. These are the things that I find most useful when using Sift to improve the accuracy of my reviews and identify red flags of fraud in accounts. Frequency of Use, We Customer support frequently used it to make sure that we have an accurate decision in every case that we do to fight any kind of fraud or identity theft. Review collected by and hosted on G2.com.

There isn't anything that I find particularly beneficial about utilizing SIFT, but I can provide some suggestions. For example, since all of the properties are displayed, we could divide the network overview into two parts: common signals and unique signals. I propose creating two distinct boxes: one for the common features, such as the fingerprints of the billing and shipping names, and another for the unique attributes, such as the fingerprints of browsers and Android devices. This would enable us to look into the account more quickly. Review collected by and hosted on G2.com.

The thing that like about sift are features that helps me as a protection team associate to determine how our customer´s accounts is being represented about customer's account activity, it helps me determine the risky behavior of customer's account. Review collected by and hosted on G2.com.

Nothing much, I just hope sift score can have additional features in the future for advance usage. Review collected by and hosted on G2.com.

Sift has many features. In sift we can easily find networks of the customer account to which they are associated with as well we can also mark them fraud if it is. Has ease of implementation. Review collected by and hosted on G2.com.

There is nothing to dislike about the sift. Review collected by and hosted on G2.com.

Ease of navigating through most commonly used areas. Ability to link custom URLs to our own internal systems for better understanding. Adding workflows are easy to implement. Their account manager is very responsive and thrives to help and support our teams. Review collected by and hosted on G2.com.

Not enough historical data to make better decisions about the fraud abuse workflows. Some of the UI elements are hard to use and takes time to load (latency is an issue sometimes). Review collected by and hosted on G2.com.

Most of what I need can be found right on the main review page. Searching for orders that have been "watched" is so simple! Review collected by and hosted on G2.com.

I haven't found a way to manually override a Sift review. Our orders would get voided automatically, but when the customer check in with correct information, we would need to re-submit an order using a totally different method. This might just be how our system talks to Sift. Review collected by and hosted on G2.com.

The Sift app has been a game-changer for me in managing my digital life. From organizing my emails to tracking subscriptions and monitoring for potential security threats, Sift offers a comprehensive suite of features that streamline daily tasks and provide peace of mind. Review collected by and hosted on G2.com.

Subscription Model: While the app offers a free version with basic features, some users may find the subscription model required to access advanced features or remove ads off-putting. Offering more flexibility in pricing options or additional features for free users could attract a wider user base. Review collected by and hosted on G2.com.

The features and information in Sift is very useful especially for making critical decisions when there are not enough information available on our basic tools. Sift serves as the "decision-maker" at times when we are not sure on how to proceed with a certain cases. Review collected by and hosted on G2.com.

I wish there's like some tutorial videos on how we can use Sift more efficiently depending on what we are aiming to look or do. Review collected by and hosted on G2.com.

All information is used by my company and almost 80% of what it offers is daily used by me. It help us to detect and link behavioral patterns and it is of easy access and readibility. It has easy integration with other customer support services and the implementation of the findings are of great use Review collected by and hosted on G2.com.

Sometimes it takes a lot of time to gather the data, but it is comprehensible due to the quantity of requests, Review collected by and hosted on G2.com.

It's easier to look for hardlinked accounts, such as other customers account that has the same phone number, payment card or recipients. Review collected by and hosted on G2.com.

Sometimes linked accounts are only common attributes and it doesn't really help with the review. Review collected by and hosted on G2.com.

It's ease of use and incredible intelligence. Review collected by and hosted on G2.com.

The UI definitely needs improvement. Sometimes it seems hard to find things that you need right away. Review collected by and hosted on G2.com.