Best Software for 2025 is now live!
Save to My Lists
Paid
Claimed
Optimized for quick response

Sift Reviews & Product Details - Page 2

Sift Overview

What is Sift?

Sift is the AI-powered fraud platform securing digital trust for leading global businesses. Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per year, and a commitment to long-term customer success empower more than 700 customers to grow fearlessly. Brands including DoorDash, Yelp, and Poshmark rely on Sift to unlock growth and deliver seamless consumer experiences. Visit us at sift.com.

Sift Details
Product Website
Discussions
Sift Community
Languages Supported
English, Spanish
Show LessShow More
Product Description

Sift is a fraud detection system it has flexible, adaptive, and automated solution thathelps businesses of all sizes detect and prevent fraud, before it hits the bottom line.

How do you position yourself against your competitors?

Here are just a few of the ways Sift stands apart from other solutions:

Automation: With 40+ patents, our innovative and tailored AI technology helps businesses boost approvals and reduce losses.

Fraud-Fighting Hub: Sift’s console allows users to manage all fraud operations in one place, with an intuitive interface, customizable workflows, and real-time machine learning data.

Expertise: Our Trust & Safety Architects bring deep expertise to support our customers and identify emerging fraud patterns to always ensure our solutions are ready to prevent new attacks.

Global Data Network: Processing over 1 trillion events annually, we detect fraud other solutions miss, protecting businesses across industries.

FIBR: Powered by our network, the first-of-its-kind Fraud Industry Benchmarking Resource provides businesses with fraud data for actionable insights and benchmarks.

Community: Our digital customer community, Sifters, connects users with peers and experts, providing a global support network in the fight against fraud.


Seller Details
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@GetSift
9,680 Twitter followers
LinkedIn® Page
www.linkedin.com
339 employees on LinkedIn®
Description

Sift is the AI-powered fraud platform securing digital trust for leading global businesses.


Jaagriti S.
JS
Overview Provided by:

Recent Sift Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"How safe for fraud review"
It can detect other account that needs to be reviewed for fraud and to ease the search on the high risk accnt.
Verified User
I
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Very helpful and vast with lot of features"
It has all the data needed at one place. Easy to navigate and very helpful in catching all the fraud-related networks and IPs using the integrity s...
Elman M.
EM
Elman M.Small-Business (50 or fewer emp.)
4.5 out of 5
"Sift."
The best is that the data is very clear and easy to search, the same is provided in a clear way and it's very simple to read, searching is simple a...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

Sift Media

Sift Demo - Sift Payment Protection
Protect your business and drive growth by stopping all types of payment fraud, accepting more orders, and enabling seamless transactions.
Sift Demo - Sift Account Defense
Protect user accounts, reduce losses from account takeover (ATO), and decrease customer churn without introducing undue friction at login.
Sift Demo - Sift Content Integrity
Proactively block spam, scams, and other malicious content to safeguard the integrity of your platform and your brand.
Sift Demo - Sift Dispute Management
Manage all dispute operations from one intuitive console so you can make data-driven decisions with in-depth insights.
Play Sift Video

Official Downloads

Answer a few questions to help the Sift community
Have you used Sift before?
Yes

439 Sift Reviews

4.7 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
439 Sift Reviews
4.7 out of 5
439 Sift Reviews
4.7 out of 5

Sift Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SiftQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Consumer Goods
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Sift?

This is obviously the only program any merchant needs to cover all aspects of possible fraud. The self learning has been more than reliable for many years, and has helped us base major fraud decisions moreso than any other platform. Sift keeps in close contact with us to see if any adjustments need to be made regularly, and really goes above and beyond in researching our companies' needs. They really do the legwork to know our trends and seem to be able to identify them at the same time as our business. We rely on Sift daily! Review collected by and hosted on G2.com.

What do you dislike about Sift?

The only downside that we've found in Sift is that there are changes in the page's style (typically on the user network screens) that are sometimes unexpected, but for the most part, take only a small portion of a workday to readjust and get back on track Review collected by and hosted on G2.com.

What problems is Sift solving and how is that benefiting you?

Sift helps us narrow down the networks of nefarious users, identify fraud quickly, and their customer service team stays very involved in speaking with us to make sure we are utilizing all of Sift's features, which we're constantly discovering new ones daily Review collected by and hosted on G2.com.

Verified User in Fine Art
UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Sift?

I love how we can easily make and edit routes, so we can adjsut based off team's needs.

Being able to see the impact that each route has on the team is helping in deciding when to make adjustments based off company needs.

I enjoy how quick it is to flag and mark suspicous activity for ATO. Review collected by and hosted on G2.com.

What do you dislike about Sift?

I struggle with looking at long term impact. Being able to review only 90 days back is difficult at seeing long term trends.

I wish Sift provided more information like device ID and was able to pull more consise data when reviewing information. There is a lot of data, but it's not all useful and not easily extracted.

The user abuse score is not always a great signifyer to understand their risk impact on the buisness. I often have to look at additonal variables that are outside of Sift when deciding to approve/reject a user. Review collected by and hosted on G2.com.

What problems is Sift solving and how is that benefiting you?

Flagging sales that may be fraud or blocking users from our personal data base that are high risk. It is providing my team insight to see where we have the most risk and can limit order friction for our users. Review collected by and hosted on G2.com.

Danilo III D.
DD
Fraud Squad Investigator
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Sift?

The most helpful aspect of Sift is the data and information it provides during the times that I need to gather additional verification when I handle customer account. Such as linked accounts that are not present in our CRM but SIFT is giving us more information that connect the customer account to other accounts. For example I remember during the time that I handle a customer case where he is using an Apple Pay as payment profile but CRM is not giving us any options to mitigate the payment method if the customer really owns the payment profile. But with the helps of SIFT I was able to mitigate the fraud in the account and have clarifications that it is really the customer who processed the transaction and customer really own the Payment methd under apple pay cause SIFT was able to give me an idea that customer is using an IOS Device which make sense to the customer account. Apple pay is only applicable for those cusomer who are using an Apple product which use an IOS software so by getting this information from Sift it helps me to approve the transaction for the customer and at the same time send the money to the recipient at the timely manner Review collected by and hosted on G2.com.

What do you dislike about Sift?

Sift can be a bit confusing at first when I started using it I felt like I was stumbling around trying to figure things out and there were a couple of times I needed he also the support took longer to get back to me than I hoped. It can be a bit frustrating. Review collected by and hosted on G2.com.

What problems is Sift solving and how is that benefiting you?

Sometimes it really hard to navigate Review collected by and hosted on G2.com.

Paul Andrew B.
PB
Fraud Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sift?

I think the Sift is great for its focus on personal finance and credit health. It offers insights into people financial behavior and helps them understand how their actions impact their credit scores. One of the things that I like as well is the alerts and notifation that it do to some users. Review collected by and hosted on G2.com.

What do you dislike about Sift?

For me what is something that I dont like in Sift is sometimes the system is slow when Im trying to load multiple information on different tab, also sometimes what I dont like is it opens another tab when Im trying to check some details on a specific page Review collected by and hosted on G2.com.

What problems is Sift solving and how is that benefiting you?

Sift help me on my daily task providing me insight of customer IP used, registration of emails, also location of the phone when the a card or bank is used. it help me solve the problem by just simply going to the history of the customer starting when the email was created. Review collected by and hosted on G2.com.

Alynna R.
AR
Fraud Squad Investigator
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sift?

Whenever I open an account for a review, one of the things I would always check is Sift and the account's "Network."

Seeing all the accounts that shares the attributes or patterns is very helpful when mitigating fraud, especially during those times wherein our CRM is unable to detect these linkages. It's very easy to use and to understand, you don't need to be that knowledgeable in regards to fraud to know how this works.

I was able to detect an MO with the help of Sift's network. There were no linked accounts on the CRM but checking with Sift I was able to see the numerous accounts that were linked via the device ID. Review collected by and hosted on G2.com.

What do you dislike about Sift?

The least helpful thing about Sift would be the activity. I don't particularly check that often for my review. Review collected by and hosted on G2.com.

What problems is Sift solving and how is that benefiting you?

One of the problems Sift is solving and has benefitted me is it's detection of account patterns/attributes. There are times when our business' CRM does not detect these linkages and only Sift was able to detect it especially when on our end, in the CRM, it shows that the account is clean but then you will see that the Sift score is high and when you open Sift and it's network you will be able to see all the accounts that shows the same patterns. Review collected by and hosted on G2.com.

Mohammad F.
MF
Compliance Analyst
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Sift?

SIFT in a larger context of identifying the accounts and user with malicious activity and it helps us to find the phishing account associated with accounts via IP address and device finger print. It is one of easiest tool that I found to prevent the malicious content to go through platform. I use it almost everyday and the user interface is very familiar. Review collected by and hosted on G2.com.

What do you dislike about Sift?

Nothing is there that I dislike about SIFT. Review collected by and hosted on G2.com.

What problems is Sift solving and how is that benefiting you?

Some of the major problem that SIFT is solving is that it give you the subtle details of the account user and the sub account associated with it via device fingerprint and IP address and browser which ultimaltely show us the link between two malicous account. Review collected by and hosted on G2.com.

Vishakha N.
VN
Senior Scaled Abuse Associate
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Sift?

I love that fact that Sift helped me track down around 1Lakh spammers and BOT accounts and helped me restrict them. With Sift it becomes easy to collect all vital data and work around it. It also helps me identify bad account signals, Mobile devices and IP organisations. Review collected by and hosted on G2.com.

What do you dislike about Sift?

I have not faced any issue till now while working out of sift. I am yet to explore many other things and I am pretty sure it would be really helpful. Would address if there is anything else. Review collected by and hosted on G2.com.

What problems is Sift solving and how is that benefiting you?

My job requires me to identify potential scammers, bots and offline spammers who hamper my company's smooth business. Sift makes it so easier to pull out all those scammers and help us reduce the fraudulent transactions. I have been able to pull around 1 lakh potential bots and spammers with so much of ease. Review collected by and hosted on G2.com.

AK
Customer Support Representative at teleperformance
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sift?

I like sift because it has number of features also we can easily find the networks of the customer account if the network is malicious so we can mark them fraud accounts.Has ease of implementation. Review collected by and hosted on G2.com.

What do you dislike about Sift?

There is nothing to dislike about the sift. Review collected by and hosted on G2.com.

What problems is Sift solving and how is that benefiting you?

Through sift we can easily identify the fraud accounts. If the accounts have malicious connection so we can mark them fraud or phishing user. we can also put them under review to see their activities. It is benefiting us by preventing its customers from fraud users. Review collected by and hosted on G2.com.

diana rose f.
DF
Risk Investigator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sift?

I like that sift is very conviniet to use , it has a lot of feature that help us to mitigate risk on such account ,I like that we can use it anytime we need assistance regarding identity of customers . Review collected by and hosted on G2.com.

What do you dislike about Sift?

The tool is too conveniet to find something to dislike . Review collected by and hosted on G2.com.

What problems is Sift solving and how is that benefiting you?

It help us finding the connection between customers such as phone number , browser/IP address , name , card number . To that we can easily identify if a person is doing some fraud like stolen idenity of another person . Review collected by and hosted on G2.com.

YL
Risk Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Sift?

There are many places where the product can be customized to fit for our business, and there are many interesting points to explore. The community is best part I love about Sift. We can get answers and learn what other sifters talk about. Review collected by and hosted on G2.com.

What do you dislike about Sift?

It takes a bussiness day or sometimes longer to get feedback from the Support. But the team's feedback was professional and very detailed. That will be great if the system supports more languages. Review collected by and hosted on G2.com.

What problems is Sift solving and how is that benefiting you?

Detect suspicious users.

Sift helps us speed up Manual Review.

Reduce Chargeback Review collected by and hosted on G2.com.