ShoutOUT
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ShoutOUT
By ShoutOUT Labs
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4.9 out of 5 stars
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ShoutOUT Reviews & Product Details

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Malinga F.
MF
Responsabile
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
(Original )Information
What do you like best about ShoutOUT?

Flexible customer service and user friendly interface. Review collected by and hosted on G2.com.

What do you dislike about ShoutOUT?

Actually i don't have dislikes, they are very flexible with customer's requirements Review collected by and hosted on G2.com.

Recommendations to others considering ShoutOUT:

they can customize the product as per your requirement Review collected by and hosted on G2.com.

What problems is ShoutOUT solving and how is that benefiting you?

Sms reminder service Review collected by and hosted on G2.com.

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ShoutOUT Overview

Editedit
What is ShoutOUT?

ShoutOUT is the all in one Customer Communication Platform working with over 300+ brands in 40+ countries with 3500+ users such as Sampath Bank, DSI Tyres, Mobil, Abans, etc. ShoutOUT Engage - It supports businesses to keep in touch with their customers by automated, personalized and targeted SMS and Emails. And go to the next level with WhatsApp Business API & Facebook Messenger integration with ShoutOUT. ShoutOUT Segment - It facilitates businesses to track customer actions in different channels and have a better understanding of consumer behaviors/patterns and the ShoutOUT rule engine helps to segment customers dynamically. Moreover, these segments can be synced with 3rd party applications like sales CRM, and target them on Facebook campaigns with custom and lookalike audiences, etc. Our Solutions -SMS & Email Marketing Platform -SMS API for Developers -OTP Platform -Messenger Integration & Chatbot Automation -WhatsApp Business API & Chatbot Automation -ShoutOUT Forms/Surveys -ShoutOUT SMS Polls For more information, visit our website: www.getshoutout.com or contact us via info@getshoutout.com

ShoutOUT Details
Discussions
ShoutOUT Community
Languages Supported
English
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Product Description

ShoutOUT is a customer engagement platform which provides businesses with an inbuilt platform for loyalty, communication, and analytics, to manage all customers.

Seller Details
Seller
ShoutOUT Labs
HQ Location
N/A
Twitter
@ShoutOUTLabs
72 Twitter followers
LinkedIn® Page
www.linkedin.com
Tharindu D.
TD
Overview Provided by:
Tharindu Dassanayake
SaaS Entrepreneur, Founder & CEO at ShoutOUT Labs

Recent ShoutOUT Reviews

Upul D.
UD
Upul D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Success story of LONGWApps with ShoutOUT"
The simplest API integration you can find in the market. It just takes few minutes to get started with ShoutOUT and you'll be sending awesome perso...
Read more
Pete R.
PR
Pete R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Loved the software and perfect for our use case"
It was easy to use and I could set up text campaigns in the easiest way possible. The support was also fantastic and very responsive. We used this ...
Read more
SV
Stefan V.Enterprise (> 1000 emp.)
4.5 out of 5
"Management of loyalty and communication."
It gives you the ability to leverage the important information about your customers and maintain relationships.
Read more

ShoutOUT Pricing

Starter Package
$0
Pro Package
$99
Growth Package
$29
Enterprise Package
Have more advanced needs?
See all 4 ShoutOUT pricing levels
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ShoutOUT Media

ShoutOUT Demo - Main Dashboard of the Platform
In the main dashboard of ShoutOUT, users can have a summarized view about customers like how many numbers of customers, how many emails and mobile numbers of those customers are registered in the platform. And also a summarized view about SMS & Email Credits balances.
ShoutOUT Demo - People Tab
In ShoutOUT People Tab, Users can check customer details and segment those customers based on different filters such as branch, country, device, gender, birth month and even based on customer actions such as last purchase date, etc
ShoutOUT Demo - Campaign Report Tab
In ShoutOUT Campaigns Tab, Users can have a summary of Email and SMS marketing campaigns and insights such as how many people opened the SMS/Email and how many people clicked the URL. Further ShoutOUT enables users to find who are the exact customers who clicked the URL through our very own U...
ShoutOUT Demo - SMS & Email Creator
This is the step where users can create both SMS & Emails in one place
ShoutOUT Demo - My Profile
You can check you list of SMS Sender IDs, Mobile numbers & Email Sender IDs along with SMS & Email Credit details
Answer a few questions to help the ShoutOUT community
Have you used ShoutOUT before?
Yes

Video Reviews

Review by Vikas H.
ShoutOUT review by Vikas H.
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16 out of 17 Total Reviews for ShoutOUT

4.9 out of 5
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16 out of 17 Total Reviews for ShoutOUT
4.9 out of 5
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16 out of 17 Total Reviews for ShoutOUT
4.9 out of 5
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Pete R.
PR
Co-Founder, Co-Ceo
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about ShoutOUT?

It was easy to use and I could set up text campaigns in the easiest way possible. The support was also fantastic and very responsive. We used this texting product for our wedding and will likely use it for our business shortly down the line. Review collected by and hosted on G2.com.

What do you dislike about ShoutOUT?

Not a whole lot to dislike. I think what I disliked is that I had to 'test out' a couple of other services first, wasting time, only to discover ShoutOut later. I wish I discovered them upfront! Review collected by and hosted on G2.com.

What problems is ShoutOUT solving and how is that benefiting you?

The ability to text an audience at scale in a customized way, in the easiest and most streamlined way possible. The benefit that I realized was that it was super easy to use the product for this use case! Review collected by and hosted on G2.com.

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Christian P.
CP
Co-Founder and CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ShoutOUT?

We have tried pretty much every other SMS/email solution out there, and Shoutout is by far the best we have seen. It is effortless to use, customer support responds within minutes, and the value for money is excellent. Shoutout has everything we needed for SMS and email marketing at the perfect price. Review collected by and hosted on G2.com.

What do you dislike about ShoutOUT?

I only wish I had found them sooner! We tried about a half dozen other solutions before Shoutout, and honestly, I wish we had not needed to waste time trying anything else. Shoutout is the best of all of them. Review collected by and hosted on G2.com.

What problems is ShoutOUT solving and how is that benefiting you?

We were looking for a single tool to do both email and SMS marketing, and Shoutout has delivered beyond expectations. We can now reach our customers seamlessly across the two channels, resulting in better customer relationships and more conversions and sales. Review collected by and hosted on G2.com.

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Vikas H.
VH
Senior Sales Consultant
Enterprise(> 1000 emp.)
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Review source: Organic
(Original )Information
ShoutOUT
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Upul D.
UD
Chief Executive Officer
Small-Business(50 or fewer emp.)
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Review source: Organic
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about ShoutOUT?

The simplest API integration you can find in the market. It just takes few minutes to get started with ShoutOUT and you'll be sending awesome personalized customer communication just like that. Review collected by and hosted on G2.com.

What do you dislike about ShoutOUT?

Nothing I can say since I've got all I need within ShoutOUT Review collected by and hosted on G2.com.

Recommendations to others considering ShoutOUT:

If you are looking for a customer engagement platform that will deliver you great results, no matter what corner in the world ShoutOUT is your one-stop destination Review collected by and hosted on G2.com.

What problems is ShoutOUT solving and how is that benefiting you?

We manage all our customer communication with ShoutOUT using both email and SMS. The reliability of the platform is the best ROI we get from ShoutOUT. They never let you down when you need them the most Review collected by and hosted on G2.com.

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Sachin W.
SW
Chief Executive Officer | CTO | Co - Founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ShoutOUT?

Like the fact that we were able to integrate Shoutout APIs to our system seamlessly.

And also that SMS marketing campaigns can be executed, and their success can be monitored as well. Review collected by and hosted on G2.com.

What do you dislike about ShoutOUT?

Nothing particular to mention, a status check dashboard would be a nice addition. Review collected by and hosted on G2.com.

Recommendations to others considering ShoutOUT:

Try the portal out, send SMS and get the hang of it. Also learn how to use Shoutout for SMS campaigns effectively, as the portal provides features for monitoring the results as well. Review collected by and hosted on G2.com.

What problems is ShoutOUT solving and how is that benefiting you?

Sending SMS to our clientele is managed through Shoutout.

It has benefitted us with convenience and reliability. Review collected by and hosted on G2.com.

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MF
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ShoutOUT?

Integrated features and dashboard with analytics Review collected by and hosted on G2.com.

What do you dislike about ShoutOUT?

Branding integration and SMS response collection could be better Review collected by and hosted on G2.com.

Recommendations to others considering ShoutOUT:

More than its Communication tool, I find it its market automation tools, This is tool of market intelligence if used right Review collected by and hosted on G2.com.

What problems is ShoutOUT solving and how is that benefiting you?

All our students and SME automation, also it supports our automated communication with brand. ITs support our awareness campaign to an audience who doesn't have smart phones Review collected by and hosted on G2.com.

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Pulani L.
PL
Director - Product Delivery
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ShoutOUT?

I like the documentation they have and the customer support they provide Review collected by and hosted on G2.com.

What do you dislike about ShoutOUT?

Nothing much to dislike about the product Review collected by and hosted on G2.com.

What problems is ShoutOUT solving and how is that benefiting you?

I drive an IT services company. We often use ShoutOut as our preferred SMS solutions provider as there are a lot of features built-in, very easy to integrate, support service is awesome and availability of proper documentation Review collected by and hosted on G2.com.

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SD
Co-Founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ShoutOUT?

From the signup until we get up and running, the process is super easy, and the customer support is extraordinary. Review collected by and hosted on G2.com.

What do you dislike about ShoutOUT?

There is nothing much to say. Everything works fine : ) Review collected by and hosted on G2.com.

What problems is ShoutOUT solving and how is that benefiting you?

I wanted to integrate the OTP service, and the ShoutOUT OTP API integration process was seamless. Review collected by and hosted on G2.com.

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RW
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ShoutOUT?

Direct API integration allowing transactional text messages direct to users. Review collected by and hosted on G2.com.

What do you dislike about ShoutOUT?

Reporting tools and logs can improve with more details. Review collected by and hosted on G2.com.

Recommendations to others considering ShoutOUT:

Get in touch with their friendly support staff for guidance and integration support. Review collected by and hosted on G2.com.

What problems is ShoutOUT solving and how is that benefiting you?

Transactional messaging through API and manual informational campaigns. Review collected by and hosted on G2.com.

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Mohamed I.
MI
Managing Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about ShoutOUT?

Shoutout is giving a best customer supports to the customers, and after sales activity Review collected by and hosted on G2.com.

What do you dislike about ShoutOUT?

Specially the prices are the only disappointment otherwise all is good Review collected by and hosted on G2.com.

What problems is ShoutOUT solving and how is that benefiting you?

Solving integrations on Wordpress woocommerce plugin Review collected by and hosted on G2.com.

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