--- title: Shortwave Reviews meta_title: 'Shortwave Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how Shortwave works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 68 scale: '5' date_modified: '2026-08-04' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Shortwave Reviews **Vendor:** Shortwave Communications **Category:** [Email Management Software](https://www.g2.com/categories/email-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 68 ## About Shortwave Shortwave is the smartest email app on planet Earth. Email is the backbone of modern business communications. Every day, billions of emails are exchanged inside and between businesses discussing everything from investment decisions, to high-stakes negotiations, to product designs, to major purchases. Email is the one tool that connects everyone — employees, customers, vendors, even the CEO. The biggest decisions are made in the email inboxes of business leaders. And yet, the inbox you rely on every day has not fundamentally improved in over a decade. It lacks the basic tools you need to get organized, and it's full of marketing spam and other junk. Sure, it shows you your emails, but it doesn't help you make sense of them, and it certainly doesn't help you get things done. Artificial intelligence has completely changed what is possible with modern productivity software. What if your inbox didn't just show you your emails, but actually understood them. What if it could give you answers, rather than just running searches? What if it unlocked insights from your inbox that helped you make better decisions? What if it could make intelligent recommendations right when you needed them? At Shortwave, we're leading the way in combining cutting-edge AI technology with world-class design & productivity practices to bring you the world's most advanced email client. We aim to not just save you time, but to actually make you smarter too. Our team previously built products used by millions at Firebase and Google, and we're backed by world-class investors including Union Square Ventures and Lightspeed Venture Partners. ## Shortwave Pros & Cons **What users like:** - Users love the **AI integration** in Shortwave, enhancing email clarity and efficiency while simplifying communication. (2 reviews) - Users value the **automation features** of Shortwave, enabling personalized insights and efficient report generation from their emails. (1 reviews) - Users value the **enhanced collaboration** features of Shortwave, particularly with Team Comments improving communication efficiency. (1 reviews) - Users value the **enhanced communication** features of Shortwave, including AI assistance and collaborative tools for efficiency. (1 reviews) - Users rave about the **quick and effective customer support** that enhances their Shortwave experience and productivity. (1 reviews) - Users find Shortwave to be extremely **easy to use** , streamlining email management and enhancing productivity effortlessly. (1 reviews) - Easy Integrations (1 reviews) - Email Tracking (1 reviews) - Intuitive (1 reviews) - Speed (1 reviews) **What users dislike:** - Users note the **editing limitations** in Shortwave, expressing a need for better capabilities and multi-lingual support. (1 reviews) - Users find the **Gmail dependency** frustrating, as it limits efficiency and complicates cancellation processes. (1 reviews) - Users note that there's room for **improvement in language support** and editing features in Shortwave. (1 reviews) - Users feel the **poor interface design** hinders usability and integration with CRM systems, impacting overall satisfaction. (1 reviews) - Users struggle with **subscription issues** , facing challenges cancelling and misunderstandings regarding the refund policy. (1 reviews) - [View Shortwave pricing details and edition comparison](https://www.g2.com/products/shortwave-communications-inc-shortwave/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A08%3A24+-0500&secure%5Bsession_id%5D=883ce8fd-2036-478f-9b64-d7f993c7514c&secure%5Btoken%5D=edbc9cca621698a8c9705a549337c88031c9f18f0d23d69a4da3d953d9ad82c5&format=llm_user) ## Shortwave Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Sorting & Filtering** - Attachment Search - Tags - AI Sorting - Predefined Rules **Integrations** - Microsoft Outlook Integration - Gmail Integration - Apple Calendar Integration - Social Media Integration - Third-Party Integrations **Time Management** - Unified Inbox - Email Automation - Snooze **Generative AI** - AI Text Generation - AI Text-to-Speech - AI Text Summarization - Generative AI **Agentic AI - Email Management** - Autonomous Task Execution - Cross-system Integration **Additional Functionality** - Whitelisting/Blacklisting - Customizable Fields - Signature Management - Shared Inboxes - Email Distribution - Prioritization - Customizable Forms - AI Copilot - Mobile App - Routing - Activity Dashboard - Collaboration Tools - Inbox Management - Queue Management - Drag & Drop - Contact Management - Email Marketing - Data Recovery - Archiving & Retention - Real-Time Monitoring - Autoresponders - Multiple User Accounts - API - Real-Time Analytics - Customer Segmentation - Search/Filter - Support Ticket Management - Canned Responses - Workflow Management - Reporting/Analytics - Chat/Messaging - Response Management - Email Templates - Email Monitoring - Campaign Management - Email Tracking - Access Controls/Permissions - Spam Blocker - Alerts/Notifications - Customizable Templates - Real-Time Reporting - Tagging - Campaign Analytics - Workflow Automation ## Top Shortwave Alternatives - [Superhuman Mail](https://www.g2.com/products/superhuman-mail/reviews) - 4.8/5.0 (1,249 reviews) - [Thunderbird](https://www.g2.com/products/thunderbird/reviews) - 4.3/5.0 (334 reviews) - [SaneBox](https://www.g2.com/products/sanebox/reviews) - 4.8/5.0 (238 reviews)