--- title: Shortwave Reviews meta_title: 'Shortwave Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how Shortwave works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 68 scale: '5' date_modified: '2026-11-11' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Shortwave Reviews & Product Details

Pricing

Pricing provided by Shortwave.

Basic

$9.00
Per User Per Month

User Insights

Average based on 68 real user reviews.

Typical contract price

$0k - $0k

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Per Month

Shortwave Reviews (68)

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Reviews

Shortwave Reviews (68)

View 1 Video Reviews
4.4
68 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Yonatan S.
YS
Yonatan S.
vp marketing
Mid-Market (51-1000 emp.)
"Had hope but struggled with the use, and was charged for the year :("
0.5/5
What do you like best about Shortwave?

The potential is clear, easy to start using Review collected by and hosted on G2.com.

What do you dislike about Shortwave?

The email management is not easy, i found my self going back to gmail box evertime. eventually didnt save time so I tried to cancel but even that couldnt as missed the refund policy Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"extremely good personal assistant / email inbox management AI tool"
5/5
What do you like best about Shortwave?

it reads all my past emails and can interpret them in my style, not the formatting of regular LLMs exposed to the whole world. this means i can ask it questions specifically pertaining to my own documents and client interactions. and it can also run reports on this info, generate analysis on client profiles, etc. very useful Review collected by and hosted on G2.com.

What do you dislike about Shortwave?

i wish it had better integration with CRM. UI could also be better. Review collected by and hosted on G2.com.

Yoni  A.
A
Yoni A.
Sr. Product Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Shortwave - try it and get addicted."
4.5/5
What do you like best about Shortwave?

Shortwave is all about leaving your inbox empty. If you get into that mode of work, you get addicted. Shortwave search capabilities are awesome as you can elaborate and ask the AI more precisely what email you are looking for specifically, and it's fast. I also like the AI tweaking my emails and making them better. I never send an email anymore without AI upgrading my emails, making them more professional, elaborative, and clear. They have a new feature called Team Comments, where I can add comments to the team on specific emails, enhancing my collaboration. I use it every day, all day. I left my other email program as Shortwave became my focal communication center, and they made it so easy. Their support is quick and to the point, so whenever I tackle anything, they are there to help and provide some guidance. Review collected by and hosted on G2.com.

What do you dislike about Shortwave?

It takes a bit of time to get used to this mode of work - empty inbox by marking each item as done. But once you get used to it, you get addicted. Review collected by and hosted on G2.com.

Gil P.
GP
Gil P.
CPO
Small-Business (50 or fewer emp.)
"Shortwave saves me a lot of time in handling my email and tasks"
4.5/5
What do you like best about Shortwave?

Shortwave turns my emails into a to-do list, which is what it is in the first place. This approach, together with all the smart tools and AI they have, makes it easier to handle my business emails, saves me time, and lets me focus on the important tasks. Shortwave also integrates with my Google Workspace and can help me schedule meetings. Review collected by and hosted on G2.com.

What do you dislike about Shortwave?

There is still a place for improvements around the editing capabilities and multi-lingual support. Review collected by and hosted on G2.com.

OBEIDUL M.
OM
OBEIDUL M.
College IEEE Podcaster
Mid-Market (51-1000 emp.)
"Streamlining Email Management."
5/5
What do you like best about Shortwave?

Shortwave helps in managing emails with features like customization, prioritization and data security. It's user-friendly interface led to use it daily and even switch from Gmail. The Pinning feature is exceptionally great making important mails easily accessible. Its Customer Support is also pretty good making it a better software. Review collected by and hosted on G2.com.

What do you dislike about Shortwave?

On one hand you may find Shortwave to be an awesome product. However the pricing seems a bit higher and also its integration with other softwares is not being done properly using shortwave. Review collected by and hosted on G2.com.

SAI Y.
SY
SAI Y.
Marketing Manager
Mid-Market (51-1000 emp.)
"The Ultimate Email Management Tool"
5/5
What do you like best about Shortwave?

Shortwave excels in managing emails and it is a user-friendly email platform. The Customer support of Shortwave is very appealing. Definitely a very useful tool for corporate employees. Review collected by and hosted on G2.com.

What do you dislike about Shortwave?

Shortwave is quite expensive but an amazing tool. Only the price is a bit bothering. Review collected by and hosted on G2.com.

Sai Prasanth T.
ST
Sai Prasanth T.
Graphic Designer
Mid-Market (51-1000 emp.)
"Email Organization and Speedy Productivity"
5/5
What do you like best about Shortwave?

Shortwave focuses on organizing emails and secure them along with the prioritizing features. Not only the functionalities, Shortwave is very pleasing with its simple user-interface. The customer support is also appreciative. Review collected by and hosted on G2.com.

What do you dislike about Shortwave?

Despite the remarkable features of Shortwave, its pricing is very high. Sometimes, we cannot implement it in a better and easy way, so there must be an improvement in the aspect of implementation. Review collected by and hosted on G2.com.

Deepika M.
DM
Deepika M.
Small-Business (50 or fewer emp.)
"Manage Inbox with Shortwave"
5/5
What do you like best about Shortwave?

Shortwave is a user-friendly email platform which allows users to effortlessly customize emails according to their priorities and also has advanced features. It is very easy to implement Shortwave on your system which is the reason why many users choose Shortwave. This makes me use Shortwave daily. Review collected by and hosted on G2.com.

What do you dislike about Shortwave?

Shortwave is simply an excellent platform for people like me who do not look into each and every email. There is nothing which I dislike in Shortwave and I would surely recommend others to use this platform. Review collected by and hosted on G2.com.

Gowtham Kishore G.
GG
Gowtham Kishore G.
Mid-Market (51-1000 emp.)
"A Redesigned Email Experience"
5/5
What do you like best about Shortwave?

Shortwave is smarter and faster also, focuses on efficiency and time management. Shortwave is user-friendly and is super easy to implement. Unlike Gmail, it is very easy to integrate. It provides a number of tools and manages messages effectively. We can directly reach out for assistance using the Customer Support and is completely awesome. Review collected by and hosted on G2.com.

What do you dislike about Shortwave?

Shortwave is one of the best email management platforms due to which I actually started using it for daily-use instead of using Gmail. The disappointing thing about shortwave is the unavailability of the android version. Review collected by and hosted on G2.com.

Annepu Y.
AY
Annepu Y.
Mid-Market (51-1000 emp.)
"Experience the best inbox customization with Shortwave."
5/5
What do you like best about Shortwave?

Shortwave is easy to use where you simply login in your device and it is easy to implement by signing in and customizing mails in the way you want. There are good number of features in Shortwave where you can prioritize the important mails and get notifications of some particular mails only. Review collected by and hosted on G2.com.

What do you dislike about Shortwave?

It would be nice if Shortwave is available in android version too like GMail. This would make my work more easier by opening my important mails in the mobile itself. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Shortwave.

Basic

$9.00
Per User Per Month
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