ShortStack Reviews & Product Details - Page 8

I've been using Shortstack for 6 years now, and I LOVE it. Not only is Shortstack easy to use, even for non developers like me, but their customer service team is ON IT. If I ever have a question, whether it be a dumb question about a widget or a very in-depth question about tracking codes from third-party sites, they have always been quick to get back to me. Even if they don't typically provide guidance for a certain feature (third party tracking) they gathered the whole team together until they found a solution for me. Review collected by and hosted on G2.com.

Haven't found anything I dislike yet! I guess my only complaint is that the software improves pretty often, so just when I think I have it down, there's a new update I have to learn. But that's not a bad thing! Review collected by and hosted on G2.com.

By far and away the support staff at Shortstack is my favorite feature. Their responsiveness and ability to answer any questions that we throw at them is uncanny. The best in the biz! Review collected by and hosted on G2.com.

There's not much that I have found that I dislike about Shortstack. Just being honest! Review collected by and hosted on G2.com.

The ease of having any questions I had answered. Review collected by and hosted on G2.com.

I did not find anything I disliked Review collected by and hosted on G2.com.

I love the support and the ability to do so many great things with Facebook apps. There are great integrations, it is easy to set it up with a Facebook app and the Shortstack team are there to support you through every step of the way. Review collected by and hosted on G2.com.

Nothing really. I found it a bit hard to work out at first, but the support was incredible and got me sorted straight away. Usually support will take days to get a problem resolved. Not at Shortstack. I had several questions, all in separate tickets and Ashley (support person) answered them all promptly, with screenshots and made the learning curve a lot easier. Review collected by and hosted on G2.com.

Many widgets in a user friendly interface!

Lets you completly design your landing pages and contests, making them seriously original, not having to use any pre-established templates, and making it super easy (drag and drop!!!!) to design your own template.

Basically what Im saying is that it will let you go as far as your imagination, and basic intuitive computer skills will let you.

Of course if your outdated and cant even turn on the computer for any other than word or excel, maybe, and just maybe, you wont get it then...

I was having the hardest time finding an app that would let me run a facebook integrated music contest, and couldnt find one. This app is SOOOO friendly, I designed a photo contest, to do the works of the music contest, thats how versatile it is.

Plus, the staff are super friendly, always answering fast and friendly!

Do try, totally worth your buck! Review collected by and hosted on G2.com.

As it automatically does a verification for false voting, it alows either FB or IP adress, I wish it would alow the checking of both boxes, as it would make it so much more secure in only one vote per person contests. All else is GREAT!!!!! Review collected by and hosted on G2.com.

We enjoy the ability to look through the various pre-made templates, select the one that best fits the clients needs, and then make modifications to the CSS/interactions. It's both timesaving and efficient. Review collected by and hosted on G2.com.

It is very unfortunate that Shortstack doesn't support the ability to set a Google Map with interactive/clickable locations that would show possible locations for something. There is a workaround feature which is to take a screenshot of actual GoogleMaps, but that doesn't solve the issue for clients who want interactive engagement on their app. (Especially when the client is a global entity) Review collected by and hosted on G2.com.

I love that Shortstack is very user friendly, while also allowing you to change the CSS to fully customize your app to your brand. If you are new to Shortstack, they offer many templates and ideas to choose from to begin customizing. This feature is important to us, as we constantly have interns working with the program that need to be able to quickly learn the features. If you get stuck on anything, Shortstack is just a call, email or instant message away for any questions you may have. They are timely in their response rate, and very friendly and helpful. They even have helpful videos built into the back side of the program to help you successfully build your campaign. Review collected by and hosted on G2.com.

I don't dislike anything about Shortstack. I am 100% happy with the product and happy with the continued support and changes they have made to the program. This has helped our company reach new goals and provide us with rich content for all of our social platforms. I look forward to seeing what they come out with next! Review collected by and hosted on G2.com.

After 4+ years as a loyal customer and with dozens of promotions deployed, count me as a Shortstack fan! I appreciate Shortstack's reliability and consistent platform innovation but most of all value the absolute commitment to customer and technical support and truly outstanding level of care provided. It goes above and beyond and that’s a rare thing Review collected by and hosted on G2.com.

I don't think there's anything I could say that I "dislike". In the 4 years of using the product there have been times I'd wished there were certain tools or functionality that existed, but through consistent platform upgrades and new features all of those needs have been right. Review collected by and hosted on G2.com.

Their customer support is phenomenal. If I have a question they answer it usually within 20 minutes! The questions can range from "what's the best type of campaign" or even them fixing my CSS/HTML issues! Review collected by and hosted on G2.com.

There are so many options for things you can do that it almost feels overwhelming. It's a tough line to walk, but they navigate it well. Review collected by and hosted on G2.com.

Shortstack creates professional social media contests and features. I used Shortstack for my client CATABUS for the previous three years in a Facebook photo contest. Review collected by and hosted on G2.com.

Complex setup was difficult to navigate. I feel like someone who understands code would find it easier. Review collected by and hosted on G2.com.