Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Fantastic way for your team to manage their work"
5/5
What do you like best about Shortcut?

Kanban style boards, integrations with other systems (Instabug) Review collected by and hosted on G2.com.

What do you dislike about Shortcut?

There are more features than my team could possibly use, but the ones we do use, I love Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Useful work management tool"
4.5/5
What do you like best about Shortcut?

I like that all of my project are in one place and the progress is visible to my team members. Review collected by and hosted on G2.com.

What do you dislike about Shortcut?

It can be confusing to navigate projects across the team if they are not well-labeled. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"New software, but overall easy to set up and use with minimal configuration out of the box required"
4.5/5
What do you like best about Shortcut?

How there is the very little initial configuration required compared to alternatives like JIRA. It also generally feels a lot snappier to use than JIRA. The limited feature set it has compared to JIRA is ideal for small startups Review collected by and hosted on G2.com.

What do you dislike about Shortcut?

Can't easily show a history of a ticket being represented across sprints to better show team velocity.

Say, ticket A is 8 points, and 5 points of work were completed in one sprint, we only want to move over the ticket with 3 points of work left Review collected by and hosted on G2.com.

Alexus G.
AG
Alexus G.
Lifecycle Marketing Manager
Mid-Market (51-1000 emp.)
"Great for the entire project, start to finish!"
4/5
What do you like best about Shortcut?

We use shortcut to take us from the start of building a new functionality through to QA and launch. The dynamic capabilities and plugins to platforms like Slack and Gmail are fantastic. Review collected by and hosted on G2.com.

What do you dislike about Shortcut?

For a long time when I accidentally clicked out of unsaved tickets I thought I was actually losing that work and so I was starting from the beginnning again. I searched everywhere for the solution to this and finally found it in an online forum but some more user friendly tips and tricks would be great. Review collected by and hosted on G2.com.

Shalom O.
SO
Shalom O.
VP of Design
Mid-Market (51-1000 emp.)
"A winning tool for agile teams"
4.5/5
What do you like best about Shortcut?

Shortcut is a great fit for our agile teams and serves as a highly effective collaboration platform for our product and engineering teams. The new Docs feature was thoughtfully designed and is a real delighter. We use it for our PRD's and can easily link it to stories and epics. With its drag & drop functionality, the Roadmap feature is helpful for new feature planning and prioritization. Review collected by and hosted on G2.com.

What do you dislike about Shortcut?

As a very full-featured tool, it can take a while to learn how to make use of all the features. Fortunately, the design is pretty intuitive, so it's not difficult. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"There's better execution out there"
2.5/5
What do you like best about Shortcut?

It's simple and it works, but overall not recommended Review collected by and hosted on G2.com.

What do you dislike about Shortcut?

Jira and Asana are superior. Also searching for resources is impossible since "Shortcut" is a very generic term and they don't pay for enough SEO (far and large my #1 complaint). They're trying to be edgy with their terminology and configurations, but new doesn't mean better. There's really nothing they provide that's better than the competition, other than perhaps simplicity. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"For someone new to such systems, I find SC very simple & effective to use"
5/5
What do you like best about Shortcut?

Very accessible/easy to use, particularly with how new I am to remote work. I particularly like all the capabilities & functionality within stories. I've only have experience with Wrike outside of Shortcut & I find Shortcut to be far easier to navigate/use. Review collected by and hosted on G2.com.

What do you dislike about Shortcut?

I'm still pretty new, so excuse me not knowing about something that may already exist, but I wish there was a way in which to highlight stories that are assigned to me while being within the 'Everything' spaces, while still showing all of the other stories. Review collected by and hosted on G2.com.

TA
Trey A.
Software Engineer
Small-Business (50 or fewer emp.)
"Simple and intuitive to use"
5/5
What do you like best about Shortcut?

I appreciate the quick and easy way to add tickets. Review collected by and hosted on G2.com.

What do you dislike about Shortcut?

It would be nice to filter stories on the story view by epic. If this is already possible, I am unaware of it, but I think it needs to be prominently featured and not buried under filter conditions. Also, it would be cool if teams could be configured on a schedule. So, for example, Team1, Team2, and Firefighting. Then each member could be configured to be on specific teams based on a schedule that could be set up in advance. Review collected by and hosted on G2.com.

Ahmed A.
AA
Ahmed A.
Chief Product Officer
Small-Business (50 or fewer emp.)
"Great"
4/5
What do you like best about Shortcut?

I like the simplicity and the Kanban view. I also like the integrations with slack. The UI is slick Review collected by and hosted on G2.com.

What do you dislike about Shortcut?

I don't like the formatting options in the stories. I was simple ways to bold and bullet / sub bullet items. I also don't like that I can resize images Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"SC is great!"
4/5
What do you like best about Shortcut?

I like the ability to organize my bodies of work into sensible groups and connect the pieces together. The integrations with other common tools such as github are wonderful as well. Review collected by and hosted on G2.com.

What do you dislike about Shortcut?

There are a lot of customizations that can be done but it becomes quite a chore to learn how to use the tool properly and utilize the customizations. I don't think it's too difficult but I'd like to see more learning material potentially in the form of YouTube videos. Review collected by and hosted on G2.com.